sla

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By: Cisco     Published Date: May 15, 2015
NSS Labs performed an independent test of the Cisco ASA 5525---X v5.3.1. The product was subjected to thorough testing at the NSS facility in Austin, Texas, based on the Next Generation Firewall (NGFW) methodology v5.4 available on www.nsslabs.com. This test was conducted free of charge and NSS did not receive any compensation in return for Cisco’s participation. For additional information on NGFW technology, refer to the NSS Analysis Brief entitled “What Do CIOs Need to Know About Next Generation Firewalls?”
Tags : security, vulnerability management, analytics, threat prevention, cyber attacks, firewall, cisco
     Cisco
By: Brocade     Published Date: Sep 07, 2010
Tomorrow's local-area network will be the plumbing for everything business leaders want to do, from adding HC video to using FCoE to slash storage costs. So how we ensure our LANs are robust enough to handle the pressure?
Tags : brocade, lan, network computing, informationweek analytics, unified storage, data network, data center, hd videoconferencing, security
     Brocade
By: Pure Storage     Published Date: Oct 09, 2018
Flash-Storage dringt immer mehr in die Mainstream-Datenverarbeitung vor. Dadurch verstehen die Unternehmen zunehmend nicht nur die Performance-Vorteile, sondern auch die sekundären wirtschaftlichen Vorteile, die mit einer Flash-Implementierung im großen Maßstab verbunden sind. Dank der Kombination all dieser Vorteile – geringere Latenzen, höherer Durchsatz und größere Bandbreite, höhere Storage-Dichten, deutlich geringerer Energie- und Platzbedarf, höhere CPU-Auslastung, geringerer Bedarf an Servern und damit verbunden geringere Softwarelizenzgebühren, geringere Administrationskosten und eine größere Zuverlässigkeit auf Einheitenebene – erweist sich die Verwendung von AFAs als eine wirtschaftlich überzeugende Alternative zu den herkömmlichen Storage -Architekturen, die ursprünglich für Festplattenlaufwerke (HDDs) konzipiert waren. Während die Wachstumsraten für Hybrid-Flash-Arrays (HFAs) und für ausschließlich in Verbindung mit HDDs verwendete Arrays steil nach unten gehen, gehören die
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     Pure Storage
By: Sage Software     Published Date: Apr 24, 2019
The Chemicals Industry Needs Next-Generation ERP The chemicals sector is changing corporate strategies. Revitalized ERP is key to translating those plans into practical effect.
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     Sage Software
By: SAP     Published Date: May 05, 2016
How companies collaborate with trading partners and the opportunities for improvement
Tags : sap, ariba, business, collaboration, island, trading partners, opportunity, enterprise applications
     SAP
By: SAP Ariba     Published Date: May 05, 2016
How companies collaborate with trading partners and the opportunities for improvement
Tags : sap, ariba, business, collaboration, island, trading partners, opportunity, enterprise applications
     SAP Ariba
By: SAP Ariba     Published Date: May 05, 2016
How companies collaborate with trading partners and the opportunities for improvement
Tags : sap, ariba, business, collaboration, island, trading partners, opportunity, enterprise applications
     SAP Ariba
By: Aternity     Published Date: May 22, 2015
“ This 30-minute webinar that will help you navigate the EUEM landscape and learn how traditional APM and device monitoring products provide some aspects of End User Experience Monitoring, but can often leave enterprise IT Ops teams blind to what their users are actually experiencing.
Tags : enterprise mobility, enterprise mobility management, application performance analytics, application performance monitoring, desktop management, desktop monitoring, end user experience, end user experience monitoring, end user experience management, infrastructure monitoring, it performance analytics, it service management, it service optimization, mobile application management, mobile end user experience, mobile user experience, sla management, mobile app monitoring, virtual desktop monitoring, vdi
     Aternity
By: xMatters     Published Date: Sep 22, 2014
When it comes to data breaches and service outages, it’s no longer a question of if but when. Governments worldwide increasingly have new laws, pending legislation, privacy regulations and “strong suggestions” for protecting sensitive information and taking action when breaches or service outages occur. Get the Complimentary White Paper and learn how you need to prepare for these new laws and more. The white paper examines current regional legislation and how you can implement communication best practices for maintaining transparency and trust in the face of consumer-facing service disruptions.
