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By: Claravine     Published Date: Jan 03, 2019
Marketers have long struggled with the simple task of knowing which marketing spend is truly effective, and how to optimize that spend. At the heart of the issue lies the challenge of ensuring the data quality and consistency exists to make decisions based on real intelligence. Why is this a problem? First, effective tracking is reliant on the consistent, complete application of campaign tracking codes and associated metadata, which has traditionally been a manual, ungoverned process. Adding to this complexity has been the dramatic expansion of digital marketing point solutions, and the disparate teams expected to execute across each of these channels and geographies. The result is what you would expect—highly inaccurate, incomplete, and inconsistent data that must be manually cleaned before reporting is possible. Fortunately a solution exists. Progressive marketing leaders are implementing Digital Experience Data Management (DXDM), ensuring the rich, consistent insights critical to ma
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     Claravine
By: Time Clock Plus     Published Date: Feb 07, 2019
While the legal requirements to provide employees with paid or unpaid leave for family and medical issues become more complex, the leave-management tools and services available to employers continue to expand. Employers with the budget to do so are outsourcing—often to a single vendor—leave-management tasks for the federal Family and Medical Leave Act (FMLA) and Americans with Disabilities Act (ADA), and state and local leave ordinances, according to recently released findings from a survey of 1,203 employers conducted in 2017. Employers with the resources to manage leave internally are increasingly using technology to assist them.
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     Time Clock Plus
By: Kaseya     Published Date: Mar 01, 2019
Three common types of software make you more vulnerable than you realize. While complete and thorough vulnerability management is next to impossible, a few simple steps go a long way toward reducing risk. Download this ebook to discover what steps to take to begin evolving away from patch management toward software and vulnerability management. The hidden threat in securing your infrastructure from vulnerabilities lies with IT’s difficulty in managing third-party software. 2017 was billed as the worst on record for cybersecurity. No doubt, the continued rise of modern threat vectors has IT on high alert. In essence, IT professionals view their role as responsible for keeping the door shut. However, even with IT administrators keenly aware that most exploits can be averted simply by keeping the environment current, the task is no small feat and often isn’t done as well as it needs to be.
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     Kaseya
By: MindTouch     Published Date: Mar 08, 2019
Chatbots are hungry and knowledge management is the secret sauce. Chatbots are all the rage. They help customers find information and answers. They help contact centers automate tasks and create considerable efficiency gains. How, then, do organizations ensure their chatbots consistently deliver A+ experiences? The answer is knowledge management. Without the availability of rich, relevant content, chatbots have very little to work with during customer interactions. They won’t be able to accurately match user intent with the right information. And that’s no good for the customer. How knowledge management changes all that is the topic of our latest whitepaper.
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     MindTouch
By: ConnectWise     Published Date: Aug 22, 2019
The goal of automation is not to eliminate or replace human labor, but to increase productivity and quality beyond what is possible with your existing team, so as to realize economies of scale and predictable quality levels. With automation, your team is able to manage more endpoints, because automation eliminates routine and mundane responsibilities or efforts, giving your technicians the time to focus on higher priority and more complex tasks. In addition, as a managed service provider (MSP), you receive a fixed fee for your services. As a result, you need to provide service in the most efficient way possible while delivering the highest levels of consistency and quality. Building automation into your IT services business will enable you to do so. In this eBook, you’ll learn tips and best practices to successfully incorporate automation into your IT services business, including:
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     ConnectWise
By: ConnectWise     Published Date: Aug 22, 2019
At the end of the day, monitoring is all about finding problems before they cause issues for your users, and managing expectations when problems do crop up. Once critical and basic coverage is handled, start monitoring devices to keep everything tied together. If a switch, router, or hub goes down, or a printer starts having issues, you’ll know before the complaints start rolling in. When you automate recurring processes or tasks, your team can focus on delivering value instead of putting out fires.
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     ConnectWise
By: Oracle HCM Cloud     Published Date: May 25, 2017
Many organizations have looked at their performance management processes but still have not found a way to make them more effective. Read now to discover what today's HR leaders are doing to make a difference and how they're keeping employees engaged and motivated by transforming an unpopular task into an integral part of their talent management strategy.
