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By: Determine (Selectica)     Published Date: Sep 13, 2016
The sponsor named below commissioned Ardent Partners to write this report. While the report topic In 2015, collaboration is the name of the game in procurement and frequently entails working with key internal stakeholders (like line-of-business managers and legal departments) or preferred suppliers to drive greater value through sourcing and procurement. For Chief Procurement Officers ("CPOs") and other supply management leaders, collaboration has taken on many new and innovative forms over the years, causing these executives to leverage new (and, in some cases, existing) processes, relationships, and technologies to enhance compliance, decrease risk, and increase savings. One such business process, contract management, has been reborn with digital, automated features that can shift the way procurement teams collaborate, mitigate risk, drive performance, and realize greater savings for the enterprise.
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     Determine (Selectica)
By: Evariant     Published Date: Jul 02, 2018
When call center agents don’t have access to an EMR, consumer demographic, sociological and other data, nor an understanding of marketing campaigns, agents are inefficient, reactive and unable to personalize interactions with patients and consumers. The disjointed call center experience harms the health system’s ability to find, guide, and keep patients for life. The call center is often the first touch for many prospective healthcare customers, and Scripps Health recognized these challenges. They made the pivot from call center as cost center to strategic lynch pin in their patient experience strategy. Call center agents are now delivering a world-class patient experience as they provide physician referrals, take class registrations, and serve as a clearing house for general information . An added bonus of the shift is they can now integrate outbound calling into campaign efforts, and measure the full impact of marketing efforts and strengthen marketing’s ROI. Get your free copy of
Tags : call center, conversions, health, proactive
     Evariant
By: IBM     Published Date: May 16, 2017
Technology has always enabled companies to reinvent how they engage with customers. But now we are seeing a profound shift – the convergence of physical and digital customer interactions – which is fundamentally changing how customers will interact and transact with brands and businesses everywhere. To better understand these dynamics, the IBV is conducting a Customer Experience (CX) study, published as a series, with multiple reports organized by topic.
Tags : customer experience, digital perforamnce, it performance, digital experience, digital experience monitoring
     IBM
By: Comcast Business     Published Date: Oct 19, 2018
Technology has had a truly transformative impact on the healthcare space. Thanks to innovations in technology, tools and their respective processes, the practice of treating patients has shifted from mostly reactive to proactive, enabling physicians and caregivers to approach healthcare in a more holistic fashion. As part of that shift, hospitals, wellness centers and physicians’ offices are focusing on providing value over volume1, taking healthcare beyond the four walls of the facility and into patients’ homes, places of work and social centers. The concept of whole health is much easier to attain with technology such as artificial intelligence, analytics, wearables and mobile health (mHealth) apps, to name a few.
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     Comcast Business
By: Pure Storage     Published Date: Oct 09, 2017
Digital technology is so intrinsic to our personal lives that we barely think about the fitness trackers and smartphones that are as much a part of us as the clothing we wear. For organizations, the shift to digital is more disruptive and the stakes far higher. Digital transformation has been high on the executive agenda for a few years and, for many, harnessing data has become a significant force for value and revenue creation.
Tags : workload, data management, digital transformation, cloud, organization optimization, pure storage
     Pure Storage
By: Druva     Published Date: May 22, 2017
Enterprise data is growing at an exponential rate. Download now to learn more!
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     Druva
By: Juniper Networks     Published Date: Aug 10, 2017
In most cases, your physical data center will not disappear as these growth trends play out. Instead, it will evolve into a hybrid environment, incorporating a mixture of physical and virtual computing technologies—including both public and private clouds. You’ll face even more challenging security risks within these hybrid environments than you have protecting your physical data center today. And you won’t be alone with these challenges when making the shift to a hybrid data center architecture.
Tags : intrusion prevention, data attacks, firewall, junos space virtual director, appsecure, unified management, centralized platform
     Juniper Networks
By: CA Technologies EMEA     Published Date: May 25, 2018
CA Project & Portfolio Management is a comprehensive solution for ensuring your business strategy is on target through planning, execution, and insights. CA PPM enables your organization to plan and prioritize investments in alignment with business strategies, track project execution, and shift funding and resources to ensure success and meet changing priorities.
