modern customer

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By: Rackspace     Published Date: May 15, 2019
The guide to how SQL Server 2008 end-of-service can drive IT modernization. End-of-service presents serious risks to your organisation if you don’t deal with it correctly—or worse—if you don’t deal with it at all, including the loss of access to critical security updates and Microsoft hotfixes. Also, if you don’t take action, your organisation will be exposed to potential disruption from hackers and malware. That means valuable customer data could be exposed to attack, risking monetary and reputational damage. And from a regulatory standpoint, there could be compliance issues with rules such as HIPAA, PCI, and GDPR. On the other hand, if you take well-considered action that aligns with your long-term strategy, end-of-service is also an opportunity for data estate modernisation. In this e-book, we’ll discuss how migration to Azure as part of your fix for SQL Server 2008 end-of-service solves for all these, and opens doors for the future of your data-driven business.
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     Rackspace
By: NTT Ltd.     Published Date: Aug 05, 2019
Enterprises preparing for a digital future have much to consider when they modernise their network infrastructure and have to contend with connectivity demands from their business units, staff, and customers. In this e-book, leaders from different parts of our business provide their perspectives on how to approach digital transformation. In our experience at Dimension Data, now part of NTT Ltd., you can’t look at any one piece of the infrastructure puzzle without looking at all of it. And it’s the network that holds all those pieces together.
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     NTT Ltd.
By: Centercode     Published Date: Oct 16, 2019
Today's technology is getting more and more complex, and it's moving from the lab to homes and offices faster than ever. Increasing competition, expanding markets, and a growing expectation for seamlessness mean IoT and SaaS companies alike are looking for a thorough but fast-paced means to validate the quality of their products and releases. This e-book gives a straight-forward introduction to Customer Validation -- the modern framework for beta testing. It anchors the four key components of traditional beta (people, products, environment, and time frame) around the needs of present-day product development. This includes: establishing the building blocks for thoroughly testing interoperability, creating accurate user scenarios, carving out channels for direct customer interaction, and identifying solutions that will delight your audience.
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     Centercode
By: Oracle Marketing Cloud     Published Date: Oct 11, 2017
Successful email marketing, demand generation, and lead management processes hinge on a modern strategy aligned to buyer needs across all phases of the buying process — marketing automation. Using a wide spectrum of digital channels, today’s buyers employ an extensive network of tools and resources to make the most informed purchase decisions. The Modern Marketing era is driven by the self-educated buyer who marketers must engage to achieve a relevant, targeted, and value-based customer experience. Find marketing automation fundamentals here.
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     Oracle Marketing Cloud
By: Dell SB     Published Date: Jan 24, 2019
Whether we choose to or not , our businesses are undergoing a rapid digital transformation. To ride this technology wave successfully, we need a modern IT infrastructure. At the heart of this modern IT infrastructure is the server. Choosing the right server that fits both the current and future needs is critical. PowerEdge is introducing its new line of award winning servers that is custom - built for the modern IT infrastructure. Since b usiness face fierce competition and dynamic customer needs, the Scalable Business Architecture from PowerEdge enables an enterprise to scale efficiently and adapt quickly to address this dynamic business & workload needs. With Intelligent Automation in new PowerEdge , you can automate more routine tasks and free up skilled resources for business - critical tasks. Finally, w e all know how important security is for all operations. PowerEdge protects businesses and their customers with its sophisticated Integrated Security fea
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     Dell SB
By: Cisco     Published Date: Dec 27, 2017
Today all businesses battle with unprecedented competitive pressures. In order to succeed—or even survive— they must rapidly adapt to constantly changing environments, in every industry and sector. What does this mean for IT leaders? Transformation, on all fronts. The very factors driving digital transformation in businesses are also pressuring IT organizations to transform. Customer expectations have increased. Companies live and die by the applications they provide to their customers and employees. A smartphone is the modern bank branch. The palm of your hand is replacing traditional brick-and-mortar stores. Access without delay or interruption, 24/7, is the new normal. If they can’t get what they want, when they want it, customers go elsewhere.
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     Cisco
By: VMware     Published Date: Apr 09, 2019
In the modern digital age, traditional barriers to entry and time to market have fallen. Agile businesses can turn an idea into an app, host it in the cloud, and quickly deliver it to millions of customers on their chosen devices and platforms. In comparison, many larger enterprises miss new business opportunities because they’re mired in managing complex, legacy infrastructure, inefficient cross-functional workflow and approval processes, and lengthy audit and compliance requirements.
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     VMware
By: Dun & Bradstreet     Published Date: Oct 21, 2016
The modern credit department is playing an expanded role in supporting sales and driving business growth. Traditionally, credit departments have focused on identifying potentially poor customers, thereby reducing losses and mitigating risks. Although this remains a critical function, credit departments also possess a wealth of data that can be mined to identify new business opportunities. With the help of new technologies, credit can work with sales departments by tapping into customer data and sharing insights for increasing sales. Download this white paper to learn more!
