sla

Results 326 - 350 of 513Sort Results By: Published Date | Title | Company Name
By: Mimecast     Published Date: Aug 22, 2017
The right third party solution can ensure that email is protected against advanced cyberattacks and guarantee service availability SLA – all while leveraging your investment in Office 365. But, what are the three key areas of concern around Office 365 email that you should be aware of? Read what Microsoft Office Servers and Services MVP, J. Peter Bruzzese has to say about the key features and functions you need to address security, data assurance and continuity for Office 365 email – and what to look for in a single solution that does it all.
Tags : office 365, risk mitigation, geek book, sla, cyberattacks
     Mimecast
By: BMC Software     Published Date: May 16, 2011
Learn more on how users can customize their cloud services - while you maintain control.
Tags : bmc software, custom cloud, cloud computing, modular cloud service, lilac schoenbeck, bsm, business srvice management, service level agreement, sla
     BMC Software
By: ASG Software Solutions     Published Date: Jun 02, 2009
End-user expectations and high levels of performance against Service Level Agreements (SLAs) must be achieved or organizations risk the loss of business. This paper details key capabilities needed for successful end-user monitoring and provides critical considerations for delivering a successful end-user experience.
Tags : asg, cmdb, bsm, itil, bsm, bsp, metacmdb, user experience, lan, wan, configuration management, metadata, metacmdb, lob, sdm, service dependency mapping, ecommerce, bpm, workflow, itsm
     ASG Software Solutions
By: ASG Software Solutions     Published Date: Jun 02, 2009
End-user expectations and high levels of performance against Service Level Agreements (SLAs) must be achieved or organizations risk the loss of business. This paper details key capabilities needed for successful end-user monitoring and provides critical considerations for delivering a successful end-user experience.
Tags : asg, cmdb, bsm, itil, bsm, metacmdb, archiving, sap, ilm, mobius, it service management, itil, performance testing, sla, sla management services, testing, wla, visibility, configuration management, metadata
     ASG Software Solutions
By: Oracle Service Cloud     Published Date: Mar 23, 2016
You know what you need to do—provide personalized service anytime, anywhere, on any device. You know why you need to do it—a 10 percent increase in your customer experience score can translate into an additional $1B in revenue! The issue is, “How to get from where you are today, to where you need to be?” That’s where Oracle’s Roadmap to Modern Customer Service (RTM) can help. The RTM framework enables you to determine your current stage of customer service maturity and map out your steps for getting to the next level. To help get you started, here is a brief overview of the three stages of customer service maturity.
Tags : oracle, service cloud, customer service, customer engagement
     Oracle Service Cloud
By: Pepperdata     Published Date: Jun 25, 2015
Download this whitepaper to learn how real-¬time cluster optimization technology can be used in multi¬-tenancy Hadoop environments to: • Eliminate the expense of having to physically isolate workloads • Enforce service level agreements (SLAs) based on customer¬ defined policies • Enable cluster usage tracking by job, task and user to speed troubleshooting and help with chargebacks
Tags : 
     Pepperdata
By: Virgin Pulse     Published Date: Jun 26, 2013
Most U.S. businesses are still sorting out the implications of federal healthcare reform — even though the legislation became law in 2010, was upheld by the U.S. Supreme Court last June, and has already seen several of its mandates implemented. Nonetheless, if you’re responsible for the success of your company’s wellness programs, the best part of the complex healthcare reform law is yet to come.
Tags : corporate wellness, heathcare, healthcare reform, benefits
     Virgin Pulse
By: Manhattan Associates     Published Date: May 15, 2019
For retailers and brands looking to transform their customer experience through improved in-store selling, engagement and fulfillment, this buyers’ guide will help translate critical business needs into prioritized criteria for point of sale software selection.
Tags : 
     Manhattan Associates
By: Zscaler     Published Date: Jun 20, 2019
Una solución para un entorno de TI cambiante Debido al auge de la nube y de la movilidad, el perímetro de seguridad tradicional que antes protegía a los usuarios y los servicios internos dentro de la red corporativa, en gran medida ya no existe. Ha llegado el momento de que la seguridad evolucione, trasladando las protecciones más cerca del usuario y poniendo un nuevo énfasis en la comodidad, flexibilidad y fiabilidad. Descubren más sobre la solución SDP de Zscaler en este libro blanco.
Tags : 
     Zscaler
By: GE Healthcare     Published Date: Jun 10, 2015
Radiological Associates of Long Island implemented Universal Viewer to give radiologists PACS reading tools and advanced features across the enterprise and anywhere Internet access is available.
