relationships

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By: Jigsaw     Published Date: Jul 28, 2010
This article is about how you can make the most of each and every business opportunity. By incorporating technology in the form of a Listening Dashboard, to give you a competitive advantage, you will end up enjoying the long-term relationships and repeat business that is every business person's goal.
Tags : jigsaw, digg, twitter, netvibes, social media, dashboard, sales opportunities
     Jigsaw
By: Jive     Published Date: Apr 10, 2014
Different types of businesses will have different use cases for Social Business. In this whitepaper, we cover four different use cases at four very different types of businesses. But in each instance, the company's IT staff followed some key rules to minimize chances of failure and make it easier to convince employees and managers alike to dive into an enterprise social environment.
Tags : reachmail, customer relationships, engagement, customer support, best practices
     Jive
By: Jive     Published Date: Apr 10, 2014
Social communities transform customer engagement and provide an innovative way for organizations to extend their reach and provide higher value support for their customers, partners, and employees. If your organization seeks to gain insights from your customers and help them get the most out of your products and services, these case studies, ideas, and best practices will provide you with some actionable encouragement.
Tags : reachmail, customer relationships, engagement, customer support, best practices
     Jive
By: Jive     Published Date: Feb 12, 2015
For organizations where customer experience is key, customer collaboration is one of the best ways to build trusted relationships and improve customer loyalty. Read this whitepaper to discover best practices that drive brand affinity, repeat business and increased loyalty, all while decreasing your overall customer service cost.
Tags : customer service, collaboration, roi, innovation, revenue, profit, savings, money
     Jive
By: Jive     Published Date: Feb 12, 2015
Setting up and maintaining and external collaboration initiative can be big investment of time, knowledge and money. Despite this, collaboration with customers is worth the effort, leading to a variety of benefits, including lower cost of customer service, better marketing insights and analysis, development of more innovative and high-need products, and developing long-term relationships with customers. In this whitepaper, learn 7 ways successful organizations have turned interactions in customer communities into cost savings, revenue and profit.
Tags : customer service, collaboration, roi, innovation, revenue, profit, savings, money
     Jive
By: Jobvite     Published Date: Mar 31, 2015
Recruiting has traditionally been considered a function of Human Resources, but with new tools on the market and new strategies in the air, some are saying it belongs with the marketing team. Others are suggesting Talent Acquisition be pulled out into it’s own unique department in larger organizations. There are innovative strategies that address the changing landscape of digital relationships and networks, and powerful new tools that can seem magical when you’re trying to find the perfect candidate for the available position. Understanding these strategies and harnessing these tools will prepare you to source, screen, interview and hire the best talent for your growing organization. Read this ebook to learn more.
Tags : hiring, employment, jobseekers, talent acquisition, interview, sourcing, talent pools
     Jobvite
By: Jobvite     Published Date: Aug 25, 2016
This explosion in the amount of information is similar to the boom the marketing world saw in the early 2000’s with the introduction of customer data. Now that recruiters finally have access to the same types of information as marketers, it’s becoming more clear that recruiting is marketing. Whereas the marketing world immediately saw the value in this data and latched onto technologies that could leverage the information, the recruiting world is just catching up. The proliferation of CRMs has revolutionized marketing and business development. Creating and maintaining relationships has always been part of a sound business strategy, but that nebulous process has now been operationalized through software like Salesforce. There is a reason the CRM software market has boomed to over $20 billion...it works. Personalizing the process to maintain constant contact and build relationships has been shown to be extremely effective in converting leads to sales.
Tags : 
     Jobvite
By: join.me     Published Date: Jan 29, 2014
A Quick Guide for More Profitable Sales Meetings.
Tags : logmein, client expectations, sales meetings, sales, build relationships, business solutions, share information, engage clients
     join.me
By: KANA®, A Verint® Company     Published Date: Aug 27, 2014
In many ways, simplicity is the key to success. By simplifying customer service processes for customers and employees, these engagements can focus on solving problems and building lasting relationships.
Tags : customer service, customer engagement, desktop complexity
     KANA®, A Verint® Company
By: Kapost     Published Date: Jan 16, 2014
Today, the internet has changed the way buyers discover solutions. More people are meeting and researching vendors online than ever before. Your ideal customers are reading blog posts and articles, checking Facebook, Twitter, and LinkedIn profiles, and forming opinions based on what you say and share online. Before they call to get to know your company better, they turn to Google for answers and information. If a competing vendor appears smarter, more interesting, or more reliable than you, your buyers will reach out to them first. These online engagements have changed the rules of buyer/brand communications. So how can you and your company form meaningful relationships with buyers who are getting to know you long before they’ve been introduced?
Tags : content marketing, content strategy, content management, content planning, content distribution, marketing campaigns, marketing campaign management, content marketing platform
     Kapost
By: KPMG     Published Date: Jun 10, 2019
A supplier partnership model delivers greater levels of innovation than traditional transaction methods. Here’s how to get started. Read this insight to discover: • key steps for building strong supplier relationships • potential risk areas that must be managed • why behaviour change is as important as processes and tools • why aligning your own organisation is essential.
