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By: Oracle APAC ZO OD Prime Volume HCM ABM Leads June 2017     Published Date: Jul 11, 2017
Despite the rise in chat adoption, many organizations are still not providing the service their customers expect. That’s why it’s essential to follow proven best practices, including defining goals, identifying key metrics, and appropriately hiring and training staff. With these foundations in place, organizations can establish routing and queuing practices, before customizing the solution to meet their specific needs, and fine-tuning analytics to further improve performance. To learn more about how Oracle Chat Cloud Service can improve CSAT, customer loyalty, and revenue for your organization, visit oracle.com/goto/chatbestpractices
Tags : home page support, faq escalation, points of right-channeling, frustration points, page headers and footers, business driver, chat channel, customer satisfaction, sales, productivity, hyperlinks, mobile users, screen real estate
     Oracle APAC ZO OD Prime Volume HCM ABM Leads June 2017
By: Oracle APAC ZO OD Prime Volume SCM ABM Leads June 2017     Published Date: Jul 11, 2017
Despite the rise in chat adoption, many organizations are still not providing the service their customers expect. That’s why it’s essential to follow proven best practices, including defining goals, identifying key metrics, and appropriately hiring and training staff. With these foundations in place, organizations can establish routing and queuing practices, before customizing the solution to meet their specific needs, and fine-tuning analytics to further improve performance. To learn more about how Oracle Chat Cloud Service can improve CSAT, customer loyalty, and revenue for your organization, visit oracle.com/goto/chatbestpractices
Tags : home page support, faq escalation, points of right-channeling, frustration points, page headers and footers, business driver, chat channel, customer satisfaction, sales, productivity, hyperlinks, mobile users, screen real estate
     Oracle APAC ZO OD Prime Volume SCM ABM Leads June 2017
By: SunGard     Published Date: Aug 13, 2012
Recovery-as-a-Service (RaaS) has been available for some time, and has leveraged a number of infrastructure options and recovery platforms. Many of these options have provided a recovery solution that is flexible, scalable, and secure. And in some cases, service providers offer fully managed solutions with the expertise to support heterogeneous IT environments.
Tags : cloud, recovery-as-a-service, raas, infrastructure, platforms, heterogeneous, networking, storage, data management, data center
     SunGard
By: Omniture     Published Date: Jun 27, 2007
In general, most organizations spend more time and money promoting their websites through acquisition channels such as search or affiliate marketing than they do optimizing existing conversion rates. Download this paper now to discover 7 steps to increase conversion engagement.
Tags : conversion, conversion analysis, lead generation, website analytics, web analytics, lead generation, lead optimization, omniture, website testing
     Omniture
By: IBM     Published Date: Jan 09, 2014
In a world that demands scalability, modularity, quality, fast performance and a best practices approach is key to ensuring predictable results for the business. IBM’s PowerLinux Open Source Infrastructure Services solution is a workload-optimized system that meets or exceeds best practices for a virtualized infrastructure at a reasonable price point. The PowerLinux solution can help turn today’s IT infrastructure into a well-tuned utility, providing a more flexible, scalable and valuable asset to the business.
Tags : best practices, virtualized infrastructure, powerlinux, open source, virtualized infrastructure, hurwitz white, infrastructure page, source infrastructure, virtual machines, infrastructure services, ibm powerlinux
     IBM
By: IBM     Published Date: Sep 16, 2014
In a world that demands scalability, modularity, quality, fast performance and a best practices approach is key to ensuring predictable results for the business. IBM’s PowerLinux Open Source Infrastructure Services solution is a workload-optimized system that meets or exceeds best practices for a virtualized infrastructure at a reasonable price point. The PowerLinux solution can help turn today’s IT infrastructure into a well-tuned utility, providing a more flexible, scalable and valuable asset to the business.
Tags : virtualized infrastructure, it infrastructure, deployment options, it management
     IBM
By: Red Hat     Published Date: Nov 30, 2015
A step-by-step guide for adopting software-defined storage as part of a practical, proactive strategy for managing enterprise data. Flexibility is inherent in this technology, and now more than ever, a flexible IT architecture might be the key to facing the once unthinkable challenges of big data.
