satisfaction

Results 101 - 125 of 723Sort Results By: Published Date | Title | Company Name
By: Intel® Services     Published Date: Aug 15, 2014
With mobile hitting the mainstream, travel suppliers and intermediaries need to evolve their mobile offerings in order to satisfy the always-connected traveler.
Tags : consumer experience, api management, booking and purchase, datal flow, customer satisfaction
     Intel® Services
By: Intel® Services     Published Date: Aug 12, 2014
In this guide we describe how APIs and API management offer a unique opportunity for both travel suppliers and intermediaries to better control their own destinies while increasing customer satisfaction.
Tags : 
     Intel® Services
By: Datto Inc.     Published Date: Jan 31, 2013
Datto shares 10 tips for MSPs to increase profit, improve visibility, and strengthen customer satisfaction -- all without breaking the bank.
Tags : backup, data recovery, business continuity, channel, hybrid-cloud, bdr, virtualization, small to medium-sized business
     Datto Inc.
By: Micro Focus     Published Date: Feb 24, 2015
With today’s ‘touch of a button’, always-on lifestyles, consumers expect information to be quickly accessible to customer-facing staff. They expect the same efficiency they get from their own phones or devices. Yet all too often business data is mired in outdated, slow systems and applications. These systems are difficult to work with, making each call or transaction slow to process as a result. This impacts customer satisfaction and reduces throughput. It affects productivity.
Tags : microfocus, rumba, customer service, real time web application, insurance quotes, business efficiency
     Micro Focus
By: Aternity     Published Date: Feb 24, 2016
In this brief, the focus will be on how companies are relying on more mobile applications to run their businesses. As these mobile applications become more important, it is critical for companies to ensure a quality mobile user experience in order to deliver quality service to ensure customer satisfaction and brand loyalty. A unified approach to mobile end user experience monitoring is the proven way enterprises can ensure this quality user experience.
Tags : aternity, mobile strategy, mobile apm, unified monitoring, mobile applications, brand loyalty, it management, enterprise applications
     Aternity
By: PernixData     Published Date: Jun 01, 2015
In this webinar, PernixData Product Manager, Todd Mace, is joined by Anthony Spiteri, the lead architect at Cloud provider Zettagrid, to discuss how PernixData FVP software became an integral part of Zettagrid’s infrastructure and offloaded millions of IOs from the SAN to improve application performance and user satisfaction.
Tags : pernixdata, storage, software, it management, data management
     PernixData
By: ServiceNow     Published Date: Feb 24, 2017
Customer service is at an inflection point, in both the business-to-consumer and business-to-business sectors. Costs continue to skyrocket as the volume of inquiries increases, even as customer service budgets remain flat. Customer expectations seem to increase by the hour. Make a mistake or fail to resolve an issue quickly, and businesses may quickly see a decline in customer satisfaction and revenue.
Tags : 
     ServiceNow
By: Vena Solutions     Published Date: Oct 29, 2018
Discover how Vena’s partnership with Sage Intacct brings together the leader in FP&A software satisfaction and ease-of-use with the innovation and customer satisfaction leader in cloud financial management solutions.
Tags : microsoft dynamics, erp, erp systems, erp integration, reduced budget cycle, annual budget cycle, excel templates, gl templates
     Vena Solutions
By: Sage Software (APAC)     Published Date: May 02, 2018
Guru Labels, a specialist label printing company, deploys Sage Business Cloud Enterprise Management to replace a variety of stand-alone systems with a single, integrated solution that could bring together data from Guru Labels’ manufacturing, inventory, purchasing, finance, CRM an sales systems. It enables the business to improve job scheduling, reduce costs, retain margins and provide rapid responses to quotes that ultimately leads to high customer satisfaction rates.
Tags : 
     Sage Software (APAC)
By: WorkWave     Published Date: Apr 18, 2019
Whether you are focusing on growth, customer satisfaction, or are looking to free up your time – your end goal should be finding a pest control software solution that drives smarter business decisions. In order to find the right solution you’ll have to review your current software and processes, define your goals, and evaluate and compare your options. Choosing the right pest control software is crucial to reach your end goal. This guide will help you determine whether your existing software solution (if you have one) offers everything you need to make smarter business decisions.
