service management

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By: ServiceNow     Published Date: Nov 22, 2013
An effective service catalog enables IT to deliver business services that are more customer and service focused, which results in higher customer satisfaction, provides standardization and consistency and increases IT visibility across the organization.
Tags : servicenow, enterprise it, boost visibility, business value, service catalog, service management, infrastructure library, budget effectiveness, customer-focused services, business critical asset, customer requirements, service level management, it management
     ServiceNow
By: Millennia Patient Service     Published Date: May 05, 2014
Learn the five most important considerations for successfully converting to a new revenue cycle management solution with minimal cash flow disruption.
Tags : millennia patient services, revenue cycle management, healthcare, healthcare technology, patient receivables, healthcare it, financial management systems, billing, revenue cycle operations, cash flow
     Millennia Patient Service
By: Millennia Patient Service     Published Date: May 05, 2014
Learn about 3 key points and statistics that you will need to understand and manage the impact ObamaCare and PPACA will have on the medical provider revenue cycle.
Tags : millennia patient services, patient receivables, patient accounts receivables, obamacare, ppaca, medical support service, medical provider revenue cycle, patient a/r, revenue cycle management
     Millennia Patient Service
By: AppDynamics     Published Date: Aug 25, 2015
In collaboration with Enterprise Management Associates (EMA), AppDynamics has conducted a survey of application management professionals and managers to determine exactly what IT organizations want and need from APM providers. Here are some key findings from the research: • Only 30% of companies currently have application-specific solutions to monitor apps • 50% or fewer of the tools companies have purchased are actively being used to monitor apps • 27% of application-related problems are detected by monitoring tools • A “unified monitoring platform” is the top choice in a feature of an APM solution Download the full report to review the findings and understand the key challenges and “must haves” associated with APM solutions voiced by IT professionals themselves.
Tags : business technology, digital, customer service, efficiency, operations, infrastructure, business intelligence, business management, productivity
     AppDynamics
By: Kaseya     Published Date: May 13, 2015
While seemingly counter intuitive, organizations can actually create IT efficiencies without having to cut service levels by adopting a systems management strategy that embraces the concept of “Discover, Manage, Automate and Validate.”
Tags : kaseya, hybrid, cloud, management, msp, mobile, big data
     Kaseya
By: MobileIron     Published Date: Apr 05, 2017
MobileIron is a proven leader in mobile and cloud security innovation for the modern enterprise. In addition to being the enterprise choice for secure mobility, we rank in the top five for all categories of the Gartner Critical Capabilities for High-Security Mobility Management. We have also been positioned as a Leader in the Gartner Magic Quadrant for Enterprise Mobility Management Suites for six consecutive years. Our platform is fully mature and built from the ground up to address evolving mobility and cloud requirements. Plus, MobileIron integrates with leading technology providers, so customers aren’t tied to proprietary technologies that don’t meet their needs. We ensure customers can choose the best technologies that fit their environment.
Tags : cloud services, enterprise management, cloud security, mobile security, mobile device security, platforms, email security, cloud data, app security
     MobileIron
By: MobileIron     Published Date: Apr 05, 2017
MobileIron is a proven leader in EMM innovation and mobile security for the modern enterprise. In addition to being the enterprise choice for secure mobility, we rank in the top five for all categories of the Gartner Critical Capabilities for High-Security Mobility Management. We have also been positioned as a Leader in the Gartner Magic Quadrant for Enterprise Mobility Management Suites for six consecutive years. Our platform is fully mature and built from the ground up to address evolving mobility and cloud requirements. Plus, MobileIron integrates with leading technology providers, so customers aren’t tied to proprietary technologies that don’t meet their needs. Our goal is to ensure organizations can choose the best technologies that fit their environment.
Tags : cloud services, enterprise management, cloud security, mobile security, mobile device security, platforms, email security, cloud data, application protection, app security
     MobileIron
By: Intralinks     Published Date: Apr 13, 2015
They say content is king. But if your content isn’t protected, it’s a king with no clothes. The proliferation of mobile devices in the workplace, and the availability of cloud services designed for consumers, can lead to improper sharing of corporate data. Information that leaves your firewalls can live forever, and without adequate protection, can end up in the wrong hands. This report by Ovum takes a look at the challenges of information security and explores how a new generation of Information Rights Management (IRM) technology directly addresses the most critical concerns. Key topics include: • The threat posed by Dropbox and other consumer-grade FSS providers • The need for lifetime control of information and content • The ability to perform audits, and locate files, anywhere, and who accessed them • How next-generation IRM technology is available to add a new layer of security to every file
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     Intralinks
By: SAP     Published Date: Jul 20, 2015
Read this white paper to learn why the right-now hunger of the modern customer can only be fed by an order management solution that provides a real-time view of available inventory and empowers the enterprise to deliver a true omnichannel shopping experience.