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     Oracle HCM Cloud
By: LogMeIn     Published Date: Jul 17, 2012
Within today's competitive environment, where customers are more empowered than ever, organizations are looking to differentiate themselves from the competition and reduce customer churn through improvements in customer satisfaction. A recent Forrester survey found that 86 percent of decision makers rank their customers' experience as one of the top strategic priorities, and that 68 percent want to be customer service leaders in their industry. However, improving customer experience is no easy task. Companies must truly understand their customers, take into consideration the full spectrum of support they demand, as well as span the different channels their clients prefer for support.
Tags : logmein, white paper, technology, customer satisfaction, customer service, customer experience
     LogMeIn
By: Urban Airship     Published Date: Oct 18, 2017
FIGHT THE FOMO! MAKE SURE YOU CHOOSE THE RIGHT MOBILE ENGAGEMENT VENDOR You've been tasked with evaluating mobile engagement vendors. Now what? Be sure you’re asking the right questions. We’ve gathered questions 14 key areas to ask vendors based on a few data sets — high-level thoughts from analyst firms like Forrester, the best questions prospective customers ask us, what we wish customers in certain verticals would ask, and more. It's thorough and it’ll give you a solid, informed place to start. Download the RFP template and get: ? A comprehensive list of 150+ questions in 14 key areas — and the business reasons behind asking them ? Recommendations for vertically-specific questions to ensure you’re including what’s most critical to getting your needs met
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     Urban Airship
By: Tricentis     Published Date: Mar 13, 2018
Testing is critical to the success of any application. In fact, your software is only as good as the testing team behind it and their ability to identify bugs before they find their way into production. Practically speaking, that means that building and nurturing an effective testing team is mission critical. But, of course, doing so is a lot easier said than done. That's because to be successful, today’s testing teams need to be cross-functional, efficient, and focused on the right things. They also have to be fully bought in and worthy of deep trust. As a result, finding the right candidates can be a challenge, so you have to get creative. Not only that, to attract and retain the best talent, you need to keep them motivated by giving them ample opportunities to learn and advance their career, while not weighing them down with the burden of time-consuming and unnecessary administrative tasks. Instead, you want to equip your team with the right tools to enable and empower them.
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     Tricentis
By: Sage People     Published Date: May 04, 2018
How do you measure up as a business leader? As a business executive your time is incredibly valuable, right? And if you aren’t maximally time efficient or productive then you – and your business – will soon fall behind. It’s a fact of life in today’s highly-competitive digital marketplace. But how do you stem the flow of lost time? And how are other leaders making the most of this scarce resource so they can be as efficient, productive and valuable as possible? This report was produced specifically for the UK and Ireland (UK/I) region and is based on data gathered from real-world business leaders explaining how they perform tasks on a daily basis. In the report, we look at how business managers can step up from operational tasks and focus on work that will propel their business forward. We will: • Touch on the priorities of what could be termed ‘accelerated business leaders’: those
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     Sage People
By: Dell EMC     Published Date: Aug 01, 2019
IT Transformation is a concept that is not synonymous with digital transformation, but the two concepts are fundamentally linked. A business that transforms its IT infrastructure no longer has to rely on rigid, manual, siloed legacy technologies. Updating IT often yields a boost in IT operational speed, efficiency, scale, and cost effectiveness ? tasks become automated, processes streamlined, and resources freed up. These IT-level improvements fuel a larger-scale digital transformation enabling businesses to out-innovate, out-think, and out-pace its competitors in today’s digital economy. To learn more, download this report from Dell and Intel®.
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     Dell EMC
By: Epicor     Published Date: Apr 01, 2009
This white paper presents a low risk, high impact approach to gaining control of regulatory compliance. The procedures, tasks, and behaviors that bear upon compliance can be overwhelming.
Tags : epicor, grc, governance risk and compliance, supply chain visibility, erp solutions, expense management, data auditing, it management, enterprise applications
     Epicor
By: BMC ESM     Published Date: Aug 20, 2009
BMC Service Automation automates repetitive, manual tasks (such as provisioning, patching and compliance) to reduce the margin for error, allowing IT to get things done more quickly, and across organizational silos.  Software Consultant Ron Coleman provides a demonstration and discusses the key points of Service Automation from BMC Software.
