support environments

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By: Datastax     Published Date: Nov 02, 2018
Today’s data volume, variety, and velocity has made relational database nearly obsolete for handling certain types of workloads. But it’s also put incredible strain on regular NoSQL databases. The key is to find one that can deliver the infinite scale and high availability required to support high volume, web-scale applications in clustered environments. This white paper details the capabilities and uses case of an Active Everywhere database
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     Datastax
By: Datastax     Published Date: Dec 27, 2018
Today’s data volume, variety, and velocity has made relational database nearly obsolete for handling certain types of workloads. But it’s also put incredible strain on regular NoSQL databases. The key is to find one that can deliver the infinite scale and high availability required to support high volume, web-scale applications in clustered environments. This white paper details the capabilities and uses case of an Active Everywhere database
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     Datastax
By: Red Hat     Published Date: Dec 15, 2015
A truly hybrid IT infrastructure should support any and all workload types, letting applications run optimally on their own natural footprints or environments, whether bare-metal servers, scale-up virtualization, Infrastructure-as-a-Service (IaaS), or Platform-as-a-Service (PaaS), from either private or public clouds. It should not be a singular environment that (unsuccessfully) attempts to handle all types of workloads, nor should it consist of separate IT infrastructures that cannot communicate with each other. The Red Hat® portfolio provides the open hybrid IT fabric required to seamlessly enable both traditional (stateful) and new, agile, cloud-native (stateless) workloads.
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     Red Hat
By: IBM     Published Date: Apr 04, 2013
SAP users have been slow to adopt cloud computing, but IBM PureFlex Systems offer the potential to transform the server, storage and network infrastructures that support SAP enterprise environments and extend management services to non-SAP applications. Read this executive summary to learn how PureFlex Systems can dramatically reduce costs and cycle times.
Tags : itg summary, value propisition, ibm pureflex systems, ibm systems, costs, cycle times, sap
     IBM
By: IBM     Published Date: Sep 27, 2013
SAP users have been slow to adopt cloud computing, but IBM PureFlex Systems offer the potential to transform the server, storage and network infrastructures that support SAP enterprise environments and extend management services to non-SAP applications. Read this executive summary to learn how PureFlex Systems can dramatically reduce costs and cycle times.
Tags : ibm, ibm pureflex system, sap, cloud, sap enterprise environments, cloud computing, storage, networking
     IBM
By: IBM     Published Date: Jun 16, 2015
This white paper discusses the different support challenges that can confront you when implementing a smarter infrastructure that includes new solutions like cloud initiatives, virtualized environments and other new breeds of computer models. To keep these solutions running daily, you should consider the level of support that will be required.
Tags : it infrastructure, business intelligence, it solutions, cloud solutions, virtualized environments, it maintenance, it support
     IBM
By: LogMeIn     Published Date: Jul 17, 2012
Based on a primary research eort with more than three hundred companies who are active BoldChat customers, this report takes a close look at how live chat is used and measured in support settings.
Tags : logmein, white paper, technology, customer satisfaction, customer service, customer experience, live chat
     LogMeIn
By: join.me     Published Date: Jan 29, 2014
Based on a primary research eort with more than three hundred companies who are active BoldChat customers, this report takes a close look at how live chat is used and measured in support settings.
Tags : logmein, live chat, support, support environments, customer support, customer service, customer engagement, remote support
     join.me
By: HPE Intel     Published Date: Mar 14, 2016
Innovative companies around the world have embraced a modernized, business-centric approach to IT, delivering orchestrated solutions that help achieve better business results. Now, more efficient and agile servers support this innovation by combining compute, storage, and networking resources to manage entire IT environments as programmable elements that are flexibly tailored to meet changing business demands. With HPE ProLiant Gen9 servers, you can redefine your IT infrastructure so that it’s converged, software-defined, cloud-ready, and workload-optimized. HPE ProLiant Gen9 servers can help organizations align IT infrastructures with key business outcomes: running operations efficiently, accelerating IT service delivery, and increasing business productivity and performance.
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     HPE Intel
By: IBM     Published Date: Oct 10, 2013
Virtualization is one of the most highly demanded of all IT projects this decade because it enables enterprises to reduce capex and opex costs and at the same time increase business efficiency and agility. However, implementing, supporting, and managing virtualization can often be difficult tasks, especially as deployments increase in scale and complexity and impact more areas of the datacenter. These more complex infrastructures often require highly skilled engineers with in-depth business knowledge and systems management capabilities. Projects such as infrastructure optimization and automation initiatives for self-service provisioning are key because they enable enterprises to streamline business processes and utilize cloud strategies and mobility solutions. IDC shows how partnering with experts who can implement, optimize, support, and manage virtualized environments may be the right course of action. By utilizing partners, enterprises will be able to avoid some of the potential pit
Tags : virtual environment, business initiatives, maximize initiatives, datacenter, complex infrastructure, business efficiency, business agility, deployments
     IBM
By: IBM     Published Date: Nov 07, 2014
To build a great mobile app, you need the right skills, tools, and support. That’s why many companies are turning to integrated and collaborative mobile application development environments that let them meet business needs and exceed customer expectations.