Tags : 
     WorkWave
By: Dyn     Published Date: Oct 04, 2016
With nearly 80% of businesses experiencing four or more disruptions to their site each month, Aberdeen Group recently conducted a study to get to the root of today's internet performance challenges. Read the findings and discover how companies: Improve resolution times resulting from web outages - 65% of companies experience an hour or more to repair an internet related outage Increase customer satisfaction by 30% - A consistent, reliable and fast web experience is your key to happy, loyal customers Protect revenue - 60% of businesses record a minute of downtime resulting in a $1,000 loss in revenue Are your online services and sites built for resiliency or destined for the headlines? Get the report to find out how leading organizations are bucking the stats and implementing Internet Performance Management (IPM ) tools to boost time to resolution and improve site performance.
Tags : performance management, website, internet, dns
     Dyn
By: IBM     Published Date: Oct 26, 2016
Predictive analytics transforms organizations. Watch this video to see how predictive analytics can improve outcomes in four strategic areas critical to the success of your business: - Customer satisfaction and retention - More effective HR processes - Fraud and threat detection and prevention - Revenue growth and profitability
Tags : ibm, analytics, predictive analytics, enterprise applications
     IBM
By: Oracle     Published Date: Sep 14, 2015
Dieser Bericht zeigt wie mit Oracle Sales Cloud ein moderner Vertrieb aufgebaut werden kann. Erfahren Sie hier wie Sie im Zeitalter der digitalen Kunden erfolgreicher verkaufen können.
Tags : sales. sell faster and more easily, social selling, customer satisfaction, customer engagement, sales reps
     Oracle
By: Akamai     Published Date: Jul 22, 2010
This slide version of a recorded event delivers key findings of an in-depth consumer survey studying travel Web site functionality and conversion rate satisfaction. Host Margaret Rivera of Akamai and presenter Caroll Rheem, Director of Research at PhoCus Wright, define best practices for fast, reliable travel Web sites.
Tags : akamai, travel, site performance, phocuswright, customer experience, usability, travel ecommerce, web load
     Akamai
By: ClickExpress     Published Date: May 01, 2013
The cost of ineffective customer service visits isn't just in money: the greater cost is in customer satisfaction. When a mobile workforce employee doesn't arrive on time, is missing equipment, or doesn't resolve the issue on the first visit, it leads to customer dissatisfaction, lost business, and today, public complaints in the media and social networks. Every single service organization understands the crucial value of great customer service. Every single visit to a customer is critical. In this paper, we reveal the 3 steps to a great visit every time.
Tags : employees, customer, mobile, workforce, organization, service
     ClickExpress
By: Juniper Networks     Published Date: Jan 11, 2016
Lisez cet étude de cas pour découvrir comment Interactive Data's 7ticks gère les milliards de paquets de données de ses clients via un réseau à très faible latence. Découvrez comment l'évolutivité et la fiabilité du réseau permettent d'assurer la satisfaction de centaines de traders internationaux.
Tags : 
     Juniper Networks
By: Castlight Health     Published Date: Apr 13, 2016
Traditionally, people have called what you do “benefits management.”
Tags : castlight health, benefits, healthcare, employee, benefit satisfaction
     Castlight Health
By: Okta     Published Date: May 09, 2016
Part of a strong foundation for cloud-first, mobile-first IT includes supporting BYOD. BYOD can improve end user satisfaction and enable employees to work anywhere from any device. To really get these benefits though, the end-user experience must provide seamless access to the applications end-users want and need. Accomplishing this starts with extending app provisioning to mobile devices, and automatically deprovisioning mobile access as part of the identity lifecycle. For the best user experience, you’ll want automatic configuration of native mobile applications with mobile SSO, security settings and app settings like usernames, URLs and tenant IDs. Provisioning devices to users should be simply an extension of the foundational identity lifecycle management system. And, mobility management should enable IT teams to implement simple policies to enable and secure access from mobile. This eGuide provides an overview of how Okta can power BYOD programs with integrated identity and mobili
Tags : 
     Okta
By: Citrix ShareFile     Published Date: Mar 31, 2017
Your directors may not have approved it, your IT department may not be ready for it, but your employees are already using their smartphones and tablets for work tasks. Don’t fight the change, embrace it: a mobile workforce can pay huge dividends for productivity and employee satisfaction. Download this e-Book to learn: • How giving your employees the choice to work from home can save $11,000 per year • What tool you can give your employees to boost creative innovation by 250% • Why organizations embracing mobility claim 320 hours more work per employee
Tags : mobile business, business efficiency, customer service, business benefits, employee efficiency
     Citrix ShareFile
By: Carbonite     Published Date: Oct 12, 2017
Research Now, a leading global research firm, recently surveyed 200 IT decision makers to compare satisfaction levels among four different backup and recovery solutions. Carbonite backup and recovery powered by EVault technology received the top ratings in several categories, including reliability and ease of use. Overall, Carbonite ranked #1 in five of the eight factors IT pros said were most important to them.
