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By: Catapult     Published Date: Apr 23, 2009
Software-as-a-Service is changing the way companies purchase technology solutions. Rather than securing large capital budgets and tying up IT labor for months, business executives can now address mission critical initiatives with subscription-based software solutions that scale with their business and can be implemented in little to no time.
Tags : saas, software-as-a-setvice, on-demand, catapult, on-premise application, management solution, vpn, version lock‐in, pay‐per‐seat, flat‐rate fee per transaction, salesforce.com, security, remote access, product information management, sales, sales strategies, data management
     Catapult
By: Catapult.     Published Date: Apr 23, 2009
As a software provider for a product information management solution, we were experiencing a myriad of problems supporting and servicing our on premise application – too many versions to maintain, test, install and upgrade. It was becoming increasingly difficult to support our existing customers, let alone sell to new customers.  The following information is a compilation of our research.
Tags : saas, software-as-a-setvice, on-demand, catapult, on-premise application, management solution, vpn, version lock‐in, pay‐per‐seat, flat‐rate fee per transaction, salesforce.com, security, remote access, product information management, sales, sales strategies
     Catapult.
By: Progress Software BTA Financial     Published Date: Oct 26, 2009
The Actional architecture enables end-to-end transaction monitoring and alerting as well as fast root cause analysis-with cost-effective scalability and high performance. This paper presents a detailed description of the unique technology that makes these and other key characteristics possible.
Tags : progress actional, actional architecture, soa operations, soa management, operational management, soa whitepaper
     Progress Software BTA Financial
By: Progress Software BTA Financial     Published Date: Oct 15, 2008
This Assessment Guide helps you to create a high-level overview for each business-critical application, detailing the context of the application, highlighting risk factors and overall effectiveness of each application. This assessment, in turn, will provide a foundation for further investigation and actions to optimize the outcomes of your business-critical transactions and mitigate risk.
Tags : soa risks, application risks, integration risks, actional, application assessment, progress software, soa infrastructure, soa security, it governance, soa, soa governance
     Progress Software BTA Financial
By: Progress Software BTA Financial     Published Date: Nov 04, 2008
The right software for managing critical applications can actually optimize your business results. Consider this... your critical applications are those that are vital to increasing revenue or productivity. In other words, they execute your key business transactions and are key business assets that support revenue generation, productivity, and customer satisfaction.
Tags : progress actional buyers guide, business critical applications, manage critical applications, manage business applications, managing mission critical applications, managing business applications, mission critical applications, progress software
     Progress Software BTA Financial
By: Progress Software BTA Telecommunications     Published Date: Apr 09, 2009
Did you know that 61 telcos worldwide reported a loss of up to 10% of revenue due to order fallout? Why is this happening? How else is order fallout affecting companies? This report by Vanson Bourne, an independent research firm, examines the scope and nature of the problem. Business transaction assurance-making sure orders process successfully-may seem simple but it isn't. Learn about the challenges that telecommunications experts face and why current monitoring and management systems can't do the job.
Tags : progress software, telecommunications, telcos, telecom, business transaction, vanson, transaction failure
     Progress Software BTA Telecommunications
By: Progress Software BTA Telecommunications     Published Date: Feb 25, 2009
Based on the Forrester Total Economic Impact (TEI) methodology, frameworks and interviews, Forrester Consulting, in this commissioned study for Progress, measured the total economic impact and potential ROI that using Progress Actional delivered in monitoring and managing the CRM system of a leading media and entertainment services provider.
Tags : progress software, telecommunications, tei, crm, telcos, telecom, business transaction, vanson, transaction failure
     Progress Software BTA Telecommunications
By: Progress Software BTA Telecommunications     Published Date: Oct 26, 2009
The Actional architecture enables end-to-end transaction monitoring and alerting as well as fast root cause analysis-with cost-effective scalability and high performance. This paper presents a detailed description of the unique technology that makes these and other key characteristics possible.
Tags : progress actional, actional architecture, soa operations, soa management, operational management, soa whitepaper
     Progress Software BTA Telecommunications
By: Progress Software BTA Telecommunications     Published Date: Oct 15, 2008
This Assessment Guide helps you to create a high-level overview for each business-critical application, detailing the context of the application, highlighting risk factors and overall effectiveness of each application. This assessment, in turn, will provide a foundation for further investigation and actions to optimize the outcomes of your business-critical transactions and mitigate risk.
Tags : soa risks, application risks, integration risks, actional, application assessment, progress software, soa infrastructure, soa security, it governance, soa, soa governance
     Progress Software BTA Telecommunications
By: Progress Software BTA Telecommunications     Published Date: Nov 04, 2008
The right software for managing critical applications can actually optimize your business results. Consider this... your critical applications are those that are vital to increasing revenue or productivity. In other words, they execute your key business transactions and are key business assets that support revenue generation, productivity, and customer satisfaction.
Tags : progress actional buyers guide, business critical applications, manage critical applications, manage business applications, managing mission critical applications, managing business applications, mission critical applications, progress software
     Progress Software BTA Telecommunications
By: Microsoft Dynamics CRM     Published Date: Mar 11, 2010
Covering All Points of Attack. As the availability of product and service information on the Internet grows, both the providers and receivers of service have larger networks through which to communicate, interact and transact.