Tags : ibm, mobile app, collaboration, mobile development, mobile environments, mobile application, hybrid apps, native apps
     IBM
By: IBM     Published Date: Apr 22, 2015
To build a great mobile app, you need the right skills, tools, and support. That’s why many companies are turning to integrated and collaborative mobile application development environments that let them meet business needs and exceed customer expectations.
Tags : ibm, mobile application, app, build, integration, collaboration, development, software development
     IBM
By: Citrix ShareFile     Published Date: Oct 04, 2019
Modern app delivery for an adaptive, optimized network To succeed in today’s cloud-first world, you need to manage and deploy modern applications in parallel with legacy applications. But traditional application delivery controller (ADC) solutions can’t bridge the gap between these two environments. See and hear how you can streamline the delivery of apps, desktops and data into a unified, fully integrated digital workspace experience. Download this brief to find out how you can: • Get one platform for traditional and modern application delivery • Support hybrid and multi-cloud environments • Convert and migrate legacy apps to microservices application architectures
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     Citrix ShareFile
By: LogMeIn     Published Date: Jun 13, 2012
Download this report today and learn how companies are leveraging live chat to drive measureable increases in the efficiency and effectiveness of their customer support organizations.
Tags : live chat, customer support, customer service, customer satisfaction, online, digital, sales, ecommerce
     LogMeIn
By: Dell     Published Date: Aug 17, 2017
Managing the PC life-cycle environment can be a complicated and expensive process. Enterprises with old and outdated systems require increased support, have higher maintenance costs, and see interrupted workforce productivity. However, consolidating processes and enlisting the help of vendor partners will greatly reduce costs and provide expert-level knowledge for a better PC life-cycle management operation. In April 2016, Dell commissioned Forrester Consulting to conduct a study with 230 IT decision-makers with knowledge of desktop infrastructure environments at their organization. All respondents were significantly involved in the decision-making process for PC and device management and had significant expert-level knowledge about the PC life-cycle process.
Tags : pc lifecycle, desktop infrastructure, pc lifecycle management, workforce productivity, it management
     Dell
By: Intermec     Published Date: Oct 09, 2008
Find out how to select bar code printers to maximize uptime and output. This white paper explains how different printer types, performance capabilities, features, label media compatibility, integration and support requirements can impact productivity and total cost of ownership (TCO) for users with extended printer duty cycles or harsh environments.
Tags : printing, tco, total cost of ownership, productivity, print, wireless, lan, wireless printing
     Intermec
By: Red Hat     Published Date: Sep 25, 2014
Enterprises are increasingly adopting Linux as a secure, reliable and high-performing platform that lowers acquisition and operating costs while providing the agility needed to anticipate and react to changing business conditions. In particular, the Red Hat Enterprise Linux (RHEL) operating environment, which is based on the Linux open-source kernel, has become widely deployed by medium-sized and large businesses, by enterprises in their data centers, and in private and public cloud infrastructures. RHEL is distributed and supported by Red Hat Inc., the world’s largest provider of open-source software solutions, accounting for 74.7% of worldwide Linux operating system (OS) revenue. As a development and deployment platform, RHEL offers an efficient, scalable and robust operating environment with certified security and flexible deployment options in physical and virtualized environments.
Tags : enterprise solutions, open-source software, it management, storage, data center
     Red Hat
By: Lenovo - APAC     Published Date: Oct 11, 2018
Lenovo’s VMware vSAN-based hyperconverged solution reduces TCO by 40% within the datacenter. VMware-based hyperconverged solutions from Lenovo come with a set of certified components that can be deployed to create platforms that support a broad array of workloads, performance, and budgetary requirements. With VMware vSAN pre-installed, pre-configured, and pre-tested, Lenovo’s VMware-based hyperconverged solutions help improve productivity, and cut complexity quickly and easily. VMware-based hyperconverged solutions from Lenovo represent proven solutions that are enterprise-class and are already being leveraged within mission-critical environments around the world. Download IDC’s Infobrief on “The Real-World Value of Hyperconverged Infrastructure” and learn how you can: • Cut the cost of scaling infrastructure • Reduce time spent on infrastructure provisioning • Improve application performance • Eliminate complexity and cost related to refreshing traditional infrastructure
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     Lenovo - APAC
By: Group M_IBM Q3'19     Published Date: Aug 12, 2019
Welcome to Secure Hybrid Cloud For Dummies, IBM Limited Edition. The hybrid cloud is becoming the way enterprises are transforming their organizations to meet changing customer requirements. Businesses are discovering that in order to support the needs of customers, there is an imperative to leverage the highly secure IBM Z platform to support missioncritical workloads, such as transaction management applications. The Z platform has been transformed over the years. The combination of z/OS, LinuxONE, open APIs, and the inclusion of Kubernetes has made IBM Z a critical partner in the hybrid cloud world. Businesses can transform their IBM Z environments into a secure, private cloud. In addition, through IBM’s public cloud, businesses may take advantage of IBM Z’s security services to protect their data and applications.
