trends report

Results 126 - 150 of 202Sort Results By: Published Date | Title | Company Name
By: Aon Hewitt     Published Date: Aug 02, 2016
As the trend of moving to the Cloud continues to flow from business function to business function, other trends are emerging. As organizations transform to eliminate complex functions, standardize and integrate systems to reduce costs, and minimize nonvalue add activities, they are challenging themselves to get the most from their investment. The shift from transactional to strategic, and from reporting to actionable and predictive analytics, positions companies for growth like never before. Many organizations look to break down silos, not only within their company but also within their industries, to share lessons and leverage efficiencies from others’ learnings. Our recommendation is to start by breaking down any silos that exist between finance, HR, and IT within your organization today—and discover what moving to cloud and truly adopting the SaaS lifestyle can do for your organization.
Tags : aon, finance, cloud, human resources
     Aon Hewitt
By: Windstream     Published Date: Aug 12, 2015
Discover top trends and best practices for moving UC to the cloud in this Nemertes Report.
Tags : windstream, solutions, smart, personalized, service, enterprise technology, cloud, computing, data center, innovation, strategy, expansion, customer service, agility, migration, performance, complexity, system, value, roi
     Windstream
By: 8x8 Inc.     Published Date: Feb 13, 2017
The migration of contact centers from on-premises to the cloud is well underway and dramatically changing how companies deliver customer experience. That’s the conclusion of this 2016 survey by 8x8 and the Contact Center Network Group (CCNG) of 154 contact center professionals in the U.S. and UK. The November 2016 survey results uncover a range of trends and opportunities that highlight the importance of analytics, the increase in remote working, and the integration of more non-voice channels into the contact center. Download this complimentary report to learn: Major business drivers that are leading contact centers to cloud Surprising top method for measuring and improving agent performance Concerns and obstacles around moving to the cloud Increased prevalence of remote working and key challenges reported The most popular non-voice channels contact center managers would like to incorporate
Tags : cloud contact center, ccng, analytics. remote working, non-voice channels
     8x8 Inc.
By: Adobe     Published Date: Sep 23, 2019
The Digital Trends 2019 survey closed with more than 12,500 responses worldwide! The results are in for 2019 and once again, businesses have their sights set on improving customer experience. Data continues to dominate, with an understanding that smarter use will lead to greater rewards. Data ownership and compliance are top-of-mind. And technological advances are an exciting prospect for many. But some need more guidance to understand the benefits for their business. Discover what your top digital priorities for 2019 should be with the 2019 Digital Trends report by Econsultancy in association with Adobe. 4 KEYPOINTS Key topics that you’ll read more about in this year’s report: • Optimising customer experience and delivering personalised experiences in real time. • Using data better for smarter audience segmentation and targeting. • Be wary of walled gardens. Control and own the data, and always be compliant. • Automation is the future. Understand the benefits, learn how to u
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     Adobe
By: Enterprise Management Associates     Published Date: Jul 20, 2015
Research from leading IT analyst firm Enterprise Management Associates (EMA) has evidenced strong and growing interest in cloud deployment models. While public cloud has gotten the earliest attention, stronger adoption is happening within private and hybrid models. In the EMA April 2014 report “Managing Networks in the Age of Cloud, SDN, and Big Data Network Management Megatrends 2014,” over 50% of respondents reported public/hybrid cloud initiatives were driving network management priorities. Since 2012, cloud projects have moved from early adopter status to mainstream business initiatives, and their impact on network management grew from 36% in 2012 to over 50% in 2014.
Tags : network optimization, application delivery, public/hybrid cloud initiatives, network management
     Enterprise Management Associates
By: IBM     Published Date: Jul 09, 2012
Technology trends are converging to create a perfect storm in the world of commerce-empowering customers while raising the bar for companies to meet new, more demanding customer expectations. Read this report to learn about solutions and services delivered by IBM and its Business Partners to help midsize companies market and sell more effectively.
