service management

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By: Riverbed     Published Date: Jul 17, 2013
Enterprises are rapidly adopting virtualization for dynamic service delivery and service management agility. IT challenges already exist in virtual environments and will only be exacerbated with the higher adoption of virtualization. The ability to proactively monitor traffic within these environments is critical for enabling predictable and reliable delivery of applications and for troubleshooting diverse IT infrastructures. Read this white paper to learn more.
Tags : traffic, virtualization, it infrastructures
     Riverbed
By: Okta     Published Date: Mar 10, 2016
To manage and control how the airport's employees make use of these cloud-computing services, Gatwick has turned to the cloud-based identity management service from Okta, which lets the security manager centrally manage, provision and de-provision single sign-on access to cloud services for Gatwick's staff.
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     Okta
By: SolidFire_NetApp     Published Date: May 10, 2016
Ultimate Software is a leading cloud provider of comprehensive human capital management (HCM) solutions delivered via Software as a Service (SaaS). More than 2,800 customers with employees in 150 countries count on Ultimate’s award-winning UltiPro® suite to unite all aspects of HR, payroll, and talent management throughout the employee life cycle, all supported by powerful reporting and analytics.
Tags : software, network management, network solutions, best practices, business intelligence, productivity, business optimization
     SolidFire_NetApp
By: SolidFire_NetApp     Published Date: May 10, 2016
So you’ve chosen OpenStack for your cloud infrastructure. Now another big decision needs to be made: Block storage or object storage? OpenStack has sub-projects that deliver both block (Cinder) and object (Swift) storage. A variety of performance-focused primary storage and optimized secondary storage solutions are on the market, and they provide flexible, highly scalable storage services for OpenStack.
Tags : cloud management, cloud services, cloud management, cloud application, cloud computing, infrastructure, technology, storage
     SolidFire_NetApp
By: Puppet     Published Date: Mar 09, 2017
If you work in IT, you can’t escape the buzz about containers. Containers are a lightweight way of building and deploying applications as a set of composable microservices that abstract away the underlying infrastructure. As containers and microservices become more mainstream, you need to understand the path to adoption, and which tools come into play. Download this guide to get an introduction to containers, explore their value, and see how configuration management applies to containers. We also discuss how to: • Adopt and scale containers faster. • Move existing services to containers. • Eliminate the friction between development, QA, and production environments.
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     Puppet
By: Oracle     Published Date: May 30, 2017
In this document you’ll discover 1) 6 ways you’re letting your customers down 2) The 4 things you absolutely have to measure 3) The secret to optimisation 4) The proof: How OSN turned around its field service performance
Tags : customer service, field service performance, optimisation, digital transformation, customer experience management
     Oracle
By: CA Technologies     Published Date: Sep 25, 2017
These challenges stem from an increased focus on agility and scale for building modern applications—and traditional application development methodology cannot support this environment. CA Technologies has expanded full lifecycle API management to include microservices—an integration enabling the best of breeds to work together to provide the platform for modern architectures and a secure environment for agility and scale. CA enables enterprises to use best practices and industry–leading technology to accelerate and make the process of architecture modernization more practical.
Tags : api, microservices, digital transformation, performance management, enterprise, developers, ca technologies
     CA Technologies
By: Juniper Networks     Published Date: Oct 19, 2015
This leading global financial services firm provides a wide range of investment banking, securities, investment management, and wealth management services. It has offices in countries around the world and serves corporations, governments, and institutions as well as individual investors.
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     Juniper Networks
By: Juniper Networks     Published Date: Oct 20, 2015
The SRX Series features a carrier-grade next-generation firewall with layered security services such as application security, unified threat management (UTM), integrated IPS, and advanced integrated threat intelligence to guard against cyber threats and malware.
Tags : juniper, network, srx, gateway, reliability analysis, firewall, threat management, networking, enterprise applications, storage
     Juniper Networks
By: Microsoft     Published Date: Mar 23, 2018
Die Zukunft für den Serviceaußendienst Kevin Ashton, Technologieexperte aus Großbritannien, begründete am Massachusetts Institute of Technology (MIT) das Auto-ID Lab, in dem Pionierarbeit auf dem Gebiet der RadioFrequency Identification (RFID) und anderen Sensoren geleistet wurde. Im Zuge seiner Tätigkeit prägte Ashton im Jahr 1999 erstmals den Begriff des „Internet of Things”, kurz IoT, um die Vernetzung alltäglicher Gegenstände und Geräte sowie deren Übermittlung von Daten und Informationen zu beschreiben. Kevin Ashton gilt deshalb heute als „Vater” des IoT-Konzepts. Ende des Jahres 2015 war Kevin Ashton als Referent auf einem europäischen Kongress zum Thema Kundenservice geladen. Seine These: Das Servicemanagement im Außendienst sei die erste Branche, die mit dem Internet of Things eine grundlegende Transformation durchlaufe.
