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By: SundaySky     Published Date: Mar 06, 2018
Guests at Atlantis Paradise Island, a luxurious tropical resort in The Bahamas, enjoy an amazing guest experience: the resort boasts pristine white-sand beaches, luxurious accommodations, a world-class casino, a 140-plus acre water park, and the world’s largest open-air marine environment. Atlantis wanted to drive anticipation and deeper engagement with guests before they even set foot on the island by improving the pre-arrival experience. SundaySky SmartVideo enables Atlantis to take a strategic, multi-touch engagement approach to enhancing the pre-arrival period with personalized video communication to assist guests in fully preparing for their vacations.
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     SundaySky
By: Oracle     Published Date: Jan 08, 2019
How To Get Better At 'Small, High-Velocity' Decisions
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     Oracle
By: TIBCO Software     Published Date: Aug 13, 2018
The combination of legislation, market dynamics, and increasingly sophisticated risk management strategies requires you to be proactive in detecting risks like fraud quicker and more effectively. Dynamic detection systems need to adapt to evolving compliance regulations, scale to deal with growing transaction volumes, detect sophisticated risk specific patterns, and reduce false-positives. TIBCO's Risk Management Accelerator uses a combination of predictive analytics, streaming analytics, and business process management to deliver a powerful and cost-effective system for detecting anomalies. Download this solution brief to learn more.
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     TIBCO Software
By: Sage Software     Published Date: Apr 24, 2019
The Chemicals Industry Needs Next-Generation ERP The chemicals sector is changing corporate strategies. Revitalized ERP is key to translating those plans into practical effect.
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     Sage Software
By: Cisco Umbrella EMEA     Published Date: May 24, 2019
Our Customer Advocacy team have just finalized another customer video with Spanish Partner OmniAccess. The video will be translated in Italian and Spanish. The content is that Omnicasse is using Umbrella to secure connectivity for private yachts and cruise ships in the Mediterranean and beyond. OmniAccess utilizes many capabilities within Umbrella, including the roaming client, the reporting API and Investigate. This is a great one for EMEA and we are looking into getting this translated for Spain.
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     Cisco Umbrella EMEA
By: Group M_IBM Q3'19     Published Date: Jun 24, 2019
The advantages blockchain can bring to the automotive ecosystem, both in facilitating collaboration among participants and enabling capabilities for new mobility business models, have gotten the attention of automotive executives. In addition to enabling a single source of data, blockchain can facilitate device-to-device transactions, smart contracts, and real-time processing and settlement. For the automotive industry, this translates into improvements and operational efficiencies in areas such as supply chain transparency, financial transactions between ecosystem participants, authenticating access to cars, and customer experience and loyalty.
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     Group M_IBM Q3'19
By: Group M_IBM Q3'19     Published Date: Jun 24, 2019
Society simply must change the way it serves its most vulnerable members. Service delivery models are outdated and constrained by budgets, organizational structures and legislation. Citizens aren’t getting what they need to become more self-sufficient and recover from hard times or significant events such as disasters. Government isn’t keeping up with the demand generated by the complex times we live in and agencies are stressed to the breaking point by current service expectations. Something different must be done to generate better outcomes. This action requires better engagement between government and citizens which can lead to more self-reliant individuals and lower demands and costs on government. In California, one county is tackling this challenge head on and has found a better way to serve their citizens.
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     Group M_IBM Q3'19
By: Group M_IBM Q3'19     Published Date: Jun 24, 2019
If a retailer views “Buy Online, Pickup In-Store” as purely e-commerce, they’re losing. Each transaction in which customers pickup in-store is a chance to add value to the relationship. Whether that means speed, cross-selling, or a unique bit of customer service that amplifies the visit, BOPIS plays just as important a role as the rest of the brick-and-mortar experience. Some trips may not translate to additional purchases right then and there, but the way a retailer handles pickup can dictate how the customer feels about the brand. To get the most out of BOPIS, retailers should ask themselves a few important questions.
