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By: Pure Storage     Published Date: Jul 26, 2017
In einer Studie von Forrester Research™ bezüglich der gesamtwirtschaftliche Auswirkungen (engl. Total Economic Impact) wurde geschätzt, dass ein weltweit tätiges mittelständisches Unternehmen eine durchschnittliche Erhöhung der Rentabilität um mehr als 960.000 USD in einem Zeitraum von drei Jahren mit einer Rendite von 102 % erzielen würde. Diese Zahlen werden durch Geschäftsvorteile, Vereinfachung sowie Einsparungen bei Rechenzentrum-Rack-Einheiten, beim Strom- und Kühlbedarf, bei Softwarelizenzierung und bei der Wartung möglich gemacht.
Tags : das cloud-computing, cloud-modelle, storage-plattformen, flash-storage, pure storage
     Pure Storage
By: Genesys     Published Date: Jul 19, 2017
A Look at the Five-Year Cost Comparisons for Technology Infrastructure Deployment
Tags : genesys, contact center infrastructure, cci, contact center engagement, cec
     Genesys
By: Pure Storage     Published Date: Jul 18, 2017
OTS' experiences with all-flash technology mirror what many customers have experienced over the past several years. Hesitatingly optimistic, OTS deployed its first AFA in a limited environment to prove the system out, and when it performed and/or exceeded the company's expectations, it quickly started moving more workloads to it over time. Like OTS, many customers do not immediately retire their legacy storage, but in moving the more demanding workloads off of their existing environments, they provide better application performance both for those applications on the AFA and for those that stay on the legacy storage. And like OTS, the majority of AFA customers have in the past year in particular come to the conclusion that all-flash technology is the future of primary storage for performance, reliability, ease of management and expansion, and economic (as measured by total cost of ownership) reasons.
Tags : external storage systems, flash arrays, scale-up, scale-out, managing it infrastructure, data center, idc, market intelligence
     Pure Storage
By: Pure Storage     Published Date: Jul 18, 2017
In einer Studie von Forrester Research™ bezüglich der gesamtwirtschaftliche Auswirkungen (engl. Total Economic Impact) wurde geschätzt, dass ein weltweit tätiges mittelständisches Unternehmen eine durchschnittliche Erhöhung der Rentabilität um mehr als 960.000 USD in einem Zeitraum von drei Jahren mit einer Rendite von 102 % erzielen würde. Diese Zahlen werden durch Geschäftsvorteile, Vereinfachung sowie Einsparungen bei Rechenzentrum-Rack-Einheiten, beim Strom- und Kühlbedarf, bei Softwarelizenzierung und bei der Wartung möglich gemacht.
Tags : das cloud-computing, cloud-modelle, storage-plattformen, flash-storage, pure storage
     Pure Storage
By: Oracle APAC ZO OD Prime Volume CX ABM Leads June 2017     Published Date: Jul 11, 2017
Customers hate waiting for engineers to show up. The hours drift by. Clocks tick slower. They may have taken the day off work, but feel unable to start anything productive in case the doorbell rings. Fury builds. They call the contact centre – they’re told to keep waiting. It’s unacceptable. And in the 21st Century totally unnecessary. Solutions exist to provide customers with an accurate forecast of when field service agents will arrive and how long the job will take.
Tags : scheduling accuracy, jobs completed per day, customer satisfaction, skills, habits, driving style, qualifications
     Oracle APAC ZO OD Prime Volume CX ABM Leads June 2017
By: Oracle APAC ZO OD Prime Volume ERP ABM Leads June 2017     Published Date: Jul 11, 2017
Customers hate waiting for engineers to show up. The hours drift by. Clocks tick slower. They may have taken the day off work, but feel unable to start anything productive in case the doorbell rings. Fury builds. They call the contact centre – they’re told to keep waiting. It’s unacceptable. And in the 21st Century totally unnecessary. Solutions exist to provide customers with an accurate forecast of when field service agents will arrive and how long the job will take.
Tags : scheduling accuracy, jobs completed per day, customer satisfaction, skills, habits, driving style, qualifications
     Oracle APAC ZO OD Prime Volume ERP ABM Leads June 2017
By: Oracle APAC ZO OD Prime Volume HCM ABM Leads June 2017     Published Date: Jul 11, 2017
Customers hate waiting for engineers to show up. The hours drift by. Clocks tick slower. They may have taken the day off work, but feel unable to start anything productive in case the doorbell rings. Fury builds. They call the contact centre – they’re told to keep waiting. It’s unacceptable. And in the 21st Century totally unnecessary. Solutions exist to provide customers with an accurate forecast of when field service agents will arrive and how long the job will take.
