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By: Rackspace     Published Date: Jan 19, 2016
Keeping up with innovation and contributing to the business’s core objectives seems like the impossible task for an IT leader when having to maintain current systems. How does a business best leverage third party services to maximize resources and impact to the business?
Tags : outsourcing, it growth, it spend, it operations, it maintenance, it innovation, big data, data security
     Rackspace
By: IBM     Published Date: Nov 07, 2016
Is your software defined infrastructure (SDI) for high performance computing (HPC) and big data analytics meeting the needs of your growing business? Would you like to know how to justify the switching cost from unsupported open source software to a commercial grade SDI that ensures your resources are more effectively used cutting down time to market? This webcast will give you an overview of the true costs of building out and managing a HPC or Big Data environment and how commercial grade SDI software from IBM can provide a significant return on investment.
Tags : ibm, platform computing, software defined infrastructure, enterprise applications
     IBM
By: Microsoft Office 365     Published Date: Sep 26, 2017
Today’s workforce is more mobile than ever before, routinely working whenever and wherever necessary, using a variety of mobile devices and productivity apps. They expect their tools to deliver the capabilities they need to stay productive and efficient. But what if they don’t? When a business doesn’t support its workforce with suitable, properly vetted apps, employees will often download and install the tools they like. This trend, called “Shadow IT,” is almost always a recipe for trouble. One-off, standalone apps don’t conform to business strategy and growth plans, but instead create difficulties — security, compatibility, compliance and technical support — that draw resources away from strategic work.
Tags : 
     Microsoft Office 365
By: IBM     Published Date: Oct 06, 2014
Business Intelligence (BI) has become a mandatory part of every enterprise’s decision-making fabric. Unfortunately in many cases, with this rise in popularity, came a significant and disturbing complexity. Many BI environments began to have a myriad of moving parts: data warehouses and data marts deployed on multiple platforms and technologies – each requiring significant effort to ensure performance and support for the various needs and skill sets of the business resources using the environment. These convoluted systems became hard to manage or enhance with new requirements. To remain viable and sustainable, they must be simplified. Fortunately today, we have the ability to build simpler BI technical environments that still support the necessary business requirements but without the ensuing management complexity. This paper covers what is needed to simplify BI environments and the technologies that support this simplification.
Tags : data warehouses, bi environments, bi technologies, faster deployments
     IBM
By: SPSS     Published Date: Jun 30, 2009
This paper briefly defines text analytics, describes various approaches to text analytics, and then focuses on the natural language processing techniques used by text analytics solutions.
Tags : spss, text analytics, data management, statistical analysis, natural language processing techniques, computational linguistics, web sites, blogs
     SPSS
By: SPSS, Inc.     Published Date: Mar 31, 2009
This paper briefly defines text analytics, describes various approaches to text analytics, and then focuses on the natural language processing techniques used by text analytics solutions.
Tags : spss, text analytics, data management, statistical analysis, natural language processing techniques, computational linguistics, web sites, blogs
     SPSS, Inc.
By: SAS     Published Date: Sep 30, 2014
Stop to think about how – and how often – your business interacts with customers. Every day, with each interaction, data is created. What percentage of the data generated by these interactions are you using? There are so many channels for interaction, like social media, call centers, sales staff, help and support resources, marketing and campaigns. Typically, organizations believe that they are using only a small fraction of it effectively – at best, upwards of 10 percent of all the available data. Why? One reason relates to the difficulties in collecting all this data. This limitation is beginning to wane as commodity hardware becomes increasingly popular for big data storage. But another major inhibitor to examining all customer data has been the inability to examine millions, or even billions, of data points that constitute the customer picture. And much of this is now in the form of unstructured text inputs.
Tags : sas, text analysis visualization, voice of the customer, unstructured text inputs
     SAS
By: VMware     Published Date: Feb 24, 2017
Mobility, having permeated our cultural ethos, has subsequently transformed the enterprise. No longer considered a frill, its ripple effect on our workforce can be seen in the way IT handles security and productivity. As IT administrators catch up with their new responsibilities, enterprise mobility management (EMM) solutions flood the market. Explore key questions to ask on your EMM journey, including: - Does this EMM platform address my use case? - Does it support common platforms? - Does it control access to corporate resources? - And more
Tags : 
     VMware
By: IBM     Published Date: Jun 11, 2008
Today's organizations face a tough set of challenges. Markets around the world have become increasingly volatile. Competition is more intense. Mergers, acquisitions and divestitures demand revisions in business plans and the IT infrastructures that support them. And IT departments have to keep doing more-and better-with budgets and resources that are already stretched to the limit. To meet these critical challenges, your organization needs much greater flexibility in its business models and business processes.
Tags : ibm, ebf, ibm ebf, it management
     IBM
By: Infor     Published Date: Apr 19, 2007
Budgeting is part of a larger, closed-loop process called "performance management." Performance management is a holistic approach to the way organizations direct and manage resources to achieve objectives. In the context of performance management, budgeting's central role is to support execution through the allocation of resources to the activities that drive value.