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     Dun & Bradstreet
By: Dun & Bradstreet     Published Date: Feb 02, 2016
Take the mystery out of business credit data The modern-day explosion in data has presented new challenges for interpreting financial reports to uncover meaningful insight. We often struggle to be efficient with the resources we have and the data we use to make our decisions, whether we’re talking with a new customer or an existing one.
Tags : hoovers, credit data, data analysis, credit report, evaluation, risk assessment
     Dun & Bradstreet
By: Pure Storage     Published Date: Oct 09, 2017
Cloud computing and all-flash storage are two of the most important innovations driving next-generation IT initiatives. While it may seem at first that these are parallel trends, in reality they are inextricably intertwined. Without the benefits of all-flash storage —driving new levels of performance, agility and management simplicity — enterprises would not be able to modernize their infrastructures to deliver cloud services. It is no coincidence that the largest hyperscale cloud providers rely on all-flash storage solutions as their storage foundation. Pure Storage all-flash storage arrays provide enterprise customers with a safe, secure and smooth path to the all-flash cloud. You can take the journey in stages, starting small with a single application or two, and then adding more applications through consolidation and virtualization. You can also implement multiple stages at once.
Tags : data management, data system, business development, software integration, resource planning, enterprise management, data collection
     Pure Storage
By: SiteImprove     Published Date: Oct 02, 2019
This report is an attempt to understand what marketing leaders view as their top issues with regard to corporate websites and broader digital presences, and to identify their focus areas today and over the next 12 months. The results point to a desire for marketers to optimise the customer experience across every touchpoint. That aim is commendable but, as our research makes clear, there are serious obstacles along the way.
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     SiteImprove
By: Oracle     Published Date: Sep 06, 2016
Innovation is the growth engine of the modern enterprise. Continuous innovation in products and services is vital to drive revenue growth, stay ahead of competitors, and meet rising customer demands.
Tags : innovation, oracle, innovation service, oracle cloud, cloud, develop, data
     Oracle
By: Dell     Published Date: Sep 26, 2017
Government leaders have the unprecedented opportunity to accelerate the path to IT modernization. Download this whitepaper to learn more about the IT trends driving digital transformations and the considerations to be made in determining a successful strategy toward effective and compliant IT modernization. With the right approach, organizations can create an efficient and future-ready launching pad to agilely, cost-effectively and securely meet the needs of constituents, employees and internal customers; accommodate increasing data volumes; and comply with regulatory requirements.
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     Dell
By: MobileIron     Published Date: Apr 05, 2017
MobileIron is a proven leader in mobile and cloud security innovation for the modern enterprise. In addition to being the enterprise choice for secure mobility, we rank in the top five for all categories of the Gartner Critical Capabilities for High-Security Mobility Management. We have also been positioned as a Leader in the Gartner Magic Quadrant for Enterprise Mobility Management Suites for six consecutive years. Our platform is fully mature and built from the ground up to address evolving mobility and cloud requirements. Plus, MobileIron integrates with leading technology providers, so customers aren’t tied to proprietary technologies that don’t meet their needs. We ensure customers can choose the best technologies that fit their environment.
Tags : cloud services, enterprise management, cloud security, mobile security, mobile device security, platforms, email security, cloud data, app security
     MobileIron
By: MobileIron     Published Date: Apr 05, 2017
MobileIron is a proven leader in EMM innovation and mobile security for the modern enterprise. In addition to being the enterprise choice for secure mobility, we rank in the top five for all categories of the Gartner Critical Capabilities for High-Security Mobility Management. We have also been positioned as a Leader in the Gartner Magic Quadrant for Enterprise Mobility Management Suites for six consecutive years. Our platform is fully mature and built from the ground up to address evolving mobility and cloud requirements. Plus, MobileIron integrates with leading technology providers, so customers aren’t tied to proprietary technologies that don’t meet their needs. Our goal is to ensure organizations can choose the best technologies that fit their environment.
Tags : cloud services, enterprise management, cloud security, mobile security, mobile device security, platforms, email security, cloud data, application protection, app security
     MobileIron
By: SAP     Published Date: Jul 20, 2015
Read this white paper to learn why the right-now hunger of the modern customer can only be fed by an order management solution that provides a real-time view of available inventory and empowers the enterprise to deliver a true omnichannel shopping experience.
Tags : optimization, customer service, order management, inventory, omnichannel enterprise
     SAP
By: CA Technologies EMEA     Published Date: Aug 03, 2017
You want to deliver new innovations, release apps faster and take advantage of new opportunities, but legacy applications and infrastructure are holding you back. Transition to a modern architecture by decomposing monolithic applications into agile microservices—independently created, managed and scaled. Your business will be able to act faster and developers will love the easy access to APIs that give them the freedom to focus on customer experience.
Tags : api, application programming interface, psd2, open banking, json, github
     CA Technologies EMEA
By: CA Technologies EMEA     Published Date: Aug 03, 2017
Vorresti creare innovazione, accelerare la release delle applicazioni e approfittare di nuove opportunità: ma le applicazioni e le infrastrutture legacy ti ostacolano. Passa ad un'architettura moderna scomponendo applicazioni monolitiche in microservizi agile, creati, gestiti e ridimensionati in modo indipendente. Il tuo business potrà muoversi più velocemente e gli sviluppatori apprezzeranno la semplicità di accesso alle API, che consentirà loro di concentrarsi sulla customer experience.
