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By: Zendesk     Published Date: Dec 10, 2018
Actualizaciones, actualizaciones, actualizaciones. Todo el mundo las hace, de modo que pregúntese: ¿debería también su negocio actualizar sus sistemas? Parece como si siempre hubiera una versión más reciente, o un mejor tipo de software. Es cierto que la implementación de sistemas nuevos y mejorados puede ayudar a su negocio a crecer y ahorrarle dinero, pero también es importante saber si de verdad merece la pena hacer la transición al nuevo software. Zendesk recientemente le encargó a Forrester Consulting que realizara un estudio para evaluar el impacto financiero de Zendesk en las organizaciones. Forrester entrevistó a cinco clientes y realizó un análisis financiero. En ese estudio, Forrester expone los beneficios y los costos de la familia de productos de atención al cliente de Zendesk, con resultados que indican que hay beneficios de más de $3,8 millones.
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     Zendesk
By: Zendesk     Published Date: Dec 10, 2018
Atualizações e mais atualizações. Com todo mundo atualizando, você pode estar se perguntando se sua empresa também deveria atualizar seus sistemas. Parece que sempre há uma versão ou um tipo melhor de software. Ainda que implementar sistemas novos e aprimorados possa ajudar sua empresa a crescer e a economizar dinheiro, é importante saber se o novo software vale a transição. Recentemente, a Zendesk comissionou um estudo da Forrester Consulting, que avaliou o impacto financeiro do Zendesk nas organizações. A Forrester entrevistou cinco clientes e conduziu uma análise financeira. Neste estudo, a Forrester relatou os benefícios e custos da família de produtos de atendimento da Zendesk, e sua análise apontou benefícios de mais de US$ 3,8 milhões.
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     Zendesk
By: LifeWorks     Published Date: Dec 04, 2018
For many years, an organization’s approach to employee mental well- being was simply “leave your problems at the door”. But those days are gone. Not only are mental and emotional health issues losing their stigma, but businesses are realizing that failure to understand and fulfill employees’ total well-being requirements, such a physical and financial well-being, ultimately leads to reduced productivity and output.
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     LifeWorks
By: Fortinet EMEA     Published Date: Nov 26, 2018
Enterprises currently face challenges regarding the price, performance, and flexibility of traditional wide area networks (WANs). Aggressive growth in the adoption of public cloud services (a projected 86% spike between 2014 and 2018)1 is forcing organizations to look elsewhere for a more effective network solution to address distributed traffic across remote sites and branch offices. Some of the specific issues organizations face with their traditional WANs include: - High total cost of ownership (TCO) - Lengthy provisioning cycles - Performance degradation with the growth of cloud traffic - Inadequate redundancy and resiliency - Lack of application-aware connectivity To better manage WAN investments, enterprises are adopting a new approach for their distributed branch office networks. Software-defined WAN (SD-WAN) offers improved performance, agility, and operational flexibility plus significant cost savings. But not all SDWAN solutions are created equal.
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     Fortinet EMEA
By: Dell DnCP     Published Date: Nov 20, 2018
Forrester Consulting conducted a Total Economic Impact™ (TEI) study to provide readers with a framework to evaluate the potential financial impact of Dell UltraSharp monitors above 27” on their organizations. To better understand the benefits, costs, and risks associated with this investment, Forrester interviewed one customer from the global financial services industry with experience deploying Dell monitors. This summary is based on a full TEI study, which can be downloaded here.
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     Dell DnCP
By: SAS     Published Date: Nov 16, 2018
Instances of fraud have become commonplace in many industries, and it’s costing organizations millions of dollars annually and placing corporate brands at risk. But despite significant investments in staff and anti-fraud software, new and emerging fraud threats keep slipping through undetected. Why? Because it’s too costly to keep anti-fraud software current. Paying a vendor to make software changes dramatically increases total cost of ownership. This paper discusses how SAS addresses this challenge with next-generation fraud solutions like SAS Visual Investigator, a cloud-ready investigation and incident management platform that end users can easily configure and adapt to detect new and evolving types of fraud.
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     SAS
By: SAS     Published Date: Nov 16, 2018
Fraud is costing government programs more than ever. For example, Medicaid lost $36 billion in 2017 – 10 percent of its total expenditures – which represents a 27 percent increase over 2015. As explored in this paper, fraud numbers are on the rise because fraud rings are not only getting more effective at what they do, but because it’s easy for them to find soft targets across multiple government programs simultaneously. Learn about how next-generation analytic tools from SAS cut across data and program silos and empower investigators to go on the offensive with fraud operators – without disrupting the efficient and timely delivery of benefits, services or tax refunds.
