up sell

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By: Google - SAP     Published Date: Nov 01, 2019
"We live in an age when everything is at our fingertips through devices, Amazon-style ease-of-use and lightning-fast technology. In 2018, seamless convenience is a consumer expectation. That same expectation has seeped into the arena of business-to-business buying experiences. So ask yourself: Is my sales organisation evolving at pace with customer expectations? Are my sales reps providing value to every customer exchange? Are my reps set up for success, and set up to sell quickly after they onboard or change territories? Do you provide your reps with the tools they need to be efficient and effective? If you answered “no” to any of these questions, you may need to make changes in your sales processes to improve your sales experience."
Tags : 
     Google - SAP
By: Google - SAP     Published Date: Nov 01, 2019
"SAP has been ranked a leader in the latest Gartner Magic Quadrant for Configure, Price and Quote Application Suites (Nov 2018). According to Gartner, SAP is a Leader due to its comprehensive, integrated quote-to-cash suite, which includes lead generation, lead management, sales performance management and contract life cycle management. CallidusCloud was acquired by SAP in April 2018 and is now offered as a component of SAP Sales Cloud. SAP’s CPQ capabilities are built on .NET and offered as a multitenant SaaS solution. Key Quotes & Commentary: CRM solution integration: SAP CPQ integrates with Salesforce Sales Cloud, Microsoft Dynamics 365, SAP Hybris Sales Cloud, Netsuite and SugarCRM. This is a key point as it calms any potential fears customers might have about the openness of SAP’s Sales Cloud. Multichannel support: SAP CPQ supports direct sales, resellers and customer self-service channels with a comprehensive set of features. AI/Machine Learning. Product recommendation
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     Google - SAP
By: IBM ILOG.     Published Date: Jul 14, 2009
Increase success at point-of-contact with more frequent and focused cross-sell and upsell improve customer and partner satisfaction with better service and support. Increase revenue, profitability and wallet-share through greater acceptance. Improve auditability with consolidation of siloed and divisional approaches. Learn more today!
Tags : ibm, ilog brms, objective, organization, automate, experience, interaction, companys best sales customer service
     IBM ILOG.
By: IBM ILOG.     Published Date: Jul 14, 2009
This white paper discusses one of the most effective ways to extend CRM functionality to competitively enhance your customers' experiences. By using business rules as a non-disruptive extension to your existing CRM system, you will facilitate highly personalized, flexible and consistent interactions in real time at the point of contact. Learn more today!
Tags : ibm, crm, functionality, customer, efficiency, system, flexible, atm
     IBM ILOG.
By: ClearSlide, Inc     Published Date: Feb 25, 2015
Organizations treat customer data as a key component of CRM. Many organizations see an effective customer data management strategy as an important cornerstone of their CRM strategy. Most organizations are moving beyond tactical CRM initiatives focused on saving cost and driving efficiency to making their organization more effective and focused on driving better customer engagement and experience. Customer data is used to enhance customer experiences, improve service quality, target marketing efforts, capture customer sentiment, increase upsell opportunities and trigger product and service innovation.
Tags : crm, big data, customer engagement, customer service
     ClearSlide, Inc
By: Acquia     Published Date: Feb 26, 2015
Content is king. But as the line between publishers and brands are blurring, all brands are finding themselves in both the content and the commerce games. And customers expect this. As Alexis Maybank, founder of Gilt Groupe described it, “If I go into a restoration hardware store, for instance, I understand they’re selling that product, but I’m not just interested in seeing rows of lamps on shelves. I want to be shown how to set up a room and create a look. That’s what I’m craving: the ability to see a product, understand how to use it, and be given the tips and tools to imagine how that might change my interior.” Consumers are very savvy today, and being able to attract and build a relationship with the consumer is key to brand success.This eBook will help you understand how to think like a publisher and turn your commerce site into a content machine.
Tags : content marketing, online consumers, commerce site, brand generated content
     Acquia
By: Cloud Sherpas     Published Date: Aug 10, 2015
This white paper outlines exactly what the Google solution delivers and the top five reasons why more enterprises are choosing to move to the cloud with Google every day.
