technical support

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By: IBM     Published Date: Jun 05, 2014
Are infrastructure limitations holding you back? - Users struggling with access to sufficient compute resources - Resources tapped out during peak demand times - Lack of budget, space or power to the environment IBM recently announced a new Platform Computing cloud service delivering hybrid cloud optimized for analytics and technical computing applications. The offering provides: - Ready to run IBM Platform LSF & Symphony clusters in the cloud - Seamless workload management, on premise and in the cloud - 24x7 cloud operation technical support - Dedicated, isolated physical machines for complete security Join us for this brief 20-minute webcast to learn how IBM offers a complete end-to-end hybrid cloud solution that may be key to improving your organization’s effectiveness and expediting time to market for your products.
Tags : ibm
     IBM
By: IBM     Published Date: Aug 27, 2014
Are infrastructure limitations holding you back? Users struggling with access to sufficient compute resources Resources tapped out during peak demand times Lack of budget, space or power to the environment IBM recently announced a new Platform Computing cloud service delivering hybrid cloud optimized for analytics and technical computing applications. The offering provides: Ready to run IBM Platform LSF & Symphony clusters in the cloud Seamless workload management, on premise and in the cloud 24x7 cloud operation technical support Dedicated, isolated physical machines for complete security Join us for this brief 20-minute webcast to learn how IBM offers a complete end-to-end hybrid cloud solution that may be key to improving your organization’s effectiveness and expediting time to market for your products.
Tags : ibm, hybrid cloud
     IBM
By: IBM     Published Date: Sep 02, 2014
Whether engaged in genome sequencing, drug design, product analysis or risk management, life sciences research needs high-performance technical environments with the ability to process massive amounts of data and support increasingly sophisticated simulations and analyses. Learn how IBM solutions such as IBM® Platform Computing™ high-performance cluster, grid and high-performance computing (HPC) cloud management software can help life sciences organizations transform and integrate their compute environments to develop products better, faster and at less expense.
Tags : ibm, life sciences, platform computing
     IBM
By: IBM     Published Date: Sep 16, 2015
6 criteria for evaluating a high-performance cloud services providers Engineering, scientific, analytics, big data and research workloads place extraordinary demands on technical and high-performance computing (HPC) infrastructure. Supporting these workloads can be especially challenging for organizations that have unpredictable spikes in resource demand, or need access to additional compute or storage resources for a project or to support a growing business. Software Defined Infrastructure (SDI) enables organizations to deliver HPC services in the most efficient way possible, optimizing resource utilization to accelerate time to results and reduce costs. SDI is the foundation for a fully integrated environment, optimizing compute, storage and networking infrastructure to quickly adapt to changing business requirements, and dynamically managing workloads and data, transforming a s
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     IBM
By: IBM     Published Date: May 20, 2015
Are infrastructure limitations holding you back? Users struggling with access to sufficient compute resources Resources tapped out during peak demand times Lack of budget, space or power to the environment IBM recently announced a new Platform Computing cloud service delivering hybrid cloud optimized for analytics and technical computing applications. The offering provides: Ready to run IBM Platform LSF & Symphony clusters in the cloud Seamless workload management, on premise and in the cloud 24x7 cloud operation technical support Dedicated, isolated physical machines for complete security Join us for this brief 20-minute webcast to learn how IBM offers a complete end-to-end hybrid cloud solution that may be key to improving your organization’s effectiveness and expediting time to market for your products.
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     IBM
By: NetApp     Published Date: Dec 13, 2013
Interested in running a Hadoop proof of concept on enterprise-class storage? Download this solutions guide to get a technical overview on building Hadoop on NetApp E-series storage. NetApp Open Solution for Hadoop delivers big analytics with preengineered, compatible, and supported solutions based on high-quality storage platforms so you reduce the cost, schedule, and risk of do-it-yourself systems and relieving the skills gap most organizations have with Hadoop. See how on going operational and maintenance costs can be reduced with a high available and scalable Hadoop solution.
Tags : open solutions, hadoop solutions guide
     NetApp
By: Spectrum Enterprise     Published Date: Oct 10, 2018
Migrate your organization’s voice service to our cloud with Hosted Voice, a fully managed, comprehensive and customized solution with unified communication and collaboration features. Our solutions include full technical support and best-in-class IP based phones.