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     Group M_IBM Q3'19
By: DellEMC and Intel®     Published Date: Jan 17, 2017
Distributed enterprises often encompass many remote offices that are essential to running the organization and supporting customers. Important activities at the edge include manufacturing, warehousing and distribution, even mobile or remote life-saving environments like health clinics. And while there is usually a central IT staff that creates the overall business architecture for the enterprise, specialized resources to deploy and maintain the infrastructure at the edge can be scarce. Processeur Intel® Xeon® Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel Logo, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside Logo, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi, and Xeon Inside are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.
Tags : ultrabook, celeron, celeron inside, core inside, intel, le logo intel, intel atom, intel atom inside
     DellEMC and  Intel®
By: Intel     Published Date: Apr 11, 2019
To remain competitive, manufacturers must focus on achieving new growth while driving down costs. Key to achieving this is greater flexibility and a dramatic upturn in operational efficiency across the manufacturing process. One area ripe for improvement is intralogistics transportation. Many manufacturers still rely on autonomous guide vehicles (AGVs) to undertake repetitive transport tasks; but, rigid in nature, they do not support today’s demand-driven, dynamic manufacturing environments. Intelligent autonomous mobile robots (AMRs), like SEIT* from Milvus Robotics, offer a viable and cost-effective alternative. This solution brief describes how to solve business challenges through investment in innovative technologies.
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     Intel
By: Commvault     Published Date: Jul 06, 2016
Enterprises today increasingly turn to array-based snapshots and replication to augment or replace legacy data protection solutions that have been overwhelmed by data growth. The challenge is that native array snapshot tools – and alternative 3rd party solutions – have varying degrees of functionality, automation, scripting requirements, hardware support and application awareness. These approaches can add risk as well as administrative complexity and make it more difficult to realize the full potential of snapshots – whether in single disk vendor estates or in heterogeneous storage environments. This checklist will enable you to build a shortlist of the 'must have' features needed for snapshots to deliver exactly what you require in your application environment or Private Cloud.
Tags : commvault, snapshot management, replication, array based snapshots, data protection solutions, gui driven, intellisnap, no scripting
     Commvault
By: Citrix Systems     Published Date: Nov 23, 2015
Citrix NetScaler is helping prepare enterprises for today’s network challenges while supporting modern virtual, cloud, mobile, social and big data environments. For more information on ADCs, and the cutting edge benefits of NetScaler, read the Network World QuickPulse report, "Take a Load Off Your Data Center"
Tags : citrix, data center, netscaler, adc, networks, networking, storage, data management
     Citrix Systems
By: HP     Published Date: Aug 25, 2014
The reference architecture (RA) design described in this paper combines HP ConvergedSystem 700x and Red Hat® Enterprise Virtualization, the open source choice for virtualizing workloads. At its core, the RA provides a foundation for building a high-performance Red Hat Enterprise Virtualization platform that has been optimized to consolidate and provision hundreds to thousands of workloads while providing extremely high availability at all levels – from the underlying network and storage fabrics up to the virtual machine (VM) layer. Pre-configured to meet a range of business needs, HP ConvergedSystem 700x offerings can be easily and rapidly deployed to support a variety of virtualized application environments. HP does all the work, using balanced building blocks of servers, storage, and networking, along with integrated management software and bundled support. Read this technical whitepaper to learn more.
Tags : virtualization, data center, cloud, infrastructure, red hat, integrated, optimization, solution
     HP
By: Group M_IBM Q418     Published Date: Sep 10, 2018
After several years of relentless hardware and software innovation, the mainframe is at an inflection point. It’s quickly moving from being a supporting platform of transaction revenue to becoming a source of revenue growth and innovation. Organizations are evolving toward what IDC calls the “connected mainframe.” This evolution to the platform is also enabling the mainframe to play a central role in organizations’ digital transformation (DX) journey. Key steps in achieving the connected mainframe require that organizations modernize and integrate the platform with their internal and external environments. IDC finds that these modernization and integration initiatives lead to new business innovations, which in turn are driving revenue growth. Early adopters of a connected mainframe strategy have achieved more than 300% return on investment (ROI). Over 50% of the benefit value came from business productivity gains, realized from higher transaction volumes, new services, and/or business
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     Group M_IBM Q418
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