Tags : project, portfolio, management, calculator, execution
     CA Technologies EMEA
By: CA Technologies EMEA     Published Date: Sep 07, 2018
To compete successfully in today’s economy, companies from all industries require the ability to deliver software faster, with higher quality, and reduced risk and costs. This is only possible with a modern software factory that can deliver quality software continuously. Yet for most enterprises, testing has not kept pace with modern development methodologies. A new approach to software testing is required: Continuous Testing. In the first session in a series, join product management leadership to gain in-depth insights on how by shifting testing left, and automating all aspects of test case generation and execution, continuous testing, it enables you to deliver quality software faster than ever. Recorded Feb 5 2018 49 mins Presented by Steve Feloney, VP Product Management CA Technologies
Tags : continuous delivery, application delivery, testing, test data management
     CA Technologies EMEA
By: Rohde & Schwarz Cybersecurity     Published Date: Nov 28, 2017
When Barracuda first engaged with Rohde & Schwarz Cybersecurity in 2007, enterprises were more concerned about the unauthorized use of Skype, other P2P applications and instant messaging. Although the need for application control and awareness remains, enterprise concerns are shifting to securing enterprise applications hosted in private and public clouds, protecting east-west data center traffic and preventing unwanted traffic and malware on the corporate network.
Tags : firewall, r&s, visibility, application, network, secure, cloud, business applications
     Rohde & Schwarz Cybersecurity
By: ChannelAdvisor     Published Date: Jan 17, 2019
"Whether you call yourself a company, brand, brand manufacturer, manufacturer, wholesaler, branded manufacturer or one of the other myriad of categorizations out there, there’s never been a better time to focus on direct-to-consumer (D2C) marketplaces as part of your go-to market strategy. Some 60% of consumers are already visiting your website instead of your retailers’ sites, and more than half will opt to buy directly from brand manufacturers when given the option. After years of relying on marketplaces to handle so many mission-critical activities, it can be challenging to build a successful D2C model that thoroughly addresses them all. This process will require a new way of thinking for you, a cultural shift for your employees and a lot of logistics for everyone involved. But how can you know when it’s time to start selling on e-commerce marketplaces? While the benefits of transitioning to a D2C marketplace model are undeniable, it also requires a significant investment of time
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     ChannelAdvisor
By: Tenable     Published Date: Mar 07, 2018
Includes 5 tips for bridging the DevOps InfoSec gap. Across industries, in the public and private sector alike, the benefits of DevOps are undeniable: speed to market, improved service delivery and cost savings. At the same time, DevOps can create security blind spots that impact an entire enterprise. To understand why this happens and learn how you can bridge the gap between security and development, read: Information Security in the DevOps Age: Aligning Conflicting Imperatives. Topics covered include: - Rethinking the role of security - Shifting security left by focusing on code quality and prevention - Blind spots in containers and open source components - 5 tips for bridging the DevOps infosec gap Written by CyberScoop, this paper offers practical advice for DevOps and InfoSec professionals who want to realize the benefits of accelerated software development without jeopardizing enterprise security.
Tags : secure devops, container security, docker, infosec
     Tenable
By: Tenable     Published Date: Mar 07, 2018
"Learn how you can accelerate development and strengthen security – without disrupting your operations. Organizations that effectively meld DevOps and InfoSec can shift security from an afterthought to an integrated, automated, and proactive practice. By reading this paper from IDG, you’ll learn three reasons why DevOps is a game-changer for security and steps you can take foster a more collaborative and proactive approach to securing your enterprise. Topics covered include: - Adapting security testing tools and processes to the developer - Automating security into the CI/CD toolchain - The impact of secure DevOps on your bottom line - Increasing security awareness and commitment across teams This paper provides high-level guidance for DevOps and InfoSec professionals seeking collaborative, efficient approaches for strengthening application and information security."
Tags : secure devops, container security, docker, infosec
     Tenable
By: DigiCert     Published Date: Jun 19, 2018
Protect your business, brand and customers in a constantly evolving threat landscape. As market and business needs evolve, and the technological arms race between cybercriminals and the security industry continues, the boundaries of website and web security are shifting. This paper explores the opportunities, risks and challenges, associated with this rapidly evolving landscape both from a business and technical standpoint, and lays out key guidelines for building an effective security strategy for the future.