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     Microsoft
By: Microsoft     Published Date: Oct 12, 2017
Beim Servicemanagement im Außendienst haben Kosteneinsparungen eine ebenso hohe Priorität wie die Verbesserung der Geschäftsbeziehungen mit Kunden. Dies kann für Unternehmen in nahezu jeder Branche zu einer Herausforderung werden, denn nur allzu häufig beeinträchtigen Sparmaßnahmen unmittelbar die Fähigkeit von Servicemitarbeitern, individuell auf Kunden eingehen zu können. Doch das Internet of Things bietet einen Ausweg aus diesem Dilemma.
Tags : erforderlich, fordert, hilfe, techniker, besucht, standort
     Microsoft
By: Dell PC Lifecycle     Published Date: Feb 13, 2018
Traditional PC lifecycle management is an inefficient and expensive process that will cost your business both time and money. Dell EMC’s PC as a Service (PCaaS) will transform your company’s approach to IT infrastructure. The cost of PC lifecycle management can be reduced by up to 25% by using PCaaS. Learn more about Dell solutions powered by Intel®. Intel Inside®. Powerful Productivity Outside.
Tags : productivity, migration, security, support, hardware, software, devices, dell
     Dell PC Lifecycle
By: Dell PC Lifecycle     Published Date: Feb 20, 2018
Traditional PC lifecycle management is an inefficient and expensive process that will cost your business both time and money. Dell EMC’s PC as a Service (PCaaS) will transform your company’s approach to IT infrastructure. The cost of PC lifecycle management can be reduced by up to 25% by using PCaaS. Learn more about Dell solutions powered by Intel®.
Tags : oszczedzaj, czas, pieniadze, dell
     Dell PC Lifecycle
By: Dell PC Lifecycle     Published Date: Apr 11, 2018
Traditional PC lifecycle management is an inefficient and expensive process that will cost your business both time and money. Dell EMC’s PC as a Service (PCaaS) will transform your company’s approach to IT infrastructure. The cost of PC lifecycle management can be reduced by up to 25% by using PCaaS. Learn more about Dell solutions powered by Intel®.
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     Dell PC Lifecycle
By: Dell PC Lifecycle     Published Date: May 21, 2018
Performing PC’s are critical to businesses’ productivity and competitiveness, but hardware refresh is often extended well beyond its due date as IT departments’ resources are stretched or diverted to more urgent business critical projects. PC as a service (PCaaS) has recently emerged as a new model for IT procurement and management, and according to IDC’s latest PCaaS survey, satisfaction among early adopters in Europe is strong.
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     Dell PC Lifecycle
By: Dell EMC & Intel     Published Date: Apr 13, 2018
Today’s businesses are rapidly transforming to prepare for the changes taking place in the global economy. Companies of all sizes can benefit from tools that automate the deployment and ongoing maintenance of server environments. Put another way, in today’s digital economy, where users need access to intelligible data faster, IT organizations must employ tools that automate the delivery of IT as a Service (ITaaS). Dell EMC’s Intelligent Automation powered by Intel® Xeon® Platinum processor simplifies the management and maintenance of its PowerEdge server hardware. Designed to drive down the cost and resources associated with server lifecycle management, Intelligent Automation relies on integrated Dell Remote Access Controller(iDRAC) and OpenManage server management software to deliver reliable and efficient automation to PowerEdge Servers. Intel Inside®. New Possibilities Outside.