Tags : evault technology, reliability, recovery, ease of use, research now
     Carbonite
By: Oracle APAC ZO OD Prime Volume CX ABM Leads June 2017     Published Date: Jul 11, 2017
Despite the rise in chat adoption, many organizations are still not providing the service their customers expect. That’s why it’s essential to follow proven best practices, including defining goals, identifying key metrics, and appropriately hiring and training staff. With these foundations in place, organizations can establish routing and queuing practices, before customizing the solution to meet their specific needs, and fine-tuning analytics to further improve performance. To learn more about how Oracle Chat Cloud Service can improve CSAT, customer loyalty, and revenue for your organization, visit oracle.com/goto/chatbestpractices
Tags : home page support, faq escalation, points of right-channeling, frustration points, page headers and footers, business driver, chat channel, customer satisfaction
     Oracle APAC ZO OD Prime Volume CX ABM Leads June 2017
By: Oracle APAC ZO OD Prime Volume CX ABM Leads June 2017     Published Date: Jul 11, 2017
Customers hate waiting for engineers to show up. The hours drift by. Clocks tick slower. They may have taken the day off work, but feel unable to start anything productive in case the doorbell rings. Fury builds. They call the contact centre – they’re told to keep waiting. It’s unacceptable. And in the 21st Century totally unnecessary. Solutions exist to provide customers with an accurate forecast of when field service agents will arrive and how long the job will take.
Tags : scheduling accuracy, jobs completed per day, customer satisfaction, skills, habits, driving style, qualifications
     Oracle APAC ZO OD Prime Volume CX ABM Leads June 2017
By: TIBCO Software     Published Date: Aug 15, 2018
Expanding analytic capabilities are critical to digitizing the business, optimizing costs, accelerating innovation, and surviving digital disruption Historically, manufacturers were almost solely focused on reducing costs by applying automation and analytics to engineering, R&D, manufacturing operations, and quality organizations. Even though the strategies used within these areas are still needed, they are not sufficient to ensure business survival and continuity in the age of Industry 4.0 and the IoT. Today, it is paramount that smart manufacturers broaden their scope because disruptive innovations in data acquisition, storage, and analytics technology have enabled an entirely new degree of automation and virtualization, promising a complete 360-degree high-fidelity virtual data-driven integrated views of all operations—from suppliers and supply chains, through equipment, processes, and manufacturing practices, to final product testing and customer satisfaction. Download this paper
Tags : 
     TIBCO Software
By: Mitutoyo     Published Date: Aug 24, 2018
Today’s factory intelligence is the collaborative orchestration of people and machines. By blending intelligence from multiple sources, factories are truly becoming smarter. But it’s not just about the machines. Rather, people are improving machines through a true partnership that turns human experience into smarter machines. This shift marks a re?orientation to a thought process that’s more natural to people. After decades of working with 2D blueprints, designs and dimensioned drawings, factory intelligence leverages 3D models that are easier for people to comprehend and use. Plus, many people find more satisfaction in intelligent factory work that challenges them to manage relationships among machines, rather than repeatedly working on a single piece in a line. In smarter factories, people direct machines to adjust for shifting customer requirements and market demands.
Tags : factory intelligence, 3d models, market demands, model-based enterprise, supply chain, precision metrology, cmm
     Mitutoyo
By: Intel     Published Date: Sep 14, 2018
Today’s tech savvy consumers are continually driving organizations to deliver a modernized shopping experience. To achieve this, retailers are pushing the edge on developing non-traditional ways in delivering sales messages. One of the best ways to engage shoppers with an in-store digital presence is through modern adaptive signages. Modern signages enable two-way interaction between customers and businesses, tapping onto cutting-edge technologies such as sensors and analytics to respond to customer behavior—helping retailers customize content on the fly. Find out how Giada Technology leveraged on Intel® processors to power up their cloud terminals to pre-process signage, sensor, and mobile data to efficiently exchange information with the cloud. Retailers are better positioned to present contextual promotions to the shoppers, delivering benefits of lesser wait-time and increased customer satisfaction.
Tags : 
     Intel
Start   Previous    1 2 3 4 5 6 7 8 9 10 11 12 13 14 15    Next    End
Search White Papers      

Add White Papers

Get your white papers featured in the insideHPC White Paper Library contact: Kevin@insideHPC.com