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By: Mitel     Published Date: Apr 25, 2018
In businesses and organizations across the world, rooms once humming with wires, black boxes and blinking lights now sit empty. In a lonely phone closet, there’s only dust, a single lonely terminal, or perhaps a foosball table where IT pros can let off steam. The cloud – and more specifically, cloud communications – is the source of the transformation, which has fundamentally changed the IT landscape. Some IT pros have embraced it. Some are working on migrating to the cloud over time. And others, through choice or necessity, are sticking with a premises-based approach. Read on to find out why some IT pros are shopping for game tables to go in empty server rooms while others are untangling wires and watching blinking lights—and which cases make the most sense for each approach.
Tags : cloud, communications, organizations, landscape
     Mitel
By: Mitel     Published Date: Apr 25, 2018
It’s time to find a new communications solution for your company. Before you start your search, consider this: No two company’s operations are quite the same and different organizations benefit from different types of phone systems. Understanding the factors that are driving many businesses to move their communications to the cloud will help you determine if a cloud communications solution is right for you. Here are seven operational trends propelling today’s move to Unified Communications as a Service (UCaaS). Check off each statement that rings true for your company. The more checks, the more your company will excel in the cloud.
Tags : cloud, business, communications, company, organization
     Mitel
By: Mitel     Published Date: Apr 25, 2018
Businesses today are increasingly turning to Unified Communications as a Service (UCaaS) to meet their cloud communications needs. But how do you know which offering is right for you? This eGuide outlines 2 categories -- and questions within each -- to help you evaluate UCaaS providers and ensure you make an informed decision hat will benefit your business for years to come.
Tags : evaluation, ucaas, providers, service, businesses
     Mitel
By: Mitel     Published Date: Apr 25, 2018
This is a time of rapid and dramatic progress in the cloud communications landscape. New technological innovations help companies incorporate location-independent systems, allowing workers to collaborate and communicate wherever they may be. And all signs indicate this is only the beginning, with the industry poised for unprecedented growth. In fact, as enterprise software moves to the cloud, the traditional unified communications space is having its own dramatic shift. The consumer experiences from Snapchat to Instagram to Facebook among other consumer technologies—are changing the expectations for communications. New models for collaboration and engagement, supported by big data and the cloud, provide a whole new world of opportunities.
Tags : evolution, consumer, demands, cloud, communications
     Mitel
By: Mitel     Published Date: Apr 25, 2018
Getting tired of trying to stitch together a legacy phone system with your evolving business requirements? You’re not alone. Say goodbye to the love-hate relationship you share with your current phone system. Explore the possibilities and move to the cloud in 5 easy steps with Mitel Connect CLOUD.
Tags : phone, system, cloud, mitel
     Mitel
By: Wheelhouse Enterprises     Published Date: Jul 14, 2010
Quickly see differences between brands like Avaya, Mitel, Cisco, ShoreTel, 8x8, Panasonic, etc and compare over 94 phone systems by 52 brands for small to big business. Our latest Spring 2010 edition of the chart also compares PBX and Business VoIP systems side by side so you can make an educated comparison of your options. This analysis is prepared in an easy to use Excel spreadsheet so you can edit and add information to suit your analysis and presentation needs.
Tags : compare, compare business products, wheelhouse, avaya, mitel, cisco, shoretel, 8x8, voip, pbx
     Wheelhouse Enterprises
By: Intel     Published Date: May 15, 2017
Mitel* delivers voice over Wi-Fi faster and with less disruption to existing network services. Read on to find out more.
Tags : mobile, network, wi-fi, mitel, mobile devices, remote working
     Intel
By: Mitel     Published Date: Jun 27, 2016
Join Mitel and industry experts on this webcast and learn how Mitel is helping SMBs deliver a seamless experience for their mobile customers through cloud. Topics to be covered in this event: • Why today’s technology fails to deliver the experience you want for your customers • What you should expect and receive from your cloud communication provider now and in the future • The impact of the mobile consumer on small and medium business customer engagement strategies • How consumer expectations have changed the workforce Moderator: Elliot Markowitz, Director, Content Marketing Services, Madison Logic
Tags : cloud, telephony, mobile consumer, customization, smbs, seamless experience, enterprise applications
     Mitel
By: Mitel     Published Date: Dec 19, 2016
With this digital customer experience shifting from a "nice to have" offering to an essential service, any business that interacts with its customers must have the right technology to deliver a consistent experience across all media, as well as a concrete strategy for this broadened scope of service. Check out our new white paper for an overview of the digital expectations and habits of today's digital consumer, as well as practical next steps for transforming customer experience from dated to digital.