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     Group M_IBM Q3'19
By: Visier     Published Date: Jan 25, 2019
Global competition for talent, outsourcing labor, compliance legislation, remote workers, aging populations—these are just a few of the daunting challenges faced by HR organizations today. Yet the most commonly monitored workforce metrics do very little to deliver true insight into these topics. Leaders need to graduate from metrics to people analytics in order to uncover the important connections and patterns in their data that lead to better workforce decisions.
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     Visier
By: Infinidat EMEA     Published Date: Oct 10, 2019
La transformation numérique est certes un levier de business, mais elle induit une augmentation de la demande de capacité de stockage et de performance. Cette augmentation de la demande oblige les organisations IT à réexaminer leur stratégie de stockage de données étant donné que la croissance de la capacité coïncide diffi cilement avec un budget IT de plus en plus serré. Pour accompagner la croissance des aff aires et demeurer compétitifs sur le marché numérique mondial, les DSI sont de plus en plus tenus d’en faire plus avec moins, tout en cherchant à améliorer la performance et la disponibilité.
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     Infinidat EMEA
By: ConnectWise     Published Date: Aug 22, 2019
Your service level agreement (SLA) sets the tone for your relationship with a new client by outlining your responsibilities, your client’s responsibilities, and the terms and timelines you will both work under. When you’re clear on expectations, you’ll be able to measure and manage the user experience in a meaningful way and position yourself as a trusted advisor. The better your agreement, the more you and your clients benefit.
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     ConnectWise
By: IBM     Published Date: Jun 25, 2018
Incorporating Watson Assistant into their “Easy System”, Staples Inc. enhanced their ordering interface and product support to be more seamless, whether via their iconic Easy Button, through the app, over Facebook Messenger, or with a Slackbot. See how Staples used Watson APIs to build a cognitive ordering ecosystem for customers, incorporating speech-to-text capabilities and leveraging on a massive amount of back-end and customer data. Click here to find out more about how embedding IBM technologies can accelerate your solutions’ time to market.
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     IBM
By: Sage EMEA     Published Date: May 31, 2019
Effective October 2019, HMRC is introducing new legislation which shifts the VAT liability from the supplier to the end recipient of services in the construction industry. Don’t delay. Get your business ready with Sage and our construction-specific partners Eque2.
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     Sage EMEA
By: Canon Business Process Services, Inc.     Published Date: Aug 17, 2015
Every business day, corporate campuses across the country function like small cities requiring highly specialized facilities and logistics management services. This paper will explore effective and efficient Corporate Campus Logistics Services to ensure the efficient flow of materials and people at large multi-building office campuses serving thousands of employees. Corporate facilities, real estate management, logistics and procurement teams as well as commercial real estate management companies are charged with sourcing the services that are the underpinnings of these mega-campuses. It’s an effort that spans a wide range—coordinating the receipt and distribution of supplies, equipment and packages; safely transporting thousands of employees as well as suppliers and contractors to locations within the campus; tracking and warehousing countless materials to support daily planned and unplanned workplace needs. Learn more about lowering costs, streamlining operational efficiency and gaining high employee satisfaction.
Tags : canon business process services, outsourcing services, managed services, logistics services, warehouse management, facilities management, commercial real estate management, corporate real estate management, business operations, vendor management, performance management, service level agreements, slas
     Canon Business Process Services, Inc.
By: Canon Business Process Services, Inc.     Published Date: Aug 17, 2015
This paper will explore the potential of applying business performance management (BPM) principles to advance document performance management (DPM) in a way that enables organizations to reduce costs; better manage documents as vital strategic, ?nancial and information assets; and secure positive returns on investments from outsourcing. An example of this approach — spotlighted later in this paper — is MAX, a document performance management system that enables companies to more effectively manage their document processes and outsourcing service providers.
Tags : canon business process services, document management, document imaging, business performance management, outsourcing services, managed services, balanced scorecard framework, slas, service level agreements, improving operational efficiency, improve business results, six sigma methods, document services, claims processing, document processing, forms processing, it management
     Canon Business Process Services, Inc.
