value add

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By: LogMeIn     Published Date: Feb 27, 2018
Customer service organizations are struggling to react to the pace of innovation and the explosion of channels and devices. To get ahead of these challenges, AD&D pros must deeply invest in automation — automated answers, automated conversations, automated agent guidance, and automated end-to-end processes. They must also invest in intelligence to ensure automated technologies evolve and learn from prior interactions over time. Automation and intelligence quell the headcount increases. They will free agents from working on low-value or repetitive tasks, as they will only have to address highly complex customer scenarios or exceptions to standard operations. This also enables them to focus on building connections with customers to garner their satisfaction and loyalty.
Tags : customer, service, operations, optimization
     LogMeIn
By: Group M_IBM Q3'19     Published Date: Jun 24, 2019
If a retailer views “Buy Online, Pickup In-Store” as purely e-commerce, they’re losing. Each transaction in which customers pickup in-store is a chance to add value to the relationship. Whether that means speed, cross-selling, or a unique bit of customer service that amplifies the visit, BOPIS plays just as important a role as the rest of the brick-and-mortar experience. Some trips may not translate to additional purchases right then and there, but the way a retailer handles pickup can dictate how the customer feels about the brand. To get the most out of BOPIS, retailers should ask themselves a few important questions.
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     Group M_IBM Q3'19
By: Oracle     Published Date: Sep 24, 2019
The digital age will transform your supply chain. With hyperconnected, intelligent data at the heart of your logistics you’ll drive your company’s success. Our latest research reveals how today’s supply chain leaders create innovation, consistency and value by employing connected data. It addresses key organisational challenges that you need to be aware of. These include how to disrupt the culture of not just your team, but your whole company, to transform it into a data leader. This is a guidebook for the future of responsive, hyperconnected supply chains. Discover how to become a supply chain leader now.
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     Oracle
By: VMware     Published Date: May 10, 2017
The next era of BYOD has arrived and IT departments are now thinking about BYOD as a strategic value-add rather than a threat that needs to be controlled. Today’s savviest enterprises are leveraging BYOD as a tool to drive mobile accessibility, increase IT oversight and enable employees to complete a business task at a moment’s notice, on any device. Download this eBook to reveal the five best practices business leaders and IT professionals are taking to turn their BYOD programs into major productivity gains.
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     VMware
By: Rosetta Stone     Published Date: Jul 05, 2017
The top clients of enterprise language learning companies consist of global companies that recognize the value of multilingual employees. While companies understand the necessity of language learning, there is room for improvement in incorporating language learning into corporate culture. This report looks at what companies are doing in the realm of language learning, to understand what best-in-class organizations are doing, and to provide businesses aspiring to be truly successful on a global stage with strategies for incorporating language learning into their business model. Forbes Insights and Rosetta Stone surveyed 214 executives around the globe to find out if and how companies are training their employees to speak and work in more languages and what impact that training has on both the employees and the company. In addition, the narrative is rounded out with in-depth interviews with executives and experts.
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     Rosetta Stone
By: Spectrum Enterprise     Published Date: Jun 05, 2017
Download this Case Study to learn the value of Spectrum Enterprises and how Spectrum has helped Front Room Furnishings with: - Their ability to use more Internet-based applications with confidence - A real-time view of what’s happening throughout the business - Greater control over systems, such as freedom from PBX phones -Virtually limitless scalability in upgrading and adding locations
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     Spectrum Enterprise
By: Insight Software     Published Date: Oct 03, 2017
Get “The Consummate IT Pro’s Guide to JD Edwards,” and we’ll help you capitalize on the value of IT through better reporting, analytics, and planning directly through your critical business systems. Use these resources to get up to speed on: Enabling end users to create their own usable, sharable reports and web-based dashboards tracking financial performance and progress against company-wide KPIs Avoiding costly mistakes when upgrading your ERP system Industry analyst’s take on how to get better reporting and planning from ERP systems How Bibby Distribution gave users the ability to drill down into reports to get exactly the detail they needed to address immediate business issues
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     Insight Software
By: Canon Solutions America     Published Date: May 24, 2019
In today’s print market, it’s tough to compete on quality and price alone. Offering specialty print effects and applications can help you maintain your margins and wow your customers with your creative expertise. This two-part guide will introduce you to dozens of the most sought-after embellishment techniques and specialty applications, and show you how to integrate them into your existing digital printing workflow.
