satisfaction

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By: HERE Technologies     Published Date: Jul 17, 2019
The world depends on you. 70% of freight in the US, Australia and Europe is moved by trucks and in China that number climbs to 80%. Trucking as we know it is transforming. What’s leading the charge in this era of digitization? Platooning. It’s vital that you’re up to date on the benefits and impacts of platooning for your company and the trucking industry. As digitization continues to shape industries around the world, those in trucking who don’t get on board, might get left behind. Optimize your fleet. Discover how platooning impacts: Fuel consumption Driver safety and satisfaction Asset optimization
Tags : here technologies, supply chain, mapping
     HERE Technologies
By: HERE Technologies     Published Date: Sep 26, 2019
Misplacing sizable, expensive tooling equipment inside large industrial complexes, factories and warehouses is a problem that doesn't get the attention it deserves. When essential inventory gets lost, whole production lines can grind to a halt. Indoor tracking is the optimal way to keep tabs on all mobile equipment around the factory floor. As one of the world's leading location platforms, HERE shares insights and solutions for implementing indoor tracking in a way that can streamline and optimize production processes. Read the eBook to discover how to: • locate inventory and assets quickly to lower downtime and improve job satisfaction • save money spent on replacing lost tools and wasted employee time • use insights into asset utilization for forecasting or maintenance schedules.
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     HERE Technologies
By: HERE Technologies     Published Date: Jul 19, 2018
Businesses worldwide are being pushed to enhance customer service while streamlining costs and processes. This means looking to solution providers to help reduce the operating costs of vehicle fleets. Discover how HERE Technologies is using location services to boost efficiency, safety, and customer satisfaction. This e-book is for everyone who is developing innovative fleet solutions?that overcome management challenges and help customers gain a competitive advantage
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     HERE Technologies
By: RelayHealth     Published Date: Apr 01, 2013
Statements can be a great opportunity to improve the patient experience and expedite collections, or they can lead to frustrated patients, lower self-pay revenue and increased bad debt. As pioneers of the healthcare industry’s patient-friendly initiative nearly 10 years ago, RelayHealth continues to research and innovate. Its most recent patient focus group provided input on how statement design impacts their satisfaction with the hospital, post-discharge experience and willingness to pay. Learn the critical components to creating patient statements that get results and help compel patients to pay: Download the 10 Keys to Creating Engaging Patient Statements today.
Tags : statements, patient statements, healthcare, collection, patient experience
     RelayHealth
By: RelayHealth     Published Date: Apr 01, 2013
Many hospitals are implementing patient engagement strategies to help improve care outcomes and engaging financially with patients can also yield significant benefits for patients and providers. Financial patient engagement includes educating and communicating with patients at every point in the revenue cycle – pre-service, point of service and post-service – to facilitate higher collections and help improve patient satisfaction. Because these points in the revenue cycle stretch across many departments such as patient access, financial services, call centers and third-party collection agencies, a single, integrated solution that connects all parties involved and provides comprehensive data is critical.
Tags : healthcare, patient engagement, financial, collection, revenue, revenue cycle management, patient satisfaction
     RelayHealth
By: RelayHealth     Published Date: Apr 01, 2013
Credible, Defensible Estimates - More Accurate Upfront Financial Calculations Bring Increased Revenue, Satisfaction With Entire Care Experience
Tags : healthcare, patient engagement, financial, collection, revenue, revenue cycle management, patient satisfaction
     RelayHealth
By: RelayHealth     Published Date: Jun 10, 2013
Consumers have increasingly become more educated about their healthcare choices and economically vigilant about the costs. In a HealthLeaders Media podcast, David Dyke, Vice President of Revenue Cycle Systems for RelayHealth, explains that when healthcare systems capitalize on patients' expectations, balance sheets and improve patient satisfaction scores.
Tags : revenue cycle, healthcare costs, patient satisfaction, financial counseling
     RelayHealth
By: Concur ENT     Published Date: May 11, 2018
Business travel accounts for the majority of your employee expenses. Travel and expenses are intrinsically linked, so why not manage them together? When you combine travel and expense, some questions are easier to answer: • Where can I find a full picture of travel and expense spend? • Are expense claims aligned to my travel policy? • Can I reclaim some VAT? To connect travel and expense management, businesses usually look for software that can manage both processes from beginning to end. This is commonly referred to as an integrated solution. The results could be cost savings, faster delivery or improved employee adoption and satisfaction
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     Concur ENT
By: Oracle     Published Date: Mar 28, 2017
Restaurant operators often speak of innovation in terms of putting new signature dishes and food creations on the menu. But where the biggest innovation is happening today, arguably, is less on the menu and more in the technology that is driving increased efficiency and effectiveness across all parts of the food and beverage services industry. Next-generation restaurant management and POS systems are having a profound impact on business operations, guest satisfaction, revenue growth and overall profitability.