Tags : customer experience, sms, email, web chat, social media, mobile, networking
     Mitel
By: Mitel     Published Date: Dec 19, 2016
As a professional with influence over the customer experience your business provides to your customers, you likely have a sense of which organizations are getting it right, whether they're your direct competitors or sources of inspiration in another line of business. While you can try to mimic, replicate or establish your own benchmarks to measure against based on these success stories, there's nothing more valuable than hearing how it's done directly from the pros. Check out our free e-booklet to learn from six companies that transformed their digital customer experience and saw measurable results in customer satisfaction, operational costs, employee productivity, and more.
Tags : customer experience, sms, email, web chat, social media, mobile, networking
     Mitel
By: Mitel     Published Date: Mar 30, 2017
You know the way we communicate with each other has evolved, but what about the way your business communicates with your customers? A third of the US population is made up of millennials that use multiple channels when reaching out or making a purchase, so how does this shift affect your bottom line? More importantly, how closely aligned is your customer experience strategy with how customers are buying? Looking for some clarity? Check out this infographic for a clear understanding of how customers are shopping, why they abandon your transactions, and what steps you can take to keep them happy.
Tags : customer experience, sms, email, web chat, social media, mobile, networking
     Mitel
By: Mitel     Published Date: Mar 30, 2017
The ways teams collaborate has fundamentally changed in the last few years. There are seemingly endless tools, apps and software that claim to transform the collaboration experience. Some do more to make good on that promise than others—and you can’t forget to account for the context for how they fit into your organization’s overall IT mix and processes. Given all this change, here are a few important things to know about team collaboration and the tools associated with it to help you get the most of collaboration for your company.
Tags : byod, cloud-based, applications, collaboration software, networking
     Mitel
By: Mitel     Published Date: Mar 30, 2017
Step behind the scenes in this exclusive one on one interview as Daryl Reva, Mitel VP Cloud Marketing discusses mobility, contact center and cloud with Ray Chan, Director of Information Technology for the San Diego Padres. Hear how changing customer expectations, employee mobility and the rigors of hosting the 87th annual MLB All-Star Game inspired a major technology overhaul, including: A move to the Cloud Technology integrations in the contact center UCC and team collaboration applications
Tags : cloud, technology integration, marketing, mobility, productivity, networking
     Mitel
By: Mitel     Published Date: Mar 30, 2017
It's no secret that mobile technology has revolutionized the way consumers conduct their lives. Mobile technology has become ubiquitous, influencing the business workplace and workforce. Last year, IDC predicted that 75% of the US and nearly 40% of the global workforce would be mobile and signs indicate that the rate of mobile growth is only being accelerated by the advancement of cloud technology, improved security, and more reliable network access.
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     Mitel
By: Mitel     Published Date: Dec 20, 2016
Employees leverage information and analysis that bring relevance to communications with the goal of removing waste, working more efficiently, and bringing the full weight of their company to every customer engagement.
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     Mitel
By: Mitel     Published Date: Dec 20, 2016
Remote working programs can deliver great advantages to employers alike, but they require a higher level of connectivity to function at their best. Mobility tools like those from Mitel can help keep your employees connected and productive anywhere with a seamless, user-friendly experience.
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     Mitel
By: Mitel     Published Date: Dec 20, 2016
With unified communications and collaboration (UCC), you can address these challenges by helping people to connect more efficiently and intuitively. You can use UCC to bring together multiple forms of communications, like voice, video and data services, and software applications into a single environment, making it easier to connect. Business processes improve as a result. When you embrace UCC in your business communications, you can increase employee collaboration and productivity in three major ways. First, it can reduce communications latency by making it easier to find the right person and get an answer to a business question. Second, it can help you to manage workflows by making it easier f
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     Mitel
By: Mitel     Published Date: Apr 07, 2017
Für intelligentere Geschäfte Die heutige Geschäftswelt wird zunehmend schnelllebiger, wettbewerbsorientierter und globaler, außerdem nimmt der Einfluss von Technologie immer mehr zu. Kulturelle, technologische und physische Elemente greifen ineinander und treiben den Wandel voran wie nie zuvor. Gefordert wird eine freiere Arbeitsgestaltung, der Trend zur „BYOD“-Praxis (bring your own device) setzt sich immer weiter durch, echnologieinnovationen und neue Geräte, Plattformen und Anwendungen halten immer weiter Einzug und internationale und regionale Grenzen werden überwunden.
