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By: IBM APAC     Published Date: Aug 25, 2017
Transitioning from traditional IT to cloud IT is not an all-at-once, big bang effort. Rather, the cloud adoption process should be an agile, incremental process. And the first part of that process is understanding the different cloud models. Contrary to popular belief, cloud isn’t necessarily only public cloud, multi-tenant, and hosted in a vendor’s data center. It can also be private cloud, single-tenant, and/or hosted in a corporate data center. Often the best solution is a hybrid combination of these options. This paper will show you the advantages of hybrid cloud applications and explore the considerations you should make to find an optimal solution for your organization.
Tags : cost reduction, cost optimization, business agility, innovation, business models
     IBM APAC
By: RelayHealth     Published Date: Mar 29, 2013
Widespread electronic health record (EHR) adoption has ushered in a pivotal moment in laying the groundwork for health information exchange (HIE).
Tags : meaningful use, hie, health information exchange, ehr, electronic health records, connectivity, care coordination, population health
     RelayHealth
By: RelayHealth     Published Date: Mar 29, 2013
Pharmacies must look beyond automation of traditional processes, like prescriptions and communication toward two-way, interactive connectivity, giving the pharmacy the capability to both view and populate the patient’s community health record.
Tags : clinical integration, pharmacy integration, longitudinal patient record, medication adherence
     RelayHealth
By: LivePerson     Published Date: May 17, 2016
At the end of last year, the US alone had 435 million smart mobile devices in use — that’s 35% higher than the total US population. Among smartphone users, 68% use messaging apps regularly. And 84% of smartphone engagement with apps is spent communicating via text, email, and social channels. What does this mean for brands? The current state of CX is broken. Brands focus too much on channel and transaction, ignoring the customer’s preferences, and, ultimately, negatively affecting their bottom line. But wherever there’s a disconnect, there’s also opportunity. In increasing numbers brands are turning to messaging platforms and apps to offer more efficient, convenient customer service.
Tags : liveperson, idc, consumer relations, mobile, smartphones, mobile apps, brand engagement
     LivePerson
By: Oracle     Published Date: Jul 31, 2017
"Healthcare payers and providers are under increasing pressure to: - Provide and report on quality of care across their population - Embrace new innovations faster - Reduce costs across the organization - Use consumer-friendly digital technology Explore this actigraphic to see if your organization is on the right track for tackling these challenges."
Tags : 
     Oracle
By: Visier     Published Date: Jul 08, 2014
Global competition for talent, outsourcing labor, compliance legislation, remote workers, aging populations – these are just a few of the daunting challenges faced by HR organizations today. Yet the most commonly monitored workforce metrics do very little to deliver true insight into these topics. Leaders need to graduate from metrics to analytics, surfacing the important connections and patterns in their data to make better workforce decisions.
Tags : visier, workforce analytics, hr metrics, planning
     Visier
By: KANA®, A Verint® Company     Published Date: Aug 07, 2014
The increasing popularity of self-service for today’s always on, always connected consumer, is both breathing new life into and making new demands of the contact center and customer facing staff. Learn how with our agent desktop, KANA customers are reaping rewards that not only benefit their customers but in turn, benefit their staff and business and allow them to simplify the Service engagement.
Tags : customer service, engagement, self-service, consumer, staff, customer, rewards, benefit
     KANA®, A Verint® Company
By: SmartFocus     Published Date: Oct 13, 2015
84 % des clients déclarent ne plus vouloir acheter les produits des entreprises qui ne tiennent pas compte de leurs préférences et de leur historique d’achats. C’est pourquoi les recommandations généralistes et les « best sellers » ne donnent plus les résultats escomptés. Étudier le comportement de l’ensemble des clients pour repérer les produits populaires et tendances ne suffit plus. Vous devez offrir à chaque client une expérience unique. C’est pourquoi il est essentiel de bien comprendre le concept de personnalisation, afin de garantir une expérience client homogène, de multiplier les occasions d’achat et, au bout du compte, de vous démarquer de vos concurrents.
