service automation

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By: Dell Software     Published Date: Oct 01, 2012
Paper: Manage Windows Service Accounts
Tags : windows service accounts, desktop management, automation
     Dell Software
By: Opalis     Published Date: Nov 06, 2006
This paper explains how ITIL can improve service delivery through data center integration and automation of best practices. It also highlights common implementation hazards, real-world examples and the tools required to implement ITIL.
Tags : itil, datacenter, datacenters, data centers, service management, data integration, itil implementation, opalis, it management
     Opalis
By: BusinessObjects     Published Date: Mar 05, 2007
On-Demand CRM provides faster implementation, lower costs, and more rapid ROI when compared to On-Premise.  Make sure you're making the right decisions for your CRM.
Tags : customer reelationship management, customer service, sales & marketing software, sales automation, return on investment, sales tools, crm, businessobjects, business objects
     BusinessObjects
By: LANDesk     Published Date: Feb 12, 2007
As IT departments work to transition from "firefighting mode" to becoming more proactive and responsive, a key step along the path is to implement labor-saving automation tools that allow more tasks to be done more rapidly, using fewer resources and with greater predictability and reliability.
Tags : it management, productivity, project management, service management, groupware workflow, business process automation, bpa, it automation, automating it, security management, landesk
     LANDesk
By: LANDesk     Published Date: Feb 12, 2007
This white paper describes how ITIL implementation can be rendered simpler, faster, more effective and more affordable by combining new service-oriented Business Process Management (BPM) tools with the established functionality of task-oriented IT management software.
Tags : it management, itil, service management, business process management, bpm, it automation, automating it, landesk, enterprise applications
     LANDesk
By: AT&T     Published Date: Jun 30, 2008
In 2000, ICEE began to scrutinize the inefficiencies they found in the ICEE machine repair process. With so many field technicians servicing so many machines, streamlining the process would be no small feat. The company's existing paper-based system required that field technicians fill out paper work orders at the end of each job. One copy was given to the customer, one was filed at the regional office, and another was sent to headquarters in Ontario. This left a long, inefficient and error-prone paper trail.
Tags : wireless, field technicians, repair, mobile service, service, on-site repair, on-site service, wireless data systems, field service, field service automation, at&t, att
     AT&T
By: CA ITAM     Published Date: Sep 09, 2008
Robin Bloor addresses the business value to be derived by evaluating key client management processes such as asset management, service management, change management, security and integration/automation against four maturity levels. Read this white paper to learn how to align your people, processes and technology to elevate the maturity of your client management.
Tags : 
     CA ITAM
By: N-able     Published Date: Nov 23, 2010
IT Service Delivery: From Basic Automation through to Managed Services
Tags : it automation, network monitoring, remote desktop, network management, msp, managed services software
     N-able
By: Raghu     Published Date: Nov 25, 2010
Cloud Design Services, Cloud Management Services and Cloud Infrastructure, Application Support Services and Cloud Tools & Platforms
Tags : cloud computing, cloud solution, css corp, cloud services, automation and testing, support services, cloud platform
     Raghu
By: HP and Intel® Xeon® processors     Published Date: Aug 01, 2012
In today's hyper-connected world, with its multiple mobile devices, ubiquitous Internet access and pervasive social media platforms, people expect immediate access to information and services.
Tags : autonomic management, storage, service, virtualization, automation, standardization, consolidation, internal services, external services, it service, multi-tenancy, federation, efficiency, flexibilty, agility, utiity storage, data management
     HP and Intel® Xeon® processors
By: Jonas Construction Software     Published Date: Jan 09, 2012
Read about how an East Coast HVAC contractor chose Jonas Construction Software to unify their commercial and residential operations and automate service management.
Tags : jonas software, hvac, operations, service management, residentital, commercial, automation
     Jonas Construction Software
By: Jonas Construction Software     Published Date: Jan 09, 2012
Read on to find out how Stacey Electric chose Jonas Construction Software to implement new construction accounting software.
Tags : customer care, programming, accounting, software, jonas software, hvac, operations, service management, residentital, commercial, automation
     Jonas Construction Software
By: Jonas Construction Software     Published Date: Jan 09, 2012
Hal Andrews chose Jonas Software to improve Contech Construction's efficiencies. Read on to find out what Jonas Construction Software can do for you too!
Tags : operations, efficiencies, affordable, contech, jonas software, hvac, operations, service management, residentital, commercial, automation
     Jonas Construction Software
By: Esker     Published Date: Apr 12, 2012
This paper illustrates that solutions exist today, both as traditional software and Software as a Service, with a proven track record of success in helping companies make the transition to 100% electronic AR invoicing.
