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By: Genesys     Published Date: Jul 13, 2018
Artificial Intelligence (AI) is staggering in its speed of handling simple requests and automating conversations. But AI solutions are not enough for the best customer experiences. Human emotions sometimes demand the human touch that only live agents can provide. Kate, Customer Experience AI by Genesys, combined with the power of human touch can improve customer experience, empower employees and dramatically reduce costs. This seamless combination of AI technology and humans, or “Blended AI by Genesys,” addresses the entire customer journey for the best possible outcomes. Download the eBook and learn how Kate and Blended AI lets you: • Personalize self-service • Connect customer conversations • Create smart agent experiences • Start small and deploy fast with MicroApps
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     Genesys
By: Genesys     Published Date: Feb 22, 2018
Move to the Cloud with Confidence If you are considering the right deployment model for your contact center, economic guidelines can help you choose the solution that is best for your company. Cloud, on-premises or hybrid. Just a few years ago, businesses were still unsure of the viability of moving their contact centers and other critical enterprise systems to the cloud. Since then, with the decrease of cloud costs, and the corresponding increase in security and, the viability and total cost of ownership of cloud deployments are attracting more and more companies. This eBook will cover how different criteria can affect a choice between a cloud or on-premises contact center, including: • The size of your contact center, and business requirements such as customer journey management • The location and quantity of contact centers being managed • The need for scalability, speed of deployment, and maintenance requirements Read the eBook today!
Tags : contact center, cloud, ebook, customer journey
     Genesys
By: Genesys     Published Date: Jun 08, 2018
If you are considering the right deployment model for your contact center, economic guidelines can help you choose the solution that is best for your company. Cloud, on-premises or hybrid. Just a few years ago, businesses were still unsure of the viability of moving their contact centers and other critical enterprise systems to the cloud. Since then, with the decrease of cloud costs, and the corresponding increase in security and, the viability and total cost of ownership of cloud deployments are attracting more and more companies. This eBook will cover how different criteria can affect a choice between a cloud or on-premises contact center, including: • The size of your contact center, and business requirements such as customer journey management • The location and quantity of contact centers being managed • The need for scalability, speed of deployment, and maintenance requirements Read the eBook today!
Tags : cloud, contact center, customer journey, hybrid
     Genesys
By: SAP     Published Date: Jun 12, 2015
In this e-book you’ll see how solutions that span the entire employee lifecycle simplify your technologies, processes, and decision making. And you’ll learn how, combined with our global partner ecosystem and SAP’s experience and commitment, they can help you achieve your goals. With SuccessFactors you can run simple, at the right speed, and in the right direction, to win.
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     SAP
By: SuccessFactors, an SAP Company     Published Date: Jun 18, 2015
In this e-book you’ll see how solutions that span the entire employee lifecycle simplify your technologies, processes, and decision making. And you’ll learn how, combined with our global partner ecosystem and SAP’s experience and commitment, they can help you achieve your goals. With SuccessFactors you can run simple, at the right speed, and in the right direction, to win.
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     SuccessFactors, an SAP Company
By: 3D Systems     Published Date: Feb 28, 2019
Combining the right people, hardware, and software to ensure quality everywhere Quality and reliability matter more than ever. In today’s hypercompetitive environment, companies can’t afford to lag behind when it comes to the quality of their products. And management can’t lag behind when it comes to adopting new tools and technologies to ensure quality everywhere. Over the past two decades, 3D scanning has become a crucial tool in many manufacturers’ measurement and inspection arsenals. It’s an effective metrology technique that is trusted for its accuracy, reliability, speed, and ease of use. Its noncontact nature and exceptional flexibility make it ideal for measuring a wide range of parts in a wide range of places. An effective approach to 3D scanning requires matching the right people with the right hardware and the right software to best meet your company’s measurement needs. This eBook will help you determine if 3D scanning is right for your inspection needs, and if it is, how b
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     3D Systems
By: VMware     Published Date: Aug 09, 2012
Small and midsize firms virtualize IT infrastructure to meet real-world challenges: simplifying operations to focus on business issues, speeding up application rollouts to get more done, safeguarding data and operations to stay open and productive,
Tags : vmware, virtualization, infrastructure, data protection, data security
     VMware
By: Oracle + Dyn     Published Date: Jun 27, 2017
"DNS has evolved from a set-it and forget it solution into a mission-critical layer of your online infrastructure. The capabilities of DNS go far beyond speeds, feeds and query resolution. Download this “Rethink DNS” eBook and discover smarter ways to use DNS to optimize performance, build resiliency and manage traffic across hybrid cloud environments. This eBook covers: • Why DNS is central to the user experience • Costs and revenue impact of latency or outages • Risks and challenges of in-house and managed DNS services • Selecting the right DNS provider for your business Download eBook! "
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     Oracle + Dyn
By: MuleSoft     Published Date: Jul 13, 2018
"Today, more and more brands are building an eCommerce presence. eCommerce is now considered the “new way to shop,” and this means that businesses must build a robust eCommerce strategy in order to succeed in the market. The reality, however, is that eCommerce projects take up to 9+ months to develop, with 3 months of that time dedicated to integration. This long development process can hinder speed to market––thereby obstructing key business initiatives. Download this whitepaper to learn how to build an eCommerce platform more quickly and the role of APIs in the process."
