strategic entry point

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By: MindTouch     Published Date: Oct 02, 2019
The dynamics of the customer journey are constantly expanding and evolving. Traditional “company-first” approaches to delivering service excellence are no longer sufficient. Instead, today’s forward-thinking companies know that a more “customer-first” approach is best. Read our MindTouch-sponsored whitepaper by Lori Bocklund, President of Strategic Contact and experienced industry veteran, as she explores the ties between new self-service entry points and a strong foundation rooted in knowledge management.
Tags : content strategy, customer journey, customer success, digital transformation, knowledge base
     MindTouch
By: HP Data Center     Published Date: Feb 18, 2009
Identify a strategic entry point for data center transformation to achieve facilities that are scalable, modular, energy-efficient, and continuously available.
Tags : hp critical facilities services, hp data center, eyp mcf, strategic entry point, data center transformation, scalability, energy-efficient, continuous availability
     HP Data Center
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