Tags : budget, budgeting, performance management, erp, enterprise resource management, strategy, business management, bpm
     Infor
By: KEMP Technologies     Published Date: Aug 04, 2008
Websites have become critical components of most businesses’ core operations. They support the brand and ordering process, serve as data information resources and assist in overall customer care. Having poor website performance or poor reliability can destroy or severely damage a business and its reputation. The increasing importance of these websites leads to critical requirements of security, reliability and scalability. Delivering these, however, can leave an SMB stretched beyond its resources.
Tags : load balancer, load balancing, application delivery, ssl acceleration, application optimization, windows terminal services, terminal services, content switching
     KEMP Technologies
By: e-DMZ Security LLC     Published Date: Sep 27, 2010
This white paper discusses key issues and offers innovative solutions to support granting access to production resources.
Tags : e-dmz security. emergency access, production access, access control, compliance, developer access, mission-critical, business-critical, datacenter security
     e-DMZ Security LLC
By: LogMeIn     Published Date: Mar 01, 2012
This brief case study illustrates how Ceridian has improved customer training and first call resolution rates, which has resulted in a decrease in call center volume and an increase in their customer satisfaction rates.
Tags : ceridian, high-quality support, customer support, human resources software, hr technology, payroll
     LogMeIn
By: Genesys     Published Date: Jun 11, 2013
Your new all-in-one contact center should include all of the tools needed to support efficient and effective customer service. Great contact center solutions allow you to do more with less; less IT time to deploy and monitor; less agent time to answer and resolve customer requests; and less administrator frustration as they try to adjust resources to meet operational demand.
Tags : contact centers, customer service, solution, technical, technology, drive business, voice, strategy
     Genesys
By: IBM     Published Date: Jan 09, 2014
Companies worldwide are embracing private clouds, not only because they support new, highly efficient and secure data solutions, but also to drive new competitive organizational strategies. This white paper provides an assessment of the business value of implementing IBM SmartCloud Entry for Power Systems versus comparable private cloud solutions from VMware on Intel. It discusses the benefits of private cloud solutions, including reduced labor and hardware/software costs, ease of implementation and adoption, scalability, organizational flexibility, security, improved efficiency, as well as allocation of and access to IT resources.
Tags : smartcloud, private cloud, vmware, workloads, smartcloud entry, ibm smartcloud, edison group, systems director
     IBM
By: Marketo     Published Date: Jun 08, 2017
Are you running into limitations with your current marketing automation solution? Perhaps your solution is missing core functionality for cross-channel marketing or reporting. Maybe you’ve found that even basic workflows are inflexible and cumbersome for your team to create or replicate. It’s also possible that you’re facing reliability or support issues that hinder your success. The fact is, if you don’t have key functionality, system reliability, or support resources, you simply won’t achieve the best results. Worse, you may be slowing down your entire business. If you don’t make the move to a robust, scalable platform, you’re in real danger of falling behind your industry peers and top competitors.
Tags : 
     Marketo
By: IBM     Published Date: Apr 20, 2017
In today’s highly digital world, many users and employees are accessing information from multiple devices and from many locations. Enterprise mobile management tools are becoming a must have for most businesses in order to deliver an optimal user experience. The IBM MaaS360 suite allows for a robust app development platform where you can increase portability and interoperability to enable and support every mobile user in your organization. Download this e-book to see how you can create the best mobile environment for your users and employees. All of the Enterprise Mobile Management tools and services needed to deliver the optimal user experience to every user, wherever they are, whatever app they are using, and whenever they need resources, are well-integrated into the MaaS360 suite from IBM.
Tags : enterprise management, mobile management, organization optimization, security management, malware protection, data protection, bug prevention, information management
     IBM
By: Fujitsu     Published Date: Feb 01, 2018
As schools look to blended learning as a solution to personalize and positively impact student achievement, the need to train and support teachers has become blatantly clear. Thus, districts and schools have allocated scarce resources to the process of onboarding and supporting teachers as new devices such as computers or tables are introduced. However, school leaders and teachers often fail to recognize the need to similarly onboard and support students into new digital environments, instead trusting the inherent technological competencies of the “digital native” student.
Tags : digital, native, teachers, leaders, fujitsu
     Fujitsu
By: Rackspace     Published Date: May 28, 2019
Noble Group needed to revamp its IT approach to support its technology and global business, which had in-house apps spread across 1,000 different servers around the world. Having worked with Rackspace previously, it had confidence in Rackspace’s expertise in IT transformation, and decided to take up its managed public cloud services for Microsoft Azure, and professional services for cloud migration, performance and scalability. Yet, this resulted in greater gained cost-savings and increased agility, as Noble moved its massive workloads to the Azure cloud with round-the-clock expertise from Rackspace. This proved to be a wise choice. To adapt to Noble Group’s fast changing business model, Rackspace needed to migrate 60 percent of its resources from on-premises infrastructure to Azure, following eight months of planning. At the end of the cloud migration, Noble Group successfully reduced the 2,000 servers from its infrastructure to just 200 servers.
Tags : 
     Rackspace
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