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By: Epicor     Published Date: Jun 11, 2018
Enterprise resource planning (ERP) software is the backbone of modern manufacturing information systems, enabling the digital transformation that’s changing operations and customer expectations. As the movement toward a digital workplace evolves, your ERP system must keep pace. Epicor commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study to examine the potential return on investment (ROI) of deploying Epicor ERP. Several manufacturers using Epicor ERP found: • Faster access to data and improved real-time visibility enabled better decision-making • Improved multi-company operational efficiency • Increased competitiveness with faster turnaround of customer quotes and improved pricing accuracy • Increased versatility with the Epicor ERP cloud offering • Access to deep expertise in manufacturing best practices Read the study to find out how else Epicor ERP has helped manufacturers.
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     Epicor
By: Genesys     Published Date: Jun 08, 2018
If you are considering the right deployment model for your contact center, economic guidelines can help you choose the solution that is best for your company. Cloud, on-premises or hybrid. Just a few years ago, businesses were still unsure of the viability of moving their contact centers and other critical enterprise systems to the cloud. Since then, with the decrease of cloud costs, and the corresponding increase in security and, the viability and total cost of ownership of cloud deployments are attracting more and more companies. This eBook will cover how different criteria can affect a choice between a cloud or on-premises contact center, including: • The size of your contact center, and business requirements such as customer journey management • The location and quantity of contact centers being managed • The need for scalability, speed of deployment, and maintenance requirements Read the eBook today!
Tags : cloud, contact center, customer journey, hybrid
     Genesys
By: dinCloud     Published Date: Jun 06, 2018
Premier BPO provided a highly educated sales professionals to start the sales process removing a number of obstacles. The total number of calls increased on regular basis and a huge number of customers started to shop again. As a result Premier BPO worked thoroughly with client’s team and constantly provided efficiency for client.
Tags : digital, transformation, internet, retailer, executives, market
     dinCloud
By: ADP     Published Date: Jun 01, 2018
The Marcus Buckingham Company, an ADP Company, commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) enterprises may realize by deploying StandOut. The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of StandOut on their organizations. To better understand the benefits, costs, and risks associated with this investment, Forrester interviewed several customers with experience using StandOut. StandOut is an integrated suite that pairs a technology platform with coaching to help organizations achieve their talent activation goals. Prior to using StandOut, the interviewed organizations did not have a structured program to improve and measure employee engagement and performance. Organizations used annual surveys and annual performance reviews, and some even encouraged weekly check-ins, but there was no guidance on how to complete these tasks, and the data t
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     ADP
By: CA Technologies     Published Date: Jun 01, 2018
Privileged user accounts—whether usurped, abused or simply misused—are at the heart of most data breaches. Security teams are increasingly evaluating comprehensive privileged access management (PAM) solutions to avoid the damage that could be caused by a rogue user with elevated privileges, or a privileged user who is tired, stressed or simply makes a mistake. Pressure from executives and audit teams to reduce business exposure reinforces their effort, but comprehensive PAM solutions can incur hidden costs, depending on the implementation strategy adopted. With multiple capabilities including password vaults, session management and monitoring, and often user behavior analytics and threat intelligence, the way a PAM solution is implemented can have a major impact on the cost and the benefits. This report provides a blueprint for determining the direct, indirect and hidden costs of a PAM deployment over time.
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     CA Technologies
By: Mimecast     Published Date: May 31, 2018
Not all email security systems perform the same. Lots of false negatives get through. That’s what Mimecast found in its new email security risk assessment (ESRA), an inspection of email security systems to uncover the number, type and severity of threats getting into organizations. - TOTAL CAUGHT SPAM: 14,277,163 - TOTAL CAUGHT DANGEROUS FILE TYPES: 9,992 - TOTAL CAUGHT MALWARE ATTACHMENTS: 12,502 Download our report of ESRA tests to see the threats that Mimecast catches and other email security systems miss.