Tags : restaurant, pos, technology, oracle, food, service
     Oracle
By: LogMeIn     Published Date: Jan 03, 2013
This report examines online shopper’s attitudes, opinions, and behaviors towards live chat as well as the satisfaction levels of chats resultant from both opt-in scenarios and pro-active invitations.
Tags : live chat, roi, effectiveness 2012, report, opt in scenario, live chat, collaboration, logmein, enterprise applications
     LogMeIn
By: Salesforce.com     Published Date: Oct 28, 2013
The ability to deliver exceptional customer experiences is proving to be a business differentiator – in fact, organizations that have a more mature customer experience strategy report between 10-20% greater impact on revenue generation outcomes than less mature businesses. This white paper reveals how your organization can better respond to changing consumer behaviors, needs, and expectations regarding customer experience and touch points.
Tags : custom service, contact center, supporting technology, customer service trends, best practices
     Salesforce.com
By: ServiceNow     Published Date: Nov 22, 2013
An effective service catalog enables IT to deliver business services that are more customer and service focused, which results in higher customer satisfaction, provides standardization and consistency and increases IT visibility across the organization.
Tags : servicenow, enterprise it, boost visibility, business value, service catalog, service management, infrastructure library, budget effectiveness, customer-focused services, business critical asset, customer requirements, service level management, it management
     ServiceNow
By: Dell     Published Date: Sep 26, 2017
Government organizations need a workforce approach that not only enables employees to make informed decisions and work more efficiently, but also promotes engagement and satisfaction. Download this whitepaper to learn more about how to enable employees to better focus on their core roles and expertise and how to access the right information on demand to be more productive. As well, determine best practices for selecting the right devices to enable the organization as a whole to accomplish its mission, meet citizens’ needs, and attract and retain the workforce it needs for the future.
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     Dell
By: SAP     Published Date: Jul 20, 2015
Read this white paper to learn why retail supply chains that once assumed that customers would travel to stores and acquire whatever inventory happened to be there are now obsolete.
Tags : omni-channel supply chain, supply chain management, fulfillment, retail, customer satisfaction, mobile
     SAP
By: Mitel     Published Date: Dec 19, 2016
As a professional with influence over the customer experience your business provides to your customers, you likely have a sense of which organizations are getting it right, whether they're your direct competitors or sources of inspiration in another line of business. While you can try to mimic, replicate or establish your own benchmarks to measure against based on these success stories, there's nothing more valuable than hearing how it's done directly from the pros. Check out our free e-booklet to learn from six companies that transformed their digital customer experience and saw measurable results in customer satisfaction, operational costs, employee productivity, and more.
Tags : customer experience, sms, email, web chat, social media, mobile, networking
     Mitel
By: Okta     Published Date: Jul 19, 2016
Part of a strong foundation for cloud-first, mobile-first IT includes supporting BYOD. BYOD can improve end user satisfaction and enable employees to work anywhere from any device. To really get these benefits though, the end-user experience must provide seamless access to the applications end-users want and need. Accomplishing this starts with extending app provisioning to mobile devices, and automatically deprovisioning mobile access as part of the identity lifecycle. For the best user experience, you’ll want automatic configuration of native mobile applications with mobile SSO, security settings and app settings like usernames, URLs and tenant IDs.
Tags : identity, idaas, iam, identity lifecycle management, mobile, provisioning, active directory, security, cloud applications.
     Okta
By: Rackspace     Published Date: Nov 11, 2019
The Customer Spiraledge is a health and ecommerce company in the online retail, activity tracking and farm management spaces. The Obstacles They Faced The online retailer needed to improve scalability, performance and agility to reduce the risk of unpredictable traffic causing outages or bad customer experiences. What Spiraledge Achieved with Rackspace and GCP After completing a 13TB migration, Spiraledge’s new Google Cloud Platform is more responsive to traffic spikes and has increased key business results from R&D platform innovations.
