service management

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By: IBM     Published Date: Jun 05, 2014
Are infrastructure limitations holding you back? - Users struggling with access to sufficient compute resources - Resources tapped out during peak demand times - Lack of budget, space or power to the environment IBM recently announced a new Platform Computing cloud service delivering hybrid cloud optimized for analytics and technical computing applications. The offering provides: - Ready to run IBM Platform LSF & Symphony clusters in the cloud - Seamless workload management, on premise and in the cloud - 24x7 cloud operation technical support - Dedicated, isolated physical machines for complete security Join us for this brief 20-minute webcast to learn how IBM offers a complete end-to-end hybrid cloud solution that may be key to improving your organization’s effectiveness and expediting time to market for your products.
Tags : ibm
     IBM
By: IBM     Published Date: Aug 27, 2014
Are infrastructure limitations holding you back? Users struggling with access to sufficient compute resources Resources tapped out during peak demand times Lack of budget, space or power to the environment IBM recently announced a new Platform Computing cloud service delivering hybrid cloud optimized for analytics and technical computing applications. The offering provides: Ready to run IBM Platform LSF & Symphony clusters in the cloud Seamless workload management, on premise and in the cloud 24x7 cloud operation technical support Dedicated, isolated physical machines for complete security Join us for this brief 20-minute webcast to learn how IBM offers a complete end-to-end hybrid cloud solution that may be key to improving your organization’s effectiveness and expediting time to market for your products.
Tags : ibm, hybrid cloud
     IBM
By: IBM     Published Date: Sep 02, 2014
Learn how GPFS accelerates data intensive work flows and lowers storage costs in Life Sciences, Energy Exploration, Government, Media & Entertainment and Financial Services by removing data related bottlenecks, simplifying data management at scale, empowering global collaboration, managing the full data life cycle cost effectively and ensuring end-to-end data availability, reliability, and integrity.
Tags : ibm, complete storage solution, gpfs
     IBM
By: IBM     Published Date: Sep 16, 2015
Docker is a lightweight Linux container technology built on top of LXC (LinuX Containers) and cgroup (control groups), which offers many attractive benefits for HPC environments. Find out more about how IBM Platform LSF® and Docker have been integrated outside the core of Platform LSF with a real world example involving the application BWA (bio-bwa.sourceforge.net). This step-by-step white paper provides details on how to get started with the IBM Platform LSF and Docker integration which is available via open beta on Service Management Connect.
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     IBM
By: IBM     Published Date: May 20, 2015
Are infrastructure limitations holding you back? Users struggling with access to sufficient compute resources Resources tapped out during peak demand times Lack of budget, space or power to the environment IBM recently announced a new Platform Computing cloud service delivering hybrid cloud optimized for analytics and technical computing applications. The offering provides: Ready to run IBM Platform LSF & Symphony clusters in the cloud Seamless workload management, on premise and in the cloud 24x7 cloud operation technical support Dedicated, isolated physical machines for complete security Join us for this brief 20-minute webcast to learn how IBM offers a complete end-to-end hybrid cloud solution that may be key to improving your organization’s effectiveness and expediting time to market for your products.
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     IBM
By: IBM     Published Date: Feb 13, 2015
To quickly and economically meet new and peak demands, Platform LSF (SaaS) and Platform Symphony (SaaS) workload management as well as Elastic Storage on Cloud data management software can be delivered as a service, complete with SoftLayer cloud infrastructure and 24x7 support for technical computing and service-oriented workloads. Watch this demonstration to learn how the IBM Platform Computing Cloud Service can be used to simplify and accelerate financial risk management using IBM Algorithmics.
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     IBM
By: IBM     Published Date: Feb 13, 2015
Value is migrating throughout the IT industry from hardware to software and services. High Performance Computing (HPC) is no exception. IT solution providers must position themselves to maximize their delivery of business value to their clients – particularly industrial customers who often use several applications that must be integrated in a business workflow. This requires systems and hardware vendors to invest in making their infrastructure “application ready”. With its Application Ready solutions, IBM is outflanking competitors in Technical Computing and fast-tracking the delivery of client business value by providing an expertly designed, tightly integrated and performance optimized architecture for several key industrial applications. These Application Ready solutions come with a complete high-performance cluster including servers, network, storage, operating system, management software, parallel file systems and other run time libraries, all with commercial-level solution s
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     IBM
By: Penguin Computing     Published Date: Oct 14, 2015
IT organizations are facing increasing pressure to deliver critical services to their users while their budgets are either reduced or maintained at current levels. New technologies have the potential to deliver industry-changing information to users who need data in real time, but only if the IT infrastructure is designed and implemented to do so. While computing power continues to decline in cost, the management of large data centers, together with the associated costs of running these data centers, increases. The server administration over the life of the computer asset will consume about 75 percent of the total cost.
