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By: EPiServer Inc.     Published Date: Sep 16, 2013
E-commerce is everywhere. More people are shopping for a greater variety of products than ever before. And while some countries are ahead, in all developed economies it is a matter of when, not if, e-commerce will become a significant revenue stream for every retail business. In this guide, we'll look at seven lessons today's retailers should learn if they are to gain maximum benefits from their e-commerce operations. Together, these lessons can help take your e-commerce operation forward enabling you to capture more sales, more often.
Tags : e-commerce solutions, customer experience management, e-commerce strategy, e-commerce success, social e-commerce, mobile e-commerce
     EPiServer Inc.
By: Epsilon     Published Date: Aug 23, 2012
By focusing more on the customer, banks can not only acquire new prospects, but boost retention and raise profitability to keep consumers loyal and returning for the long term.
Tags : customer experience marketing, cem, crm, crm, customer retention, cei, customer experience index, cem strategy
     Epsilon
By: Esker     Published Date: Dec 08, 2014
Approximately 79% of customers seeking customer service and support wish it were easier and more convenient to obtain.* Read the new Customer Service Workbook to discover industry tips and best practices for bringing efficiency and profitability to order management while freeing up your CSRs to: • Process orders quicker with fewer errors • Carry out customer engagement strategies • Manage order volumes at current staffing levels • Increase customer loyalty
Tags : customer service, csr, outbound calls, self-service, strategies, automation, electronic workflow, visibility, streamline, social media, enterprise applications
     Esker
By: Esker     Published Date: Jun 29, 2016
Approximately 79% of customers seeking customer service and support wish it were easier and more convenient to obtain.* Read the new Customer Service Workbook to discover industry tips and best practices for bringing efficiency and profitability to order management while freeing up your CSRs to: • Process orders quicker with fewer errors • Carry out customer engagement strategies • Manage order volumes at current staffing levels • Increase customer loyalty
Tags : customer service, best practices, efficiency, profit, business management
     Esker
By: Esker     Published Date: Jul 17, 2018
Read IOFM’s latest AP & P2P white paper on the digital, profitable and strategic future of AP. Accounts payable remains a very paper- and labor-intensive department. Fortunately, the future of AP may be closer than we think. In this insightful white paper, composed of 2018 IOFM survey results from over 200 respondents, readers will better understand the future of AP including answers to questions like: What technologies will be most important to AP’s future? How will AP operate and how will its role change? What challenges will the AP function face? IOFM has the AP insights. Get them here. Download now.
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     Esker
By: Esker     Published Date: Jan 08, 2019
What's in the white paper? Like all areas of the finance team, the accounts payable department is tasked with working smarter and doing more with less. The challenge is that many organizations are drowning in paper invoices, spreadsheets and manual AP processes. A digital transformation can create more automated workflows, easier tracking of payments, and more overall accountability and visibility. In addition, the data collected can support a more predictable cash flow and a stronger negotiating position with vendors. This white paper will examine AP’s role in reimagining the entire finance process as part of the purchase-to-pay cycle, including: • Avoiding costs of processing paper invoices and payments • The role of the CFO in mitigating risks of manual processes • The value of AP integration with e-payable solutions
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     Esker
By: Evariant     Published Date: Apr 09, 2018
Every consumer or patient call into a health system’s call center is an opportunity to create a highly-personalized experience that ensures patient loyalty and extends patient lifetime value. Healthcare providers have a tremendous opportunity to invest in solutions and processes that can transform their call center into a profit center by driving smarter patient engagement. Yet, the majority of call centers today do not deliver the robust, personalized support capabilities today’s patients and consumers expect, and the current healthcare marketing environment demands. Download your free copy of this eBook to learn how to make the transformation from traditional call center to strategic patient engagement engine that drives growth in patient acquisition and lifetime patient value.
Tags : patient experience, call center, improved care continuum, access center, customer experience, patient journey
     Evariant
By: Evariant     Published Date: Apr 09, 2018
If you're going to commit to providing the highest quality care to patients, improving the customer experience and providing proactive service that builds lifetime relationships with patients is a requirement. By creating a comprehensive 360 view of the caller, agents are armed with the right context and talking points to provide a highly personalized, more informed experiences on-the-fly. Watch this presentation to capitalize on every customer interaction to build deeper, more personalized relationships with their prospects and existing patients, effectively transforming the call center into a profit center. Watch the presentation now.
Tags : patient experience, call center, improved care continuum, access center, customer experience, patient journey
     Evariant
By: Evariant     Published Date: Jul 02, 2018
Every consumer or patient call into a health system’s call center is an opportunity to create a highly-personalized experience that ensures patient loyalty and extends patient lifetime value. Healthcare providers have a tremendous opportunity to invest in solutions and processes that can transform their call center into a profit center by driving smarter patient engagement. Yet, the majority of call centers today do not deliver the robust, personalized support capabilities today’s patients and consumers expect, and the current healthcare marketing environment demands. Download your free copy of this eBook to learn how to make the transformation from traditional call center to strategic patient engagement engine that drives growth in patient acquisition and lifetime patient value.
Tags : patient experience, call center, improved care continuum, access center, customer experience, patient journey
     Evariant
By: Exact Online     Published Date: Jun 14, 2016
Integrieren Sie Auftragsverwaltung, Fakturierung und Bestandsmanagement mit der Buchhaltung und profitieren Sie von den (Zeit-)Vorteilen. Alles ist miteinander verknüpft. Doppeleinträge gehören der Vergangenheit an. Und weil alles online ist, kann jeder mit der gleichen aktuellen Datenbasis arbeiten.
