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By: GoToMeeting     Published Date: Oct 06, 2011
What can virtual collaboration do for you? Improve your team's sales performance. Enable you to give ad hoc demos and instantly conduct team meetings. Establish and grow relationships. And that's just for starters. This SellingPower white paper explores four strategic ways sales managers can win by leveraging virtual tools for internal team collaboration, client presentations, training and more.
Tags : citrix, marketing, sales, sales manager, customer relations, virtual tools
     GoToMeeting
By: SAS     Published Date: Feb 29, 2012
This paper presents the 5 most common practices that result in losing a customer and how to avoid those pitfalls. You'll also learn how more customer-centric measures can help you deepen and grow relationships with your most valuable customers.
Tags : sas, analytics, business analytics, business intelligence, customer intelligence, data management, fraud & financial crimes, high-performance analytics
     SAS
By: AT&T     Published Date: Nov 07, 2011
Reach For the Cloud to Transform How You Deliver Voice Services and Elevate the Value of Voice.
Tags : cloud services, cloud computing, hosted voice solution, voice services, at&t, att, at+t, crm
     AT&T
By: Egencia     Published Date: May 08, 2015
In this white paper we will review the four essential features your travel management program needs: • Balancing cost savings and customer service • Implementing intelligent, high-level technology • Maximizing supply relationships • Getting the most from account management
Tags : travel management program, customer service, account management, travel management company
     Egencia
By: IBM     Published Date: Apr 17, 2013
Microsoft Exchange Server 2010 provides a powerful environment for users to conduct business through scheduling their time (calendar), managing their relationships (contacts), and communicating inside and outside their organization (e-mail). The IBM Storwize V7000 Unified storage system, combined with powerful management software from IBM Tivoli, provides an ideal complement to Exchange 2010 deployments by providing a highly virtualized storage infrastructure designed to meet the specific needs of Exchange 2010 environments.
Tags : ibm, microsoft exchange server, powerful, environment, storage, virtualized, infrastructure, organization
     IBM
By: Esker     Published Date: Dec 18, 2015
Learn how streamlining accounts payable (AP) and purchasing with P2P Automation can have a win-win effect on supplier satisfaction and company success.
Tags : esker, p2p automation, supplier relationships, supplier satisfaction
     Esker
By: Esker     Published Date: Jun 29, 2017
When folks in AR hear the word automation, it doesn't necessarily bring to mind the most positive, reassuring thoughts. Change is never a seamless process but distinguishing fact from fiction can go a long way. Every AR department has the same goals - reduce operating costs, collect payments faster and strengthen their relationships with customers - AR automation is simply a tool to help accomplish them. Learn why AR automation shouldn't be scary and why it matters more than ever in this insightful white paper.
Tags : accounts receivable management, invoice management, collections management, ar best practices, invoice portal, invoice delivery
     Esker
By: IBM     Published Date: Oct 10, 2013
Increasingly demanding IT requirements are necessitating change to the data center network (DCN). Like servers and storage, the network needs to evolve to deliver the flexibility and scalability required by a more virtualized IT environment. In this interview, Michele Girola, IBM network integration services product manager, explains how to enhance your DCN to support evolving technologies today and in the future. Listen to the full 12-minute interview or read the two-page abbreviated version to learn how IBM is working with clients to build a better data center network.
Tags : data center network, new technologies, data center, supporting technology, dcn, flexibility and scalability, product manager, network integration
     IBM
By: IBM     Published Date: Oct 10, 2013
IBM MobileFirst is designed to enable organizations turn their interactions into an opportunity to drive return on engagement and investment. IBM combines deep industry expertise with mobile, analytics, cloud, social and security technologies. This can help enterprises capture new markets, efficiently extend their businesses to mobile employees, customers and business partners and maintain the integrity of their assets.
Tags : ibm, mobilefirst, business in motion, mobile enterprise, user interactions, return on engagement, return on investment, roi
     IBM
By: IBM     Published Date: Oct 10, 2013
With modern IT infrastructures an intricate web of interdependencies, uncovering the total IT environment, including the logical relationships between physical, virtual and cloud elements, has never been more important—or more complex. This white paper discusses how IBM’s analytics for logical dependency mapping, ALDM, reengineers the IT discovery process to provide a more complete and accurate view of the IT infrastructure.
Tags : reengineering, it discovery, analytics, visualization, interdependencies, it environment, logic, logical relationships
     IBM
By: IBM     Published Date: Oct 31, 2013
Grow revenue by building better relationships with your customers.
Tags : analytics, customer service, business analytics, customer relationship management, business intelligence, social media, customer retention, customer loyalty
     IBM
By: Oracle     Published Date: Nov 13, 2013
Social-enabled contact centers leverage social interactions to build stronger relationships with customers, deliver consistent and relevant brand experiences across touch points, and better engage customers with employees and partners. There are 3 capabilities your company will need to be successful.
Tags : zenithoptimedia, oracle, rightnow cloud service, contact center, valued customers, social-enabled customer service, customer conversations, social media
     Oracle
By: Oracle     Published Date: Nov 13, 2013
This Executive Brief explores the role of service and support in creating great customer experiences, the service goals market leaders use related to customer experience, the Oracle approach for empowering new service experiences, and how Oracle’s service solutions can help organizations create and manage their own great customer experiences across all channels, touchpoints, and devices.
