sla

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By: IBM     Published Date: Apr 17, 2009
Integrate facilities and IT. Realize the value of the green data center.As data center costs continue to rise, green is the word of the day. What it means is cost savings through consolidation and lower energy usage, as this white paper shows. See the role energy consumption plays in today’s data centers, and how IBM Tivoli® solutions can help optimize energy use.
Tags : ibm, green data center, ibm mbi, data center costs, cost savings, consolidation, energy use, ibm tivoli, power, cooling, service level objectives slos, service level agreements, slas, ip enablement everywhere, thermal metrics, maximo, spatial asset management, ibm totalstorage, energy consumption
     IBM
By: IBM     Published Date: Jun 02, 2009
Linux reliability has come of age. Several major Linux distributions including Novell SUSE, Red Hat Enterprise Linux and Ubuntu scored high in reliability, improved over 2006 uptime statistics and achieved near parity with Unix distributions. Security incidents plagued Windows Server 2003, which saw uptime decrease by roughly 10% during last year. Corporations must continue to adhere to best practices in configuration, management and security to ensure optimal server operating system and application reliability.
Tags : reliability, uptime, performance, management, service-level agreement, sla, compliance, linux, unix, ibm, red hat enterprise linux, rhel, ubuntu, debian, real-time resources, smbs, small and medium businesses, operating system, total cost of ownership, tco
     IBM
By: Cognos     Published Date: Jun 19, 2007
This paper looks at research into the link between visual perception and understanding, and translates the findings into practical techniques that you can use to communicate more clearly with your data.
Tags : visual communication, visual perception, graph, graphical representation, graphs, presentations, evaluation, presentation, cognos
     Cognos
By: Inovis     Published Date: Aug 06, 2007
No enterprise is an island. Goods and services flow in from suppliers. When you include suppliers of wares for raw material extractors, along with recyclers that turn consumer and commercial waste into new raw materials and finished goods, it is a supply chain with no beginning and no end.
Tags : supply chain management, scm, supply chain, supplier, vendor management, vendor selection, communication, collaboration, manufacturing, business process management, business process automation, business process, bpm, bpa, van, vans, edi, electronic data, roi, inovis
     Inovis
By: Stratus Technologies     Published Date: Jan 07, 2008
CIOs today are being called upon to interpret business strategy and priorities, then add value through information technology initiatives. At a time when "critical to the business" translates to "mission-critical IT", how do you ensure end-to-end availability and reliability of the IT resources that enable your company’s essential business processes.
Tags : business success, productivity, compliance, cost control, decrease spending, spend management, data integrity, meeting sla, meeting slas, service management, stratus, stratus technologies
     Stratus Technologies
By: Stratus Technologies     Published Date: Sep 30, 2008
The Choices from many reputable suppliers of IT managed services can appear very much alike. Yet when you have a mission-critical business process whose function must not be interrupted, you know your requirements call for something above and beyond. This paper serves as a field guide to help you identify key characteristics that set a critical managed IT service apart from even highly capable general-purpose offerings.
Tags : stratus technologies, it services, business impact analysis (bia), recovery point (rpo), recovery time objectives (rto), business continuity (bc), disaster recovery (dr) protection, service level agreement (sla), software development, it management
     Stratus Technologies
By: Stratus Technologies     Published Date: Mar 10, 2009
Continuous, high or 'on -demand' availability — the choice is yours. The coupling of two industry-leading technologies — VMware Infrastructure 3 and Stratus ftServer systems — gives IT managers a flexible, robust solution that delivers mission-critical SLAs along with the full benefits of virtualization.
Tags : stratus, vmware infrastructure 3, mission-critical service levels, on-demand availability, stratus ftserver, slas, server virtualizations, operating systems, symmetric multiprocessing, smp, customer replaceable unit, cru, enterprise applications
     Stratus Technologies
By: Stratus Technologies     Published Date: Mar 10, 2009
Learn how Stratus Mission-Critical Managed services have delivered 100% business capability for a clients' global operation - so they can 'have their cake and eat it too!'