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     Penguin Computing
By: Workday     Published Date: Mar 25, 2019
In this report, Aberdeen Group explores the performance and capabilities of leading professional services firms to help you understand how PSA can help you better manage resources and inspire employees.
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     Workday
By: Gameffective     Published Date: Feb 26, 2019
Comdata Group is one of the world's largest business process outsourcing (BPO) providers. It operates hundreds of call-centers around the globe, with tens of thousands of employees offering, a variety of services, including sales and customer service. In a competitive BPO market, Comdata was looking for ways to increase the productivity and efficiency of its agents. It looked for a unified solution that would successfully engage employees, drive higher accountability and better focus them on their performance. Using Gameffective's platform, Comdata deployed gamified, real-time performance management. This process provides employees with the ability and motivation to self-track their performance against goals and benchmarks, and offers just-in-time coaching based on their needs. The results were impressive: 12% increase in sales per hour, and significant reductions in both new-hire learning curves and in ongoing training time. Read the case study to learn how Comdata: Increased emp
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     Gameffective
By: ASG Software Solutions     Published Date: Aug 20, 2008
A forward-looking CMDB does more than keep an organization's IT operations running. It draws clear connections between IT components and business services, which is the core of Business Service Management (BSM). But even more critical than the CMDB's ability to support business as it is now, is the question of how well it will drive business innovation in the future.
Tags : asg, cmdb, bsm, metadata, metacmdb, lob, ecommerce
     ASG Software Solutions
By: ASG Software Solutions     Published Date: Jun 05, 2009
ASG's Business Service PortfolioT (BSPT) Virtualization Management provides comprehensive oversight, inspections, discoveries, warnings, diagnostics, and reporting for the critical technology and administrative disciplines involved in virtual workload management. This is all done in parallel with physical systems management.
Tags : asg, sla, cmdb, bsm, metadata, metacmdb, lob, ecommerce, bpm, workflow, itil, cmdmdb, service optimization
     ASG Software Solutions
By: ASG Software Solutions     Published Date: Apr 30, 2008
In order to provide high quality, cost effective business services in complex, distributed environments, improved IT management strategies are required. Business Service Management (BSM) is a strategic approach to managing IT services in support of improved business performance.
Tags : asg, sla, cmdb, bsm, metadata, itsm, metacmdb, lob, ecommerce, bpm, workflow, itil, cmdmdb, service optimization
     ASG Software Solutions
By: ASG Software Solutions     Published Date: Nov 03, 2008
The Information Technology Infrastructure Library (ITIL) provides guidance for the management of IT, and has quickly become the worldwide standard for IT Service Management (ITSM).
Tags : asg, sla, cmdb, bsm, metadata, itsm, metacmdb, lob, ecommerce, bpm, workflow, itil, cmdmdb, service optimization
     ASG Software Solutions
By: ASG Software Solutions     Published Date: Aug 08, 2008
Business runs on content and that content must be managed holistically, across the entire business. However, managing content is, in itself, not enough to drive business. Enterprises must incorporate ECM with other IT management systems to provide complete Business Service Management (BSM).
Tags : asg, cmdb, bsm, metadata, metacmdb, lob, ecommerce, bpm, workflow, itil, cmdmdb, service optimization
     ASG Software Solutions
By: ASG Software Solutions     Published Date: Jul 27, 2009
To meet the challenges of intense competition and increasing customer demands, companies must tightly align their IT service management with business issues and priorities. This paper outlines the maturity steps involved in the progression towards proactive Business Service Management (BSM) and explains how ASG's metaCMDB helps secure its seamless adoption.
