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By: ForgeRock     Published Date: Mar 10, 2015
Die Identität ist eine zentrale Anforderung für digitales Wachstum. Unternehmen und Organisationen können ohne eine skalier- und wiederholbare Identitätsstrategie nicht richtig von Technologien wie Mobilzugriff, Cloud und Internet of Things (IoT, Internet der Dinge) profitieren. Ohne derartige Strategien haben sie keine Möglichkeit, ihre Kunden zu identifizieren und auf relevante Art und Weise mit ihnen zu interagieren — unabhängig davon, ob diese Interaktion über Laptop, Mobiltelefon, Tablet, ein vernetztes Automobil, ein in die Kleidung integriertes vernetztes medizinisches Gerät für die Nutzung zu Hause oder eine andere, bislang noch unbekannte Innovation erfolgt. Dieser Leitfaden soll Ihnen helfen, die Grundlagen der kundenzentrierten Identität zu verstehen und zu erkennen, wie diese Ihnen bei der Interaktion mit Ihren Kunden behilflich sein kann.
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     ForgeRock
By: Numara Software     Published Date: Jul 09, 2009
With Numara FootPrints for Customer Service, an award-winning, 100% web-based customer service management solution, you can deliver breakthrough service to customers throughout the world faster, and enhance the quality of your web-based service desk, with less effort than today, and at a low total cost of ownership. Learn more today!
Tags : numara, footprints, service excellence, customer experience, hosting service, call center, it service management, call volume, it budget, service channel management, customer experience, sla, service management solution, projects, surveys, workflow, service desk, tracking, billing, accounts receivable
     Numara Software
By: IBM     Published Date: Nov 13, 2008
Improve operational efficiencies with next-gen networks and servicesThere has never been a better time for service providers to streamline operations, improve responsiveness and reduce costs. Find out in this white paper how all three can be accomplished with IBM Tivoli® Netcool® solutions. Also discover methods to boost efficiency and minimize expenditures.
Tags : ibm, operations management, tivoli, value-added services, operational support systems, wireless, ibm, power, cooling, tivoli, netcool solutions, operational efficiencies, efficiency, ip multimedia subsystems, ims, fixed-mobile convergence, operational support systems, oss, value-added services, vas
     IBM
By: NetApp     Published Date: Jan 03, 2017
All-flash arrays deliver faster, more predictable performance than legacy systems, are simpler to operate, and provide greater IT flexibility. Discover how these benefits translate into business results.
Tags : vmware, all-flash, cloud, quality of service, virtualization
     NetApp
By: Creekpath     Published Date: Aug 21, 2009
There is an impression today that Information Lifecycle Management is a new concept. Management of the information lifecycle has been with us since the dawn of the computer age. While recent legislation and shifts in media cost have spawned a mini-boom in replication start-ups and new storage technologies, the fundamentals of information management have not changed.
Tags : information lifecycle, project life cycle, information lifecycle management, ilm, storage, information management, creekpath
     Creekpath
By: Workday Spain     Published Date: Sep 20, 2018
En un nuevo estudio global, CIO.com y Workday realizaron una encuesta destinada a conocer mejor la migración fluida de las organizaciones a cloud. Las conclusiones, basadas en los resultados de la encuesta distribuida a 450 ejecutivos de TI y en 10 entrevistas individuales en 17 países, se han publicado en un nuevo informe. Lea este informe para obtener una nueva perspectiva global sobre las diferencias entre Europa y otras regiones en temas como los siguientes: • Los motivos de las organizaciones para trasladarse a cloud • El proceso de toma de decisiones y las partes implicadas • Mejores prácticas de implementación y lecciones aprendidas en el proceso • Beneficios de la migración a cloud
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     Workday Spain
By: Panasas     Published Date: Oct 02, 2014
HPC and technical computing environments require the collection, storage,and transmission of large-scale datasets. To meet these demands, datacenter architects must consider how increasing storage capacity over time will affect HPC workloads, performance, and system availability. While many enterprises have looked to scale-up NAS to meet their storage needs, this approach can lead to data islands that make it difficult to share data. Distributed, scale-out storage was developed to get around the technology limitations of scale-up NAS architectures.
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     Panasas
By: Oracle     Published Date: Apr 03, 2012
Read this white paper for an explanation of how business process management melds with complex event processing. The combination nets intelligent business processes that react to changing business conditions in real time.