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     Mimecast
By: Resonate     Published Date: May 30, 2018
The seismic shift in consumer behavior has created the slow demise of many long-established, iconic brands. The woes of brick and mortar retail have become a daily news item, with store closures and financial downturns dominating the headlines. Though low cash and heavy debt play a significant role, many point to online retail as the culprit for this decline. Retail margins on average fell to 9% last year from 10.5% in 2012 and over that period ecommerce sales increased to 15.5% of total sales according to the Wall Street Journal. For most companies, this meant shifting towards online sales.
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     Resonate
By: CA Technologies EMEA     Published Date: May 25, 2018
CA Technologies esta perfectamente posicionada para ayudar a satisfacer esa creciente demanda con: Metodos nuevos y avanzados para la monitorizacion de microservicios, contenedores, la nube y arquitecturas centradas en API. Cuadros de mandos con una unica fuente fiable y total visibilidad de las transacciones en todos los canales digitales Metodos estadisticos y algoritmos probados para predecir problemas reales. Modelos de datos multidimensionales y asignaciones automatizadas para que los equipos puedan visualizar y gestionar el rendimiento. Puede obtener su copia gratuita del informe de Cuadrante Magico de Gartner para el conjunto de programas de monitorizacion del rendimiento de aplicaciones aqui.
Tags : ca technologies, monitorizacion, aplicaciones, programas
     CA Technologies EMEA
By: Oracle APAC     Published Date: May 24, 2018
By optimizing their on-premises IT environments and moving processes and workloads to the cloud, businesses can reduce time-to-market, increase agility, and minimize total cost of ownership. Oracle’s Linux and Virtualization offerings are designed to help you easily optimize your current on-premises environment, and offer a clear path to cloud—so you can migrate your workloads when the time is right.
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     Oracle APAC
By: Adobe     Published Date: May 15, 2018
KEY FINDINGS 1. Online holiday shopping season in 2017 tops expectations. Online shopping totaled $108.2B during the 2017 holiday season, representing 14.7% growth year-over year ($107.4B, 13.8% growth predicted) 2. The Thanksgiving weekend was one for the record books. Holiday shoppers took full advantage of deep discounts and spent over $19B dollars during the five days between Thanksgiving and Cyber Monday 3. Cyber Monday and Black Friday stay dominant and emerge as mobile mega-days. Cyber Monday was the first day with over $2.0B in mobile shopping alone 4. Big retailers won big, but small retailers competed on key days. The largest retailers saw big holiday season growth while smaller retailers had an advantage during the Thanksgiving weekend, particularly on mobile devices 5. Big markets drive holiday growth. The nation’s largest markets saw big growth, particularly on key days
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     Adobe
By: Cisco EMEA     Published Date: May 15, 2018
Il Gruppo Marcegaglia conferma una strategia di sicurezza IT basata su soluzioni Cisco che va dagli strumenti di firewall al sistema di Next-Generation Intrusion Prevention System passando per la gestione centralizzata. Il Gruppo Marcegaglia è la realtà industriale leader mondiale nella trasformazione dell’acciaio che opera dall’Italia a livello globale, con una presenza di 43 stabilimenti distribuiti su una superficie complessiva di 6 milioni di metri quadrati. Fanno parte del Gruppo 7.000 dipendenti, 60 unità e 210 rappresentanze commerciali per un fatturato che, nel 2013, è stato di oltre 4 miliardi di euro nel settore dell’acciaio e diversificate. Il tutto grazie alla produzione quotidiana di 5.500 chilometri di manufatti in acciaio inossidabile e al carbonio per oltre 15.000 clienti, per un totale di oltre 5 milioni di tonnellate lavorate ogni anno.
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     Cisco EMEA
By: ServiceNow     Published Date: May 15, 2018
The Forrester TEI study examines potential ROI enterprises may realize by improving IT operations management and eliminating service outages. Customers interviewed experienced major financial benefits in improvements with IT productivity and cost savings. Read this study to learn more.
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     ServiceNow
By: Avi Networks     Published Date: May 14, 2018
Avi Vantage is the only solution that delivers built-in application analytics in addition to enterprise-grade load balancing and application security. With millions of data points collected in real time, the platform delivers network-DVR like capabilities with the ability to record and display application analytics over specific time intervals (last 15 minutes, hour, day, week etc.) or for individual transactions. These application insights including total round trip time for each transaction, application health scores, errors, end user statistics, and security insights (DDoS attacks, SSL vulnerabilities, ciphers etc.) simplify troubleshooting of applications.