Tags : communication, best practices, data, breaches, enterprise, consumer, confidence, science, attacks, outages, transparency, data management
     xMatters
By: Trend Micro     Published Date: May 03, 2018
NSS Labs performed an independent test of the Trend Micro Deep Discovery Inspector Model 4000 (Hardware model 4100) v3.8 SP5 and OfficeScan (OSCE) v12.0.1807. The product was subjected to thorough testing at the NSS facility in Austin, Texas, based on the Breach Detection Systems (BDS) Test Methodology v4.0 available at www.nsslabs.com. This test was conducted free of charge and NSS did not receive any compensation in return for Trend Micro’s participation. While the companion Comparative Reports on security, performance, and total cost of ownership (TCO) will provide information about all tested products, this Test Report provides detailed information not available elsewhere.
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     Trend Micro
By: Numara Software     Published Date: Jul 16, 2009
Delivering world class customer service in today’s fast paced business environment is becoming more difficult as information and data requires instant access.
Tags : footprints, numara, blackberry, mobile, service desk, on-the-go, slas, service level agreements, smartphone, off-line synchronization, critical data, projects, surveys, workflow, service desk, tracking, billing, accounts receivable, automated integration, automated tools
     Numara Software
By: Numara Software     Published Date: Jul 09, 2009
This webinar and service catalog demo will show you how Numara FootPrints Service Catalog will help your organization quickly provide an attractive menu of services tailored to your customers while providing transparency of service costs - all integrated into your service management workflow. Learn more today!
Tags : itil v3, numara, footprints, service catalog, service request, service management, call volume, it budget, service channel management, customer experience, sla, service management solution, projects, surveys, workflow, service desk, tracking, billing, accounts receivable, automated integration
     Numara Software
By: Numara Software     Published Date: Jul 16, 2009
Discover how Numara® Track-It!® helps you avoid unplanned service interruptions, lost revenue and customer dissatisfaction due to unmanaged change. With change management capabilities, you will have the flexibility and management tools you need.• Implement change control • Reduce time and effort while improving productivity and compliance • Leverage your IT investment with a fully integrated change management solution • Improve customer satisfaction • Adhere to best practices in IT change management • Reduce the cost of IT services
Tags : help desk, track it, numara, customer management, best practices, customer satisfaction, self service, knowledge management, asset, work order, request management, alerts, sla, service level agreement, performance evaluation, dashboard, it service delivery, cost cutting, change management, change request
     Numara Software
By: Numara Software     Published Date: Jul 16, 2009
See how this integrated out-of-the-box help desk, asset management and Change Management solution can help solve many IT help desk problems with ease.• Easily create tickets and requests • Automate repetitive workflows • Perform asset discovery • Manage software license compliance • Run pre-built dashboards and reports 
Tags : numara, help desk management, track it, asset management, asset discovery, tickets, requests, dashboards, license compliance, change management, processes, sla, service level agreement, best practices, enterprise applications
     Numara Software
By: Numara Software     Published Date: Jul 16, 2009
Find out how Numara Track-It! can help you build better processes, manage organizational knowledge and solve problems quickly. Keep issues from falling through the cracks and efficiently manage help desk requests as well as other processes that require request management: • Optimize help desk efficiency with easy to use systems • Empower customers with self service • Improve productivity with automated alerts, notifications and assignments • Reduce diagnostic time with knowledge management • Reduce resolution time with asset and work order history
Tags : help desk, track it, numara, customer management, best practices, customer satisfaction, self service, knowledge management, asset, work order, request management, alerts, sla, service level agreement, performance evaluation, dashboard
     Numara Software
By: DataDirect Technologies     Published Date: Mar 17, 2009
Since the SQL Access Group created the Call Level Interface, ODBC has become the most ubiquitous method for connecting to relational database sources. ODBC was developed to allow programmers to access relational data in a uniform manner, regardless of the database backend. ODBC translates those generic commands into the specific esoteric commands of the database backend, so the quality of the driver directly determines the performance of the database connectivity layer. Learn more today!