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     MuleSoft
By: IBM     Published Date: Dec 30, 2008
Research giant Forrester estimates that on average, data repositories for large applications grow by fifty percent annually. However, up to half of all that data can be duplicate or otherwise unnecessary. With no end in sight for the increase of raw data (both structured and unstructured), organizations must be ever more strategic about where and how to store enterprise information. Meanwhile, a tightening economy is putting pressure on costs, just as compliance mandates call for greater visibility into processes and data. What to do? Register for this Web Seminar to learn the four pillars of strategic storage, and how they can be used to simultaneously reduce costs, while improving speed, accuracy and accountability. The four pillars will be discussed in detail, with real-world examples of each: deep compression, database archiving,de-duplication thin provisioning.
Tags : strategic storage, ibm, enterprise information, deep compression, database archiving, de-duplication, thin provisioning, storage, data management
     IBM
By: Esker     Published Date: Jan 21, 2016
EDI solutions may be far from perfect, but their positive impact on the speed, accuracy and efficiency of order processing is unquestionable. There's just one rather large exception... exceptions. Learn how to simplify EDI exception handling by downloading this not-so-technical EDI order processing handbook. You'll discover added values that automation brings to EDI order processing, such as: - Faster resolutions involving less complexities - Reduced needs for IT involvement - Easier access to orders in the EDI workflow - Improved forecasting via intelligent dashboards Learn more about EDI and handling exceptions with order processing automation — download the handbook now!
Tags : esker, edi order processing, edi solutions, it management, networking, software development, enterprise applications
     Esker
By: JBoss Developer     Published Date: Oct 21, 2016
Markets constantly test organizations with shifting customer expectations and competitors seeking to provide better value at a lower cost. This tension is the catalyst that continually pushes organizations to search for ways to improve their services, improve the speed which they deliver value to their customers, enable employees to get more done with less administrative overhead, and most importantly, to constantly grow by generating more revenue. This is the basis of BPM, to be able to identify and capture processes in an organization to create repeatable, measureable and consistent execution of goals to drive their business forward.
Tags : open source, stp, brms, kpi, management
     JBoss Developer
By: GoToAssist     Published Date: Oct 05, 2011
This new TSIA white paper explores 3 fundamental metrics - operational, quality and cost - that you should include in your services dashboard, outlines specific measurements to track in each area and provides industry averages for key metrics to help with benchmarking.
Tags : citrix, technology, metric, tsia, operations, quality, cost, dashboard, customer, benchmarking
     GoToAssist
By: 3D Systems     Published Date: May 15, 2019
Jigs and fixtures offer manufacturers a reliable process for delivering accurate, high-quality outcomes, whether for a specific part or feature, or for consistency across multiples of parts. Although the methodologies and materials for producing jigs and fixtures have evolved beyond the conventional metal tooling of years past, their position as a manufacturing staple remains constant due to the benefits they offer. This eBook discusses the use of additive manufacturing (AM) for jig and fixture applications, and demonstrates how production support can be improved in terms of speed, cost and functionality. The applications included within this eBook offer a mere glimpse at what is possible with AM for production support. The examples chosen illustrate opportunities for applying design principles and technology capabilities that are transferable across a wide range of applications.
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     3D Systems
By: 3D Systems     Published Date: May 15, 2019
Jigs and fixtures offer manufacturers a reliable process for delivering accurate, high-quality outcomes, whether for a specific part or feature, or for consistency across multiples of parts. Although the methodologies and materials for producing jigs and fixtures have evolved beyond the conventional metal tooling of years past, their position as a manufacturing staple remains constant due to the benefits they offer. This eBook discusses the use of additive manufacturing (AM) for jig and fixture applications, and demonstrates how production support can be improved in terms of speed, cost and functionality. The applications included within this eBook offer a mere glimpse at what is possible with AM for production support. The examples chosen illustrate opportunities for applying design principles and technology capabilities that are transferable across a wide range of applications.
