service management

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By: ServiceNow     Published Date: Oct 06, 2015
IT service support management tools are vital for infrastructure and operations organizations to manage support and delivery of IT services. This Magic Quadrant research profiles key vendors of enterprise ITSSM tools to help I&O leaders make better selections.
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     ServiceNow
By: Pega     Published Date: Apr 04, 2016
Customers are evolving. They are evolving in the way they get information about products, what goes into making their purchase decision and ultimately how they buy. Businesses need to evolve and adapt how they manage their customer relationships. Customer Relationship Management (CRM) software was supposed to improve front-end customer engagement across marketing, sales and service. Unfortunately, most systems have the opposite result. Companies spend too much time integrating and maintaining disconnected systems and too little time nurturing relationships. Organizations need to transform their organizations from the inside out—embracing new processes and technologies that gathers, stores and gives them access to customer data so they gain more insight into their customers and therefore create more effective marketing and service programs. Download this Ebook and gain a better understanding of how a more robust CRM system can improve customer management.
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     Pega
By: ServiceNow     Published Date: Nov 05, 2012
When IT organizations utilize social media, it can efficiently help more people inside and outside the data center quickly access more services and knowledge. Combined people's knowledge and good will and the essence of information technology service management (ITSM) can be more fully realized.
Tags : servicenow, social media, social it, it environment, it management
     ServiceNow
By: ServiceNow     Published Date: Nov 05, 2012
You can make your life simpler when you automate your entire IT Asset Management (ITAM) lifecycle and Software Asset Management (SAM) in one system of record. You'll also reduce costs, eliminate wasted resources, improve compliance, mitigate security risks, and drive standardization.
Tags : itam, servicenow, it asset management, software asset management, sam, security, drive standardization, it management
     ServiceNow
By: ServiceNow     Published Date: Nov 05, 2012
Many CIOs are being pressured to demonstrate IT value. A service catalog can help you promote your services in a way the business can easily understand. It will become your service management foundation that can boost IT visibility and constantly demonstrate IT value to the business.
Tags : servicenow, it management, it visibility, it value, service catalog, data management
     ServiceNow
By: ServiceNow     Published Date: Nov 05, 2012
Top IT leaders and CIOs from around the globe gathered to discuss technology advances and increased business demands. This white paper discusses the method of selecting new technologies for today's needs, CIOs strategic role and more.
Tags : servicenow, cio, strategic management, technology, data management, data center
     ServiceNow
By: ServiceNow     Published Date: Jul 12, 2013
"Unauthorized software, painful software license compliance audits, long fulfillment times, limited visibility, unaccountability... if these issues sound familiar, you are not alone. These are real challenges faced by many IT organizations - with serious consequences if not properly addressed. During our Software Asset Management webinar you will learn how having asset, configuration and other service management processes together in one system of record provides the control and visibility you need to overcome these challenges."
Tags : software, asset management, software asset management, webinar, software development, it management, data management
     ServiceNow
By: ServiceNow     Published Date: Oct 18, 2013
Three IT transformations can help IT get its own house in order to become the proactive partner of the business. By applying these concepts, IT departments at major enterprises are changing the way they engage with their business peers.
Tags : technology, service automation, it workload, it infrastructure, service consolidation, it globalization, managing service relationships, consumerized service experience
     ServiceNow
By: ServiceNow     Published Date: Oct 18, 2013
"We will show you the power of the ServiceNow single system of record through some easy-to-follow demonstrations. This webinar includes demonstrations of: • Incident, Problem and Change Management • Service Catalog & Self Service • Performance Analytics "
Tags : servicenow, enterprise it, service automation, applications, webinar, it management
     ServiceNow
By: ServiceNow     Published Date: Oct 18, 2013
To reach the customers of IT services, you have to abandon long-entrenched models of IT thinking & replace them with a customer-focused model that focuses on value, experience & context. Join the webinar to understand the issues internal customers face with IT, & see how IT can evolve from being the department of no to the department of now.
Tags : servicenow, enterprise it, service automation, applications, webinar, customer relationships, perception of it, change management
     ServiceNow
By: ServiceNow     Published Date: Oct 18, 2013
Certifying the accuracy of a CMDB with inconsistent, manual methods is unreliable. ServiceNow's built-in data certification gives you the ability to automate the process. Learn how data certification works with the ServiceNow CMDB to deliver a trustworthy single system of record you can rely on.
Tags : configuration management, data certification, product management, servicenow, enterprise it cloud, it cloud company, infrastructure applications, management applications
     ServiceNow
By: Canon Business Process Services     Published Date: Aug 27, 2013
Be confident that you are measurably improving operational efficiency and reducing costs for your business by initiating a best-practices document performance management system with proven methodologies and tools
Tags : records management, records management compliance, records retention, records retention schedule, electronic documents, electronic records management, document imaging, document and print management
     Canon Business Process Services
By: Canon Business Process Services     Published Date: Aug 27, 2013
Discover how your business can institute an effective management strategy to reduce costs, increase productivity and manage document related risks by outsourcing your document process management function.
Tags : records management, records management compliance, records retention, records retention schedule, electronic documents, electronic records management, document imaging, document and print management
     Canon Business Process Services
By: Canon Business Process Services     Published Date: Aug 27, 2013
Managed print services have been proven to drive cost savings as much as 10-30 percent over traditional approaches as well as increase efficiency, security and sustainability across your business.