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     Dell EMC & Intel
By: Dell EMC & Intel     Published Date: Apr 13, 2018
A fundamental people-process-technology transformation enables businesses to remain competitive in today’s innovation economy. Initiatives such as advanced security, fraud detection services, connected consumer Internet of Things (IoT) devices, augmented or virtual reality experience, machine and deep learning, and cognitively enabled applications drive superior business outcomes such as predictive marketing and maintenance. Superior business outcomes require businesses to consider IT a core competency. For IT, an agile, elastic, and scalable IT infrastructure forms the crucial underpinning for a superior service delivery model. Dell EMC’s Intelligent Automation powered by Intel® Xeon® Platinum processor simplifies the management and maintenance of its PowerEdge server hardware. Designed to drive down the cost and resources associated with server lifecycle management, Intelligent Automation relies on integrated Dell Remote Access Controller(iDRAC) and OpenManage server management soft
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     Dell EMC & Intel
By: Dell EMC & Intel     Published Date: Apr 13, 2018
Today’s businesses are rapidly transforming to prepare for the changes taking place in the global economy. Companies of all sizes can benefit from tools that automate the deployment and ongoing maintenance of server environments. Put another way, in today’s digital economy, where users need access to intelligible data faster, IT organizations must employ tools that automate the delivery of IT as a Service (ITaaS). Dell EMC’s Intelligent Automation powered by Intel® Xeon® Platinum processor simplifies the management and maintenance of its PowerEdge server hardware. Designed to drive down the cost and resources associated with server lifecycle management, Intelligent Automation relies on integrated Dell Remote Access Controller(iDRAC) and OpenManage server management software to deliver reliable and efficient automation to PowerEdge Servers. Intel Inside®. New Possibilities Outside.
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     Dell EMC & Intel
By: Senn Delaney     Published Date: Jul 13, 2010
CEOs and their senior leadership of most major corporations are usually highly proficient individuals who run their business units or functions efficiently but they may not work as well together to guide the overall firm.
Tags : senn delaney, customer focused, enterprise leadership, shared service, brand management, customer-centric, employee management, employee engagement
     Senn Delaney
By: ServiceNow     Published Date: Dec 17, 2010
Hear traditional IT service management companies tell it, and you'd think buying their software or application service is a budget-smart choice. You'd be wrong.
Tags : service-now.com, saas economics, it service management, software enterprise, application service, legacy itsm solution, total-cost-of-ownership, tco, software-as-a-service
     ServiceNow
By: IBM     Published Date: Sep 22, 2011
Find and solve performance problems without adding costs IBM InfoSphere Optim puts performance management in the spotlight! Optim solutions are designed to deploy quickly and easily out of the box for immediate benefit. Business-value assessment services are also available to help you design a custom solution - complete with full financial analysis. Either way, you can realize immediate ROI interms of cost and performance if you keep performance-management best practices in mind.
Tags : ibm, data management, dba, productivity, infrastructure, development, productivity
     IBM
By: Intel® Services     Published Date: Aug 11, 2014
In this guide, Intel® Services share lessons learned about deploying and managing successful enterprise APIs.
Tags : intel services, enterprises, api management, enterprise apis
     Intel® Services
By: Oracle Corp     Published Date: Sep 18, 2013
Confused about how to get started with social customer service or how to take it to the next level? Oracle can help you address the challenges of this rapidly evolving service channel - and help you deliver social customer service that delights your customers. Join our webcast featuring Aphrodite Brinsmead, senior analyst at Ovum, and learn her best practices for social customer service.
Tags : social media, customer service, customer experience management
     Oracle Corp
By: VMware AirWatch     Published Date: Oct 14, 2016
Advances in the technologies of the electronic components essential to mobility continue to yield powerful and productive mobile computers and communicators, with an amazing range of function and raw capabilities that even seasoned professionals find remarkable. There also have been dramatic improvements in wireless networks—from Wi-Fi to the broadband cellular services that continue to expand in both coverage and capacity—that offer throughput and related performance characteristics that rival what’s possible on wire. Finally, add in apps, cloud solutions and related management capabilities, and there’s never been a better time than right now to profit from a strategy that reaps the benefits of a mobile workforce—and, really, a mobile organization.
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     VMware AirWatch
By: Avi Networks     Published Date: Mar 06, 2019
OpenShift-Kubernetes offers an excellent automated application deployment framework for container-based workloads. Services such as traffic management (load balancing within a cluster and across clusters/regions), service discovery, monitoring/analytics, and security are a critical component of an application deployment framework. Enterprises require a scalable, battle-tested, and robust services fabric to deploy business-critical workloads in production environments. This whitepaper provides an overview of the requirements for such application services and explains how Avi Networks provides a proven services fabric to deploy container based workloads in production environments using OpenShift- Kubernetes clusters.
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     Avi Networks
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