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     Canon Solutions America
By: Google Apigee     Published Date: Mar 05, 2019
API monetization is a key way to unlock value from your API programs and increase API adoption. Monetization enables API providers to reach beyond current business models, scale API programs, and open new opportunities with customers, developers, and partners. Google Cloud’s new eBook, Maximizing the Business Value of Digital Assets Through API Monetization, maximizing the business value of digital assets via API monetization. Read the real-use cases and learn about best practices to realize additional value from your API products. Explore how to generate revenue from API products and grow API programs with field-tested best practices, real-world use cases and a checklist to help your team get started. What's Inside? ? Field-tested best practices ? Real-world use case: Telstra ? API monetization checklist
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     Google Apigee
By: SAP     Published Date: Dec 10, 2018
Asia’s business environment is characterised by rapidly changing trade dependencies, innovative competitors that disrupt markets with digital technology, and a macroeconomic climate closely tied to the health of the Chinese economy and the vigour of the American consumer. In Asia, three-quarters of CFOs say automation is improving their finance function’s efficiency, allowing it to focus on value-added tasks. 68% say their company is providing technology to boost collaboration between finance and other business units. What else can you learn from these leading CFOs?
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     SAP
By: Intacct Corporation     Published Date: Oct 02, 2015
Like it or not, the accounting function is in the news distribution business. The demand for financial performance information is high and the pressure for more timely information is even higher. A fast close improves the timeliness of information, aids decision making and is a value-enhancing proposition for the business. To continue adding value, the CFO and controller must find ways to speed up their financial close processes and report financial results before they become old news. Download this white paper and learn the "7 Steps to a Faster, Better Close" including how to: • Identify the hidden traps and pitfalls bogging down your accounting processes • Drive process improvement and collaboration within your organization • Gain visibility and timely access to critical financial and operational information through application integration • Utilize modern accounting technology to accelerate your close with automation
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     Intacct Corporation
By: Dassault Systèmes     Published Date: Aug 08, 2017
A recent study by Engineering.com indicated there is a significant gap between how Industrial Equipment Manufacturing companies value specific aspects of their project execution and how they judge their performance. In order to address the challenging aspects of product development projects, it was determined that projects with a web-based Product Lifecycle Management (PLM) solution will perform higher. Learn how PLM solutions with embedded project management can uniquely provide the following operational best practices: • Full alignment between projects and the product portfolio in order to leverage common technology platforms and launch products to market faster • Coordination of a project’s schedule and resources, with its scope as defined by requirements and development constraints, in order to meet market expectations • Automatic project task updates as development work is completed to provide a real-time understanding of project status and progress
Tags : product development, engineering, companies, plm, product lifecycle management, market, designs, budget
     Dassault Systèmes
By: MineralTree     Published Date: Jan 23, 2018
Community Food Bank of Eastern Oklahoma used automation to focus on value-added tasks vs. manual accounts payable processes.
Tags : business payments, accounts payable, payment automation, invoice automation, accounting applications
     MineralTree
By: Workday     Published Date: Sep 08, 2015
This white paper reveals what is wrong with current human resources (HR) systems, and how you can optimise your investment in the people doing the work of your organisation.
Tags : delivery value add to the business, hr systems, unified hcm, unified hcm solutions, workday hcm
     Workday
By: Brother     Published Date: Nov 23, 2015
Brother conducted a series of interviews with value-added resellers (VARs) that work closely with businesses to select the right technology solutions. These VARs have a unique understanding of how IT professionals think; as a result, they have witnessed many missteps that have led to “less than optimal” IT technology integrations. What follows are five common - yet significant - mistakes identified during these discussions.
Tags : it management, brother, productivity, cost reduction, value-added resellers, technology integration
     Brother
By: SeeWhy     Published Date: Nov 28, 2011
Learn quick changes you can make to your website this week that will double your email address capture. This webcast also reviews tips for driving eCommerce revenue through promotional emails, and teaches you how to put a $ value on every email address - both designed to help you optimize your overall online marketing strategy.
Tags : seewhy, marketing, email, email address, promotional emails, email marketing
     SeeWhy
By: Oracle Global Marketing     Published Date: Jul 13, 2012
Nextgen was looking for a reliable, fast-to-deploy database solution with minimal support and maintenance costs.
Tags : nextgen, database application, database imlpementation, simple database platform, reliable database platform, affordable database platform, oracle, value added distributor
     Oracle Global Marketing
By: LogMeIn     Published Date: Oct 08, 2015
This report examines the new technologies that innovative solution providers are releasing to assist in faster repair and recovery.