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     DigiCert
By: Box     Published Date: Jun 22, 2018
• Business is changing faster than ever, and disruptors doing things in digital ways are leading the charge in just about every market. If you're not already managing your content in the cloud, it’s time to make a shift. • With Box, teams are unified, collaboration is sped up and productivity is amplified. This ebook illustrates how real Box customers are using the power of the cloud to get every part of their extended enterprise working together, from mobile productivity to streamlined business processes. o Marketing collaboration is integrated when internal teams and external partners work from one digital hub o Sales teams and workers in the field are empowered across any device with mobile productivity o HR streamlines processes for better team workflow and a stronger onboarding experience • To read how Box customers are using Cloud Content Management to enact practical transformation across teams, and to find out how you too can use Box to benefit every line of business within
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     Box
By: Box     Published Date: Jun 22, 2018
• As the needs of organizations grow more complex, delivering enterprise content that addresses the shift to mobility, usability and flexibility are key. Enterprise SaaS applications are creating demand for a new "inside-out" view of content management, extending capabilities to organizations and users who never had access. Until now. • Download the latest AIIM Tip Sheet, 5 Reasons Why the SaaS Revolution Needs a Unified Content Strategy to learn: o Why you should reexamine traditional ECM-defined processes o How to optimize your SaaS processes o Why SaaS should be part of your content management strategy
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     Box
By: Workday Italy     Published Date: Aug 07, 2018
The role of the CIO is currently experiencing vast change and increased attention from the executive team as a leader who can guide a strategic path for how technology can improve business growth. The CIO’s responsibilities once focused almost entirely on selecting and managing technology solutions, but over the past several years the role of IT has shifted to broadly supporting enterprise strategy through technology, including the creation of new digital businesses. CIOs must now be immersed in both business and technology, and ensure that the organisation overall has the right platforms in place to thrive and grow
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     Workday Italy
By: BetterUp     Published Date: Mar 06, 2019
Looking to transform your organization to offer employees the meaningful, inspiring workplace they deserve? Learn how from industry experts in our exclusive Digital Conference Experience. Your registration includes instant access to videos, slides and other materials including: - Data that predicts what the future of work will look like - Toolkit elements your employees need to thrive in a new world of work - Steps for taking your emerging leaders and making them great
Tags : human resource technology
     BetterUp
By: Zscaler     Published Date: Jun 19, 2019
Zscaler enables you to shift from a hub-and-spoke architecture to an agile, direct-to-internet architecture by delivering the entire gateway security stack as a service. Take the first step in your transformation journey with Zscaler.
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     Zscaler
By: Workday APAC     Published Date: Dec 11, 2018
While not a new concept, most companies are still grappling with what the digital transformation means for them. What is clear is that it offers an extraordinary opportunity for CIOs to step forward and take a leadership role in helping their organisations leverage technology to disrupt competition, break into new markets, and stay relevant for the long term. No wonder 45 percent of CIOs will shift their primary focus from physical to digital by 2018 to deliver scale, predictability, and speed, according to IDC.1
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     Workday APAC
By: Group M_IBM Q119     Published Date: Jan 17, 2019
Today, financial service companies are embracing hybrid cloud and its advantages, such as the ease of shifting production workloads and secure applications to public cloud environments. But, what is challenging is the complex regulatory landscape. 20,000 new regulatory requirements were created in 2016 alone. How can security pros ensure that controls for identity management, authentication and encryption work in both private and public clouds? Download this report for a closer look at the complexity of hybrid cloud security and 10 essential elements for compliant business operation.
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     Group M_IBM Q119
By: Darktrace     Published Date: Jun 17, 2019
With the safeguarding of intellectual property at the heart of its business model, the media and entertainment sector has learned through experience the necessity of fortifying its cyber defenses. Devastating breaches of industry giants such as Sony, Netflix, and HBO have shown that even the sector’s leading companies cannot defend against cyber threats without a fundamental shift in their security practices.
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     Darktrace
By: Darktrace     Published Date: Jun 21, 2019
With the safeguarding of intellectual property at the heart of its business model, the media and entertainment sector has learned through experience the necessity of fortifying its cyber defenses. Devastating breaches of industry giants such as Sony, Netflix, and HBO have shown that even the sector’s leading companies cannot defend against cyber threats without a fundamental shift in their security practices.
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     Darktrace
By: Darktrace     Published Date: Jun 17, 2019
In recent years, the oil and gas industry has seen accelerated digitization of its operations. As the sector reaps tremendous benefits such as greater efficiency and increased agility, this move has also fundamentally shifted the security paradigm. Oil and gas companies must now protect connected field devices, sensors and control systems, as well as legacy systems, often in low-bandwidth, remote, and challenging environments.
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     Darktrace
By: Intel     Published Date: Apr 09, 2019
Retailers, along with many other vertical industries, seek to take advantage of the benefits of the Internet of Things (IoT) to improve customer experience management. However, quickly analyzing relevant data to inform decision-making and respond e?ectively to rapidly changing customer behaviors is challenging. The CEMOSoft* platform is designed to create opportunities, while addressing shifting demographics and an evolving IoT landscape. It o?ers a mobile customer engagement experience that can be dynamically modified on the ?y, along with the increased security and intelligence of an Intel® architecture based IoT gateway and Windows® 10 IoT Core. The result is an a?ordable, ?exible, scalable platform that brings ongoing customer insight to many aspects of daily operations
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     Intel
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