Tags : stratus, business capability, business process, it components, business centric managed service, slas, mission critical environments, disaster prevention, enterprise applications
     Stratus Technologies
By: Stratus Technologies     Published Date: Apr 14, 2009
Has the economic meltdown taken its toll on your business? Is the endless onslaught of bad news making it difficult to maintain a positive perspective? The good news is that despite the economic downturn, there’s never been a better time to raise the bar for your IT capabilities. Mature virtualization solutions, new affordable uptime solutions, powerful integrated capabilities and an increased focus on operational simplicity all enable businesses like yours to enhance IT operations — without biting off too much of your budget. Here are five things you can do immediately and affordably to add value to your business.
Tags : stratus, cost cutting, it costs, it infrastructure, it capabilities, budget, economics, economic downturn, service levels, slas, x86 servers, five-nines service levels, ftscalable storage, virtualization, mission-critical operations, vmware environments, small-to-medium businesses (smbs), remote it environments, stratus avance, it operations
     Stratus Technologies
By: Stratus Technologies     Published Date: Jun 16, 2009
"Time is money. You can't do business if you can't access your applications. I won't settle for anything less than 99.99% application availability." Steven Sommer, veteran CIO/CTO There is no aspect more critical to a business than the ability of its end users, customers, business partners and suppliers to have high availability access the corporate applications. If applications are unavailable, business ceases. And corporations know it.
Tags : c-level, stratus, itic, end users, customers, partners, high availability, corporate applications, service oriented architecture, soa, web based applications, afcom, uptime, continuous availability, servers, downtime, big iron, return on investment, roi, slas
     Stratus Technologies
By: Sophos     Published Date: Mar 26, 2013
Our experts at SophosLabs look in depth at ransomware variants and delivery mechanisms, and show how you can protect your data with a complete security strategy.
Tags : ransomware, sophos, data, protect, security, strategy
     Sophos
By: LANDesk     Published Date: Jun 02, 2009
A proven framework for delivering business alignment and implementing best practices for IT service management.
Tags : landesk, avocent, itsm, it business management, itbm, maturity model, service management, cobit, capability maturity model integration, cmmi, cmdb, kpi, sla
     LANDesk
By: LANDesk     Published Date: Jan 12, 2009
The purpose of this paper is to present a method for reducing risk and increasing IT contribution during uncertain times and to assist readers with measuring the value and building a business case for IT Service Management (ITSM).
Tags : avocent, itsm, it service management, itil, it infrastructure library, green it, business management, maturity model, best practices, crm, customer relationship management, crm tools, sla
     LANDesk
By: LANDesk     Published Date: Aug 26, 2009
Service management solutions have the potential to return very significant hard-currency ROI. Successful implementations dramatically improve decision accuracy, enhance productivity, increase operating efficiency and reduce operational risk by providing comprehensive context for a wide range of management decisions.
Tags : avocent, itsm, it service management, itil, integration, sla, it infrastructure library, green it, business management, maturity model, best practices, crm, customer relationship management, crm tools, sla
     LANDesk
By: IBM Corporation     Published Date: Jun 28, 2011
Merkur conducted an extensive selection process for service management solutions, evaluating technologies to provide proof-of-concept demonstrations. Following its rigorous review, Merkur selected IBM Tivoli Asset Management for IT and IBM Tivoli Service Desk to automate and integrate IT asset management and incident, problem, change, inventory, SLA and knowledge management processes.
Tags : tivoli, merkur, sla, inventory, services management, ibm, service management, tivoli, automation, it asset management, service request management, infrastructure
     IBM Corporation
By: CDW     Published Date: Mar 18, 2016
The number of mobile devices managed by enterprises increased 72 percent from 2014 to 2015. This onslaught of technology such as notebooks, smartphones, tablets, watches and gadgets has transformed the way users work. These devices provide users in just about every sector with access to the information and tools they need to do their jobs, wherever and whenever they need them. They’re free to work at their desks, in conference rooms, while visiting clients on the road or during a child’s baseball practice. They can input data directly into a medical chart, an order form or an inspection report, rather than doubling their work by transcribing handwritten notes later in the day.
Tags : 
     CDW
By: Workfront     Published Date: Jun 25, 2014
Work chaos comes in many forms: random input processes, disconnected activities, poor visibility into work and more. Read this eBook: "How to Slay the Dragon of Enterprise Work" and learn how slaying the work chaos dragon will help you simplify your processes, connect team members, save time and money, and more. Get the eBook today.