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     Spectrum Enterprise
By: Cisco     Published Date: Dec 20, 2018
Cisco® Collaboration Flex Plan gives you access to Cisco’s collaboration products, allowing you to mix and match buying models and deployment models in a single subscription depending on your buying needs. One subscription covers entitlement and technical support for: (a) the cloud services Cisco Webex® Meetings, Cisco Webex Calling, Cisco BroadCloud Calling, and Cisco Webex Teams and (b) the software Cisco Unified Communications Manager and Cisco Meeting Server.
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     Cisco
By: Hewlett Packard Enterprise     Published Date: Oct 23, 2017
Midsized firms operate in the same hypercompetitive, digital environment as large enterprises—but with fewer technical and budget resources to draw from. That’s why it is essential for IT leaders to leverage best-practice processes and models that can help them support strategic business goals such as agility, innovation, speed-tomarket, and always-on business operations. A hybrid IT implementation can provide the infrastructure flexibility to support the next generation of high-performance, data-intensive applications. A hybrid foundation can also facilitate new, collaborative processes that bring together IT and business stakeholders.
Tags : digital environment, hyper competitive, business goals, hybrid it, technology, hpe
     Hewlett Packard Enterprise
By: Akamai Technologies     Published Date: May 05, 2017
Web application and DDoS attacks hit enterprises without warning or reason. Most Distributed Denial of Service (DDoS) attacks require little skill to launch with attackers can simply rent resources from DDoS-for-hire sites at a low cost.. In comparison, DDoS attacks typically result in: • Operational disruption • Loss of confidential data • Lost user productivity • Reputational harm • Damage to partner and customer relations • Lost revenue Depending on your industry, that could add up to tens of thousands of dollars in damage – and in some cases it could be millions. Only 2% of organizations said their web applications had not been compromised in the past 12 months – 98% said they had.
Tags : ddos, technical support, data security, application security
     Akamai Technologies
By: LogMeIn     Published Date: Mar 19, 2015
Remote support technology, including remote control, desktop sharing, and web collaboration, is one of the most popular platforms used across TSIA service disciplines. Today’s remote support solutions offer much more than just remote control for PCs, their functional footprint is expanding to include support for more devices and richer analytics for trend analysis and supervisor dashboards. Remote support solutions are typically well regarded by users, consistently delivering one of the highest average satisfaction scores in TSIA’s annual Global Technology Survey. Service executives should acquaint themselves with the new features and capabilities being introduced by leading remote support platforms and find ways to leverage the capabilities beyond technical support. Field services, education services, professional services, and managed services are all increasing adoption of these tools to boost productivity and avoid on-site visits. Download this white paper to learn more.
Tags : remote support, remote technology, customer support, productivity, remote technology
     LogMeIn
By: LogMeIn     Published Date: Mar 19, 2015
Support organizations are implementing new technologies and processes to better connect customers with technical support teams, and customer satisfaction is paramount. However, most organizations admit they're not proactively aligning their priorities with their customers’ expectations. Are the needs of the support team different from what customers want and expect? Recent research by HDI delves into the two groups’ expectations and priorities— according to support professionals—and explores how closely they're aligned. Download this white paper to learn more.
Tags : customer support, customer expectations, support technology, technical support
     LogMeIn
By: TIBCO Software GmbH     Published Date: Jan 15, 2019
Enterprises use data virtualization software such as TIBCO® Data Virtualization to reduce data bottlenecks so more insights can be delivered for better business outcomes. For developers, data virtualization allows applications to access and use data without needing to know its technical details, such as how it is formatted or where it is physically located. For developers, data virtualization helps rapidly create reusable data services that access and transform data and deliver data analytics with even heavylifting reads completed quickly, securely, and with high performance. These data services can then be coalesced into a common data layer that can support a wide range of analytic and applications use cases. Data engineers and analytics development teams are big data virtualization users, with Gartner predicting over 50% of these teams adopting the technology by 202
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     TIBCO Software GmbH
By: Dell     Published Date: Oct 24, 2014
Today's business environments are very different to those of 10 years ago. Windows Server 2003 has been a trusted friend for over a decade, but there are better ways to deliver against today's business expectations and technical possibilities. Download this paper to better understand the risks of ignoring the end of support and to discover the advantages of migrating to a modern data center platform.
Tags : virtualization, it security, platform support, platform migration
     Dell
By: ServiceNow     Published Date: Oct 02, 2015
From students to executives, finding solutions to improve efficiency, productivity, and communication has become vital. These end users are trying to excel in their work, and while they don't mean to cause harm, in most organizations this desire leads to the use of applications, services, and data storage and sharing beyond IT's boundaries. This practice, known as “shadow IT,” walks a line that information security officers are uncomfortable with, and it's having an obvious impact on technical support teams. The good news is, there are opportunities for all support organizations, regardless of their stance on shadow IT.