Tags : ibm, technology, software, customer, smb group research, storage
     IBM
By: Adobe     Published Date: Apr 17, 2014
Download the Forrester 2014 Mobile Trends report to discover the trends that are transforming business as we know it—and the strategies you need to gain a competitive edge. You’ll learn about the mobile innovations that will shape 2014, and the overhyped fads that are likely to fizzle.
Tags : adobe, mobile marketing, mobile trends, mobile analytics, customer exngagement, employee processes, mobile strategy
     Adobe
By: Adobe     Published Date: Apr 17, 2014
Download our 2014 Digital Trends report, created in partnership with eConsultancy, to discover the trends that are driving exceptional customer experiences — and the tools you need to gain a competitive edge.
Tags : adobe, customer experience, customer engagement, digital intelligence, digital marketing, marketing, customer behavior, mobile, customer insights, mobile marketing, content marketing
     Adobe
By: Adobe     Published Date: Aug 02, 2017
This digital trends report shows that this era of experience is definitely here, but it also highlights some key challenges for businesses making the change. For example, the respondents overwhelmingly claim that customer experience is their most exciting opportunity. Many of them are investing in content and design, looking to create those experiences that will feel personal, compelling and memorable.
Tags : customer experience, insights, shared service value, consolidated services, global services division, organization optimization, social analytics, accounts receivable
     Adobe
By: Adobe     Published Date: Oct 06, 2015
Support your strategic marketing plans, bolster your budget, and stay ahead of the competition with insights into upcoming digital marketing trends. The 2015 Digital Advertising Report gives you everything you need to know about digital marketing and advertising so you can outsmart your competitors.
Tags : adobe, digital advertising, search engine marketing, sem, ctr, retail, cpc, social, impressions, brand
     Adobe
By: Adobe     Published Date: Aug 09, 2017
Detailed craftsmanship. Unexpected angles. Authentic stories. See what’s trending in the world of images in our Visual Trends: Volume 1 report. You’ll learn all about: • How artists are using digital technology in fine art • The increased use of drones in aerial photography • Female stereotypes being challenged on both sides of the camera
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     Adobe
By: Quark Software     Published Date: Mar 19, 2015
With the proliferation of customer experience initiatives, content marketing and an increasing need to fulfill content delivery on mobile devices, digital publishing has now become an important component of the digital toolbox for every organization. Research firm InfoTrends recently released the 2015 Digital Publication Platform Market Overview, which finds that: • Over 90% of enterprises are moving towards electronic documentation. • The digital publishing platform landscape is made up of approximately 60 to 80 main companies, but is dominated by a few vendors that can be considered influencers. • The digital publishing platform market will grow by a 25% CAGR (compound annual growth rate) over the next five years. Learn more about the market, solution providers and take a look at the future of digital publishing in the InfoTrends Digital Publication Platform Market Report.