Tags : personnalisation, contextualisation, parcours client, comportement du consommateur, expérience client, engagement client, relation client, stratégie marketing
     SmartFocus
By: MobileIron     Published Date: May 07, 2018
Office 365, Microsoft’s cloud-based productivity suite, includes online versions of Microsoft’s most popular solutions, like Exchange and SharePoint, storage through OneDrive, and several mobile apps, including Word, Excel, PowerPoint, OneNote, Outlook, Publisher, and Skype for Business. Office 365 is central to Microsoft’s strategy as the company evolves into a mobile-first, cloud-first software and solutions provider. Many MobileIron customers are increasingly using Office 365 on mobile devices instead of on traditional PCs. Therefore the ability to secure and deploy Office 365 on mobile devices using MobileIron is a common requirement.
Tags : security, office, 365, mobileiron, microsoft, cloud, onedrive, business
     MobileIron
By: Affirm     Published Date: May 11, 2015
You’ve probably heard that Millennials make up nearly a quarter of the U.S. population, and contrary to popular belief, contribute a sizeable amount to retail sales each year. However, you’ve probably also heard that Millennials think, breathe, act and shop very differently than your traditional customers. Fear not!This article will arm merchants with important insights into the lives of Millennials, and provide helpful tools to convert your Millennial target audience into happy customers.
Tags : millennial shoppers, retail sales, traditional customer, important insights, customer experience
     Affirm
By: Mimecast     Published Date: Jul 15, 2019
The Mimecast Supervision solution enables compliance personnel to systematically review and discover targeted data among the volume of communications organizations face today. Integrated with the industry leading Mimecast Cloud Archive, users can facilitate an auditable, managed supervision review process, flexible to meet the needs of the business while utilizing a scaleable, immutable SEC 17A-4 validated and tamper proof archive with guaranteed 7 second SLA search capabilities. To reduce the number of false positives in sampling data, targeted detection rules can focus on specific senders/recipients and to accelerate the process. In addition, queues can be configured with an upper limit upon which to be populated with email. This helps limit the amount of email a reviewer must go through while still identifying risk. Today’s supervision demands require reviewers to be highly productive.
Tags : 
     Mimecast
By: athenahealth     Published Date: Jun 08, 2015
This white paper will tell you how to implement a successful patient engagement strategy using these 5 elements: 1) Define your organization’s vision for patient engagement. 2) Create a culture of engagement. 3) Employ the right technology and services. 4) Empower patients to become collaborators in their care. 5) Chart progress and be ready to change and adapt.
Tags : patient engagement strategy, engagement culture, patient care, population health
     athenahealth
By: athenahealth     Published Date: Jun 08, 2015
This white paper explores how to partner for population health in an environment of shifting reimbursements.
Tags : shifting reimbursements, population health, costs, payment models
     athenahealth
By: athenahealth     Published Date: Oct 07, 2015
This whitepaper is a step-by-step “playbook” based on athenahealth's work with clients who have seen success and shared in savings through the Medicare Shared Savings Program (MSSP).
Tags : medicare shared savings, mssp, medicare, accountable care organizations, healthcare expenditures, population health management
     athenahealth
By: IBM Watson Health     Published Date: Jun 14, 2017
Learn how IBM Watson Health clinical application advisors helped Floyd Health Care System take full advantage of the platform’s many benefits. Business Challenge As part of its journey toward population health management, Floyd wanted to optimize the way it used the IBM® Phytel® solution from IBM Watson Health™ and take advantage of its analytical tools. Transformation With help from an IBM Watson Health clinical application advisor, Floyd expanded its IBM solutions and used their unique capabilities to progress toward a more robust population healthcare model by adding care coordination activities and improving key process measures.