Tags : bmc, automation, service automation, silos, software, margin for error, error reduction, patching, provisioning, compliance, manual task, business process automation
     BMC ESM
By: SAS     Published Date: May 24, 2018
This paper provides an introduction to deep learning, its applications and how SAS supports the creation of deep learning models. It is geared toward a data scientist and includes a step-by-step overview of how to build a deep learning model using deep learning methods developed by SAS. You’ll then be ready to experiment with these methods in SAS Visual Data Mining and Machine Learning. See page 12 for more information on how to access a free software trial. Deep learning is a type of machine learning that trains a computer to perform humanlike tasks, such as recognizing speech, identifying images or making predictions. Instead of organizing data to run through predefined equations, deep learning sets up basic parameters about the data and trains the computer to learn on its own by recognizing patterns using many layers of processing. Deep learning is used strategically in many industries.
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     SAS
By: Dell Storage     Published Date: Oct 17, 2011
The VMware® vCenter Plug-In for Dell PowerVault MD Series storage arrays enables VMware administrators to perform a wide range of storage provisioning and management tasks themselves - without having to rely on external IT resources.
Tags : vnware, dell, technology, powervault, storage management, storage, virtual
     Dell Storage
By: Dell Storage     Published Date: Nov 08, 2011
The VMware® vCenter Plug-In for Dell PowerVault MD Series storage arrays enables VMware administrators to perform a wide range of storage provisioning and management tasks themselves - without having to rely on external IT resources.
Tags : vnware, dell, technology, powervault, storage management, storage, virtual
     Dell Storage
By: Good Technology Corporation     Published Date: Mar 19, 2013
Learn how to move beyond single task apps and enable the app workflows that help keep your mobile workforce productive and secure.
Tags : mobile collaboration, secure collaboration, secure mobile application, enterprise mobile applications, enterprise mobile apps, enterprise collaboration, business case
     Good Technology Corporation
By: BMC Software     Published Date: Aug 26, 2014
Is your IT Automation strategy saving you money or just becoming more complex and costly? With the right unified strategy, IT Automation can pay for itself and deliver far more business value. Watch this on-demand webinar, “New Strategies to Manage IT Automation Complexity” and learn how to: • Reduce costs by integrating automatio n for servers, middleware, networks and databases • Eliminate manual and tedious IT Operations tasks with both new and existing technology • Save time and money by consolidating configuration management processes across your IT infrastructure • Transform compliance, audit that and remediation from a stressful event to a standard practice Become part of the Automation revival is serving as a catalyst for IT Operations. Watch this on-demand webinar and learn how to integrate your IT automation strategy.
Tags : it automation, strategy, operations, it infrastructure, automation, it management
     BMC Software
By: AtTask EMEA     Published Date: Mar 05, 2014
AtTask use research, their experience and expert opinions to debunk the Five Most Dangerous Productivity Myths whilst providing tips on how to improve your productivity
Tags : productivity, marketing, myths
     AtTask EMEA
By: AtTask EMEA     Published Date: Mar 05, 2014
Creativity is the key to corporate success however time is the main constraint. This paper investigates further and provides 4 methods to help free the creative
Tags : productivity, creativity, marketing, advertising, best practices
     AtTask EMEA
By: AtTask EMEA     Published Date: Mar 11, 2014
An in depth look at the 6 common marketing problems and the tricks to beat them.
Tags : marketing, marketing management, problems, tips, tricks, strategies
     AtTask EMEA
By: AtTask EMEA     Published Date: Mar 11, 2014
This paper examines the top 10 every day pains that prevent marketing managers from getting work done and offers some new and trusted solutions for improving your productivity.
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     AtTask EMEA
By: AtTask EMEA     Published Date: Mar 11, 2014
An evaluation of the tools and methodologies available for project managers to help ensure success.
Tags : agile, enterprise, project management, methodologies
     AtTask EMEA
By: AtTask EMEA     Published Date: Mar 11, 2014
This piece examines the top 10 every day pains that prevent IT managers from getting work done and offers some new and trusted solutions for improving your productivity.
Tags : it managers, productivity, efficiency
     AtTask EMEA
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