Tags : enterprise imaging, advanced visualization, universal viewer, centricity pacs, radiology imaging solutions, diagnostic medical imaging, radiology, medical imaging, medical imaging technology, medical imaging pacs, medical imaging systems, medical imaging services, medical imaging technologies, smart reading protocols
     GE Healthcare
By: GE Healthcare     Published Date: Jun 11, 2015
Radiological Associates of Long Island implemented Universal Viewer to give radiologists PACS reading tools and advanced features across the enterprise and anywhere Internet access is available.
Tags : enterprise imaging, advanced visualization, universal viewer, centricity pacs, radiology imaging solutions, diagnostic medical imaging, radiology, medical imaging, medical imaging technology, medical imaging pacs, medical imaging systems, medical imaging services, medical imaging technologies, smart reading protocols
     GE Healthcare
By: HireRight     Published Date: Jul 31, 2013
As state E-Verify legislation becomes more ubiquitous, coupled with federal legislation and increasingly stringent enforcement policies, it has never been more important for all organizations, regardless of size or industry.
Tags : hireright, i-9 compliance, ice fines, e-verify legislation, human resources
     HireRight
By: Splunk     Published Date: Nov 29, 2018
From protecting customer experience to preserving lines of revenue, IT operations teams face increasingly complex responsibilities and are responsible for preventing outages that could harm the organization. As a Splunk customer, your machine data platform empowers you to utilize machine learning to reduce MTTR. Discover how six companies utilize machine learning and AI to predict outages, protect business revenue and deliver exceptional customer experiences. Download the e-book to learn how: Micron Technology reduced number of IT incidents by more than 50% Econocom provides better customer service by centralizing once-siloed analytics, improving SLA performance and significantly reducing the number of events TransUnion combines machine data from multiple applications to create an end-to-end transaction flow
Tags : predictive it, predictive it tools, predictive analytics for it, big data and predictive analytics
     Splunk
By: HotSchedules     Published Date: Jul 28, 2017
If you work in the service or hospitality industry, you know the business impacts of new legislation are a constant concern. Laws regulating wages, overtime and paid sick leave can affect the bottom line if your business doesn’t comply, and now a new beast is rearing its head. The Fight for Fifteen movement is gaining momentum, pushing for a $15 minimum wage and inspiring lawmakers to explore new legislation designed to improve labor scheduling in restaurants, and in turn, the lives of employees. What does that mean for your business? This eBook will break down what you need to know, from the impacts on owner-operators to ways you can get in front of the issue.
Tags : predictive scheduling, regulation, minimum wage, employee satisfaction
     HotSchedules
By: IBM     Published Date: Oct 14, 2014
Building a mobile collaboration or bring-your-own-device solution requires three things: mobile applications, the mobile devices themselves and the network that underpins them both. Often, the network and its capabilities take a back seat to applications and devices—which can ultimately lead to poor performance or an inflexible infrastructure. Find out how to develop the type of network that truly supports mobile devices, applications and unified communications programs, thereby establishing the foundation for stronger mobile solutions.
Tags : mobile collaboration, mobile applications, mobile solutions, mobile infrastructure, it management
     IBM
By: IBM     Published Date: Jan 09, 2015
Building a mobile collaboration or bring-your-own-device solution requires three things: mobile applications, the mobile devices themselves and the network that underpins them both. Often, the network and its capabilities take a back seat to applications and devices—which can ultimately lead to poor performance or an inflexible infrastructure. Find out how to develop the type of network that truly supports mobile devices, applications and unified communications programs, thereby establishing the foundation for stronger mobile solutions.
Tags : ibm, mobile, network, capabilities, solutions, strategy, cisco, challenges, iot, byod, networking, security, it management
     IBM
By: IBM     Published Date: Oct 10, 2013
Mobile computing via smart phone, laptop, tablet and e-reader is becoming commonplace in the enterprise today. Unfortunately, so are the challenges it brings. This White Paper examines the network security, device management, network performance and user expectation issues you need to solve for effective mobile collaboration, and outlines the planned, architectural approach IBM recommends.