Tags : floyd health care system, ibm, ibm watson health, analytics, healthcare
     IBM Watson Health
By: IBM Watson Health     Published Date: Jun 14, 2017
Electronic health records (EHRs) are necessary, but were not designed to anchor population health management (PHM). This is partly because they lack semantic interoperability, which is the ability of disparate information systems to share data and enable communications among users in a meaningful way. This paper explains how an approach that includes a care collaboration platform can manage population health by aggregating and normalizing the necessary data.
Tags : ehr, ibm, health management, population health management, data aggregation, information systems
     IBM Watson Health
By: TigerText     Published Date: Aug 24, 2016
This white paper shows how you can debunk 5 popular text messaging myths.
Tags : 
     TigerText
By: TigerText     Published Date: Aug 24, 2016
This white paper shows how instant communication improves security, population health, and interoperability.
Tags : 
     TigerText
By: Palo Alto Networks     Published Date: Dec 02, 2016
The term “Cloud First” was initially popularized by Vivek Kundra, who formerly held the post of White House CIO and launched this strategy for U.S. federal government IT modernization at the Cloud Security Alliance Summit 2011. The underlying philosophy of the cloud-first strategy is that organizations must initially evaluate the suitability of cloud computing to address emergent business requirements before other alternatives are considered.
Tags : palo alto, automated malware, security, cloud
     Palo Alto Networks
By: Palo Alto Networks     Published Date: Dec 02, 2016
Exploit kits, which first became popular in 2006, are used to automate the exploitation of vulnerabilities on victims’ machines, most commonly while users are browsing the web. Over the past decade they have become an extremely popular means for criminal groups to distribute mass malware or remote access tools (RAT), because they lower the barrier to entry for attackers and can enable opportunistic attacks at scale. To understand this phenomenon, we must understand the ecosystem that surrounds exploit kits, including the actors, campaigns and terminology involved.
Tags : palo alto, exploit kits, antivirus, security, security value, prevention
     Palo Alto Networks
By: Sprinklr     Published Date: Feb 28, 2018
"Retail depends on social. Social depends on you. Learn best practices for building a better retail experience through social. To help kick-start your planning, we've gathered our most popular retail content in ""Social Strategies for Retail."""
Tags : social strategies, retail, social media, consumers, digital, social media, social, physical locations
     Sprinklr
By: Bright Horizons     Published Date: Dec 14, 2016
Study shows a decidedly scientific approach to benefits development and management, and illustrates emerging trends of benefits that are becoming “need to play,” as well as those growing substantially in popularity, emerging as “need to win.”
Tags : employee benefits, trending benefits, tuition assistance program, value proposition, employee well-being, workforce productivity, retention, engagement
     Bright Horizons
By: Bright Horizons     Published Date: Dec 14, 2016
Dependent-care breakdowns are a serious risk to business continuity. With child care already a challenge for much of the workforce, and elder care responsibilities on the upswing due to the aging population, smart organizations are moving toward a response strategy.
Tags : business continuity, employee well-being, workforce productivity, retention, engagement, recruitment, child care, back-up child care
     Bright Horizons
By: Comcast Business     Published Date: Apr 11, 2017
Population health initiatives are helping to lower healthcare costs and improve quality. As a result, 85% of hospitals reported strong or total commitment to population health. This year, hospital readmissions should be a top priority.
Tags : healthcare, initiative, patient to provider, readmission, comcast
     Comcast Business
By: Datastax     Published Date: Aug 23, 2017
About 10 years ago big data was quickly becoming the next big thing. It surged in popularity, swooning into the tech world's collective consciousness and spawning endless start-ups, thought pieces, and investment funding, and big data's rise in the startup world does not seem to be slowing down. But something's been happening lately: big data projects have been failing, or have been sitting on a shelf somewhere and not delivering on their promises. Why? To answer this question, we need to look at big data's defining characteristic - or make that characteristics, plural - or what is commonly known as 'the 3Vs": volume, variety and velocity.
Tags : datastax, big data, funding
     Datastax
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