sla

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By: Aslan Training     Published Date: Aug 14, 2013
The truth about who to coach and how to assess their performance.
Tags : sales coaching, strategic coaching, sales training
     Aslan Training
By: IBM     Published Date: Jul 07, 2015
By 2018, company-supplied mobile phones will exceed 228 million and mobile devices will replace 63% of desktops. Are you ready?
Tags : ibm, mobile, devices, strategy, infrastructure
     IBM
By: IBM     Published Date: Oct 08, 2015
Download the white paper now and learn how to make your network "Ready for Mobile."
Tags : ibm, mobilefirst, network, security, data, performance, service delivery, networking, enterprise applications
     IBM
By: IBM     Published Date: Oct 01, 2013
IT-Informatik chose a full virtualization strategy, based on IBM® PowerLinux™ servers with IBM PowerVM® virtualization and Live Partition Mobility, to manage its SAP hosting services. The new solution slashes IT operational costs by more than 50 percent and enables IT-Informatik to set up new customer environments 80 percent faster.
Tags : it-informatik, it solutions, virtualization, virtualization technology, virtualization solutions, ibm powerlinux, ibm powervm virtualization, ibm, ibm power7, power7, live partition mobility, ibm storwize v7000, storage, virtualized storage, sap, it management
     IBM
By: IBM     Published Date: Jan 09, 2014
IT-Informatik chose a full virtualization strategy, based on IBM® PowerLinux™ servers with IBM PowerVM® virtualization and Live Partition Mobility, to manage its SAP hosting services. The new solution slashes IT operational costs by more than 50 percent and enables IT-Informatik to set up new customer environments 80 percent faster.
Tags : it-informatik, sap, ibm system, ibm powerlinux, operational costs, linux enterprise, partition mobility
     IBM
By: Bocada     Published Date: Aug 21, 2009
The paper then reveals a methodical, step by step process for implementing an SLA, from drawing up the initial requirements, to using the SLA to drive continuous improvements that are squarely focused on strategic business value.
Tags : service level, sla, service level agreement, service-level agreement, business management, business value, service management, itsm, bocada, bocata
     Bocada
By: ServiceNow     Published Date: Jan 17, 2017
A self-service experience helps IT and business users do more, and do it better, at a lower cost This eBook, “Consumerize the User Experience,” distills insights from the ServiceNow user community that can help you rapidly deploy an improved self-service experience while maximizing your short, medium, and long-term benefits. Learn best practices to: • Create a self-service portal where users can report issues, make requests, ask questions, and check request status • Define the service catalog to accurately reflect details of supported services, such as: scope, cost, service level agreements (SLAs), dependencies, and more • Automate knowledge sharing for better service and less hunting for information
Tags : it management, it automation, it ticketing, help desk, service desk, itsm, it service management, management, service, automation, productivity, consumer
     ServiceNow
By: ASG Software Solutions     Published Date: Mar 05, 2008
Because business success is tightly fused with technology, IT costs are rising, and this trend is expected to continue. As a result, businesses are demanding that IT be more than a static resource. IT is expected to deliver business results with a measurable contribution to the organization's bottom line.
Tags : asg, cmdb, bsm, itil, paradigm, btsm, sla, configuration management, metadata, metacmdb, lob, sdm, service dependency mapping, ecommerce, bpm, workflow, itsm, critical application, cms, itsm
     ASG Software Solutions
By: ServiceNow     Published Date: Jan 03, 2017
Learning ITIL is not easy. If memorizing ITIL terminology has made you either: Comatose Caffeine addicted Repeatedly Google the term “coping strategies” … Then clearly, you have not read our ITIL eBook series. This series will help you learn ITIL in a way that is actually (gasp!) fun. You’ll learn all about the five stages of ITIL and get: A deeper understanding of what ITIL is and why it’s so important to keep everything running at work Translations of ITIL terms (the digestible kind) to put you on the path to get ITIL certified Useful diagrams and processes to facilitate the smooth and efficient delivery of IT services What are you waiting for? Dive in!
Tags : 
     ServiceNow
By: ServiceNow     Published Date: Jan 17, 2017
Learning ITIL is not easy. If memorizing ITIL terminology has made you either: 1. Comatose 2. Caffeine addicted 3. Repeatedly Google the term “coping strategies” … Then clearly, you have not read our ITIL eBook series. This series will help you learn ITIL in a way that is actually (gasp!) fun. You’ll learn all about the five stages of ITIL and get: • A deeper understanding of what ITIL is and why it’s so important to keep everything running at work • Translations of ITIL terms (the digestible kind) to put you on the path to get ITIL certified • Useful diagrams and processes to facilitate the smooth and efficient delivery of IT services What are you waiting for? Dive in!
Tags : it management, it automation, it ticketing, help desk, service desk, itil, itsm, it service management, management, service, infrastructure, itil, ebook
     ServiceNow
By: Jonckers Translation & Engineering     Published Date: May 27, 2011
Keen and current language skills and attention to detail, as well as first-hand knowledge of cultural innuendo, local customer and market expectations would be essential. Read this case study to find out more.
Tags : jonckers, language and culture, cultural innuendo, local customer, translation
     Jonckers Translation & Engineering
By: Jonckers Translation & Engineering     Published Date: May 27, 2011
Download this case study now to see how Jonckers Translation & Engineering was able to help this customer meet its localization objectives.