Tags : mobile computing, smart phones, wireless devices, device management, security, network performance, user expectations, mobile collaborations, architectural approach, mobile onslaught, networking
     IBM
By: MuleSoft     Published Date: Apr 15, 2019
Healthcare organizations across the care continuum, from hospitals and health systems, to health insurers, to life sciences companies, must digitally transform in order to address legislative and market disruption. Driving digital transformation in healthcare requires connectivity across an ever-increasing number of applications, data and devices. Because of this, connectivity has emerged as a bottleneck that slows the development of new applications and the adoption of new technologies. In response, leading healthcare organizations have adopted API-led connectivity, which eliminates this connectivity bottleneck and enables 2-5X IT project delivery. Download this eBook to learn: How leading healthcare organizations like Sutter Health, Premera Blue Cross and Hologic are leveraging API-led connectivity to accelerate IT project delivery speed How APIs can be used to address the unique business and IT challenges faced by health systems, health insurers and life sciences companies How Mu
Tags : 
     MuleSoft
By: Code42     Published Date: Jan 13, 2016
Whether in search of better managers, higher pay or more recognition, people are changing careers faster than ever. The average tenure of wage and salary employees is 4.6 years. With more and more employees working exclusively with corporate data, higher attrition translates to higher levels of data loss. Many employees feel entitled to the work they’ve created and ignore security policies, simply taking the data they want. While some of this pilfered data is innocuous or already in the public realm, some of it is classified, such as customer and employee information, payment data and intellectual property. Code42 provides enterprise organizations with a way to view, manage and protect data from walking out the door. Download the white paper to learn how.
Tags : code42, data protection, payment data, data protection, corporate data security, security, it management, enterprise applications
     Code42
By: Aon Hewitt     Published Date: Jan 20, 2015
Download to read an interview with the CFO of Ricoh, Gary Crowe. He discusses private health exchanges and more specifically the evaluation of the Aon Active Health Exchange.
Tags : aon, health care strategy, health benefits, health care industry, employee benefits, market forces, legislative changes
     Aon Hewitt
By: Akamai     Published Date: Jul 06, 2010
Founded in the Queensland outback in 1920, Qantas Airways is the world's longest continuously operating airline. Today it is widely regarded as the world's leading long-distance airline and one of the strongest brands in Australia, responsible for an estimated $1.7 billion in revenue for the fiscal year 2009/2010. The airline is committed to continually improving the experience on its website, qantas.com, whether enabling travelers to book all parts of a holiday or to self-manage their travel experiences. Since the site was first launched in 1996, it has evolved into the airline's primary customer contact channel.
Tags : qantas, case study, site performance, clicks, travel, e-commerce, ecommerce, uptime, reach
     Akamai
By: ServiceNow     Published Date: Jan 03, 2017
Learning ITIL is not easy. If memorizing ITIL terminology has made you either: Comatose Caffeine addicted Repeatedly Google the term “coping strategies” … Then clearly, you have not read our ITIL eBook series. This series will help you learn ITIL in a way that is actually (gasp!) fun. You’ll learn all about the five stages of ITIL and get: A deeper understanding of what ITIL is and why it’s so important to keep everything running at work Translations of ITIL terms (the digestible kind) to put you on the path to get ITIL certified Useful diagrams and processes to facilitate the smooth and efficient delivery of IT services What are you waiting for? Dive in!
Tags : 
     ServiceNow
By: Rackspace     Published Date: Mar 28, 2018
Following Google’s recent Managed Services Partner Program Launch,Rackspace® announced that it is migrating, managing and optimizing business-critical workloads for several customers, from enterprises to educational institutions to emerging start-ups, on Google Cloud Platform.
Tags : 
     Rackspace
By: Sophos     Published Date: Mar 26, 2013
Our experts at SophosLabs look in depth at ransomware variants and delivery mechanisms, and show how you can protect your data with a complete security strategy.
Tags : ransomware, sophos, data, protect, security, strategy
     Sophos
By: Canon Business Process Services, Inc.     Published Date: Aug 17, 2015
Every business day, corporate campuses across the country function like small cities requiring highly specialized facilities and logistics management services. This paper will explore effective and efficient Corporate Campus Logistics Services to ensure the efficient flow of materials and people at large multi-building office campuses serving thousands of employees. Corporate facilities, real estate management, logistics and procurement teams as well as commercial real estate management companies are charged with sourcing the services that are the underpinnings of these mega-campuses. It’s an effort that spans a wide range—coordinating the receipt and distribution of supplies, equipment and packages; safely transporting thousands of employees as well as suppliers and contractors to locations within the campus; tracking and warehousing countless materials to support daily planned and unplanned workplace needs. Learn more about lowering costs, streamlining operational efficiency and gaining high employee satisfaction.
Tags : canon business process services, outsourcing services, managed services, logistics services, warehouse management, facilities management, commercial real estate management, corporate real estate management, business operations, vendor management, performance management, service level agreements, slas
     Canon Business Process Services, Inc.
Start   Previous    7 8 9 10 11 12 13 14 15 16 17 18 19 20 21    Next    End
Search White Papers      

Add White Papers

Get your white papers featured in the insideHPC White Paper Library contact: Kevin@insideHPC.com