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     SAS
By: IBM APAC     Published Date: Nov 13, 2018
IBM Multivendor Support Services can help organizations lower their overall hardware maintenance expense. The study provides readers with a framework to evaluate the potential financial impact that MVS may have on their organizations.
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     IBM APAC
By: Jamf     Published Date: Nov 05, 2018
Hobson & Company (H&C), a leading research firm focused on total cost of ownership (TCO) and return on investment (ROI) studies, conducted independent research and found that a proven Apple device management solution delivers a quick and compelling ROI to both large and small enterprises. • Simplifying IT management o 90% reduction in time spent managing apps o 80% reduction in time spent provisioning • Improving end-user experience o 60% reduction in end-user productivity loss o 15% reduction in volume of help desk tickets • Mitigating risk o 90% reduction in time spent creating inventory reports o 65% reduction in time spent managing policy and setting changes
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     Jamf
By: Magnetrol     Published Date: Nov 05, 2018
U.S. Department of Energy surveys show that minor adjustments in process management can incrementally improve efficiency in commercial and heavy industries. These include pulp & paper, chemical, petroleum refining, mining and food processing where as much as 60% of their total energy consumption goes to the production of steam. The information-packed Steam Generation & Condensate Recovery Process Optimization kit from Magnetrol explains how effective instrumentation solutions can:
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     Magnetrol
By: Shell     Published Date: Oct 30, 2018
Learn how Shell Lubricants can help you improve the efficiency, productivity and reliability of your automated grease systems. We're confident our team of Shell Lube Service Experts can make a difference in your mining operations.
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     Shell
By: Shell     Published Date: Oct 30, 2018
Lubricants can impact up to 30% of a mine's total maintenance budget. Learn how working with a Shell Lube Service Expert can help identify Total Cost of Ownership savings in your mining operation.
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     Shell
By: Group M_IBM Q418     Published Date: Oct 26, 2018
What are the benefits and costs of implementing an API Management solution? Forrester Consulting analyzed the Total Economic Impact (TEI) of IBM API Connect, developing a composite organization based on surveys of 32 IBM customers. Some of the key questions answered by this paper are: • What are the costs associated with IBM API Connect, and what returns can I expect for my business? • What are the benefits, both financial and business, that I can expect from API Connect? • What's the financial impact of API Connect on developing new opportunities for businesses, developers, and customers? Read on to learn about the financial benefits of choosing API Connect as your API management solution.
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     Group M_IBM Q418
By: ServiceNow     Published Date: Oct 22, 2018
The Forrester TEI study examines potential ROI enterprises may realize by improving IT operations management and eliminating service outages. Customers interviewed experienced major financial benefits in improvements with IT productivity and cost savings. Read this study to learn more.
Tags : economic, impact, servicenow, tei, roi, itom
     ServiceNow
By: Applause Israel     Published Date: Sep 25, 2018
The goal of usability testing, simply put, is to make sure that a user can complete the tasks they are expected to complete. Usability testing doesn’t test whether or not the functions of the application, website or connected device work correctly, but rather that a user intuitively understands how to perform these tasks — and how easy or difficult it was to do so. With usability testing, “close enough” won’t cut it. A product may have a superior architecture, a great set of features, good performance, scalability and a number of other positive attributes. However, all of this effort is wasted if the user experience is inadequate. An application, website or connected device that is not user-friendly is just as bad as a buggy version and can lead to diminished revenue, product abandonment or a total failure. An application with poor usability can also negatively affect a brand
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     Applause Israel
By: CA Technologies EMEA     Published Date: Sep 14, 2018
CA Privileged Access Manager protects an organization’s business and empowers its people. The solution protects critical accounts and endpoints while providing a seamless user experience. CA commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and objectively examine the potential return on investment (ROI) and enterprises may realize by deploying its Privileged Access Manager solution. The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of the CA Privileged Access Manager solution on their organizations.
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     CA Technologies EMEA
By: Group M_IBM Q418     Published Date: Sep 10, 2018
Every minute, the equivalent of one garbage truck of plastic waste enters our oceans—a total of 8 million metric tons a year. This plastic waste litters the seafloor and floats on the surface in vast plastic patches, poisoning seabirds and other marine life. By the year 2050, one estimate suggests there will be more plastic than fish in the world’s oceans. Founded in May 2013, social enterprise The Plastic Bank aims to tackle ocean pollution head-on.