Tags : zenithoptimedia, oracle, executive strategy series, customer experience, empowering people, take initiative, power your brand, oracle service solutions
     Oracle
By: Oracle     Published Date: Nov 13, 2013
Two dominant trends are potentially reshaping the role of the HR function in the corporate world. The first relates to the rapid growth of the knowledge economy. In this environment, a committed, appropriately skilled and prudently deployed workforce is critical in order to develop new products and outstrip the competition. Second, many administrative functions that were formerly handled by HR departments, such as payroll and pensions, have now been farmed out to third parties. Indeed, research reveals that more than two-thirds of companies outsource a portion of their HR functions. This report by the Economist Intelligence Unit investigates whether the HR function is forging a close and robust relationship with the CEO. It also explores the nature of these working relationships, how they have been affected by the economic downturn and how they vary across industries and regions.
Tags : zenithoptimedia, oracle, ceo perspectives, hr department drives growth, economist intelligence unit, ibm, hr and organizational strategy, strategic influence of hr
     Oracle
By: Oracle     Published Date: Nov 21, 2013
Modern enterprise businesses need the right IT tools to engage customers online and keep them engaged until they buy. In short, they need marketing automation software.
Tags : zenithoptimedia, oracle, eloqua, software implementation, marketing automation, aligning sales and marketing processes, system integration, crm system
     Oracle
By: Oracle     Published Date: Mar 10, 2014
An infographic examining the importance of the relationship between C-suite and HR.
Tags : talent management, hr relationships, c-suite, cfo. ceo
     Oracle
By: Kapost     Published Date: Jan 16, 2014
Today, the internet has changed the way buyers discover solutions. More people are meeting and researching vendors online than ever before. Your ideal customers are reading blog posts and articles, checking Facebook, Twitter, and LinkedIn profiles, and forming opinions based on what you say and share online. Before they call to get to know your company better, they turn to Google for answers and information. If a competing vendor appears smarter, more interesting, or more reliable than you, your buyers will reach out to them first. These online engagements have changed the rules of buyer/brand communications. So how can you and your company form meaningful relationships with buyers who are getting to know you long before they’ve been introduced?
Tags : content marketing, content strategy, content management, content planning, content distribution, marketing campaigns, marketing campaign management, content marketing platform
     Kapost
By: Xero     Published Date: Feb 18, 2014
Find out how successful accountants are using Xero to grow their firm and form better client relationships. Sabrina Covington, CPA, CFE, of Covington+ Associates CPAs and Nick Pasquarosa of Bookkeeper360, lead this highly interactive session and answer questions.
Tags : xero, accounting, business, smb, small business, investing, investment
     Xero
By: ForgeRock     Published Date: Sep 02, 2014
Watch this Gigaom Research On-Demand Webinar ; we will examine the immediate need to extend identity to customer audiences, the risks of doing so using legacy software, and the most effective path businesses can take to build for the future while recognizing value today.
Tags : forgerock, api, customer service, crm, business intelligence, business data, access management, identity management
     ForgeRock
By: SmartFocus     Published Date: Mar 09, 2015
Successful marketers are waking up to the power of context. Contextualization enables marketers to better understand their customer and their journey – in any moment – and instantly engage them with personal, relevant messages that drive sales and responses.
Tags : personalization, contextualization, customer journey, customer behavior, customer experience, customer engagement, customer relationships, marketing strategy
     SmartFocus
By: SmartFocus     Published Date: Mar 09, 2015
84% of customers said they would no longer buy from a business that didn't take into account their preferences and purchase history. Therefore crowd recommendations and ‘best sellers’ just don’t cut it anymore. Looking at the behavior of all customers to discover popular and trending products is not enough. You need to provide a unique storefront for every customer. That’s why getting personalization right, is key to ensuring your customer has a seamless experience, increases purchase opportunities and ultimately ensures your business stands out from the crowd.
Tags : personalization, contextualization, customer journey, customer behavior, customer experience, customer engagement, customer relationships, marketing strategy
     SmartFocus
By: CrowdTwist     Published Date: Apr 18, 2016
Brand advocates are 50 percent more likely to influence a purchase over non-advocates. Yet turning your superfans into brand advocates doesn’t happen overnight. You must first understand how to identify your loyal followers and nurture those relationships to keep your superfans engaged for the long term.
Tags : loyalty, advocacy, fans, superfans, loyalty
     CrowdTwist
By: CrowdTwist     Published Date: Jun 06, 2016
Loyalty is in the midst of positive momentum. Brands are increasingly realizing the value loyalty programs offer to boost their bottom line and strengthen customer relationships. While many are successful, there is still work to be done to achieve sophistication. This report provides a deep dive look into the loyalty landscape, the role of multichannel loyalty programs in driving success, and a glimpse at what the future holds for the industry.
Tags : crowdtwist, multichannel loyalty pograms, customer relationships, loyalty programs
     CrowdTwist
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