By: GoCardless     Published Date: Oct 08, 2019
The PSD2 is the 2nd EU Payments Service Directive. The directive builds on three key areas of legislation first brought in with the original 2007 Directive. These areas include increased consumer rights in payments, creating a level playing field by bringing into scope the regulation of third-party access to account information and enhanced security. Enhanced security refers specifically to a set of requirements called Strong Customer Authentication (SCA). These requirements have far-reaching implications for any business with an online presence. This guide will explore SCA, who and what it affects and how businesses can prepare for the requirements taking effect.
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     GoCardless
By: SAS     Published Date: Nov 10, 2014
Learn the advantage of advanced analytics and see what your IT team needs to know to see this translate to explosive growth.
Tags : sas, market trends, hurwitz and associates, vendor scores, advanced analytics, market strength, vendors, index report
     SAS
By: Aberdeen Group     Published Date: Jun 02, 2011
The focus of this document is to quantify the cost of IT-induced business downtime.
Tags : aberdeen, datacenter uptime, roi, disaster recovery, best-in-class, industry average, laggard, sla, service level agreement, business continuity, business interruptions, cost of downtime, data protection
     Aberdeen Group
By: Skillsoft     Published Date: Mar 13, 2015
Most companies are well aware of the risks bribery and corruption pose when operating in the global marketplace. However, what companies may be overlooking is how quickly the landscape is changing—and how this dynamic shift can affect corporate compliance initiatives. With the recent up-tick in enforcement of the Foreign Corrupt Practices Act (FCPA) and the tightening of anti-corruption legislation in other areas of the globe, including upcoming legislation in Ireland, knowledge of bribery rules and regulations has never been more critical.
Tags : skillsoft, corruption, bribery, foreign corrupt practices act, fcpa, compliance, compliance initiatives
     Skillsoft
By: Workday     Published Date: Oct 11, 2018
With the GDPR going into effect this May, many HR organizations must change how they manage and protect employee data. Yet only 7 percent of companies surveyed feel prepared for the change. Do you have a plan to stay ahead of the new legislation? Read this special report to gain insight into how to prepare for the changes mandated by GDPR and how your organization can turn compliance into an opportunity for HR.
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     Workday
By: Emulex Corporation     Published Date: Nov 07, 2013
Organizations don’t know what’s going on inside their networks, and that’s costing them real money. Deploying an intelligent recording fabric with guaranteed 100% packet capture, accuracy, and storage is fundamental to solving the problem. But how do you embrace the new paradigm? To get started, create a list of the system criteria that are mandatory to delivering reliable and complete visibility information to your engineers, so you can be sure their decision-making is on target. The impact of network performance problems on worker productivity has become a serious business risk. To mitigate it, organizations need to strategically embrace a network recording infrastructure that provides them with accurate, network-wide visibility. Only accurate visibility will empower them to slash maximum and mean response and repair times and keep network-reliant business applications and processes running. Download this Whitepaper for more information.
Tags : network monitoring, network visibility, technology, endace, best practices, networking
     Emulex Corporation
By: AtTask EMEA     Published Date: Mar 11, 2014
Work chaos is the fiend that plagues enterprise teams. It emerges as a result of serious work mismanagement and can take a variety of forms. Understand the mismanagement and how to slay your work chaos dragons for good.
Tags : enterprise, efficiency, disconnection, chaos, management, best practices, technology
     AtTask EMEA
By: OpenText GXS     Published Date: Apr 22, 2014
Download this white paper to learn about the legislation and regulation of electronic invoicing in Brazil and Mexico.
Tags : gxs, opentext, invoices, electronic invoicing, brazil, mexico, regulations, government rules, mandates, legislation
     OpenText GXS
By: xMatters     Published Date: Sep 22, 2014
When it comes to data breaches and service outages, it’s no longer a question of if but when. Governments worldwide increasingly have new laws, pending legislation, privacy regulations and “strong suggestions” for protecting sensitive information and taking action when breaches or service outages occur. Get the Complimentary White Paper and learn how you need to prepare for these new laws and more. The white paper examines current regional legislation and how you can implement communication best practices for maintaining transparency and trust in the face of consumer-facing service disruptions.
Tags : communication, best practices, data, breaches, enterprise, consumer, confidence, science, attacks, outages, transparency, data management
     xMatters
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