Tags : optimization, customer service, order management, inventory, omnichannel enterprise
     SAP
By: VMware AirWatch     Published Date: Feb 21, 2017
Today’s IT organizations simply cannot afford to continue to manage the end user environment with an out-of-date PC-centric approach to systems management. The cloud, mobility and multiplatform environments render that approach ineffective. It’s time to take another look at virtual application and desktop virtualization technologies. Download this whitepaper to look at VMware Horizon, the most complete solution for delivering, managing and protecting Windows desktops, applications and online services across devices, locations, media and connections, making it ideal for systems management transformation.
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     VMware AirWatch
By: Okta     Published Date: Jul 19, 2016
Within 6 months of starting to use Okta, customers on average will connect more than 10 applications for single sign-on. Once single-sign-on is tackled, cloud-first IT organizations can start to tackle the next set of problems. These next challenges are all about how you manage identities across all connected systems, how to determine who has access to what, and how you maintain control over user access. Some of the largest organizations in the world spend millions of dollars building out complex workflow systems to manage these processes. Even then, they depend heavily on manual work to actually get the job done. With Okta, there is a better way to do this, and it’s accessible to organizations of all sizes. Okta Provisioning gives you a foundation for cloud-first IT that brings sanity to your IT processes and enables you to encourage business groups to keep adopting more applications and users to bring the devices of their choice to work. App management, mobility management, and authe
Tags : best practices, business optimization, business management, productivity, cloud services, mobile, identity, idaas, iam, identity lifecycle management, mobile, provisioning, active directory, security, cloud applications.
     Okta
By: Okta     Published Date: Jul 19, 2016
Cloud-first, mobile-first organizations are seeing huge benefits from taking a more distributed approach to IT. Business units are given more freedom to evaluate and select SaaS applications that will enable efficiency and growth. Users are given more freedom to use the devices that make them the most productive. When this trend started, most IT organizations were able to implement some basic, manual processes to administer and govern IT in this best-of-breed distributed environment. However, as the number of touchpoints increases, IT needs to automate to keep pace. This paper goes into more detail on the top 5 reasons to automate identity lifecycle and identity administration and build a solid foundation for future cloud-first, mobile-first IT.
Tags : best practices, business optimization, business management, productivity, cloud services, mobile, identity, idaas, iam, identity lifecycle management, mobile, provisioning, active directory, security, cloud applications.
     Okta
By: Jamf     Published Date: May 04, 2017
"When contemplating offering Macs to your workforce, the question of cost inevitably comes up. “Macs are great, but I can buy two PCs for the same price as one Mac,” is a common mentality within IT departments. However, when comparing the total cost of ownership associated with providing basic services, software, management and support, the outcome (surprising to some) favors Mac over PC. But how can this b
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     Jamf
By: CA Technologies EMEA     Published Date: Aug 07, 2017
CA API Management is a robust, enterprise-grade solution that can enable the success of your API initiatives. The software provides industry-leading tools to rapidly create APIs from existing data assets, orchestrate legacy services and safely expose enterprise applications and services. The solution also allows you to quickly onboard, manage and enable the developers who will create innovative apps that add value to your business. And, just as importantly, CA API Management secures your enterprise data to meet the toughest compliance and regulatory standards, while providing you with full control over which apps, developers and partners can access your APIs.
Tags : api, application programming interface, psd2, open banking, json, github
     CA Technologies EMEA
By: CA Technologies EMEA     Published Date: Aug 07, 2017
A lot can be learned from getting a group of experienced CIOs in a room and encouraging them to talk freely about the topics at the front of their minds. Rarely do they want to discuss technology, and even the latest IT industry ‘hot topics’ usually don’t get that much airplay. Conversations, and sometimes quite heated debates, tend to revolve around broader business-related trends, how these are changing stakeholder and user behaviour and expectations, and how best to respond to such dynamics.
Tags : development tools, code management, software build, service virtualisation, automation management, platform building, sdlc, mttr, continuous testing, testing effort, service virtualisation, delivery ecosystem
     CA Technologies EMEA
By: Fiserv     Published Date: Nov 07, 2017
"In today’s ever-evolving lending landscape where loan quality and risk management challenge profitability and the customer experience, technology may be the key to thriving – both now and in the future. Winning financial services institutions will be the ones that transform their business models to place loan quality and risk management at the center of their operations. To facilitate continuous life-of-loan management, inclusive of the requisite data transparency and audit trails that support loan quality and loss mitigation, these institutions will implement and automate a loan completion process. Such a process will manage data quality and access to loan data and documents throughout origination, servicing and sale on the secondary market."