Tags : digital publishing, sales enablement, digital sales enablement, mobile sales enablement, enterprise mobility, corporate app, automated publishing, automated digital publishing, publishing automation, automated authoring, enterprise publishing, digital publishing software, digital publishing solutions, tablet publishing, mobile publishing digital, publishing report digital, publishing analyst report, xml publishing to apps, ipad publishing, digital publishing platform
     Quark Software
By: Quark Software     Published Date: Mar 19, 2015
The growth of the dynamic publishing market is shaping the way organizations develop streamlined enterprise content management strategies, keep up with shifting end-user content consumption trends and acquire the best solutions for scalability, output and ease-of-use. Dynamic publishing solutions is critical for content creators looking to address the largest audience possible. In their report, Analysis of the Global Dynamic Publishing Market, Frost & Sullivan examines the impact and vendor solutions. Download the report to: • Learn why dynamic publishing solutions are gaining significant traction across all industries and verticals • Discover which vendors are competing in the market — from those that offer point-solutions, such as XML authoring tools, to those offering complete end-to-end platforms • Access the latest research and predictions on the dynamic publishing market, which is expected to reach $2.5 billion by 2017
Tags : xml authoring, structured authoring, structured content, dynamic publishing, enterprise publishing, automated publishing, publishing automation, xml publishing, publishing platform, xml software, compliance software, xml authoring tools, structured authoring tools, dita, enterprise content management, xml for document production, multi-channel publishing, omni-channel publishing, content reuse, digital publishing
     Quark Software
By: Microsoft Azure     Published Date: Apr 10, 2018
Prepare your business for the future of customer service. In a world where price and product can easily be matched, customer experience has become a key brand differentiator. It’s never been more important to understand customer expectations, perceptions, preferences, and trends. The 2017 Microsoft State of Global Customer Service report found that customer service impacts brand choice and loyalty for 96% of consumers around the globe. The 32-page report offers insights from 5,000 survey participants. Learn how you can stay ahead of the competition and earn customers for life with intelligent customer service. Find trend details and actionable data on: The growing importance of service in a customer’s choice of or loyalty to a brand The most important aspects of a good customer service experience The most frustrating aspects of a poor customer service experience Expectations of the millennial customer segment Channel preferences based on geography Customer expectations for self-serv
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     Microsoft Azure
By: CyberSource     Published Date: Apr 25, 2018
Learn about the top mobile trends impacting merchants today. From the increasing need for speed, to the spread of mobile payments and tokenization, this report will help you understand how to better satisfy your customers.
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     CyberSource
By: Google - SAP     Published Date: Jun 20, 2019
SAP has been ranked a leader in the latest Gartner Magic Quadrant for Sales Performance Management. The Gartner Magic Quadrant for Sales Performance Management (SPM) examines the fast-growing SPM space and helps companies identify the best solutions for driving sales, aligning incentives, automating commissions, and effectively planning your territory and quota strategies. For the third year in a row, SAP is listed the highest and furthest to the right for “Ability to Execute” and “Completeness of Vision”. This marks our sixth year in a row positioned among the leaders. Discover the important trends in SPM solutions that can help you make a buying decision. The report includes: ? A comprehensive evaluation of 11 leading vendors in the SPM space. ? Key trends in sales plan optimization, including why companies are increasingly using AI to achieve more effective sales incentive plans. ? Strategic planning assumptions, including the assumption that 40% of B2B providers with more than 10
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     Google - SAP
By: Google - SAP     Published Date: Nov 01, 2019
"SAP has been ranked a leader in the latest Gartner Magic Quadrant for Sales Performance Management. The Gartner Magic Quadrant for Sales Performance Management (SPM) examines the fast-growing SPM space and helps companies identify the best solutions for driving sales, aligning incentives, automating commissions, and effectively planning your territory and quota strategies. For the third year in a row, SAP is listed the highest and furthest to the right for “Ability to Execute” and “Completeness of Vision”. This marks our sixth year in a row positioned among the leaders. Discover the important trends in SPM solutions that can help you make a buying decision. The report includes: A comprehensive evaluation of 11 leading vendors in the SPM space. Key trends in sales plan optimization, including why companies are increasingly using AI to achieve more effective sales incentive plans. Strategic planning assumptions, including, the assumption that 40% of B2B providers with more t