Tags : ca technologies, innovazione, microservices, microservizi, api, customer experience
     CA Technologies EMEA
By: Fiserv     Published Date: Nov 06, 2017
The right kind of insurtech can modernize the financial close, freeing up time, money and resources so businesses can focus on strategic efforts and specific customer needs. Reconciliation of transactions and accounts across large organizations is one area where automation and digitization can have a major impact on the balance sheet. In the article, Not Ready for Insurtech? Here’s Proven Automation You Can Use Now!, learn how one of the top ten major insurance carriers has used digitization for the past decade to streamline their reconciliation efforts - saving time and money - while increasing their bottom line.
Tags : insurtech, financial automation, financial close, insurance reconciliation, insurance bottom line, insurance automation, digitization, digitalization
     Fiserv
By: IBM APAC     Published Date: May 14, 2019
Digital transformation (DX) continues to headline business initiatives as companies look to remain competitive in the rapidly changing IT landscape. Organizations are increasingly investing in and implementing next-generation applications and architectures such as software-defined IT and hybrid IT to drive higher levels of efficiency and agility. These modern technologies and architectures, however, also require organizations to evolve their underlying infrastructure to support new capabilities and demands. Recent strength in the server market, which continues to operate in a marketwide refresh cycle, illustrates the growing demand for new infrastructure. 1Q18 marked the server market's fifth consecutive quarter of both shipment and revenue growth and represented a fourth consecutive quarter of year-on-year ASP growth, as customers continue to replace aging server infrastructure with more powerful and efficient systems that leverage the latest platform developments from processor supp
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     IBM APAC
By: Oracle     Published Date: Sep 06, 2016
Innovation is the growth engine of the modern enterprise. Continuous innovation in products and services is vital to drive revenue growth, stay ahead of competitors, and meet rising customer demands.
Tags : innovation, oracle, innovation service, oracle cloud, cloud, develop, data
     Oracle
By: ServiceNow     Published Date: Apr 12, 2017
Read The Total Economic Impact™ of ServiceNow, an April 2017 commissioned study conducted by Forrester Consulting on behalf of ServiceNow, to understand the benefits, costs, and risks associated with the following ServiceNow solutions: IT Service Management, IT Operations Management, and Performance Analytics. The study, commissioned by ServiceNow, covers key findings in these three categories: Modernizing IT Service Management Eliminating Service Outages Optimizing Performance with Real?time Analytics Forrester interviewed seven current ServiceNow customers with years of experience using the solutions identified above. The purpose of the study is to provide potential customers with a framework to evaluate the real world customer experience and economic impact of the Now platform on their organizations.
Tags : operations management, performance analytics, it management, it automation, it ticketing, help desk, service desk, itsm, it service management, management, service, automation, productivity, infrastructure
     ServiceNow
By: Okta     Published Date: Jul 27, 2016
Most IT decision makers are struggling to master identity management in an infrastructure where modern cloud-based software must function with legacy on premise systems. According to a recent IDG Research study, 91 percent of respondents say solving this identity management conundrum is critical or very important to succeeding at their digital initiatives. And the vast majority of respondents long for a solution that is both efficient to manage and provides users and customers with an outstanding experience. This white paper examines how your peers are looking at digitizing their businesses, lowering the total cost of ownership, and building an identity management strategy to support their business’s goals.
Tags : identity, idaas, iam, identity lifecycle management, mobile, provisioning, active directory, security, cloud applications.
     Okta
By: Genesys     Published Date: Feb 27, 2018
Modern contact centers support a variety of digital channels—email, chat, co-browsing, social, video—over multiple digital touchpoints (web or mobile devices). What they lack is the ability to link interactions in a step-by-step journey to provide a personal, contextual experience for each customer. Download this eBook. Learn how you can: • Design a successful digital customer engagement strategy • Provide agents with a 360-degree view of the customer across all digital channels and voice • Deliver omnichannel experiences that are personalized, context-based, and low-effort
Tags : digital customer service, contact center, digital channel, ebook
     Genesys
By: Stratus Technologies     Published Date: Jan 31, 2017
he pursuits to reduce costs and avoid unplanned downtime remain primary operational goals in industrial plants. A convergence of factors has created an opportunity for industrial organizations such as manufacturing, oil and gas, chemicals and water treatment companies to aggressively pursue both. Although the pace of investment can be relatively slow in industrial automation (IA), technological advances, economic trends and market pressures have created an environment in which plants are compelled to modernize operational technology (OT) in order to ensure maximum efficiency and minimum process interruptions. Simply put, OT is getting old. The industrial sector is heavily capital-intensive and traditionally utilizes equipment with long lifecycles. Organizations with such outdated automation systems are in dire need of OT modernization to keep up with the pace of change, customer demands and business priorities, and reduce the risk of critical failures and costly downtime. Download th
Tags : stratus, performance improvements, downtime, operations, unplanned downtime, operational technology
     Stratus Technologies
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