Tags : data direct, open database, sql, call level interface, odbc, drivers, rdbms, 64-bit applications, single architecture, power consumption, rack space, scalability, oracle rac, database availability, service level agreements, slas, software development
     DataDirect Technologies
By: Mimecast     Published Date: Aug 22, 2017
The right third party solution can ensure that email is protected against advanced cyberattacks and guarantee service availability SLA – all while leveraging your investment in Office 365. But, what are the three key areas of concern around Office 365 email that you should be aware of? Read what Microsoft Office Servers and Services MVP, J. Peter Bruzzese has to say about the key features and functions you need to address security, data assurance and continuity for Office 365 email – and what to look for in a single solution that does it all.
Tags : office 365, risk mitigation, geek book, sla, cyberattacks
     Mimecast
By: BMC Software     Published Date: May 16, 2011
Learn more on how users can customize their cloud services - while you maintain control.
Tags : bmc software, custom cloud, cloud computing, modular cloud service, lilac schoenbeck, bsm, business srvice management, service level agreement, sla
     BMC Software
By: ASG Software Solutions     Published Date: Jun 02, 2009
End-user expectations and high levels of performance against Service Level Agreements (SLAs) must be achieved or organizations risk the loss of business. This paper details key capabilities needed for successful end-user monitoring and provides critical considerations for delivering a successful end-user experience.
Tags : asg, cmdb, bsm, itil, bsm, bsp, metacmdb, user experience, lan, wan, configuration management, metadata, metacmdb, lob, sdm, service dependency mapping, ecommerce, bpm, workflow, itsm
     ASG Software Solutions
By: ASG Software Solutions     Published Date: Jun 02, 2009
End-user expectations and high levels of performance against Service Level Agreements (SLAs) must be achieved or organizations risk the loss of business. This paper details key capabilities needed for successful end-user monitoring and provides critical considerations for delivering a successful end-user experience.
Tags : asg, cmdb, bsm, itil, bsm, metacmdb, archiving, sap, ilm, mobius, it service management, itil, performance testing, sla, sla management services, testing, wla, visibility, configuration management, metadata
     ASG Software Solutions
By: Oracle Service Cloud     Published Date: Mar 23, 2016
You know what you need to do—provide personalized service anytime, anywhere, on any device. You know why you need to do it—a 10 percent increase in your customer experience score can translate into an additional $1B in revenue! The issue is, “How to get from where you are today, to where you need to be?” That’s where Oracle’s Roadmap to Modern Customer Service (RTM) can help. The RTM framework enables you to determine your current stage of customer service maturity and map out your steps for getting to the next level. To help get you started, here is a brief overview of the three stages of customer service maturity.
Tags : oracle, service cloud, customer service, customer engagement
     Oracle Service Cloud
By: Pepperdata     Published Date: Jun 25, 2015
Download this whitepaper to learn how real-¬time cluster optimization technology can be used in multi¬-tenancy Hadoop environments to: • Eliminate the expense of having to physically isolate workloads • Enforce service level agreements (SLAs) based on customer¬ defined policies • Enable cluster usage tracking by job, task and user to speed troubleshooting and help with chargebacks
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     Pepperdata
By: Virgin Pulse     Published Date: Jun 26, 2013
Most U.S. businesses are still sorting out the implications of federal healthcare reform — even though the legislation became law in 2010, was upheld by the U.S. Supreme Court last June, and has already seen several of its mandates implemented. Nonetheless, if you’re responsible for the success of your company’s wellness programs, the best part of the complex healthcare reform law is yet to come.
Tags : corporate wellness, heathcare, healthcare reform, benefits
     Virgin Pulse
By: Manhattan Associates     Published Date: May 15, 2019
For retailers and brands looking to transform their customer experience through improved in-store selling, engagement and fulfillment, this buyers’ guide will help translate critical business needs into prioritized criteria for point of sale software selection.
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     Manhattan Associates
By: GE Healthcare     Published Date: Jun 10, 2015
Radiological Associates of Long Island implemented Universal Viewer to give radiologists PACS reading tools and advanced features across the enterprise and anywhere Internet access is available.
Tags : enterprise imaging, advanced visualization, universal viewer, centricity pacs, radiology imaging solutions, diagnostic medical imaging, radiology, medical imaging, medical imaging technology, medical imaging pacs, medical imaging systems, medical imaging services, medical imaging technologies, smart reading protocols
     GE Healthcare
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