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By: Salesforce     Published Date: Oct 17, 2019
Customer experience management means caring about the end-to-end experience your brand has with its prospects, customers, and brand evangelists. Managing the customer experience requires attention to detail at all steps along the path to purchase, from the content created to capture awareness, to the ecommerce experience of shopping on your site, and the after-sale commitment to keep loyal customers engaged using newsletters, coupons, and customer-appreciation sales. Read this guide to find out more.
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     Salesforce
By: Qualys     Published Date: Feb 17, 2016
It’s not easy being today’s CISO or CIO. With the advent of cloud computing, Shadow IT, and mobility, the risk surface area for enterprises has increased dramatically, while IT budgets have shrunk and skilled cyber security talent is virtually impossible to find. Thankfully, the CIS Top 20 Critical Controls provides a pragmatic approach, offering prioritized guidance on the important steps for implementing basic cyber hygiene practices. With the CIS Top 20 Critical Security Controls, CISOs now have a blueprint for reducing risk and managing compliance. By automating each of these controls, CISOs enable their information security teams to do much more with less, essentially operationalizing good cyber hygiene.
Tags : qualys, cis, critical security, cloud computing, cyber security, networking, security, it management
     Qualys
By: CA WA 2     Published Date: Oct 01, 2008
Featuring an expert from Enterprise Management Associates, this webcast discusses some tactical steps towards automation of various IT processes, showing how even in processes with interdependent tasks, IT Process Automation can start IT groups down the path of reducing complexity and error rates, two of the leading drivers of cost and chaos.
Tags : ca wa, ca wa 2, process automation, it process, bpa, business process automation, it management, webcast
     CA WA 2
By: F5 Networks Inc     Published Date: Mar 30, 2018
Some organizations have carefully crafted strategies for cloud technology adoption; but for most, their journey to the cloud has been an ad hoc affair. Many have deployed applications in a number of different clouds: public clouds, private clouds, and even combinations of the two. While public and private clouds demonstrate how effective they can be in enabling companies to deploy applications quickly, hybrid cloud strategies prove the value of hosting applications in both cloud and on-premises environments. Similarly, SaaS offerings transform the way businesses interact with customers, partners, and vendors.
Tags : cloud, public, private, technology, organizations, strategies, business
     F5 Networks Inc
By: BMC Control M     Published Date: Jul 16, 2009
Companies running legacy job scheduling products suffer from higher costs, inefficient use of resources, and greater IT complexity, according to independent analyst firm Enterprise Management Associates. Read their findings, and see why consolidating on a single, comprehensive workload automation solution is an easy win for IT and the business.
Tags : smart, modular, cost-effective, ema, enterprise management associates, it complexity, workload automation, bmc
     BMC Control M
By: Cornerstone OnDemand     Published Date: Mar 27, 2017
Do you believe that your organisation could use a talent management initiative? Need help making the case to a business leader? This asset will help you prepare by giving you tips on topics such as: • Thinking like an executive • Identifying talent-related challenges • Assigning metrics to ensure accountability Interested in learning more about building your business case? Download 6 Steps to Making the Case for Talent Management.
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     Cornerstone OnDemand
By: DigitalPersona UK     Published Date: Jul 21, 2011
This whitepaper takes a deeper look at the steps you can take to protect your critical data and provide secure access to that data via the cloud to improve your security posture and reduce cost.
Tags : end point security, digitalpersona, saas, security as a service, cloud, cloud security, cloud based security, saas security
     DigitalPersona UK
By: Fortinet, Inc.     Published Date: Jul 27, 2011
As many network administrators initiate their IPv6 migration projects, other IT professionals do not know where to begin. This white paper first describes the importance of securing the network against IPv6 threats well before the introduction of any IPv6 traffic. It then outlines the steps involved to begin securing a transitional IPv4/IPv6 network.
Tags : fortinet, fortigatet, ipv6 migration, network security, ipv6 transition, ipv6 translation, performance management, threat management
     Fortinet, Inc.
By: Citrix Systems     Published Date: Jan 29, 2013
This paper describes the issues that arise when allowing iPad into the enterprise network and the steps IT must take to maintain control. It outlines security considerations, risk mitigation options and the architecture required to support the iPad
Tags : ipad, android, tablet, mobility, byo, smartphone, citrix, data management
     Citrix Systems
By: Citrix Systems     Published Date: Jan 29, 2013
Client virtualization technologies properly matched to work styles provide an effective means of accelerating the BYOC program by allowing you to provide a standardized, well-managed desktop environment on employee-owned computers and more.
Tags : ipad, android, tablet, mobility, byo, smartphone, it management, data management
     Citrix Systems
By: LogMeIn     Published Date: May 15, 2012
The way in which consumers communicate is evolving; they are rapidly adopting communities, web self-service and social media for both personal and business interactions. Customer support organizations must adapt their strategies in order to provide effective online tools to engage with the customer on the customer's terms.
