support environments

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By: Lenovo and Microsoft     Published Date: Aug 13, 2013
Microsoft has announced that it will end active support and “end of life” Windows XP on April 8, 2014. Now, as that date fast approaches, the highly negative consequences of continuing to use Windows XP in enterprise environments are becoming much clearer. After that date, IT security risks and compliance issues from continued use will be magnified. This white paper examines three aspects that can potentially create a “nightmare” for your organization.
Tags : windows xp, compliance, risk, windows upgrade, enterprise, end-user computing
     Lenovo and Microsoft
By: IBM     Published Date: Jun 16, 2015
This white paper discusses the different support challenges that can confront you when implementing a smarter infrastructure that includes new solutions like cloud initiatives, virtualized environments and other new breeds of computer models. To keep these solutions running daily, you should consider the level of support that will be required.
Tags : it infrastructure, business intelligence, it solutions, cloud solutions, virtualized environments, it maintenance, it support
     IBM
By: Red Hat     Published Date: Sep 25, 2014
Enterprises are increasingly adopting Linux as a secure, reliable and high-performing platform that lowers acquisition and operating costs while providing the agility needed to anticipate and react to changing business conditions. In particular, the Red Hat Enterprise Linux (RHEL) operating environment, which is based on the Linux open-source kernel, has become widely deployed by medium-sized and large businesses, by enterprises in their data centers, and in private and public cloud infrastructures. RHEL is distributed and supported by Red Hat Inc., the world’s largest provider of open-source software solutions, accounting for 74.7% of worldwide Linux operating system (OS) revenue. As a development and deployment platform, RHEL offers an efficient, scalable and robust operating environment with certified security and flexible deployment options in physical and virtualized environments.
Tags : enterprise solutions, open-source software, it management, storage, data center
     Red Hat
By: Red Hat     Published Date: Dec 15, 2015
A truly hybrid IT infrastructure should support any and all workload types, letting applications run optimally on their own natural footprints or environments, whether bare-metal servers, scale-up virtualization, Infrastructure-as-a-Service (IaaS), or Platform-as-a-Service (PaaS), from either private or public clouds. It should not be a singular environment that (unsuccessfully) attempts to handle all types of workloads, nor should it consist of separate IT infrastructures that cannot communicate with each other. The Red Hat® portfolio provides the open hybrid IT fabric required to seamlessly enable both traditional (stateful) and new, agile, cloud-native (stateless) workloads.
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     Red Hat
By: DataStax     Published Date: Nov 02, 2018
Today’s data volume, variety, and velocity has made relational database nearly obsolete for handling certain types of workloads. But it’s also put incredible strain on regular NoSQL databases. The key is to find one that can deliver the infinite scale and high availability required to support high volume, web-scale applications in clustered environments. This white paper details the capabilities and uses case of an Active Everywhere database
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     DataStax
By: Datastax     Published Date: Nov 02, 2018
Today’s data volume, variety, and velocity has made relational database nearly obsolete for handling certain types of workloads. But it’s also put incredible strain on regular NoSQL databases. The key is to find one that can deliver the infinite scale and high availability required to support high volume, web-scale applications in clustered environments. This white paper details the capabilities and uses case of an Active Everywhere database
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     Datastax
By: IBM     Published Date: Jul 02, 2018
After several years of relentless hardware and software innovation, the mainframe is at an inflection point from being a supporting platform of transaction revenue to becoming a source of revenue growth and innovation. Organizations are evolving toward what IDC calls the “connected mainframe.” The platform is transforming from a revenue-supporting machine into a revenue-generating machine and is increasingly playing a central role in organizations’ digital transformation (DX) journey. Key steps in achieving the connected mainframe require organizations to modernize and integrate the platform with their internal and external environments. IDC finds that these modernization and integration initiatives lead to new business innovations, which in turn are driving revenue growth and improving organizational operational efficiency.