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     Rackspace
By: Oracle CPQ BB     Published Date: Feb 05, 2016
How much selling power are you really getting from your sales teams? Are you making the most out of your CRM investment? Companies have a universal need for revenue growth, profitability, and customer satisfaction. In hopes to satiate this need, most companies have made significant investments in sales force automation to capture sales data, increase visibility to sales pipeline, and gain business insight to make better business decisions. However, few companies can say they have fully realized the benefits they hoped to achieve from their CRM investment. Additionally, with today’s modern, informed buyer, CRM technologies need to empower sales users with better information that’s easy to find and helps them sell. Read more to learn how Oracle Configure, Price, and Quote (CPQ) Cloud extends sales automation to simplify and streamline modern quote-to-cash processes and more!
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     Oracle CPQ BB
By: Ping Identity     Published Date: Feb 12, 2016
Most organizations today are scrutinizing technology budgets more and more. It helps to see technology investments in terms of total economic impact (TEI). Forrester Research quantified the benefits of implementing Identity and Access Management (IAM), and one of the top reasons supporting IAM was to eliminate the need for repeated user sign-ons, which increases user satisfaction. In measuring the TEI of one large organization’s IAM investment, Forrester uncovered several areas where SSO had a direct impact on improving the customer experience and driving revenue.
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     Ping Identity
By: Ping Identity     Published Date: Feb 12, 2016
Many enterprises today are actively pursuing mobile device initiatives—largely driven by the desire to support BYOD, which holds high potential for productivity gains as well as improved employee satisfaction.
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     Ping Identity
By: Akamai Technologies     Published Date: Nov 14, 2018
You’ve created a great game, so why do players keep abandoning it? The answer is frictions— the obstacles and flaws that erode player satisfaction, disrupt immersion, and ultimately cause players to look elsewhere. This abandonment not only impacts your game and revenue but also your studio’s reputation for years to come. In “Understanding Frictions” Akamai’s Nelson Rodriguez, a gaming industry insider who’s helped launch successful titles like Halo 3, will explain how to minimize frictions so you can maximize player enjoyment, loyalty, and revenue. Read “Understanding Frictions” so you can analyze your game’s points of friction using our matrix and learn how to manage, reduce, or eliminate frictions at every development stage.
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     Akamai Technologies
By: Citrix ShareFile     Published Date: Jul 11, 2017
Ever feel like it takes too long to do something that should be simple? Or feel like your work processes just have way too many steps? Don’t worry – help is here. Discover how you can improve your efficiency at work when you: Develop standard operating procedures to ensure accuracy, timeliness and customer satisfaction. Make collaboration easy and empowering. Streamline customer communications with clear schedules and touch points.
Tags : business efficiency, collaboration, customer communication, customer satisfaction
     Citrix ShareFile
By: Citrix ShareFile     Published Date: Jul 11, 2017
It’s 2017. 29% of the global workforce is fully mobile, allowing productivity to skyrocket. Mobility is achievable for any business, but there are significant obstacles along the way. Does your workplace know enough about security and implementation to join in? This Whitepaper will help you overcome the biggest barriers to mobility in your business, such as: Security: How do you make a plan to secure your data against infinite possibilities? Efficiency: How much ROI can you expect, and what expenses should you budget? Implementation: How do you create a mobile solution your employees will love?
Tags : business mobility, efficiency, productivity, data security, employee satisfaction
     Citrix ShareFile
By: Citrix ShareFile     Published Date: Jul 11, 2017
It’s 2017. 29% of the global workforce is fully mobile, allowing productivity to skyrocket. Mobility is achievable for any business, but there are significant obstacles along the way. Does your workplace know enough about security and implementation to join in? This Whitepaper will help you overcome the biggest barriers to mobility in your business, such as: Security: How do you make a plan to secure your data against infinite possibilities? Efficiency: How much ROI can you expect, and what expenses should you budget? Implementation: How do you create a mobile solution your employees will love?
Tags : data security, business mobility, efficiency, employee satisfaction, productivity
     Citrix ShareFile
By: Citrix ShareFile     Published Date: Jul 24, 2017
In just a few years, we’ve learned to rely on our phones for everything from banking to email to watching cat videos. Most importantly, it’s a safe bet your employees are using mobile devices for work-related activities as well – whether your IT department is prepared for it or not. The proliferation of internet devices makes it simply too easy for employees to check emails en route to the office or give a project that final once over from their couch at home. Smart businesses are already taking advantage of this trend, and reaping the benefits of productivity and employee satisfaction. Is yours?
Tags : mobility, productivity, employee satisfaction
     Citrix ShareFile
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