Tags : scheduling accuracy, jobs completed per day, customer satisfaction, skills, habits, driving style, qualifications
     Oracle APAC ZO OD Prime Volume HCM ABM Leads June 2017
By: Oracle APAC ZO OD Prime Volume SCM ABM Leads June 2017     Published Date: Jul 11, 2017
Customers hate waiting for engineers to show up. The hours drift by. Clocks tick slower. They may have taken the day off work, but feel unable to start anything productive in case the doorbell rings. Fury builds. They call the contact centre – they’re told to keep waiting. It’s unacceptable. And in the 21st Century totally unnecessary. Solutions exist to provide customers with an accurate forecast of when field service agents will arrive and how long the job will take.
Tags : scheduling accuracy, jobs completed per day, customer satisfaction, skills, habits, driving style, qualifications
     Oracle APAC ZO OD Prime Volume SCM ABM Leads June 2017
By: Symantec     Published Date: Jul 11, 2017
Cloud Access Security Brokers (CASBs) serve as a critical control point to ensure the secure and compliant use of cloud apps and services. Cloud service providers typically maintain a shared responsibility policy for security—they guarantee the integrity of their service infrastructure, but the customer is responsible for securing actual app usage. In addition to the growing cloud security challenges organizations face to safeguard data and protect against threats in the cloud, total volume of cloud app adoption is accelerating, with most of it being done by business units and employees without approval or security oversight from the IT organization. As a result, CASB functionality has become so critical that by 2020 it is projected that 80% of enterprises will use a CASB solution. (Gartner)
Tags : cloud, cloud service providers, cloud security, cloud applications
     Symantec
By: Bronto     Published Date: Jul 10, 2017
With a growing number of marketing applications available, marketing teams are struggling to see differences among them. Meanwhile, IT teams are bogged down with development and maintenance requests to migrate or manage the use of multiple platforms already in use. Gartner’s 2016-2017 CMO Spend Survey found that marketing departments are spending 38% of their tech budgets on external development services and cross-charges from internal IT teams. Strategic marketing and IT leaders are looking for ways to streamline technology and eliminate solutions that limit integrations and scalability. It’s important to look at the resources required to maintain the marketing applications you use and compare them to other options available in the marketplace. Choosing a marketing technology partner is a total-revenue-performance decision. Ask questions about integration and scalability. Find partners whose marketing automation is built to scale with your business, and select vendors whose teams pro
Tags : marketing automation, commerce, gartner, integration, scalability
     Bronto
By: CA Technologies     Published Date: Jun 26, 2017
Privileged user accounts—whether usurped, abused or simply misused—are at the heart of most data breaches. Security teams are increasingly evaluating comprehensive privileged access management (PAM) solutions to avoid the damage that could be caused by a rogue user with elevated privileges, or a privileged user who is tired, stressed or simply makes a mistake. Pressure from executives and audit teams to reduce business exposure reinforces their effort, but comprehensive PAM solutions can incur hidden costs, depending on the implementation strategy adopted. With multiple capabilities including password vaults, session management and monitoring, and often user behavior analytics and threat intelligence, the way a PAM solution is implemented can have a major impact on the cost and the benefits. This report provides a blueprint for determining the direct, indirect and hidden costs of a PAM deployment over time.
Tags : 
     CA Technologies
By: WNS     Published Date: Jun 21, 2017
E-commerce which till a few years back was of peripheral significance to the CPG industry is now one of the biggest drivers of change and innovation in the sector. The numbers representing growth are quite staggering with McKinsey1 believing that the online space will account for anywhere from 10 to 30 percent of total industry sales growth in the next five years. This equates to a market opportunity of USD 15 Billion to USD 50 Billion. Given how digital is impacting every part of the CPG value chain, companies need to be awake to the emerging trends as they can potentially have a make or break effect. This article discusses key trends that will define the CPG space in days to come.
Tags : ecommerce, cpg companies, personalization, market mix modeling, digital media, integrated it infrastructure, predictive demand, agile supply chain
     WNS
By: Sitecore     Published Date: Jun 15, 2017
Forrester weighs the Total Economic Impact of Sitecore
Tags : sitecore, forrester, roi, context marketing, marketing platform
     Sitecore
By: Entrust Datacard     Published Date: Jun 09, 2017
Security professionals attribute more than 63% of confirmed breaches to weak, default or stolen passwords. Analysts say more than 80% of all confirmed breaches involve privileged credentials. And the average cost of a data breach totals more than $3.8M. Almost every story reporting statistics like these concludes with “the password is dead.” The world clearly must move on from passwords in the battle to protect data – or at least attempt to phase them out.