Tags : jonckers, translation & engineering, asian languages, arabic, icann
     Jonckers Translation & Engineering
By: HP     Published Date: Aug 26, 2014
HP Just Right IT solutions address the networking needs of the SMB customer, no matter size or maturity level. HP OfficeConnect small business solutions provide plug-and-play wired and wireless switches with advanced features that support the needs of your growing business. HP Networking mid-market solutions, based on the HP FlexNetwork architecture, support wired and wireless networking, cloud computing, and rich-media traffic. HP also offers comprehensive network Support Services to help manage your network, mitigate risks and downtime, and increase the business value of your technology. Find out more.
Tags : data, business, technology, portfolio, cloud-based, support, portal, solution, consolidate, islands, access, reliable, retention, protection, plug, play, customer, traffic, rich-media, computing
     HP
By: WebEx     Published Date: Apr 02, 2009
This white paper presents a simple two-step process to kicking the NetMeeting habit: 1. Admitting there is a problem by recognizing the symptoms. 2. Creating a recovery plan by finding new applications and implementing a new solution.
Tags : webex, web conferencing, netmeeting, firewalls, apis, asp, live meeting, itu-t t.120 data conferencing, mcu, network address translation devices, nats, public switched telephony network, pstn, crm, roi, it support costs, web communications, full-time employee, fte, enterprise print management solutions
     WebEx
By: Nutanix     Published Date: Apr 24, 2017
Conviértase en un experto en Infraestructura Hiperconvergente Descargué el libro. La infraestructura tradicional (legacy), con sus componentes aislados como almacenamiento, redes y servidores, ya no es adecuada para cubrir las demandas cada vez mayores de las aplicaciones empresariales actuales ni el ritmo acelerado de las empresas modernas. Hoy, los expertos y líderes de TI están utilizando infraestructura Hiperconvergente para eliminar las barreras y complejidad de las plataformas tradicionales y brindar servicios de infraestructura en sus propias instalaciones (on-premise) pero con la velocidad, agilidad y eficiencia operativa de una nube pública. Descarga gratis el libro
Tags : infraestructura hiperconvergente, hiperconvergencia, cómo funciona nutanix, nutanix, hiperconvergencia de nutanix, ¿qué es un sistema convergente?, hci, almacenamiento empresarial, nube pública, nube empresarial, centro de datos, data center, definido por software
     Nutanix
By: Smartling     Published Date: Jul 17, 2014
Today's marketing technology stack offers a simplified, streamlined view of prospects and allows marketers to automate the customer conversion process. You may have a content management system ready to generate compelling content and email and social media marketing systems poised to send that content to prospects in a timely manner. The problem is that many of them don’t speak your language.
Tags : smartling, website translation, translate website, global marketing, marketing technology, fast translation, faster translation, translation speed, speed up translation
     Smartling
By: SAS     Published Date: Jan 17, 2018
For organizations to succeed with the onslaught of devices, sensors and tools that innovation garners, data must no longer be treated as a byproduct but instead as an asset. And data-driven innovation must start at the top. That's what Michael Schrage, Fellow at MIT Sloan School's Initiative on the Digital Economy, said during the Harvard Business Review webinar, Leadership and Big Data Innovation. Find out why data experimentation, governance and culture are part of the next leadership challenge for organizations.
Tags : 
     SAS
By: Intacct Corporation     Published Date: Apr 12, 2011
This paper discusses the cost impact of various components involved in software deployment models to help estimate the true TCO of cloud applications versus traditional on-premises software.
Tags : intacct, cloud computing, tco analysis, cloud, cloud applications, sla, on-premise software application, total cost of ownership
     Intacct Corporation
By: TeamQuest     Published Date: Nov 13, 2014
Learn the true business value of IT for your organization and see how you can translate this into increased revenue and productivity.
Tags : teamquest, it value, it intelligence, virtualised it, it budgets, capacity management, service optimization, itso, it analytics, show back, charge back, virtualized it, it management, data management
     TeamQuest
By: SOCRATIQ Intelligence Systems     Published Date: Feb 14, 2007
This White Paper discusses how intelligence agency management can apply machine translation as a much-needed support tool that can make linguists and intelligence analysts more effective in producing meaningful and actionable results.
Tags : translation, terrorists, homeland security, language, socratiq, voice recognition, business management, cia, information management, analytical applications, homeland, tongue, socratiq
     SOCRATIQ Intelligence Systems
By: Fiserv     Published Date: Sep 14, 2017
Global anti-money laundering (AML) standards have long required that understanding beneficial ownership be a part of a financial institution’s AML program. Beneficial ownership outlines the identity of individuals with a controlling interest in a privately held company, enabling a financial institution to understand the ultimate beneficiary of a financial transaction. Identifying beneficial ownership can be a complex process, but it’s one that institutions must conquer if they are to remain in compliance with industry rules and legislation.
Tags : anti-money laundering, aml, aml software, anti-money laundering software, beneficial ownership, risk management, aml requirements, complex ownership structures, financial action task force, fincen, financial crimes enforcement network, eu aml directive
     Fiserv
By: Balihoo     Published Date: Jul 09, 2010
Your franchisees' and affiliates' local marketing efforts could be 30% more effective!
Tags : local marketing, local advertising, franchise marketing, reseller marketing
     Balihoo
By: Akamai Technologies     Published Date: Apr 13, 2018
How Lowe’s, a Fortune 50 retailer, transformed into a omnichannel commercial success with digital performance management. In this case study, learn how Lowe’s transformed into a performance culture and delivered: Over USD$1 billion in eCommerce sales driven with growth in traffic and conversion Slashed average page load speed by half Correlated site performance with sales impact using predictive analytics Established data-driven decision making for increased customer focus and revenue
Tags : lowes, omnichannel, foundation, akamai, digital, performance, management, ecommerce
     Akamai Technologies
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