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     Avi Networks
By: Hewlett Packard Enterprise     Published Date: May 11, 2018
The tipping point has arrived. Large enterprises are planning their next-generation datacenters around flash-based storage, and for good reason. Flash arrays provide read and write performance that is orders of magnitude faster than spinning media at a total cost of ownership that is on par with disk and will soon be lower. The benefits not only include improved application performance, but more consistent performance, lower latency, reduced storage footprint, streamlined storage administration, and lower operating costs. These advantages are too beneficial to your business to ignore. That’s why flash is becoming the standard for new storage investments.
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     Hewlett Packard Enterprise
By: Hewlett Packard Enterprise     Published Date: May 11, 2018
Pour les clients des grandes entreprises, IDC prévoit que le flash continuera de devancer la croissance du disque dur, et que la capacité des SSD expédiée augmentera de plus de 75 % d'une année sur l'autre2 . Cette progression s'explique notamment par les prix qui baissent plus rapidement que prévu. Les recherches actuelles indiquent qu'en termes de coût total de possession (CTP) sur quatre ans, le flash deviendra le support au coût le plus faible pour presque tout le stockage à compter de 20163 . Le CTP du flash continuera de décliner jusqu'en 2020, offrant un retour sur investissement que les solutions à disques rotatifs ne pourront pas égaler.
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     Hewlett Packard Enterprise
By: VMWare     Published Date: May 08, 2018
More than 10,000 customers are using VMware vSAN to quickly adopt hyper-converged infrastructure to accelerate their IT modernization initiatives, reduce their total cost of ownership, and increase their businesses agility in preparation of future needs. Read some of their stories and see how hyper-converged infrastructure powered by vSAN can ease the burden of infrastructure management and create new possibilities for your business.
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     VMWare
By: Juniper Networks     Published Date: May 04, 2018
The role of IT is changing from a traditional focus on cost-efficient enablement to a more strategic contribution. Total Cost of Ownership (TCO), while important, is being surpassed by a growing focus on automation and orchestration that is needed to fulfill enterprise demands for security, agility, and innovation. The cloud-grade enterprise network – spanning the campus, data center, and branch – must be able to respond to rapid changes in business, growing reliance on hybrid cloud architectures, and the needs of users and customers.
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     Juniper Networks
By: Trend Micro     Published Date: May 03, 2018
NSS Labs performed an independent test of the Trend Micro Deep Discovery Inspector Model 4000 (Hardware model 4100) v3.8 SP5 and OfficeScan (OSCE) v12.0.1807. The product was subjected to thorough testing at the NSS facility in Austin, Texas, based on the Breach Detection Systems (BDS) Test Methodology v4.0 available at www.nsslabs.com. This test was conducted free of charge and NSS did not receive any compensation in return for Trend Micro’s participation. While the companion Comparative Reports on security, performance, and total cost of ownership (TCO) will provide information about all tested products, this Test Report provides detailed information not available elsewhere.
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     Trend Micro
By: Workday France     Published Date: Apr 30, 2018
Tous les grands partenariats connaissent des hauts et des bas. Lennon et McCartney, ou Laurel et Hardy ont eux aussi connu des divergences de vues. Travailler ensemble implique de partager les mêmes objectifs, mais cela ne signifie pas toujours une harmonie totale et une reconnaissance des qualités et de la contribution de l'autre. Cette observation peut également s'appliquer aux fonctions financières et RH de toute entreprise : ce sont deux composantes clés de l'organisation mais historiquement deux domaines opérationnels très différents.
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     Workday France
By: Zendesk GmbH     Published Date: Apr 25, 2018
Zendesk commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) that organizations may realize by utilizing Zendesk’s customer support products to improve handling customer interactions. The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of Zendesk on their organizations. To better understand the benefits, costs, and risks associated with a Zendesk implementation, Forrester interviewed seven organizations with experience using Zendesk’s customer support products.