Tags : 
     Entrust Datacard
By: Genesys     Published Date: Jun 07, 2017
A Look at the Five-Year Cost Comparisons for Technology Infrastructure Deployment
Tags : genesys, ovum report, technology infrastructure, technology infrastructure deployment, contact centers, contact center platforms, cloud
     Genesys
By: IBM APAC     Published Date: Jun 07, 2017
This Total Economic Impact (TEI) analysis has been prepared exclusively for you based on your inputs. The analysis provides a high-level estimate of the impact of implementing IBM customer behavior analytics solutions.
Tags : customer experience, customer analytics, customer behavioural analytics, customer experience management
     IBM APAC
By: IBM APAC     Published Date: Jun 07, 2017
The analytics tools you’ve come to rely on probably haven’t kept pace with this rapid change, and may now be less effective. Systems may not be nimble enough to follow customer journeys across channels and time. Different platforms in different departments can’t talk to each other, so reporting is slowed. And it’s difficult to take proactive steps when your view of the total customer experience is a little blurry. Download this white paper to find out more.
Tags : customer experience, analytics, analytics tools, customer analytics, customer experience management
     IBM APAC
By: Amazon Web Services     Published Date: Jun 02, 2017
Read the IDG Research whitepaper to see why 54% of respondents plan to adopt and use AWS to help them execute their cloud strategies. Learn how AWS can help you: - Increase business agility - Rapidly deploy and scale new business applications - Reduce total cost of ownership (TCO)
Tags : cloud, cloud computing, business agility, business applications, microsoft, microsoft apps, aws, amazon web service
     Amazon Web Services
By: AmVenture     Published Date: May 23, 2017
BNP Paribas Global released a report last year titled “The Emergence of the Millenipreneur.” It painted an interesting picture of who these millennial entrepreneurs are, from the average age they started their first business to their total net worth. But what exactly does it take to start a new business? We’re giving you the top 7 things that “milleniprenuers” need to keep in mind while starting a business of their own.
Tags : millennial, entrepreneurs, business, bnp
     AmVenture
By: Bronto     Published Date: May 18, 2017
With a growing number of marketing application available, marketing terms are struggling to see differences among them. Meanwhile, IT teams are bogged down with development and maintenance requests to migrate or manage the use of multiple platforms already in use. Choosing a marketing technology partner is a total-revenue-performance decision. Ask questions about integration and scalability. Find partners whose marketing automation is built to scale with your business, and select vendors whose teams provide the critical support and services you'll need along the way.
Tags : bronto, integration, e-commerce, marketing automation, platforms, internet retailers, business growth, revenue generation, buzzwords, solutions
     Bronto
By: IBM APAC     Published Date: May 18, 2017
According to industry analyst IDC, the mean cost of an hour of downtime can range from USD 224,952 to USD 1,659,428, depending on the size of your organization.1 And each instance of downtime increases your total cost of ownership (TCO) and eats away at your IT budget.
Tags : tco, idc, ibm, cloud, mobile, hardware
     IBM APAC
By: VMware     Published Date: May 10, 2017
Countless organizations are deploying digital workspace solutions to meet the demands of today’s mobile end users and the IT administrators that support them. The goal is to empower users to work from anywhere, on any device—mobile or laptop—at any time. However, architecting a secure, seamless, scalable digital workspace solution is not necessarily easy, which is where this paper helps. When developing your digital workspace, it is important to keep five key considerations in mind, both on the front end and the back end of your environment: • Seamless, secure end-user access to applications and files • Easy-to-use enterprise app store • Management security • Fully integrated infrastructure stack • Agnostic platform with a broad ecosystem Download this white paper to see how to approach these major considerations, with detailed strategies, and provide recommendations for effectively addressing each one.
Tags : 
     VMware
By: RedHat     Published Date: May 10, 2017
This white paper provides an analysis of five organizations that migrated enterprise applications from proprietary legacy systems to RHEL solutions.
Tags : red hat, linux, enterprise linux, reduce costs, improve efficiency, platform
     RedHat
By: Akamai Technologies     Published Date: May 05, 2017
Apps are taking over -- app usage represents more than 85% of total device time. But the app space is extremely competitive, and 20% of downloaded apps are opened just once. So, how do you separate your app from the pack? Performance is a key way. Download this infographic to learn how to overcome the complexity of app environments to deliver fast, engaging app experiences that count.
Tags : app, app experience, app environment, consumer engagement
     Akamai Technologies
By: Jamf     Published Date: May 04, 2017
"When contemplating offering Macs to your workforce, the question of cost inevitably comes up. “Macs are great, but I can buy two PCs for the same price as one Mac,” is a common mentality within IT departments. However, when comparing the total cost of ownership associated with providing basic services, software, management and support, the outcome (surprising to some) favors Mac over PC. But how can this b
Tags : 
     Jamf
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