Tags : bpm, business process management, cep, complex event processing, oracle, business activity monitoring, bam, sla, slas, eda
     Oracle
By: Jonckers Translation & Engineering     Published Date: May 27, 2011
Download this case study now to see how Jonckers Translation & Engineering was able to help this customer meet its localization objectives.
Tags : jonckers, translation & engineering, instruxion, learning, productivity, office 2007, localization, language synchronization
     Jonckers Translation & Engineering
By: Mass Relevance     Published Date: Jun 12, 2014
Don’t just put a sponsor’s logo in your ads (and vice versa). Instead, give interested brands a way to really grab the audience’s attention. View social sponsorship best practices for live events, on-air promotion, and website integration plus case studies from networks, agencies, and sponsors. Don't miss how the 25th annual College Slam sponsor Denny's drove 60,000 tweets during ESPN's live broadcast.
Tags : sponsorship offerings, sports sponsorship, on-air promotion, and website integration, networking
     Mass Relevance
By: ASG Software Solutions     Published Date: Jul 13, 2009
Enterprise content is growing at an average rate of 200% per year-and the risks of noncompliance are growing even faster. This paper examines the business and technical difficulties of managing content from disparate systems and presents the most viable alternatives for addressing these challenges.
Tags : asg, sla, cmdb, bsm, metadata, metacmdb, lob, ecommerce, bpm, workflow, itil, cmdmdb, service optimization
     ASG Software Solutions
By: TIBCO Software     Published Date: Mar 04, 2019
A perfect storm of legislation, market dynamics, and increasingly sophisticated fraud strategies requires you to be proactive in detecting fraud quicker and more effectively. TIBCO’s Fraud Management Platform allows you to meet ever-increasing requirements faster than traditional in-house development, easier than off-the-shelf systems, and with more control because you’re in charge of priorities, not a vendor. All this is achieved using a single engine that can combine traditional rules with newer predictive analytics models. In this webinar you will learn: Why a fraud management platform is necessary How to gain an understanding of the components of a fraud management platform The benefits of implementing a fraud management platform How the TIBCO platform has helped other companies Unable to attend live? We got you. Register anyway and receive the recording after the event.
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     TIBCO Software
By: Dyn     Published Date: Mar 30, 2016
IPM offers unparalleled visibility across the Internet allowing you the ability to optimize infrastructure costs, mitigate risk, and protect your revenue. Unlike APM and NPM which only provide visibility into your applications or internal network respectively, IPM provides a complete end-to-end view of the public Internet so you can: - Decide where to host content and applications for top performance - Determine the impact website partners, such as cloud providers and ISPs, have on web responsiveness - Identify optimal cloud hosts, NSPs, CDNs, and SaaS providers for Internet traffic, by region - Monitor and measure service provider performance and SLA compliance
Tags : dyn, internet performance management, online performance, ipm, apm, npm
     Dyn
By: Trend Micro SaaS     Published Date: Sep 01, 2009
This comprehensive hosted service blocks email threats before they can touch the network, integrating powerful anti-spam and anti-phishing with award-winning antivirus and anti-spyware. Security leader Trend Micro updates and tunes the solution to keep the customer's network secure while saving valuable IT resources.
Tags : saas, trend, trend micro, software as a service, trendlabs, email security, security, interscan messaging, service level agreement, sla, virus, spam, phishing, distributed denial of service, ddos, filtering, worry free, security, remote manager
     Trend Micro SaaS
By: Trend Micro SaaS     Published Date: Oct 08, 2008
Businesses are experiencing a dramatic increase in spam and email-based attacks. These assaults not only hurt employee productivity, they consume valuable IT staff time and infrastructure resources. These threats can also expose organizations to data leaks, compliance issues and legal risks. Trend Micro's SaaS email security solution blocks spam, viruses, phishing, and other email threats before they touch your network, helping you reclaim IT staff time, end-user productivity, bandwidth, mail server storage and cpu capacity. Optional content filtering enforces compliance and helps prevent data leaks.
Tags : saas, trend, trend micro, software as a service, email threats, mail server, productivity, bandwidth, trendlabs, email security, security, interscan messaging, service level agreement, sla, virus, spam, phishing, distributed denial of service, ddos, filtering
     Trend Micro SaaS
By: Hewlett Packard Enterprise     Published Date: Aug 02, 2017
You’re looking at flash storage because you see it’s taking the storage world by storm. You’re interested in accelerating business-critical applications, consolidating a virtual server or desktop deployment, trying to get ahead of your company’s data onslaught, or some combination of the above. This easy-to-read guide was developed to help arm you with key considerations and questions to ask before investing in a flash storage array for your business today, and for the future.