Tags : 
     KPMG
By: Kronos     Published Date: Sep 24, 2018
Today’s financial services organizations recognize that success starts with strong relationships built on trust and transparency. In a competitive market, a company’s employees can make or break these crucial relationships through their interactions with customers. That’s why businesses — from wealth management and insurance firms to banks and credit unions — are investing in automated workforce solutions to help them attract, engage, and retain top talent while controlling costs and driving exceptional service. Managing a diverse workforce of exempt and nonexempt employees across back-office, contact center, and frontline operations is no easy feat. Finding and keeping best-fit employees is challenging enough, but you also need to optimize day-to-day functions like time and attendance, scheduling, payroll, labor cost and productivity tracking, and compliance management to stay competitive and profitable. Given this complexity, it is not surprising that management teams are not alway
Tags : 
     Kronos
By: Kustomer     Published Date: Aug 27, 2019
The modern-day customer expects their needs to be met immediately, no matter the channel. Drive meaningful customer relationships, increase revenue streams and improve operational performance, with omnichannel support.
Tags : customer service, customer support, customer experience, customer service software, “conversational commerce, omnichannel support, omnichannel customer service, omnichannel customer support
     Kustomer
By: Kustomer     Published Date: Aug 27, 2019
The digital age has forever changed customer expectations. By unifying customer data and tracking interactions, Kustomer gives retailers the power to better understand customers and deliver great experiences wherever they happen to engage.
Tags : retail customer service”, “retail customer support”, “retail customer experience”, “customer support”, “customer service”, “customer experience”, “conversational commerce”, “omnichannel support”
     Kustomer
By: Kustomer     Published Date: Aug 27, 2019
UNTUCKit wanted to ensure their stellar shopping experience was supported across every customer touchpoint, especially support. But the growing UNTUCKit team was spread across multiple platforms, without visibility into customer history or lifetime value. Learn how Kustomer enabled them to deliver exceptional service while increasing agent efficiency by 25%.
Tags : retail customer service”, “retail customer support”, “retail customer experience”, “customer support”, “customer service”, “customer experience”, “conversational commerce”, “agent efficiency”
     Kustomer
By: LandslideCRM     Published Date: May 16, 2012
This whitepaper chronicles Boston Mutual Life Insurance Company, the first sales organization to embark on CRM 3.0, bypassing CRM 2.0, representing a paradigm shift in strategy, people, and technology management. We outline how this bridged approach was achieved and how your organization can do the same.
Tags : crm demo, crm solution, crm software, account management, contact management, opportunity management, deal management, lead management
     LandslideCRM
By: LifeSize, a division of Logitech     Published Date: Aug 19, 2011
Incorporating video collaboration as a standard business practice can result in tighter employee and business partner relationships, increased productivity, faster decision-making and many more lucrative bene?ts.
Tags : lifesize, best practices, video collaboration, standard business practice, productivity, video conferencing technology, virtualization, communications objectives
     LifeSize, a division of Logitech
By: LifeSize, a division of Logitech     Published Date: Feb 20, 2014
In today’s globalized business environment, the need to build strong relationships with partners, suppliers, internal teams, investors and customers is more important than ever. High-quality video conferencing solutions enable you to communicate as effectively as actually being there in person, helping you to build the engaging relationships needed for success in business.
Tags : lifesize, video conferencing, conferencing, high-quality video conferencing, telecommunications, video, infrastructure
     LifeSize, a division of Logitech
By: LifeSize, a division of Logitech     Published Date: Sep 08, 2015
In today’s globalized business environment, the need to build strong relationships with partners, suppliers, internal teams, investors and customers is more important than ever. High-quality video conference calls enable you to communicate as effectively as actually being there in person, helping you to build the engaging relationships needed for success in business.
Tags : video conferencing, speed, competitive advantage, scale, business continuity
     LifeSize, a division of Logitech
By: Limeade     Published Date: Mar 14, 2016
Stress is one of the top issues that affect our well-being. When money gets tight or relationships get frazzled, it can lead to unhealthy and unproductive behaviors. This tip cheat has five ways to combat the most common stresses we face.
Tags : employee stress, unhealthy employees, employee multitasking, employee resources
     Limeade
By: Limeade     Published Date: Feb 02, 2017
Stress is one of the top issues that affect our well-being. When money gets tight or relationships get frazzled, it can lead to unhealthy and unproductive behaviors. This tip cheat has five ways to combat the most common stresses we face.
Tags : 
     Limeade
By: LogicNow     Published Date: Mar 10, 2016
Our annual health check of the global IT support market looks at the relationships between IT Service Providers and IT departments and asks, are the two sides working together in harmony, or in a state of Discord? Based on the views of over 1,300 IT departments and almost 700 IT Service Providers, this report delivers the data and vital insights that will help every IT Service Provider to focus on improving sales figures, growing their portfolio and ensuring their service matches customer expectations. Overlook at your peril!
Tags : logicnow, it service providers, cyberdefense, cybersecurity, security
     LogicNow
By: LogMeIn     Published Date: Jan 15, 2014
A Quick Guide for More Profitable Sales Meetings.
Tags : logmein, client expectations, sales meetings, sales, build relationships, business solutions, share information, engage clients
     LogMeIn
By: LogMeIn     Published Date: Jun 23, 2015
This report will help companies understand the relationship between support interactions, channels, and improving loyalty by investing in the right technology and resources to keep up with customers’ ever-changing behavior and preferences.
Tags : improving loyalty, customer loyalty, customer care, contact center, multi-device, customer relationships, technology
     LogMeIn
By: LogMeIn     Published Date: Jun 23, 2015
This infographic provides a glimpse of the global insights gathered in Ovum's research report and highlights the current state of customer service, customers' preferences and where companies are falling short.
Tags : improving loyalty, customer loyalty, customer care, contact center, multi-device, customer relationships, technology
     LogMeIn
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