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     IBM
By: Group M_IBM Q3'19     Published Date: Aug 12, 2019
Welcome to Secure Hybrid Cloud For Dummies, IBM Limited Edition. The hybrid cloud is becoming the way enterprises are transforming their organizations to meet changing customer requirements. Businesses are discovering that in order to support the needs of customers, there is an imperative to leverage the highly secure IBM Z platform to support missioncritical workloads, such as transaction management applications. The Z platform has been transformed over the years. The combination of z/OS, LinuxONE, open APIs, and the inclusion of Kubernetes has made IBM Z a critical partner in the hybrid cloud world. Businesses can transform their IBM Z environments into a secure, private cloud. In addition, through IBM’s public cloud, businesses may take advantage of IBM Z’s security services to protect their data and applications.
Tags : 
     Group M_IBM Q3'19
By: Darktrace     Published Date: Sep 04, 2019
Michael Sherwood, CIO of City of Las Vegas, explains how implementing Darktrace’s Enterprise Immune System with its autonomous defense capability fundamentally transformed his team’s cyber security posture. Whether upstream, midstream, or downstream, Darktrace can be deployed to protect oil and gas production and transportation. Remote deployments on rigs can include local modeling and analysis, as well as central correlation for security monitoring of all assets. Darktrace appliances can support low-bandwidth and inhospitable environments through the use of ruggedized industrial probes. With Darktrace’s Industrial Immune System, the entire infrastructure is visualized and protected, including Industrial IoT and ICS.
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     Darktrace
By: LogMeIn     Published Date: Jun 13, 2012
Download this report today and learn how companies are leveraging live chat to drive measureable increases in the efficiency and effectiveness of their customer support organizations.
Tags : live chat, customer support, customer service, customer satisfaction, online, digital, sales, ecommerce
     LogMeIn
By: LogMeIn     Published Date: Jul 17, 2012
Based on a primary research eort with more than three hundred companies who are active BoldChat customers, this report takes a close look at how live chat is used and measured in support settings.
Tags : logmein, white paper, technology, customer satisfaction, customer service, customer experience, live chat
     LogMeIn
By: NetApp     Published Date: Dec 15, 2014
IT managers and line-of-business stakeholders are striving to increase efficiency of their application environments. The biggest challenges they face in supporting database environments are managing data growth and database size, and meeting database performance requirements. This ESG Lab Report documents the performance, reliability, availability, and serviceability of NetApp EF Series flash arrays in Oracle database environments.
Tags : it managers, application environments, data growth, serviceability, performance, storage
     NetApp
By: NetApp     Published Date: Mar 06, 2018
The company’s recently unveiled HCI platform leverages SolidFire’s all-flash scale-out architecture and performance management capabilities to support enterprise environments. Will it help NetApp make up ground against its fast-growing rivals?
Tags : netapp, database performance, flash storage, data management, cost challenges
     NetApp
By: Docker     Published Date: Feb 21, 2019
The container revolution is under way today as companies seek to move faster and build digital assets to support growth. IDC forecasts that there will be over 1.8 billion enterprise container instances deployed by 2021. Container platforms will be key to managing the ever-expanding diversity of IT environments (multiple operating systems, hypervisors, private clouds, and public clouds). While containers are the perfect vehicle to underpin cloud-native, microservices applications, containers are also well suited to many existing applications. These applications can reap immediate benefits from being modernized and prepare for possible refactoring over time. To successfully leverage containers in these diverse scenarios and do it at scale, enterprises will need a robust, integrated, and holistic container platform.
Tags : migrate applications, containerization, application development, digital transformation, microservices, modernization, cloud computing, hybrid cloud
     Docker
By: VMware     Published Date: Sep 06, 2017
"Mobile and cloud deployment issues are dominating the concerns of organizations today. End-user mobility and flexibility versus IT control and visibility are the opposing requirements challenging even the most nimble of environments. Organizations are searching for several key capabilities to address this dichotomy: • Infrastructure that is optimized for end users to drive down costs, simplify acquisition, upgrade easily, and support policy management • Flexibility in delivering workspaces to users—on-premises, cloud, and offline—all within a unified workspace with single sign-on • Management capabilities encompassing the entire ecosystem and providing security, compliance, and management of day-to-day end-user environments Download this asset to learn how VMware addresses these needs more effectively than Citrix with the VMware mobile-cloud architect."