Tags : integrate order management, billing, inventory management, crm
     Exact Online
By: Exact Online     Published Date: Jun 22, 2016
Integrieren Sie Auftragsverwaltung, Fakturierung und Bestandsmanagement mit der Buchhaltung und profitieren Sie von den (Zeit-)Vorteilen. Alles ist miteinander verknüpft. Doppeleinträge gehören der Vergangenheit an. Und weil alles online ist, kann jeder mit der gleichen aktuellen Datenbasis arbeiten.
Tags : integrate order management, billing, inventory management, crm, application integration, customer relationship management, financial management
     Exact Online
By: Facebook     Published Date: May 23, 2012
Dieser kostenlose Leitfaden veranschaulicht Facebooks Schritte zum Unternehmenserfolg. Lies ihn, und finde heraus, wie dein Unternehmen bestmöglich von seiner Präsenz in den sozialen Medien profitieren kann.
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     Facebook
By: Facebook     Published Date: May 30, 2012
Ce guide gratuit présente les étapes que vous pouvez suivre pour aider au succès de votre entreprise sur Facebook. Vous y découvrirez des conseils qui vous permettront de profiter au mieux de votre présence sur les médias sociaux.
Tags : facebook, marketing, social media, emerging marketing, digital media, web analytics
     Facebook
By: FICO     Published Date: Aug 27, 2012
This white paper explains how a BRMS helps businesses make profitable decisions.
Tags : business rules management, brms, fico, roi, data management
     FICO
By: FICO     Published Date: Nov 10, 2015
"ACG Michigan, a large auto insurance underwriter in the US state of Michigan, needed a user-friendly system that would enable its agents (internal and independent) to churn out precise and consistent policy quotes and underwriting decisions. They turned to FICO Blaze Advisor decision rules management system to create an enterprise decision management framework to execute decisions. Learn more on how FICO Blaze Advisor helped ACG Michigan automate its underwriting About FICO FICO (NYSE: FICO), formerly known as Fair Isaac, is a leading analytics software company, helping businesses in 90+ countries make better decisions that drive higher levels of growth, profitability and customer satisfaction. The company's groundbreaking use of Big Data and mathematical algorithms to predict consumer behavior has transformed entire industries. FICO provides analytics software and tools used across multiple industries to manage risk, fight fraud, build more profitable customer relationships, optimiz
Tags : decision analytics, optimization, profitability
     FICO
By: FICO     Published Date: Nov 10, 2015
When car dealerships have interested customers who are ready to purchase vehicles, nothing is more frustrating than struggling to structure the right deals—ones that maximize profitability, fit the risk parameters of the lender and satisfy buyers. This was the challenge for a large auto finance company, which was forced to reject too many prospective buyers who could have been profitably financed if the deals had been structured properly.
Tags : deal structure, auto, financing, profitability
     FICO
By: FICO     Published Date: Jun 07, 2016
As IT departments’ lists of backlogged application development projects keep growing, so does the speed of new development requests from line-of-business personnel. For many IT departments, the speed of business — the speed of requests for additional developments — can’t be met under current practices. This inability to keep pace with critical development requests, supporting timely strategy modifications, seriously impacts an enterprise’s profitability. The solution FICO advocates — one that accounts for budget constraints, legacy operational realities and quality assurance — is to empower line-of-business personnel as Citizen Developers, giving them the right set of technology assets to quickly, safely and cost effectively participate in application development.
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     FICO
By: FICO     Published Date: Jun 07, 2016
As any line of business (LOB) leader knows, making customer level decisions that balance risk and profit just keeps getting harder. And even when you think you have the right decisions, turning them into actions can be even trickier. You also need to consider the factors that make smart decisions difficult. Big data. Regulations. Customers who want an offer, fast, or else you’re going to lose them.
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     FICO
By: FICO     Published Date: Jun 07, 2016
As any line of business (LOB) leader knows, making customer level decisions that balance risk and profit just keeps getting harder. And even when you think you have the right decisions, turning them into actions can be even trickier. You also need to consider the factors that make smart decisions difficult. Big data. Regulations. Customers who want an offer, fast, or else you’re going to lose them.
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     FICO
By: FICO     Published Date: Jun 07, 2016
With the increasing mainstream adoption of big data infrastructure — highly distributed file storage and query tools — more businesses are taking a new look at what business intelligence and analytics can do to grow revenue, increase profits and ultimately develop strategic relationships with customers.
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     FICO
By: FICO     Published Date: Sep 02, 2016
Download this white paper to learn how the FICO® Decision Management Platform can help banks to strike the right balance between risk, profitable customer relationships and compliance.
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     FICO
By: FICO     Published Date: Sep 02, 2016
Behind FICO® Collections Optimisation is a sophisticated decision modeling capability that quanti es the impact of an organisation’s business decisions and actions on customer outcomes such as revenue, loss and profit.
Tags : loans, fico, fico collections optimization, collections and recovery, c&r, resource allocation, roll rate reduction, collector performance
     FICO
By: FICO     Published Date: Sep 02, 2016
Leading businesses have aggressively adopted prescriptive analytics to assess the different outcomes of potential decisions and identify the best one(s) for handling a future scenario. As companies progress their use of advanced analytics, they derive exponentially more value from their data and decisions. These five case studies highlight how five banks are using FICO optimization to boost portfolio profits by 26% or more; increase approved transactions by $100+ million; and even generate 6:1 ROI in just six months.
Tags : prescriptive analytics, fico, advanced analytics, fico optimization, portfolio profits, roi
     FICO
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