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     ServiceNow
By: 3D Systems     Published Date: Aug 29, 2019
As a mold maker, you have probably experienced challenges with your current software including working with multiple solutions, inefficient mold design capabilities, poor technical support and many more. By switching to an integrated CAD/CAM software that’s dedicated for mold design and manufacturing, you can reduce delivery times, improve tool quality and gain a competitive advantage. Download this whitepaper to learn more about why you need an integrated solution, as well as the key elements to look for in a CAD/CAM solution.
Tags : cad cam, cad/cam, cad/cam software, cad software, cam software, mold, mold design, mold design software
     3D Systems
By: IBM APAC     Published Date: May 18, 2017
Today, everything computes. Intelligence has been infused into things no one would recognize as computers: appliances, cars, roadways, clothes, even rivers and cornfields. Tomorrow, many of these things will think, thanks to breakthroughs in cognitive computing. Even the things that don’t think themselves will continue collecting and reporting the massive quantities of data that feed cognitive systems.
Tags : ibm, tss, cloud, mobile, appliances
     IBM APAC
By: IBM APAC     Published Date: May 18, 2017
In today’s always on world, IT systems are so interdependent with business operations that even a few minutes of downtime can have big implications—for your productivity, reputation and finances. New technologies like cloud, mobile, analytics and social can help your business be more flexible and responsive, but at the same time they increase your risk.
Tags : ibm, tss, cloud, mobile
     IBM APAC
By: NetApp     Published Date: Feb 15, 2017
Learn what users are saying about the flash solution from NetApp, Pure and Dell EMC. The user feedback covers key evaluation criteria, deployment experience, customer service, technical support and peer recommendations.
Tags : netapp, database performance, flash storage, data management, cost challenges
     NetApp
By: LogMeIn     Published Date: Aug 09, 2016
QualiTest Put Rescue and TeamViewer to the Test. Rescue beats Teamviewer in a number of categories. Read on to find out why.
Tags : logmein, logmein rescue, teamviewer, qualitest, remote support, customer service, technical support, remote assistance
     LogMeIn
By: TigerConnect     Published Date: May 02, 2018
Hospitals and other care organizations are turning to clinical communication & collaboration solutions—often referred to as CC&C systems—as a way to improve care-team coordination and to expedite care delivery. But there’s an unexpected challenge with this journey. These clinical communication solutions are changing so rapidly, it’s not easy for IT decision-makers to be confident with their vendor selection. You want to pick the best system for your organization, but there are so many factors to consider. And the factors keep changing. At any moment, you don’t know what you don’t know. This Technical Buyer’s Guide is for you if: • You’re an IT professional in a healthcare organization that provides direct patient care. • Your organization is thinking of purchasing a new system to support clinical communications among your clinical and administrative staff. • You’re looking for technical details that will help you choose the best communication solution for your organization.
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     TigerConnect
By: Juniper Networks     Published Date: Aug 10, 2017
To maximize the benefits of its next-generation systems and successfully execute its information strategy, CU had to overcome its aging network. Most of CU’s network infrastructure, which was built from solutions by another vendor, was introduced in 2007, when its computing center was first built. Over time, the equipment began to fail, affecting the stability of applications which relied on network connectivity. Technical support also became a major issue as the equipment faced obsolescence and maintenance contracts with vendors expired.
Tags : data management, data system, business development, software integration, resource planning, enterprise management, data collection
     Juniper Networks
By: IBM     Published Date: Jul 07, 2015
This is the Key technical support considerations for smart IT infrastructures" White Paper.
Tags : infrastructure, big data, data center, scalability, reduce complexity, data management
     IBM
By: IBM     Published Date: Jul 07, 2015
This Technical Support Services infographic explains how IBM can help you manage your multivendor IT environment.
Tags : multivendor, it environment, performance, software activities, virtualization, operating systems, it management
     IBM
By: IBM     Published Date: Jun 16, 2015
IBM takes a broadly integrated approach to hardware, software and multi-vendor support that can help you find new ways to help simplify IT asset management, enhance quality and control costs.
Tags : technology infrastructure, virtualization, it business solutions, software service services, best practices, infrastructure management, technical support relationship, dynamic infrastructure
     IBM
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