Tags : video, b4b, support, technicians, customer support, customer, value added services, customer satisfaction
     LogMeIn
By: Adobe     Published Date: Jun 26, 2019
According to IDC's analysis, AEM Sites enables organizations to realize on average annual business value of $3.92 million per organization over three years and a 348% three-year ROI by: — Making the creation and delivery of digital experiences more consistent and streamlined and accelerating time to market for new experiences — Empowering - and increasing the productivity of - employees responsible for digital experiences — Improving the digital customer experiences organizations deliver, thereby increasing engagement levels and generating additional business
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     Adobe
By: Infosys     Published Date: May 21, 2018
A major telecoms client was struggling with time to market. Keen to launch a new youth brand, it had a number of innovative value-added digital services it wanted to offer; but it was taking a long time to implement them. Launching a new brand meant a 12-15 month cycle, which was unacceptable. The reason was that, whenever anyone wanted to launch a new product or feature, they had to work on both the back-end and the front-end and then integrate it with the front end applications to make it work. This was so time-consuming and difficult that we were appointed to introduce a micro services layer in between, which would shorten development timescales.
Tags : market, brand, launch, digital, services, client
     Infosys
By: Riverbed     Published Date: Nov 02, 2016
"Visibility into the live mix of network and application activity being hosted and delivered by the IT infrastructure has always is a 'must-have' for many aspects of IT planning and operations. But the greatest value and impact is achieved when those two viewpoints are blended together into one unified view. This paper reviews the primary challenges that IT teams face in establishing unified visibility, the key requirements that management solutions must meet to address those challenges, and examines a Riverbed solution that has been specifically designed to offer a path to success."
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     Riverbed
By: MuleSoft     Published Date: Nov 27, 2018
In today’s digitally disrupted economy, organizations across industries face competition at unparalleled heights. As a result, differentiation through business automation has become synonymous with convenience and speed. However, since the technology landscape is changing at an increasing pace, business automation shouldn’t be thought of as a one-time, centralized effort in a discrete process. Rather, organizations should view business automation as a way to decentralize access to systems and enable the broader organization. Download this whitepaper to learn: The value of business automation Why traditional approaches to business automation – such as custom code, implementing standalone solutions, or using point-to-point connections – do not suffice. The benefits of an API-led approach to business automation. How organizations like Wells Fargo, the State of Colorado, Tic:Toc, and Addison Lee achieved business automation success using APIs.
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     MuleSoft
By: Marketo     Published Date: Mar 22, 2018
The Engagement Economy—the reality that we consume and market in today—is a new era where everyone and everything is connected. And in this reality, consumer expectations have shifted to require more from the brands they buy from—they seek a personal relationship that offers them value wherever they are and whenever they are ready to engage. As the Engagement Economy matures, marketers must rapidly transform their strategies, methods, and tactics in order to stay relevant. The State of Engagement offers insights on engagement from over 2,000 global consumers and marketers. Download The State of Engagement to explore how: Consumers feel marketers are faring in making them feel wanted, understood, and connected to their brands Marketers and their organizations are engaging their consumers, employees, and partners Marketers can address the gaps between their activities and consumer perception
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     Marketo
By: Tidal Software     Published Date: Sep 03, 2008
Datacenters experience constant change under pressure from technology and business drivers. IT systems are becoming more, not less complex as new technologies are introduced, and IT staffs are not growing to keep pace with the growth in size and complexity of the typical datacenter. Windows administrators need to radically simplify both complex and routine tasks if they are going to effectively respond to the constant pressure to deliver increasing value with limited resources. The most effective thing Windows administrators can do to address this issue is to minimize duties associated with maintaining the existing infrastructure.
Tags : windows scheduling, windows datacenter, windows scheduler, tidal, tidal software
     Tidal Software
By: Urban Airship     Published Date: Oct 08, 2013
Discover how the right Mobile Relationship Management (MRM) strategies and technologies can propel your brand to the front of the field. Winning in mobile means delivering real value to your customer's lives, and adding to that value as you learn from your customers over time. That’s where MRM fits in. Learn 10 things you can start doing now to harness the power of 3 billion mobile devices worldwide to create even stronger connections between your customers and your brand.
Tags : mobile relationship management, mrm, mobile marketing, mobile intelligence
     Urban Airship
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