Tags : vmware, vmware horizon, mobile, cloud
     VMware
By: Dell-Intel     Published Date: Oct 30, 2008
Dell servers have been optimized to help provide strong support for the latest ESX release, VMware ESX 3.5 Update 2, including enhanced performance for virtualized environments based on support for six-core Intel Xeon processors. Organizations that do not approach server virtualization with a clear plan risk developing a chaotic, inflexible infrastructure that wastes energy and resources.
Tags : hyper v, dell, intel, it infrastructure, virtualization, server virtualization, esx, tco
     Dell-Intel
By: VMware/Intel Server Refresh and Cost Savings     Published Date: Oct 23, 2007
Today's use of virtualization technology allows IT professionals to automatically manage the resources of the physical server to efficiently support multiple operating systems, each supporting different applications. This IDC Technology Assessment presents IDC's view of how virtualization technologies are impacting and will continue to impact operating environments and the operating environment market near- and long-term.
Tags : vmware, operating environments, virtualization, x86, server virtualization, data center, fc san, fibre
     VMware/Intel Server Refresh and Cost Savings
By: PC Mall     Published Date: Mar 02, 2011
This white paper describes the advantages of scale-out iSCSI storage in four areas-cost, high availability and disaster recovery, performance, and management-and illustrates how SANs provide better overall support for virtualized environments.
Tags : pc mall, storage, server virtualization, performance management, iscsi, sans, disaster recovery
     PC Mall
By: PC Mall     Published Date: Mar 21, 2011
This white paper describes the advantages of scale-out iSCSI storage in four areas-cost, high availability and disaster recovery, performance, and management-and illustrates how SANs provide better overall support for virtualized environments.
Tags : iscsi, storage, server virtualization, san
     PC Mall
By: Citrix Systems     Published Date: Nov 10, 2014
We’ve all come to expect the same security, performance and reliability from our mobile applications as we do with native applications. But these apps don’t just run on our mobile devices. They are powered by a variety of backend infrastructure – a hidden but important layer of application components and network devices. NetScaler helps this invisible layer of infrastructure to perform and communicate, improving security as well as quality of service. And by integrating with XenMobile, you can offer greater support and a better experience for mobile users. Learn more about delivering improved security, reliability and performance through mobile environments by reading our full report, Defend Hidden Mobile Web Properties (link).
Tags : mobile, web properties, applications, infrastructure, network devices, performance, communicate, security
     Citrix Systems
By: Citrix Systems     Published Date: Nov 23, 2015
Citrix NetScaler is helping prepare enterprises for today’s network challenges while supporting modern virtual, cloud, mobile, social and big data environments. For more information on ADCs, and the cutting edge benefits of NetScaler, read the Network World QuickPulse report, "Take a Load Off Your Data Center"
Tags : citrix, data center, netscaler, adc, networks, networking, storage, data management
     Citrix Systems
By: Citrix Systems     Published Date: Feb 10, 2016
What is an application delivery controller (ADC) and what role does it play in supporting complex enterprise application environments? In this paper, it will discuss how modern ADCs can help provide improved reliability, security and performance for Microsoft Exchange, SharePoint and Lync. And with Citrix NetScaler, it will serve as an excellent front-end to a Microsoft environment, enhancing the user experience and providing for optimal supportability – allowing you to get the most value out of your Microsoft applications .
Tags : 
     Citrix Systems
By: LogMeIn     Published Date: Jan 12, 2015
This IDC Technology Spotlight discusses the trends of the 3rd Platform and the role that LogMeIn Rescue plays in addressing the challenges they pose.
Tags : remote support software, logmein rescue, trends of the 3rd platform
     LogMeIn
By: join.me     Published Date: Jan 29, 2014
Based on a primary research eort with more than three hundred companies who are active BoldChat customers, this report takes a close look at how live chat is used and measured in support settings.
Tags : logmein, live chat, support, support environments, customer support, customer service, customer engagement, remote support
     join.me
By: Cisco     Published Date: May 14, 2015
Virtualized environments support private clouds on which application engineers can now provision their own virtual servers and networks in environments that expand and contract on demand.
Tags : cloud computing, erp, productivity, applications, efficiency, unified computing, cisco
     Cisco
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