Tags : at task, work chaos, solutions, input processes, poor visibility, resources, enterprise applications
     Workfront
By: Kaseya     Published Date: Apr 04, 2013
A complete and holistic solution can help organizations create system snapshots that can be restored quickly and efficiently, getting users back up and productive immediately.
Tags : disaster recovery, backup, business continuity, virtualization, security, rto, rpo, sla
     Kaseya
By: Oracle     Published Date: Jan 21, 2014
More than ever, marketers are being held accountable for demonstrating how marketing investments directly translate into sales. That’s why Modern Marketing is fueled by intelligent data analytics and reporting. Implementing the proper analytics systems can help you make critical decisions regarding which parts of your marketing efforts are working or not, and provide the reporting tools necessary to justify those decisions by connecting them directly with pipeline and revenue. By implementing systems for reporting and intelligence, you can better understand the impact that sales and marketing efforts are having on overall business. You then can refine strategies and develop repeatable processes for success.
Tags : analytics, modern marketing, tenants, customer journey, segmentation, lead generation, eloqua, oracle
     Oracle
By: The Vitality Group     Published Date: Jan 28, 2014
This technical brief streamlines and simplifies the key issues in the new regulatory landscape and provides information to help inform important business decisions regarding Wellness programs. "The Legal Environment of Wellness" offers in depth information abuot wellness program requirements under the ACA, and reviews how corporate wellness programs are impacted by the rulings of the Affordable Care Act (ACA) and HIPAA. In addition to the ACA, it covers information companies need to be aware of regarding how other legislation may impact their health promotion efforts. Choosing a new wellness program or bringing current programs into compliance will require a thorough understanding of new and existing laws and sometimes complex decisions and structural redesign.
Tags : employee wellness, employee wellness program, employee health, employee benefits, corporate health program, corporate wellness program, corporate wellness incentive program, employee health and wellness program, employee health incentive pgoram, employee wellness incentive program, workpace wellness program, workplace health program, workplace health promotion, health and wellness program, workpace health program, workplace health promotion, health and wellness program, corporate health program cost, affordable care act compliance, afordable care act provisions
     The Vitality Group
By: Constant Contact     Published Date: Apr 02, 2015
With over 600,000 customers, Constant Contact has seen what works for small businesses. In this guide, we’ll show you 10 proven ways email marketing can help you do more business. We’ll show you why smart small businesses use email marketing to drive repeat business and word-of-mouth referrals. We also have the tools you need to do email marketing effectively and stay compliant with legislations like the Canadian Anti-Spam Legislation (CASL). Whether you plan on doing email marketing yourself or having someone do it for you, you’ll be set up for success.
Tags : constant contact, email marketing, email marketing strategy, customer retention, customer engagement
     Constant Contact
By: Comview     Published Date: Dec 10, 2014
Download this white paper, and uncover the steps this HIT team took to manage their IT and telecommunications portfolio, translating to millions in savings on their operations budget! Discover the hidden costs of your organization’s technologies, and their massive impact on the annual IT and telecom budget.
Tags : comview, telecom management, telecom expense management, healthcare telecom, it budget, telecom budget
     Comview
By: Mindtree     Published Date: Feb 06, 2015
Web, social and mobile experiences that delight customers are real—they just take real work. Learn how deep domain expertise, nimble processes and the right partnerships will help you slay complexity and conquer tight deadlines. Download the e-book to help you: • Identify and navigate digital complexity • Explore your development options to get to market faster • Learn how to choose and work with the right digital partners
Tags : digital transformation, digital marketing platform, digital ecommerce solutions, customer engagement solutions, enterprise portal solutions, mobile technology, digital enterprise, improve customer experience, customer engagement, enterprise mobility
     Mindtree
By: Affirm     Published Date: Jan 05, 2016
You thought EMV was supposed to help eliminate fraud, right? While it will reduce card-present fraud, there is a high likelihood that card-not-present (i.e. e-commerce) fraud will increase now that EMV has been implemented in the U.S.. In fact, experts have predicted an increase in online fraud similar to what was seen after the European rollout of EMV. As a merchant, are you prepared for such an increase? This article describes the EMV implementation and gives actionable tips for how online retailers should prepare in order to avoid a potential onslaught of fraud.
Tags : affirm, ecommerce, fraud, risk, emv, online retail, enterprise applications
     Affirm
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