Tags : google enterprise solutions, google cloud applications, business cloud apps, google apps for business training, google app migration, migrating to google apps, cloud apps for business, google app development
     Cloud Sherpas
By: Cloud Sherpas     Published Date: Aug 13, 2015
In the Top 5 Reasons Why Enterprises Are Going Google, Cloud Sherpas explores why leading organizations like these have prepared for the digital workplace of tomorrow by moving their email and collaboration platforms to Google Apps for Work, such as: Eliminating the need to manage hardware or software Embracing a mobile, BYOD culture Reducing IT costs and infrastructure
Tags : google enterprise solutions, google cloud applications, business cloud apps, google apps for business training, google app migration, migrating to google apps, cloud apps for business, google app development
     Cloud Sherpas
By: Mintigo     Published Date: Sep 05, 2018
Artificial intelligence (AI) enables marketers using a predictive marketing platform to address many strategic questions. Whether you’re new to AI for Marketing or more seasoned with the use of AI, this ebook is a great resource for you. In this ebook, you’ll learn how to: • Optimize your marketing spending • Increase conversion rate across the funnel • Optimize customer engagement • Cross-sell and upsell throughout your customer base • Segment leads and grow customer value • Grow your market and find new prospects Fill out the form to get your free copy!
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     Mintigo
By: BlackBerry Cylance     Published Date: Jul 02, 2018
VolitionRx Limited is a multi-national company which develops new ways to detect cancer. Their ideal product needed to be reliable, efficient, and easily manageable for their modestly-sized IT department. Additionally, the solution had to be readily deployable to their operations in four separate countries. According to Daniel Halter, Group IT Manager at Volition, traditional antivirus vendors were “offering the same old solution only slightly jazzier. The model they were offering, although new, was and is the same thing that has been around for a while.” Daniel also stated that Volition had little time to determine which vendors are “selling the truth and which ones are selling the dreams.” Seeking an ideal match, Daniel reached out to Khipu Networks for their security recommendation. Khipu Networks suggested CylancePROTECT®, Cylance’s artificial intelligence endpoint security product. Read the full case study to learn about the results Cylance was able to deliver.
Tags : volitionrx, cyber, security, data
     BlackBerry Cylance
By: Intermec     Published Date: May 07, 2009
Many transportation companies and other businesses that perform pickup, delivery or other services at customer sites have an excellent opportunity to improve cash flow -- without having to add customers or sell more to existing ones.
Tags : transportation operations, mobile devices, cash flow, transportation, delivery, pickup, full-time equivalent, fte
     Intermec
By: Intermec     Published Date: May 21, 2008
In today's Direct Store Delivery, every minute matters. Making the most out of your business means optimizing every level of operations, which isn't always easy. That's why Intermec - an industry leader in DSD for the last 30 years - would like to share some important advice about your business.
Tags : print, print costs, tco, dsd, direct store delivery, intermec, gma, gps
     Intermec
By: Iovation     Published Date: Sep 25, 2009
Online casinos generated $22.6 billion in global revenues in 2008, up from $17.6 in 2006. While the online gambling industry grows, so does organized fraud. Cyber criminals are working hard to uncover and sell people's personal information and share techniques on how to defraud online gambling sites. The online gambling industry stands to lose hundreds of millions of dollars annually to fraud exposure if effective anti-fraud strategies aren't put in place.
Tags : cyber criminals, online gambling industry, legitimate players, fraudulent deposits, chargebacks, cheating, collusion and money laundering, buy
     Iovation
By: Qvidian     Published Date: May 04, 2015
Sales playbooks merge your organization’s sales processes with the supportive content, tools, messages and strategies a sales team needs to close business at each stage of the buying process. They provide salespeople with the guidance and situational coaching they need to advance and win deals. And they can be developed for any recurring selling situation that you want to drive repeatable behavior and remain agile. A winning sales playbook consists of a series of “plays” that are based on what’s proven to work in previous sales engagements. Download this playbook today to learn how to shorten sales cycles, increase win rates, ramp up new salespeople, bolster deal sizes and optimize overall sales performance!
Tags : qvidian, sales playbook, buying process, sales solutions, sales enablement, content management
     Qvidian
By: Pluris     Published Date: Mar 04, 2015
Customer interaction is a delicate time for every company. When a customer initiates contact with a company they could be buying something, canceling a purchase, upgrading a service, complaining about an experience, or just trying to understand what and how you sell. That contact may or may not have been a result of company outreach, marketing or word of mouth. And it can take many forms.
Tags : customer interaction, customer support, customer data, pluris
     Pluris
By: Pluris     Published Date: May 05, 2015
Download this case study today and discover how to create a more predictable sales process. Learn how to improve the quality and consistency of Customer Service Reps (CSRs) performance, increasing cross-sell and up-sell performance to existing customers via inbound service calls.