Tags : print management, business process outsourcing, business performance management, managed print services, business imaging, document and print management, business management, enterprise applications
     Canon Business Process Services
By: Canon Business Process Services     Published Date: Aug 27, 2013
Gain control of your organization’s records, proactively maintain regulatory compliance and, most importantly, protect your firm from legal risk and exposure by reading an important whitepaper on best practices for administering a successful program.
Tags : records management, records management compliance, records retention, records retention schedule, electronic records, electronic records management, document imaging, document imaging services
     Canon Business Process Services
By: Canon Business Process Services     Published Date: Aug 28, 2013
Organizations are looking to gain a competitive advantage in today’s challenging economy and are leveraging document management activities to help meet their financial goals.
Tags : records management, records management compliance, records retention, records retention schedule, electronic documents, electronic records management, document imaging, document and print management
     Canon Business Process Services
By: Canon Business Process Services     Published Date: Aug 28, 2013
Organizations across a variety of industries are leveraging some of the essential components of records management, such as document imaging, to succeed in today’s competitive business landscape.
Tags : records management, records management compliance, records retention, records retention schedule, electronic documents, electronic records management, document imaging, document and print management
     Canon Business Process Services
By: Canon Business Process Services     Published Date: Aug 28, 2013
Effective records management programs mitigate records compliance risk, leverage proven technology, gain more control over its information assets, improve operational efficiency and offer the ability to continuously improve.
Tags : records management, records management compliance, records retention, records retention schedule, electronic documents, electronic records management, document imaging, document and print management
     Canon Business Process Services
By: Dell     Published Date: Nov 09, 2017
Dell’s approach to PC Lifecycle management is designed to help customers make the change from IT maintenance to innovation all while controlling their PC infrastructure costs. With this eGuide IT professionals will learn how to deploy, secure, and support PCs with unparalleled efficiency leveraging Dell’s industry-leading hardware, services, and security solutions. Access the eGuide from Dell and Intel® and you will learn: • Why IT needs to take a different approach PC lifecycle management • The four critical stages of the PC lifecycle (Plan, Deploy, Manage, and Retire) • How to partner with Dell to strategically migrate to Windows 10 • What solutions can help in each phase to reduce costs and increase IT productivity • The latest security solutions to protect data and employees Intel Inside®. Powerful Productivity Outside. Intel logo are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.
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     Dell
By: Sage EMEA     Published Date: Jan 29, 2019
SagecommissionedForresterConsultingtoconducta TotalEconomicImpact™(TEI)studytoexaminethe potentialreturnoninvestment(ROI)organizationsmay realizebydeployingits Enterprise Management solutionas part of Sage Business Cloud.Thepurpose ofthisstudyistoprovidereaders withaframework to evaluatethepotentialfinancialimpactof Enterprise Managementwithintheir organizations. Tobetter understandthebenefits,costs,andrisks associatedwithaninvestmentinEnterprise Management,Forrester conducted in-depth interviews withtwoEnterprise Managementcustomers. For a brief description of each customer, see the Analysis section. According toSage,Enterprise Managementis an integratedand globalenterprise business management solution for purchasing, manufacturing, inventory, sales, customer service,and financial management. Formoredetails ontheEnterprise Management solution,seeAppendix A. For this TEI study, Forrester has created a compositeOrganizationto illustrate the quantifiable benefits and costs of investing i
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     Sage EMEA
By: Entrust Datacard     Published Date: Apr 26, 2017
Research in the SSL/TLS security market points to a growing need for securing web applications with high assurance certificates issued by a reputable Certification Authority (CA). The integrity of the CA and the extended services offered through a certificate management platform (CtaaS) can produce a truly secure IT environment for website transactions according to industry analysts, Frost & Sullivan, in their in-depth analysis, SSL/TLS Certificates Market, Finding the Business Model in an All Encrypt World. Organizations want to avoid the negative publicity associated with security breaches and customers want to be assured of data protection when making online transactions. In this condensed report, catch the highlights of current industry trends and the ever important need to secure your server with a reputable CA.
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     Entrust Datacard
By: Oracle     Published Date: Aug 09, 2013
The beauty of the cloud is that you can get up and running fast. The following e-book will provide you a greater insight into Oracle HCM Cloud Services that are a new generation of cloud-based human capital management applications from the global leader in HR management software. Oracle HCM Cloud Services offer many powerful features and capabilities to accelerate your time to value.
Tags : hcm, cloud, cloud services
     Oracle
By: Oracle     Published Date: Dec 31, 9999
Employee Services Systems and Technology Manager Trent Filth out talks about the benefits of choosing on-premises Oracle Fusion Human Capital Management.
Tags : pcl constructors inc, mobile, oracle, fusion, human capital management, hcm
     Oracle
By: Oracle     Published Date: Aug 15, 2013
The beauty of the cloud is that you can get up and running fast. The following e-book will provide you a greater insight into Oracle HCM Cloud Services that are a new generation of cloud-based juman capital management applications from the global leader in HR management software. Oracle HCM Cloud Services offer many powerful features and capabilities to accelerate your time to value.
Tags : hcm, cloud, cloud services, enterprise applications
     Oracle
By: Oracle     Published Date: Aug 15, 2013
Employee Services Systems and Technology Manager Trent Filthout talks about the benefits of choosing on-premises Oracle Fusion Human Capital Management.
Tags : pcl constructors inc, mobile, oracle, fusion, human capital management, hcm, enterprise applications
     Oracle
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