Tags : mortgage data quality, loan quality, loan data quality, mortgage quality, loan compliance, lending compliance, mortgage compliance, trid, tila respa integrated disclosure, lending efficiency, loan automation, lending automation, mortgage automation, ucd, uniform closing dataset
     Fiserv
By: Fiserv     Published Date: Aug 23, 2018
Even with the rise of digital payments, cash is still a popular form of payment. According to the Federal Reserve, consumers use cash to pay for nearly one-third of all retail transactions. For many retailers, a completely "cashless society" is nowhere in sight. Cash management remains one of the most important aspects of managing a retail operation, particularly at quick service restaurants (QSRs) and convenience stores, where transactions are smaller and cash is a preferred method of payment. This white paper, Boost Profitability by Automating Cash, sponsored by Fiserv and Fast Casual, details the steps to manage cash properly and boost profit for your business. Uncover the top reasons and flexible options to automate your cash management. • Time savings • Theft deterrence • Higher accuracy • Better customer service • Real-time data
Tags : cash automation, smart safe, cash loss, cash handling, automated cash handling, cash management, cash reconciliation, manual cash reconciliation, automated cash reconciliation, automated vault, cash counting, cash automation system, cash deposits, cash recycler, cash dispensers, cash drawer, point of sale
     Fiserv
By: Splunk     Published Date: Sep 10, 2018
The financial services industry has unique challenges that often prevent it from achieving its strategic goals. The keys to solving these issues are hidden in machine data—the largest category of big data—which is both untapped and full of potential. Download this white paper to learn: *How organizations can answer critical questions that have been impeding business success *How the financial services industry can make great strides in security, compliance and IT *Common machine data sources in financial services firms
Tags : cloud monitoring, aws, azure, gcp, cloud, aws monitoring, hybrid infrastructure, distributed cloud infrastructures, reduce mttr/mtti, cloud monitoring free, cloud monitoring tools, cloud monitoring service, cloud billing monitoring, cloud monitoring architecture, cloud data monitoring, host monitoring, *nix, unix, linux, servers
     Splunk
By: Splunk     Published Date: Sep 10, 2018
collectd is an open source daemon that collects system and application performance metrics. With this data, collectd then has the ability to work alongside other tools to help identify trends, issues and relationships not easily observable. Read this e-book to get a deep dive into what collectd is and how you can begin incorporating it into your organization’s environment.
Tags : it event management, it event management tool, event logs, aiops platform, what is aiops, aiops vendor, market guide for aiops platforms, guide for aiops platforms, monitor end to end, itoa, aiops, predictive analysis, machine learning, event correlation, event management, it operations analytics, it analytics, ibm watson, hp monitoring, hp operations manager
     Splunk
By: Splunk     Published Date: Sep 10, 2018
One of the biggest challenges IT ops teams face is the lack of visibility across its infrastructure — physical, virtual and in the cloud. Making things even more complex, any infrastructure monitoring solution needs to not only meet the IT team’s needs, but also the needs of other stakeholders including line of business (LOB) owners and application developers. For companies already using a monitoring platform like Splunk, monitoring blindspots arise from the need to prioritize across multiple departments. This report outlines a four-step approach for an effective IT operations monitoring (ITOM) strategy. Download this report to learn: How to reduce monitoring blind spots when creating an ITOM strategy How to address ITOM requirements across IT and non-IT groups Distinct layers across ITOM Potential functionality gaps with domain-specific products
Tags : cloud monitoring, aws, azure, gcp, cloud, aws monitoring, hybrid infrastructure, distributed cloud infrastructures, reduce mttr/mtti, cloud monitoring free, cloud monitoring tools, cloud monitoring service, cloud billing monitoring, cloud monitoring architecture, cloud data monitoring, host monitoring, *nix, unix, linux, servers
     Splunk
By: ServiceNow     Published Date: Mar 26, 2014
Learn how creating a great service catalog can help alleviate the pressure of demonstrating the value of IT to the business and why many consider it to be fundamental to any IT improvement initiative.
Tags : service catalog, visibility, it value, compliance, service management
     ServiceNow
By: Microsoft     Published Date: Oct 09, 2017
Cloud-Computing hat ein goldenes Zeitalter für Software Unternehmen eingeleitet. Aufgrund der niedrigen Einstiegshürde wird die Kreativität gefördert, insbesondere die Kreativität von Software-Entwicklern, die Anwendungen direkt in der cloudbasierten Infrastruktur erstellen. Die cloudbasierte Infrastruktur ermöglicht es Entwicklern, ihrer Leidenschaft nachzugehen: mit den Tools ihrer Wahl Geschäftsprobleme zu lösen und innovative Ideen umzusetzen. In einem Software-as-a Service-Modell (SaaS-Modell) können Anwendungen einfach in einem Cloud-Dienst bereitgestellt werden und an die Kunden geliefert werden, die den einfachen Zugriff und die niedrigen Kosten schätzen. Das Cloud-Modell befreit die Entwickler und die IT-Mitarbeiter im Unternehmen vom Management oder der Pflege einer kapitalintensiven Infrastruktur.
Tags : funkionalitat, software, moglichkeit, dienste, zentrale, verwaltung, benutzerfreundlichkeit
     Microsoft
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