Tags : software-defined storage, enterprise data, it architecture, big data, enterprise applications
     Red Hat
By: SolarWinds     Published Date: Aug 04, 2015
How-to easily manage storage performance, capacity, and cost.
Tags : storage management, multi-vendor storage, data center, optimize storage, storage capacity, enterprise applications
     SolarWinds
By: Trillium Software     Published Date: May 25, 2011
To achieve business goals and objectives, you must first optimize the information supporting all of your business processes. Implementing an Information Quality Management practice and applying best practices will help maximize the value of your information.
Tags : trillium software, information quality management, iqm, business process silos, tactical data, strategic information, productivity, mdm, michele goetz, information maturity
     Trillium Software
By: Trillium Software     Published Date: May 25, 2011
To achieve business goals and objectives, you must first optimize the information supporting all of your business processes. Implementing an Information Quality Management practice and applying best practices will help maximize the value of your information.
Tags : trillium software, information quality management, iqm, business process silos, tactical data, strategic information, productivity, mdm, michele goetz, information maturity
     Trillium Software
By: IBM     Published Date: Apr 20, 2017
Security from design through deployment. Mobile devices are now a reality in many organizations. Building on Mobile Device Management (MDM) and Mobile Application Management (MAM), organizations are increasingly developing their own enterprise apps for specific job tasks to improve productivity, business partnerships, customer satisfaction and bottom-line performance. However, to achieve these benefits, it is imperative that mobile security best practices are incorporated throughout the lifecycle of the application.
Tags : application management, application development, organization optimization, authentication, application security, enterprise applications, app blocking
     IBM
By: AWS     Published Date: Oct 01, 2019
Containers have transformed the way applications are created and deployed. AWS offers infrastructure resources optimized for running containers, as well as a set of orchestration services that make it easy for you to build and run containerized applications in production. Read our whitepaper to learn how containers can support your next wave of growth, best practices, and how you can easily get started using them on AWS.
Tags : 
     AWS
By: Clicktale     Published Date: Mar 03, 2016
Clicktale has optimized over 100,000 websites in more than 90 countries, including some of the best-known and most successful companies on the web. Optimizing your website for enhanced user experience is very important. Having a clunky or hard to navigate site could push potential customers away.
Tags : clicktale, insights, customer experience, digital
     Clicktale
By: ThousandEyes     Published Date: Nov 17, 2016
Traditional performance management solutions were built for applications owned by the enterprise and run inside the corporate network. The explosive adoption of Software-as-a-Service (SaaS) and cloud applications have brought new performance management challenges that push the limits of the enterprise infrastructure and break these traditional approaches. In this white paper, we examine why existing solutions don’t work for the modern enterprise and discuss a fundamentally different approach that is needed to address the new challenges. Download now to learn more!
Tags : 
     ThousandEyes
By: ThousandEyes     Published Date: Mar 14, 2017
With the rapid adoption of Software-as-a-Service (SaaS) applications by enterprises, these performance management solutions that are completely blind to issues outside the enterprise, are unable to help IT teams troubleshoot performance problems with the SaaS applications.
Tags : 
     ThousandEyes
By: ThousandEyes     Published Date: Aug 04, 2017
Traditional enterprise performance management solutions were designed for applications running inside the corporate network and are unable to provide visibility beyond the corporate network perimeter. With the rapid adoption of Software-as-a-Service (SaaS) applications by enterprises, these performance management solutions that are completely blind to issues outside the enterprise, are unable to help IT teams troubleshoot performance problems with the SaaS applications.
Tags : information technology, software as a service, management solutions, corporate network
     ThousandEyes
By: IBM     Published Date: Jul 05, 2012
Organizations adopting the IBM SPSS Collaboration and Deployment Services 4.2 can be affected by many variables. Read the white paper which explores the best practices and characteristics of running the software on a POWER7 platform, and learn how this can influence performance optimization and scalability.