Tags : order to cash, procure to pay, fax software, fax service, fax server, document automation, accounts payable, accounts receivable, ocr software, workflow, enterprise applications
     Esker
By: Esker     Published Date: Apr 12, 2012
This buyer's guide provides you with the key topics and the most important questions to ask an AP solution provider so that you can select the most appropriate AP solution to meet both your business and process needs.
Tags : order to cash, procure to pay, fax software, fax service, fax server, document automation, accounts payable, accounts receivable, ocr software, workflow, enterprise applications
     Esker
By: Esker     Published Date: Apr 12, 2012
Get answers to the 20 most important questions to ask an AR automation solution provider by exploring Esker's AR Buyer's Guide.
Tags : order to cash, procure to pay, fax software, fax service, fax server, document automation, accounts payable, accounts receivable, ocr software, workflow, enterprise applications
     Esker
By: Esker     Published Date: Apr 12, 2012
Think about the process in your company for a minute. How much time and money is wasted waiting for an invoice to arrive, then walking the document around to be coded, approved, and finally paid? Discover how a touchless invoice processing can help.
Tags : order to cash, procure to pay, fax software, fax service, fax server, document automation, accounts payable, accounts receivable, ocr software, workflow, enterprise applications
     Esker
By: ServiceNow     Published Date: Apr 19, 2013
Providing a good online shopping experience starts with understanding customer needs and expectations in order to deliver suitable goods and services. Employees expect a similar experience with a Service Catalog. An effective business service catalog captures employee needs and communicates negotiated service offerings and service level agreements. However, hitting service level targets requires more than just listing services. It’s essential to provide an automated self-service portal and open communication.
Tags : employee needs, service offerings, service level agreements, automation, self-service, communication
     ServiceNow
By: ServiceNow     Published Date: Apr 19, 2013
As an IT infrastructure and operations (I&O) leader you understand the business and IT impact of service management and automation (SMA). SMA done right will improve staff productivity, increase the quality of services, reduce operational costs, and improve the overall IT organization’s reputation with the business. That is why building the business case to secure funding and executive support for SMA is critical.
Tags : roi, it infrastrucutre, service management, automation, productivity, quality of service, customer service
     ServiceNow
By: ServiceNow     Published Date: Apr 19, 2013
Learn how savvy enterprises, like Tickets.com, Verisign and Omnicare, use ServiceNow as a platform to enable business users to rapidly create applications with IT’s full guidance and support. During this webinar, you will discover how ServiceNow is enabling organizations to increase their competitive agility, user satisfaction and productivity, all while enhancing IT's value to the business.
Tags : automation, platform, applications, competitive agility, productivity, user experience
     ServiceNow
By: HP and Intel ®     Published Date: May 03, 2013
In this white paper, Stratecast explores the relationship between hardware and software components in delivering a high-performing cloud environment. We present a list of questions to guide the reader in evaluating the offers of different cloud providers. Finally, we consider HP integrated solutions (hardware tuned to service automation platforms) as an effective choice for building a high-performance cloud environment.
Tags : software, hardware, integration, competitive advantage, cloud, infrastructure, it management
     HP and Intel ®
By: BMC Software     Published Date: Apr 24, 2015
This white paper explores the four key elements for modernizing service management through engaging user experiences.
Tags : service management, user experience, it efficiency, industrialized it, user productivity, automation, it management, enterprise applications
     BMC Software
By: VMware, Inc     Published Date: Dec 05, 2013
IT as a service (ITaaS) provides a unique opportunity for IT and line-of-business leaders to realign to transform business. Over the past decade, IT organizations have worked hard to reduce delivery time and costs through automation and commoditization. At the same time, line-of-business owners have demanded more and unique offerings to drive agility and competitive advantage. More recently, the result has been business owners working outside of IT to meet their needs. Now, enabled by cloud computing, ITaaS is catalyzing profound change in IT organizations and the processes companies follow to achieve business goals. Please download the white paper to learn more.
Tags : itaas, delivery time, it automation, it commoditization, vmware, networking, it management, enterprise applications, data management
     VMware, Inc
By: IBM     Published Date: Feb 05, 2014
Companies increasingly rely on IT discovery to provide a complete picture of the infrastructure for IT optimization and migration initiatives. But current methods are costly, and they can take too long to deliver results. ALDM (analytics for logical dependency mapping), a new service from IBM Research, is changing all of that. In this interview, Larry Thompson, IBM offering development executive, explains how ALDM reengineers IT discovery with analytics, automation and cloud computing technologies and delivers a more complete and accurate view of your IT environment. Listen to the full 8-minute podcast interview or read the two-page encapsulated version to learn how ALDM is lowering the cost of IT discovery while speeding results.
Tags : 
     IBM
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