Tags : microsoft dynamic crm, service delivery, contact center, customer satisfaction, customer relationship management
     Microsoft Dynamics CRM
By: SAS     Published Date: Oct 18, 2017
With enhanced regulatory pressure, banks must continuously evaluate their risks. To meet these demands, the AML industry has turned to analytical/statistical methodologies to reduce false-positive alerts, increase monitoring coverage and reduce the rapidly escalating financial cost of maintaining their AML programs. An effective AML transaction monitoring strategy includes segmenting the customer base by analyzing customer activity and risk characteristics in order to monitor them more effectively. This paper explains how to blend both quantitative and qualitative methods to tune scenarios to identify the activity that poses the most risk to the bank.
Tags : 
     SAS
By: IBM     Published Date: Nov 07, 2011
Truly understanding your customer means not just listening to what they tell you explicitly, but also interpreting their interactions and recognizing when something significant happens - or doesn't happen. SunTrust Bank has found that customers' transactional data can be a goldmine of information for use in targeted marketing efforts. Often marketers overlook this data because it's too voluminous to put into a customer database. Leveraging an event detection technology makes this data immediately actionable for you to start communicating with customers.
Tags : 
     IBM
By: Liaison Technologies     Published Date: Feb 07, 2014
This how-to-guide has been designed to help you better evaluate a VAN provider and determine the real value of the offer.
Tags : liaison, van, value-added network, transaction management, real value, reduce errors, accuracy of data, provider consolidation, platform capabilities, growing adoption, unreliable network, vendor technical support, ease of migration
     Liaison Technologies
By: IBM Corporation     Published Date: Jun 28, 2011
Managing a mixed platform and vendor IT environment presents many challenges. The problems escalate with the number of different tools used to manage the infrastructure. Customers are looking to reduce the number and variety of management tools they must use. One early adopter of IBM's ITCAM for Microsoft Applications shares the lessons learned from that experience and comments on the benefits of the latest version.
Tags : enterprise monitoring, service management, tivoli, itcam, netcool, business service, composite application, soa governance, application performance, monitoring, websphere, application monitoring, transaction tracking, diagnostic, ibm isms
     IBM Corporation
By: IBM Unica     Published Date: Feb 09, 2012
Download this white paper to learn how forward-thinking organizations are deploying real-time marketing strategies to generate offers based on deep customer profiles, transaction histories, and other rich, real-time context.
Tags : ibm, real-time, marketing, customer satisfaction, response rates, real-time content, marketing research, marketing solutions
     IBM Unica
By: Zebra     Published Date: Jul 10, 2014
This whitepaper shows how route delivery and sales staff can take advantage of mobile printing to make more deliveries each day while improving the accuracy of each transaction.
Tags : zebra, mobile printers, streamline, route accounting, dsd operations, roi, thermal printing, it management, enterprise applications
     Zebra
By: TeamQuest     Published Date: Apr 09, 2014
TeamQuest Director of Global Services Per Bauer explains how to manage services in relation to servers, storage, network, power and floor space. Understand costing data, incidents, business transaction volumes, and demand forecasts. Watch this short video to learn more about Optimization in a Box and how to quickly improve your ability to optimize business services today.
Tags : teamquest, virtualization, it professionals, optimize software, distributed environment, data center, performance, data management
     TeamQuest
By: IBM     Published Date: Aug 06, 2012
With customer analytics-including predictive analytics, social analytics, business intelligence, and decision management-companies are empowered to improve the customer experience and maximize business outcomes by being proactive, rather than reactive. Comments made in social channels about a perceived problem with a checkout tool on a company's website, for example, can alert company decision-makers about a potential issue before it hits the contact center.
Tags : customer analytics, loyalty, profitability, revenue, ibm, transaction data, customer survey data, demographics, contact center, customer behavior, decision-makers, integrate, granular attributes, predictive analytics, life-stage changes, enterprise applications, data management
     IBM
By: IBM     Published Date: Oct 01, 2012
Read this data sheet to learn more about configurations optimized for small businesses, application servers, and transactional and database systems.
Tags : automated deployment, automated management, smbs, it solutions
     IBM
By: IBM     Published Date: Nov 14, 2012
No matter what your business sells, where it operates or who its customers are, its ongoing success might ultimately depend on the answers to three simple questions. Read on to learn how these questions may help business success.
Tags : transaction integrity, integral business success, ibm, it systems, data management, data center
     IBM
By: IBM     Published Date: Jul 11, 2012
This paper discusses the challenges of managing applications in highly dynamic IT environments such as public and private Clouds. Modern enterprise applications are engineered for agility and are frequently deployed over flexible IT infrastructures.
Tags : modern applications, architectures, infrastructure, cloud, dynamic it, web traffic, scalability, reliability, flexibility, public cloud, private cloud, mission-critical applications, custom applications, service oriented architecture, soa, virtualization, addm, diagnostics, discovery, end-user monitoring
     IBM
By: IBM     Published Date: Jul 09, 2012
IBM PureFlex Systems combine advanced IBM hardware and software with "patterns of expertise" and integrate them into three optimized configurations that are simple to acquire and deploy. Read the data sheet to learn more about configurations optimized for small businesses, application servers, and transactional and database systems.
Tags : ibm, technology, software, customer, smb group research, storage
     IBM
By: SendGrid     Published Date: Jun 07, 2012
If your customers don't receive your messages, you lose revenue and suffer low customer satisfaction rates. What is the impact of a 20% loss in communication to your business?
Tags : sendgrid, communication, transaction, email, ips, spam, customers, smtp email, smtp relays, mail smtp server, smtp email servers, smtp email server
     SendGrid
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