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     Pluris
By: IBM     Published Date: Oct 06, 2014
IBM has worked for years with retailers to help them develop a complete Omni-channel Commerce solution that integrates various channels and provides a foundation that helps enable the seamless experience that consumers are looking for. Due to this joint effort, IBM provides the only Commerce Solution that can truly support a unique and personalized buying experience for consumers that incorporates marketing, selling, fulfillment, and returns across all physical and digital channels. This paper describes the best practices needed to enable a store to meet the cross-channel expectations of the customer and the ever-increasing order volumes of Omni-channel fulfillment.
Tags : omni-channel commerce, store enablement, channel integration
     IBM
By: IBM     Published Date: May 19, 2015
Download this report and read how organizations that implement customer analytics initiatives are, increasing customer retention by up to 9x, capturing 2x more wallet share, converting an extra 3x of inbound contacts into a cross-sell event and shifting up to an additional 4x of their sales orders to more cost-effective channels.
Tags : customer analytics, customer insights, customer retention, customer-related data, social media analytics, information responsiveness
     IBM
By: IBM     Published Date: Jul 29, 2016
Read this white paper to learn how to: - Use B2C best practices to meet buyer expectations for enhanced online experiences - Deliver multiple combinations of products and services for faster, streamlined quoting and ordering - Support complex buying cycles and selling executions across channels and markets—and around the world
Tags : ibm, b2b, b2b commerce, commerce, b2c, online retailers, ecommerce, enterprise applications
     IBM
By: IBM     Published Date: Oct 11, 2016
Read this white paper to learn how to: - Use B2C best practices to meet buyer expectations for enhanced online experiences - Deliver multiple combinations of products and services for faster, streamlined quoting and ordering - Support complex buying cycles and selling executions across channels and markets—and around the world
Tags : ibm, b2b, business to business, commerce, b2b commerce, online shopping, online commerce, b2c
     IBM
By: IBM     Published Date: Oct 01, 2014
Gaining a more complete, trusted view of customers is a strategic goal of most organizations. The challenge is that information about customers is typically managed and stored in many different applications, management systems and data silos. And this challenge is often compounded by a lack of consistency from one application to the next. The combination of IBM InfoSphere Data Explorer and IBM InfoSphere Master Data Management addresses these challenges by creating a single, combined, trusted 360-degree view of all data related to customers, accounts, products and other entities. The combined solution enables organizations to gain a deeper understanding of customer sentiment, increase customer loyalty and satisfaction, and get the right information to the right people to provide customers what they need to solve problems, cross-sell and up-sell.
Tags : data integration, customer loyalty, customer service, big data, data management
     IBM
By: IBM     Published Date: Feb 24, 2015
Read this report from Forrester Research to learnhow IBM ACM solutions improve the efficiency of knowledge workers, integrate with analytics to create upselling and cross-selling opportunities and reduce the cost and risk of regulatory fines through increased audit consistency.
Tags : ibm, acm solutions, cross-selling opportunities, audit consistency, it management, enterprise applications
     IBM
By: Microsoft Dynamics     Published Date: Jul 09, 2007
Saddled with a home-grown business-management tool originally designed for its retail business, the Best Buy for Business sought a solution that would support its extensive outside sales force and would provide a commercial CRM solution it could sell to business customers. Best Buy for Business found both in Microsoft Dynamics CRM.
Tags : microsoft, microsoft dynamics, sales automation, salesforce automation, scm, supply chain management, crm, customer relationship management
     Microsoft Dynamics
By: Silverpop Engage B2B     Published Date: May 19, 2009
Smaller budgets. Fewer personnel. More pressure to show value. As the recession lingers on, B2B marketers are being called upon to deliver bigger, faster, cheaper results with less resources. But the current economic climate means even companies able to make high-dollar purchases will require more touch points to nurture them through the buying process. Today's business buyers are cautiously working to make smarter, more informed decisions.
Tags : silverpop, engage, roi, metrics, email marketing, opens, clicks, recession
     Silverpop Engage B2B
By: SPSS Inc.     Published Date: Mar 15, 2010
This paper focuses on six myths that surround direct marketing best practices and discusses how you can use specific analytical techniques and tools to beat these myths, increase response rates and boost ROI.
Tags : spss, direct marketing software, campaign optimization, response rate, roi, segmentation, cluster analysis, customer persona
     SPSS Inc.
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