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     Mitel
By: Mitel     Published Date: Apr 07, 2017
Ein Leitfaden von Mitel Welche Systeme für Kommunikation und Zusammenarbeit Sie zurzeit auch einsetzen – wenn es Ihnen gelingt, diese Systeme in perfekten Einklang zu bringen, werden Sie mit ziemlicher Sicherheit von einem messbaren Beitrag zum wirtschaftlichen Endergebnis sowie einer deutlich umfassenderen und intuitiveren Benutzererfahrung profitieren. Genau diese Vorteile verspricht die Unified Communications (einheitliche Kommunikation): Kommunikationsmöglichkeiten werden optimiert, indem sie über eine einzige Plattform bereitgestellt werden.
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     Mitel
By: Mitel     Published Date: Apr 07, 2017
Mitel Mobility Der Schlüssel für einen erstklassigen Service ist, für seine Kunden erreichbar zu sein – unabhängig wo man gerade sind.
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     Mitel
By: Mitel     Published Date: Apr 07, 2017
Die digitale Kundenkommunikation wird Realität Die Kundenerfahrung ist das wichtigste einer der Hauptpunkte in der radikal wettbewerbsbetonten Umgebung von heute. Mehr denn je wird diese Erfahrung durch digitale Interaktionen geformt und geschaffen. Obwohl der Großteil der Kundenkommunikation immer noch sprachbasiert ist, nehmen Verbraucher mittlerweile verstärkt digitale Methoden wie E-Mail, Web-Chat und soziale Medien in Anspruch. Sie erwarten die Flexibilität, über das Medium Ihrer Wahl zu kommunizieren, wo auch immer sie sind. Und sie erwarten, dass sie unterwegs zwischen den Medien wechseln können.
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     Mitel
By: Mitel     Published Date: Apr 07, 2017
Mitel Mobilität Man sollte meinen, in unserer heutigen vernetzten Welt müsse es leichter sein, seine Arbeit zu erledigen. Sie arbeiten mehr denn je – von zu Hause, unterwegs, ja sogar im Auto – und dennoch scheinen Sie am Ende des Tages nie alles erledigt zu haben. In Wahrheit ist Mobilität nicht mit Produktivität gleichzusetzen. Erreichbarkeit dagegen schon.
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     Mitel
By: Mitel     Published Date: Apr 07, 2017
Une solution hyperconnectée. Disponible 24 heures sur 24, 7 jours sur 7. Activée en permanence. Tous les acteurs économiques ont des opinions très différentes au sujet de l'environnement commercial actuel. Cependant, quelle que soit leur perception, la rapidité du monde des affaires actuel exerce une pression sans précédent sur les entreprises. La réussite ou l'échec de votre entreprise dépend de votre capacité à identifier les bonnes personnes, à communiquer, à accéder aux données et à échanger des informations rapidement.
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     Mitel
By: Mitel     Published Date: Apr 07, 2017
Mitel Mobility Die meisten Unternehmen sind mit dem Prinzip verteilter IT-Systeme zur Minimierung von Ausfällen von IT-Services vertraut. Geringer dagegen ist die Zahl der Unternehmen, die sich hinreichend damit befassen, die Verfügbarkeit ihres wertvollsten Kapitals, der menschlichen Ressourcen, zu optimieren! Durch die Verteilung von beidem können Unternehmen Single Points of Failure ausschalten und verschiedensten Bedrohungen gewachsen sein. Wir zeigen Ihnen 5 Möglichkeiten zur Verbesserun der Geschäftskontinuität durch Verlegung oder VerteilungIhrer Arbeitskräfte.
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     Mitel
By: Mitel     Published Date: Apr 07, 2017
Les solutions sur site exigent un investissement initial élevé ainsi que d'importants frais récurrents de gestion, de maintenance et de mise à niveau de la technologie.
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     Mitel
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