Tags : ibm, technology, sap, sofrware, technology, migration factory, storage, best practices, spss
     IBM
By: BlueHornet     Published Date: Jun 06, 2008
Applying opt-in email marketing strategies and best practices to transactional emails can be a win-win for customers and marketers. But the two types of communications are not the same. This white paper is written to help email marketers and online retailers understand: What sets transactional emails apart from commercial messages; how they must comply with all federal regulations; and where to take advantage of opportunities to optimize their transactional email program.
Tags : email marketing, email messaging, blue hornet, bluehornet
     BlueHornet
By: Maxwell Systems     Published Date: Sep 11, 2013
Learn how to optimize your construction business for profitable growth using Maxwell Systems Best Practices Guide
Tags : best practice, optimize, construction, business, profitable, growth, solutions, successful
     Maxwell Systems
By: Maxwell Systems     Published Date: Sep 05, 2013
Construction companies are meeting the challenge of ever-intensifying competition by refining their business operations with standardized operating practices and “visible” information that is shared among multiple departments. “Before, only owners who wanted to grow a very large company would worry about transitioning from the informal business they started to formalized, standardized business processes,” says Jim Flynn, CEO of Maxwell Systems, a leading provider of construction management software solutions, expert services, and best practices. “But in the current environment, you also have to make that transition just to stay competitive and improve your profitability.”
Tags : construction, business processes, business management, process management, operations management
     Maxwell Systems
By: Oracle     Published Date: Nov 18, 2013
Find out how Oracle's supply chain solutions can help you optimize your value chain—transforming efficiency and productivity, reducing costs, and driving innovation, quality and compliance.
Tags : oracle, global sales, sales and operations, oracle's supply chain solutions, software development
     Oracle
By: Knoa     Published Date: Jul 17, 2007
What is often overlooked is that application performance is just one of three key drivers of return on investment (ROI) from your Siebel application. An efficient infrastructure is critical. It's important to optimize the Siebel application for your own unique business environment, user needs and usage patterns. But, it's all for naught if you do not build and sustain adoption and efficient and effective use of the Siebel application by your end users.
Tags : epm, performance management, experience management, knoa, siebel, crm, customer relationship, end user, enterprise software, software training, application performance, monitoring
     Knoa
By: Dell     Published Date: Feb 07, 2018
How can IT put PCs in the hands of their users without draining staff time and resources? IDC has put forth a deployment optimization model to help IT organizations understand how to deploy systems in less time, with fewer resources, and with better results. The model provides plenty for IT professionals to think about, including the wisdom of leaving some or all of the tasks to deployment experts who deploy PCs all day, every day. Join this on demand webcast today to learn about IDC’s view of the PC market, where it is headed, and best practices associated with their deployment optimization model. Speakers: • Rob Brothers, IDC, Program Vice President, Software and Hardware Support and Deployment Services • Jason Christensen, Dell EMC, Product Manager Intel Inside®. Powerful Productivity Outside. Intel and the Intel logo are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.
Tags : 
     Dell
By: Dell     Published Date: May 08, 2018
How can IT put PCs in the hands of their users without draining staff time and resources? IDC has put forth a deployment optimization model to help IT organizations understand how to deploy systems in less time, with fewer resources, and with better results. The model provides plenty for IT professionals to think about, including the wisdom of leaving some or all of the tasks to deployment experts who deploy PCs all day, every day. Join this on demand webcast today to learn about IDC’s view of the PC market, where it is headed, and best practices associated with their deployment optimization model. Speakers: • Rob Brothers, IDC, Program Vice President, Software and Hardware Support and Deployment Services • Jason Christensen, Dell EMC, Product Manager Intel Inside®. Powerful Productivity Outside. Intel and the Intel logo are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.
Tags : 
     Dell
By: Citrix Systems     Published Date: Jan 29, 2013
This paper provides IT executives with guidance to develop a complete BYOD strategy which gives people optimal freedom of choice while helping IT adapt to consumerization - at the same time addressing requirements for security, simplicity and more.
Tags : ipad, android, tablet, mobility, byo, smartphone, citrix, data management, data center
     Citrix Systems
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