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     Google - SAP
By: VMware AirWatch     Published Date: May 18, 2016
A Google Trends search for “BYOD” reveals it is a fairly new term, appearing in news publications for the first time in late 2011. BYOD is one part of a much larger, deeper-rooted trend: The consumerization of IT, which can be traced back to the early 2000s. Around that time, most everyone had a personal computer, which enabled them to work from home after hours – and to realize the benefits of using the devices that they had carefully chosen and were comfortable using, rather than the corporate devices their IT departments had issued them. BYOD and the consumerization of IT continued to grow as devices became cheaper and more connected. Where IT leaders were once solely concerned with reining in all the unapproved devices accessing the corporate network, a recent Intel and readwrite report that shows 49 percent of U.S. IT managers “strongly agree that BYOD improves worker productivity.” The next era of BYOD has arrived, and IT departments are thinking about it as a strategic value-ad
Tags : productivity, best practices, business intelligence, business management, information technology, device support, device management, content management, platforms
     VMware AirWatch
By: Webroot     Published Date: Sep 18, 2013
This whitepaper deals with the rise of mobility, BYOD and social networking, and how these trends have led cybercriminals to exploit vulnerabilities in browsers and mobile apps. For example, more than 30,000 mostly legitimate websites become infected with malware every day. From drive-by downloads to spearfishing to XML injection, web-borne threats represent a significant new risk for businesses. The report describes how to stay on top of this changing threat landscape and prevent damaging attacks with: • 100% protection against known viruses • Industry-leading URL filtering and IP protection via the world’s largest threat database • Extended protection for smartphones and tablets • Simplified web-based management
Tags : web security, cybercriminals, web threats, web gateway, security
     Webroot
By: Cisco Systems     Published Date: Dec 23, 2013
Faced with trends like cloud and the rapid rise of mobile devices, IT needs a new, simpler model of building networks to support and optimize applications. In this Lippis Report, learn how the Cisco ISR Application Experience Router helps you improve application speed, security, and control. Read Now
Tags : cisco, lippis, centric networking, cloud computing, network engineers, bandwidth, wan, wide area networks, mobile devices, network building, networking, enterprise applications
     Cisco Systems
By: Kenshoo     Published Date: Oct 30, 2012
Kenshoo Global Search Advertising Trends is the first in a new series of reports reflecting aggregate campaign data across search engines like Google, Yahoo!, Bing, and Baidu. Read on to learn about paid search trends by search engines and more.
Tags : kenshoo, global search trends, search engines, search, enterprise search
     Kenshoo
By: BlackBerry Cylance     Published Date: Apr 26, 2019
In 2018, BlackBerry Cylance observed many trends in the threat landscape, such as a decline in overall ransomware attacks, an increase in malicious coinminers, and a marked evolution of popular threats like Emotet. Additionally, overall malware attacks rose by 10% as attackers continue to hone their tools, skills, and tactics to threaten Windows, macOS, and Internet of Things (IoT) platforms. Read the BlackBerry Cylance 2019 Threat Report to understand these trends in greater depth, and to learn our recommendations to improve your security strategies.
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     BlackBerry Cylance
By: Sysomos     Published Date: Oct 24, 2012
The fast food business is worth more than $200 billion. This report digs into social media conversations to discover who's winning the burger wars. Includes social media ratings for Burger King, McDonald's, KFC, and Taco Bell.
Tags : sysomos, heartbeat, map, social media monitoring tools, business intelligence, analysis, analytics, dashboard, tracking, buzz, trends, assessment, agency, business, enterprise, network, twitter, facebook, fans, fast food industry report
     Sysomos
By: BlackBerry     Published Date: Sep 29, 2009
The year 2009 will forever be remembered as a time when the global economy began a painful restructuring amid a cascade of systemic failures -- credit panic, stock market crash, and mortgage meltdown and business contraction. But some smart and able accounting firm decision-makers stand to benefit... if they can catch the right trends. In this research report, we examine five of the critical issues that are creating new opportunities for the accounting profession and nine key strategies for obtaining competitive advantage.
Tags : blackberry, accounting, cpa, microsoft exchange, mobile device management, mobile device management software, mobile workers, remote computing, wireless applications software, wireless computing
     BlackBerry
By: Focus CRM     Published Date: Aug 04, 2011
Focus Experts share their 2011 predictions for CRM.
Tags : focus crm, customer relationship management, 2011 trends, sales, marketing
     Focus CRM
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