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     Group M_IBM Q418
By: Anaplan     Published Date: Sep 07, 2018
Dans de nombreuses sociétés, les performances de la chaîne d’approvisionnement affectent la totalité du chiffre d’affaires, mais seulement une partie du compte de résultat. Les problèmes liés à la supply chain ont un impact significatif sur le reste de l’entreprise, de même que les succès dont elle est à l’origine. D’où la question : ne souhaiteriez-vous pas améliorer la santé et la visibilité de votre chaîne d’approvisionnement et de votre activité ? En collaboration avec Supply Chain Management Review (SCMR), Anaplan a interrogé des dizaines de responsables de la chaîne d’approvisionnement sur l’efficacité de leurs stratégies de gestion de la chaîne d’approvisionnement. Au menu de cette étude : des données définissant les tendances concernant les défis et les opportunités associés à la chaîne d’approvisionnement ; des conseils pratiques concernant l’amélioration des performances de la chaîne d’approvisionnement ; des éclairages sur le lien capital entre chaîne d’approvisionnement
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     Anaplan
By: IBM     Published Date: Sep 06, 2018
How BigFix can automate endpoint management to decrease security risk surfaces, manage configurational drift, and maintain compliance.
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     IBM
By: Bluewater Learning     Published Date: Aug 29, 2018
The focus on employee engagement as a driver of better business results has gotten so much traction it’s spawned an entire category of solutions within the HCM universe. But if you’re a SumTotal client, you already own a tool that has incredible — but often-overlooked — potential for creating an environment in which engagement can not only flourish, but actually be sustained. It’s all about having content that strategically positions your company, is easy to find, and truly engages your employees to seek opportunities to make a difference and to grow professionally. To really shape your SumTotal LMS into the effective piece of technology you know it can be — to see it achieve the results you and your leadership team expect it to deliver — you need to be a content architect and have a great content strategy. Now you can learn the process Bluewater has developed through years of experience helping clients worldwide maximize their SumTotal LMS to drive higher engagement and better business results: • Mapping out a plan for engagement success • Understanding the negative effects when you don’t have a content strategy that makes strategic sense for your organization — on employees, leaders, LMS owners, and learning practitioners • Architecting content for engagement today — and for the road ahead • Building the framework for a rich content ecosystem where learners feel at home • Focusing on people, processes, and technology: an approach to content strategy that supports a culture of engagement It’s all about being ridiculously happy with your SumTotal LMS.
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     Bluewater Learning
By: Shell     Published Date: Aug 27, 2018
While simple fixes may cost a few thousand dollars, lost revenue from equipment failures can run into the millions of dollars in lost productivity and replacement costs. There can be longer-term impacts, too, if the downtime inhibits a manufacturer’s ability to meet customer needs. That’s why it is important for companies to think about lubrication and equipment maintenance holistically, recognizing that short term cost savings may be leading to bigger, preventable expenses over the long term. By adopting a total cost of ownership (TCO) program, companies can find efficiencies they didn’t even know existed and reap benefits they didn’t realize were possible. Download our white paper, “The Cost Reduction Game,” to learn more about how a TCO program can help increase equipment reliability, extend equipment life, and lower energy costs.
Tags : cost, reduction, equipment, shell, manufacturing, maintenance, reliability, contamination control
     Shell
By: Hewlett Packard Enterprise     Published Date: Aug 23, 2018
Cost Savings And Business Benefits Enabled By The 3PAR StoreServ All-Flash Storage System and Recovery Manager Center (RMC)
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     Hewlett Packard Enterprise
By: ServiceNow     Published Date: Aug 20, 2018
The Forrester TEI study examines potential ROI enterprises may realize by improving IT operations management and eliminating service outages. Customers interviewed experienced major financial benefits in improvements with IT productivity and cost savings. Read this study to learn more.
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     ServiceNow
By: Avi Networks     Published Date: Aug 17, 2018
This whitepaper details how ADCs and virtual appliances are inflexible, expensive, and lacking in visibility in contrast to the central management, autoscaling features, intelligent analytics, and flexibility offered by the Avi Vantage Platform. This document also outlines 7 key considerations that you should evaluate before you refresh your current load balancers: 1. Automation and Self-Service 2. Elasticity 3. Applica tion Analytics and Troubleshooting 4. Performance 5. Hybrid Cloud 6. Ecosystem Integrations 7. Total Cost of Ownership
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     Avi Networks
By: SAP     Published Date: Aug 17, 2018
Learn more about the cost savings and business benefits enabled by SAP S/4HANA - One of the companies reduced inventory carrying costs valued at nearly $6.7 million, reduced staff required to manage ongoing operations for a benefit of over $6 million and avoided downtime inherent in legacy systems that impacted productivity.
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     SAP
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