Tags : logmein, marketing, customer service, customer satisfation, customer feedback
     LogMeIn
By: hybris software     Published Date: Aug 01, 2012
It's true that deploying B2B e-commerce platform involves many unique requirements not commonly found in B2C operations, such as incorporating a complex product port-folio, multiple distribution channels, and integrating with third party systems And yet, it's possible to complete an initial out-of-the-box B2B implementation within three months, if all the right critical path steps are followed. Additional features and functionality can be added after the initial launch, provided that the chosen out-of-the-box platform is designed to be used over the long run.
Tags : information technology, finance, analytics, maerchandising, product management, marketing, mapping, requirements gathering
     hybris software
By: Nutanix, Inc.     Published Date: May 02, 2013
Enterprise data-centers are straining to keep pace with dynamic business demands, as well as to incorporate advanced technologies and architectures that aim to improve infrastructure performance, scale and economics. meeting these requirements, however, often requires a complete rethinking of how data centers are designed and managed. Fortunately, many enterprise IT architects are leading cloud providers have already demonstrated the viability and the benefits of a more modern, software-defined data center. This Nutanix white paper examines eight fundamental steps leading to a more efficient, manageable and scalable data center.
Tags : nutanix, data-centers, dynamic business demands, advanced technologies, it management, enterprise applications, data management
     Nutanix, Inc.
By: Teradata     Published Date: Jun 12, 2013
This paper takes a look at the hard truths and common misconceptions surrounding big data. In particular, it focuses on five common myths about large-scale analytics, athen offers a glimpse at the next steps necessary to make big data work for you.
Tags : big data, big data analytics, data driven marketing
     Teradata
By: Teradata     Published Date: Jun 14, 2013
Download this paper for an in-depth look at how advances in mHealth technology and the use of biometric data analytics are important to improving the overall healthcare system.
Tags : biometric data analysis, mobile healthcare, healthcare, mhealth, biometric data
     Teradata
By: NetApp     Published Date: Nov 12, 2014
With cloud computing usage growing rapidly, the role of I&O must expand to ensure the most effective and efficient use of cloud offerings. These eight steps teach I&O professionals how to act as internal cloud service brokers and facilitate a successful transition to hybrid IT.
Tags : hybrid it, cloud enabler, internal cloud service, transition, efficiency, networking
     NetApp
By: Smarsh     Published Date: Dec 07, 2016
This guide contains practical steps that will help you develop a social media strategy so you gain maximum business value from your social efforts. It also outlines some smart policy suggestions—so you can ensure that your organization is protected from damage to your brand’s reputation and the risk of litigation.
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     Smarsh
By: Smarsh     Published Date: Mar 13, 2017
With no room for error, how can you keep your marketing engines revving while you stay on course with the regulators? The key to success is automation. Download now to learn more.
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     Smarsh
By: Smarsh     Published Date: Mar 13, 2017
Use text messaging more while reducing your organization’s compliance, legal and reputational risk. Download now to learn how.
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     Smarsh
By: Visier     Published Date: Jul 08, 2014
Go from intuition- to fact-based workforce decision-making with this comprehensive guide to workforce analytics. This eBook includes advice on how to get started, tips to ensure successful implementation, and key recommendations for finding the right solution.
Tags : visier, workforce analytics, hr metrics, planning
     Visier
By: Visier     Published Date: Nov 04, 2014
Read an industry report or blog post on hot HR trends and technologies today, and you are bound to see workforce analytics near the top. Analysts and commentators agree: workforce analytics has become a “must have” tool for HR and a key component of delivering business value. But how do you get started with this complex topic? By thinking through the first four steps, you can develop the requirements to support the fifth step: selecting the right workforce analytics solution for your organization. Download this white paper, Five Steps to Getting Started with Workforce Analytics, to find out how you can simplify and accelerate your journey from HR metrics to workforce analytics.
Tags : visier, workforce analytics, hr metrics, planning
     Visier
By: HP     Published Date: Feb 02, 2015
Diversified Agency Services serves a global network of marketing services and specialty communication companies. To provide its internal customers and their clients with safe, secure access to applications and services, DAS worked with HP on a multi-year project to consolidate its IT networks and implement HP SDN cloud-enabled networking. These steps have vastly simplified DAS IT operations, enabling it to deliver a faster, more agile, and more secure network. Read this case study to learn more.
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     HP
By: Dun & Bradstreet     Published Date: Oct 30, 2015
Inspiration to drive profitable growth.
Tags : hoover, growth, sales, finance, partnership, profit
     Dun & Bradstreet
By: AppDynamics     Published Date: Sep 21, 2017
Performance challenges can add up quickly with a poorly configured cloud setup, and companies must get serious if they hope to transition to the cloud successfully. Businesses may be turning to the cloud at a breakneck pace, but that speed is leaving many without a clear plan as to how they want to reach their end destination.
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     AppDynamics
By: Limeade     Published Date: Jun 08, 2015
Culture is the most important factor in any organization’s success or failure. If your culture doesn’t align with and support your strategy, your strategy will fail. Be a culture architect: Take 10 steps to proactively support your business strategy.
Tags : limeade, company culture, business strategy, roi
     Limeade
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