Tags : 
     3D Systems
By: Carbonite     Published Date: Aug 02, 2017
Every day, a new product launch promises speed, efficiency or savings for businesses eager to stay a step ahead. But if you’re an IT pro, and it’s your job to onboard the new system, the allure gives way to practical considerations: How are you going to move all that critical data—including dependencies, settings and custom configurations—from one system to another so it all talks to each other the way it’s supposed to? Whether you’re tackling a oneoff project or looking to improve your in-house skills, these eight tips for mastering migration will help you form a strategy, determine costs and find technical solutions to ensure successful migration no matter what platform you’re on or which one you’re moving to.
Tags : migration, technical solutions
     Carbonite
By: Aerohive     Published Date: May 14, 2015
Understanding Network Design Considerations for High-Speed Wi-Fi in a Mobile-First Network.
Tags : creating a mobile first environment, high speed wi-fi, aerohive 802.11 ac
     Aerohive
By: VSS Monitoring     Published Date: Apr 01, 2015
In May 2014 VSS Monitoring announced a significant expansion of its solution portfolio for providing packet visibility into high-speed 40G and 100G enterprise and service provider networks. With the release of the vBroker 6000 and vBroker 520, the company took aggressive and definitive steps to deliver high-performing solutions for high-density carrier and cloud infrastructure deployments and 100G transitions, allowing IT organizations to maintain operations monitoring and security integrity throughout upgrades to and new deployments of extreme high-speed networks.
Tags : ema, vss, 100g, visibility solutions, nvc, npb, it management
     VSS Monitoring
By: mindSHIFT     Published Date: Nov 29, 2007
A millisecond of downtime can mean millions of dollars. Maintaining compliance while ensuring your firm has the required speed and uptime can be daunting. Learn what you can do with your email and instant messages to prepare for your next regulatory audit.
Tags : secure im, secure instant messaging, audit, security audit, auditing, compliance, email security, high availability, mindshift
     mindSHIFT
By: Symantec.cloud     Published Date: Apr 15, 2010
Keeping email secure and available is a complex and daunting task. Learn how a hosted solution can provide secure and available email
Tags : messagelabs symantec hosted services, email, security, botnets
     Symantec.cloud
By: Dell EMEA     Published Date: Jun 14, 2019
As a powerhouse of seven technology leaders—Dell, Dell EMC, Pivotal, RSA, Secureworks, Virtustream and VMware—Dell Technologies is committed to transforming businesses, shaping the future of innovation and developing technologies to drive human progress. Our technology, channel and IoT partners add further weight to our line-up, with many of our ISVs offering world-class expertise in developing and implementing solutions for specific manufacturing use cases. Together, we can help you manage your data across the entire manufacturing process and supply chain, from the edge to the core to the cloud, speeding up your application development and compressing your time to market. And our engineers are ready to help you design and build solutions to meet your unique requirements. With technology tailored for industrial environments, you can quickly deploy world-class Industry 4.0 solutions—including IoT and edge computing applications. Our goal is to speed your product development, scale glob
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     Dell EMEA
By: IBM     Published Date: Jun 29, 2018
IBM LinuxONE™ is an enterprise Linux server engineered to deliver cloud services that are secure, fast and instantly scalable. The newest member of the family, IBM LinuxONE Emperor™ II, is designed for businesses where the following may be required: • protecting sensitive transactions and minimizing business risk • accelerating the movement of data, even with the largest databases • growing users and transactions instantly while maintaining operational excellence • accessing an open platform that speeds innovation
Tags : 
     IBM
By: Group M_IBM Q418     Published Date: Sep 10, 2018
IBM LinuxONE™ is an enterprise Linux server engineered to deliver cloud services that are secure, fast and instantly scalable. The newest member of the family, IBM LinuxONE Emperor™ II, is designed for businesses where the following may be required: • protecting sensitive transactions and minimizing business risk • accelerating the movement of data, even with the largest databases • growing users and transactions instantly while maintaining operational excellence • accessing an open platform that speeds innovation
Tags : 
     Group M_IBM Q418
By: Group M_IBM Q119     Published Date: Dec 18, 2018
IBM LinuxONE™ is an enterprise Linux server engineered to deliver cloud services that are secure, fast and instantly scalable. The newest member of the family, IBM LinuxONE Emperor™ II, is designed for businesses where the following may be required: • protecting sensitive transactions and minimizing business risk • accelerating the movement of data, even with the largest databases • growing users and transactions instantly while maintaining operational excellence • accessing an open platform that speeds innovation
Tags : 
     Group M_IBM Q119
By: Oracle     Published Date: Jan 09, 2019
Speed has become the necessary basis of competition. See how Oracle aims to help clients with this through their vision for autonomous database.
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     Oracle
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