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     Zendesk GmbH
By: Zendesk GmbH     Published Date: Apr 24, 2018
Zendesk beauftragte das Marktforschungsinstitut Forrester Consulting mit einer „Total Economic Impact™“-Studie zur Untersuchung des potenziellen ROI, der sich für Unternehmen ergibt, die die Produktfamilie von Zendesk einsetzen. Um die Kosten und den Nutzen der Implementierung von Zendesk besser zu verstehen, befragte Forrester fünf Firmen, die Erfahrung mit Zendesk-Produkten haben. Aus den befragten Firmen wurde dann ein Verbundunternehmen erstellt. Die Ergebnisse dieser Untersuchung sind nachfolgend zusammengefasst: Finanzielle Zusammenfassung der risikobereinigten Ergebnisse über drei Jahre
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     Zendesk GmbH
By: Adobe     Published Date: Apr 23, 2018
KEY FINDINGS 1. Online holiday shopping season in 2017 tops expectations. Online shopping totaled $108.2B during the 2017 holiday season, representing 14.7% growth year-over year ($107.4B, 13.8% growth predicted) 2. The Thanksgiving weekend was one for the record books. Holiday shoppers took full advantage of deep discounts and spent over $19B dollars during the five days between Thanksgiving and Cyber Monday 3. Cyber Monday and Black Friday stay dominant and emerge as mobile mega-days. Cyber Monday was the first day with over $2.0B in mobile shopping alone 4. Big retailers won big, but small retailers competed on key days. The largest retailers saw big holiday season growth while smaller retailers had an advantage during the Thanksgiving weekend, particularly on mobile devices 5. Big markets drive holiday growth. The nation’s largest markets saw big growth, particularly on key days
Tags : 
     Adobe
By: Schneider Electric     Published Date: Apr 16, 2018
Power system operators have lots of questions about the aging switchgear they maintain: • How can we reduce risk for an outage or arc flash event? • What kind of project is required to fix my problems? • Is total replacement my best option? Find answers in "Answer Guide: Make Aging Switchgear Last Longer and Perform Better." Learn the benefits and how-tos of switchgear modernization and see easy-to-install solutions for any OEM's equipment.
Tags : switchgear modernization, mv circuit breakers, lv circuit breakers, switchgear upgrades, electrical distribution equipment, schneider electric, circuit breaker upgrade, obsolete switchgear
     Schneider Electric
By: Microsoft Azure     Published Date: Apr 11, 2018
The 2017 study, The Total Economic Impact™ of Microsoft Azure IaaS, gives insight into both the costs and benefits of large-scale Azure infrastructure as a service (IaaS) implementation. This commissioned study conducted by Forrester Consulting analyzes the return on investment and business impact that several enterprises experienced when moving from a primarily on-premises environment to Azure. The companies interviewed come from a variety of industries and locations (global/multinational, North American, and European). In addition to a 435 percent overall return on an Azure IaaS investment*, the businesses also experienced: Reduced data center and outsourcing costs. Website scale and performance improvements. Ease of experimentation through virtualized environments. Developer and tester improvements. Download the study to learn about the potential ROI that could be realized by shifting some or all of your management and operations to Azure.
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     Microsoft Azure
By: Carbonite     Published Date: Apr 09, 2018
IT admins tasked with restoring servers or lost data during a disruption are consumed with a single-minded purpose: successful recovery. But it shouldn’t take an adverse event to underscore the importance of recovery as part of an overall backup strategy. This is especially true with large datasets. Before you consider how you’re going to back up large datasets, first consider how you may need to recover the data. Variables abound. Is it critical or non-critical data? A simple file deletion or a system-wide outage? A physical server running onsite or a virtual one hosted offsite? These and a handful of other criteria will determine your backup and disaster recovery (BDR) deployment. What do we mean by large? A simple question with a not-so-simple answer. If your total data footprint is 5 TB or more, that’s considered large. But what kind of data is it? How many actual files are there? How frequently do they change? How much can they be compressed? It’s likely that two different 5 TB en
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     Carbonite
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