Tags : asg, cmdb, bsm, itil, bsm, metacmdb, configuration management, metadata, metacmdb, lob, sdm, service dependency mapping, ecommerce, bpm, workflow, itsm, critical application, cms, itsm
     ASG Software Solutions
By: ASG Software Solutions     Published Date: Jun 09, 2009
Improved business productivity often requires more efficient IT and more efficient IT cannot be achieved without a better understanding of the way business services are run and delivered. Configuration Management Databases (CMDBs) have emerged as a central component for Information Technology Infrastructure Library (ITIL) and business service management (BSM).
Tags : asg, cmdb, bsm, itil, bsm, metacmdb, configuration management, metadata, metacmdb, lob, sdm, service dependency mapping, ecommerce, bpm, workflow, itsm, critical application, cms, itsm
     ASG Software Solutions
By: ASG Software Solutions     Published Date: Apr 02, 2008
Business Service Management (BSM) is of growing importance in the IT world. By managing IT systems according to the business services they support - like order entry, online sales, shipping, or customer service - IT is able to deliver on real business goals like providing competitive advantage, improving customer satisfaction, driving revenue growth, and increasing shareholder value.
Tags : asg, cmdb, bsm, itil, bsm, bsp, metacmdb, configuration management, metadata, metacmdb, lob, sdm, service dependency mapping, bsm, ecommerce, bpm, workflow, itsm, critical application, cms
     ASG Software Solutions
By: ASG Software Solutions     Published Date: Feb 18, 2010
Configuration Management is at the heart of the IT Infrastructure Library (ITIL®) and forms the foundation for Business Service Management (BSM). In fact, it is safe to say that neither the ITIL IT Service Management (ITSM) processes nor the BSM functions that leverage ITSM can be efficiently carried out without accurate configuration and dependency information.
Tags : asg, cmdb, bsm, itil, bsm, metacmdb, asg ddm, cab, configuration management, metadata, metacmdb, lob, sdm, service dependency mapping, ecommerce, bpm, workflow, itsm, critical application, cms
     ASG Software Solutions
By: ASG Software Solutions     Published Date: Feb 23, 2010
There are success stories of businesses that have implemented Business Service Management (BSM) with well-documented, bottom-line results. What do these organizations know that their discouraged counterparts don't?
Tags : asg, cmdb, bsm, itil, bsm, metacmdb, archiving, sap, ilm, mobius, workload automation, wla, visibility, configuration management, metadata, metacmdb, lob, sdm, service dependency mapping, ecommerce
     ASG Software Solutions
By: ASG Software Solutions     Published Date: Mar 10, 2010
Configuration Management is at the heart of the IT Infrastructure Library (ITIL) and forms the foundation for Business Service Management (BSM). In fact, it is safe to say that neither the ITIL IT Service Management (ITSM) processes nor the BSM functions that leverage ITSM can be efficiently carried out without accurate configuration and dependency information.
Tags : asg, cmdb, bsm, itil, ema, configuration management, itsm, bsm, itil, asg, ddm, cms, bsm, bsp, metacmdb, configuration management, metadata, metacmdb, lob, sdm
     ASG Software Solutions
By: ASG Software Solutions     Published Date: May 05, 2010
Read this topical and informative white paper from EMA Research and see how you can attain peace of mind that your end user's application performance will exceed expectations.
Tags : asg, end user, service assurance, ema, it infrastructure, service management
     ASG Software Solutions
By: Cherwell Software     Published Date: Apr 12, 2019
Info-Tech’s Category Reports provide a comprehensive evaluation of popular products in the IT Service Management market. This buyer’s guide is designed to help prospective purchasers make better decisions by leveraging the experiences of real users. The data in this report is collected from real end users, meticulously verified for veracity, exhaustively analyzed, and visualized in easy to understand charts and graphs. Each product is compared and contrasted with all other vendors in their category to create a holistic, unbiased view of the product landscape. Use this report to determine which product is right for your organization. For highly detailed reports on individual products, see Info-Tech’s Product Scorecard.
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     Cherwell Software
By: Entrust Datacard     Published Date: Aug 10, 2016
Consolidate SSL providers and processes, without interruption, using Entrust SSL management and monitoring services This whitepaper provides a blueprint for migrating to Entrust SSL certificates and related services. It’s based on experiences that help many customers, in a wide variety of environments, bring their SSL certificate management under centralized administration.
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     Entrust Datacard
By: Cherwell Software     Published Date: Feb 24, 2017
Are you ready to transform your service desk and unleash the power of effective and affordable IT service management? Schedule your demo of Cherwell Service Management® today.
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     Cherwell Software
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