Tags : flash storage, storage consolidation, virtual storage, data usage
     Hewlett Packard Enterprise
By: Aslan Training     Published Date: Aug 14, 2013
The truth about who to coach and how to assess their performance.
Tags : sales coaching, strategic coaching, sales training
     Aslan Training
By: IBM     Published Date: Jul 07, 2015
By 2018, company-supplied mobile phones will exceed 228 million and mobile devices will replace 63% of desktops. Are you ready?
Tags : ibm, mobile, devices, strategy, infrastructure
     IBM
By: IBM     Published Date: Oct 08, 2015
Download the white paper now and learn how to make your network "Ready for Mobile."
Tags : ibm, mobilefirst, network, security, data, performance, service delivery, networking, enterprise applications
     IBM
By: IBM     Published Date: Oct 01, 2013
IT-Informatik chose a full virtualization strategy, based on IBM® PowerLinux™ servers with IBM PowerVM® virtualization and Live Partition Mobility, to manage its SAP hosting services. The new solution slashes IT operational costs by more than 50 percent and enables IT-Informatik to set up new customer environments 80 percent faster.
Tags : it-informatik, it solutions, virtualization, virtualization technology, virtualization solutions, ibm powerlinux, ibm powervm virtualization, ibm, ibm power7, power7, live partition mobility, ibm storwize v7000, storage, virtualized storage, sap, it management
     IBM
By: IBM     Published Date: Jan 09, 2014
IT-Informatik chose a full virtualization strategy, based on IBM® PowerLinux™ servers with IBM PowerVM® virtualization and Live Partition Mobility, to manage its SAP hosting services. The new solution slashes IT operational costs by more than 50 percent and enables IT-Informatik to set up new customer environments 80 percent faster.
Tags : it-informatik, sap, ibm system, ibm powerlinux, operational costs, linux enterprise, partition mobility
     IBM
By: Bocada     Published Date: Aug 21, 2009
The paper then reveals a methodical, step by step process for implementing an SLA, from drawing up the initial requirements, to using the SLA to drive continuous improvements that are squarely focused on strategic business value.
Tags : service level, sla, service level agreement, service-level agreement, business management, business value, service management, itsm, bocada, bocata
     Bocada
By: ServiceNow     Published Date: Jan 17, 2017
A self-service experience helps IT and business users do more, and do it better, at a lower cost This eBook, “Consumerize the User Experience,” distills insights from the ServiceNow user community that can help you rapidly deploy an improved self-service experience while maximizing your short, medium, and long-term benefits. Learn best practices to: • Create a self-service portal where users can report issues, make requests, ask questions, and check request status • Define the service catalog to accurately reflect details of supported services, such as: scope, cost, service level agreements (SLAs), dependencies, and more • Automate knowledge sharing for better service and less hunting for information
Tags : it management, it automation, it ticketing, help desk, service desk, itsm, it service management, management, service, automation, productivity, consumer
     ServiceNow
By: ASG Software Solutions     Published Date: Mar 05, 2008
Because business success is tightly fused with technology, IT costs are rising, and this trend is expected to continue. As a result, businesses are demanding that IT be more than a static resource. IT is expected to deliver business results with a measurable contribution to the organization's bottom line.
Tags : asg, cmdb, bsm, itil, paradigm, btsm, sla, configuration management, metadata, metacmdb, lob, sdm, service dependency mapping, ecommerce, bpm, workflow, itsm, critical application, cms, itsm
     ASG Software Solutions
By: ServiceNow     Published Date: Jan 03, 2017
Learning ITIL is not easy. If memorizing ITIL terminology has made you either: Comatose Caffeine addicted Repeatedly Google the term “coping strategies” … Then clearly, you have not read our ITIL eBook series. This series will help you learn ITIL in a way that is actually (gasp!) fun. You’ll learn all about the five stages of ITIL and get: A deeper understanding of what ITIL is and why it’s so important to keep everything running at work Translations of ITIL terms (the digestible kind) to put you on the path to get ITIL certified Useful diagrams and processes to facilitate the smooth and efficient delivery of IT services What are you waiting for? Dive in!
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     ServiceNow
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