value add

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By: Oracle Service Cloud     Published Date: Mar 23, 2016
This document defines Oracle’s Customer Experience (CX) Value Equation as the strategic method to identify and measure the value of organizational CX. This model was originally documented in “CX Metrics and KPIs – September 2012.” It has received wide support, and has been the #1 searched hit and downloaded CX KPI document for 3+ years – a significant achievement in this industry – in an era where concepts are replaced daily with the latest, greatest fad. Since the original publication, I have received significant feedback that has been overwhelmingly positive, but with a request to comment on additional topics – most notably: brand impact, shared services, and Oracle’s Road to Modern. This updated paper leverages the original work, adds information around these additional topics and incorporates our continued client experience.
Tags : oracle, service cloud, service management, customer interaction
     Oracle Service Cloud
By: Microsoft     Published Date: Jul 20, 2018
As a software vendor, you know that offering innovative solutions with built-in intelligence is becoming a requirement in today’s application marketplace. On top of this, you need to bring your apps to market as quickly as possible while providing more value for your customers, without incurring additional development and operating costs. Microsoft has been investing heavily in AI, extending a breadth and depth of intelligent services ready for use in the cloud. This enables you to jump in quickly to make use of existing tried-and-true AI models, and focus more effort on delivering quality products to customers. High-level services to jump-start your intelligent apps One of the key benefits of working with the Microsoft Azure AI platform is that the hard work has already been done. Developers can make use of services with pre-trained, customizable models rather than having to build their own models from the ground up. You can refine these models to better suit your customers’ needs and
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     Microsoft
By: Adobe     Published Date: Sep 23, 2019
IDC surveyed users of Adobe Experience Manager Sites and found substantial ROI WHY SHOULD THE TARGET AUDIENCE CARE? A modern digital experience management platform is essential for any organization hoping to make digital experience delivery a core competency. SUPPORTING CONCEPTS: According to IDC's analysis, AEM Sites enables organizations to realize on average annual business value of $3.92 million per organization over three years and a 348% three-year ROI by: — Making the creation and delivery of digital experiences more consistent and streamlined and accelerating time to market for new experiences — Empowering - and increasing the productivity of - employees responsible for digital experiences — Improving the digital customer experiences organizations deliver, thereby increasing engagement levels and generating additional business
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     Adobe
By: Adobe     Published Date: Sep 23, 2019
While having the right tech is key to delivering great experiences, an equally important part of the equation is having the right people, processes and org structures. WHY SHOULD THE TARGET AUDIENCE CARE? Getting value from MarTech investments is top of mind for Marketing Professionals worldwide, and the number one impediment to value realization is the fact that their organizations are not properly set up to fully utlize the tools at their disposal in an effective way. Getting the “people” side of the equation right can be make all the difference in pulling ahead from competitors that are still figuring it out. SUPPORTING CONCEPTS Three best practices to design your org for successful experience delivery: Cultivate the right skills and find the right talent for customer obsession Set up org structures that encourage cross channel collaboration Embrace the possibility of using external support to address the challenges of change management
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     Adobe
By: IBM     Published Date: Nov 13, 2008
Improve operational efficiencies with next-gen networks and servicesThere has never been a better time for service providers to streamline operations, improve responsiveness and reduce costs. Find out in this white paper how all three can be accomplished with IBM Tivoli® Netcool® solutions. Also discover methods to boost efficiency and minimize expenditures.
Tags : ibm, operations management, tivoli, value-added services, operational support systems, wireless, ibm, power, cooling, tivoli, netcool solutions, operational efficiencies, efficiency, ip multimedia subsystems, ims, fixed-mobile convergence, operational support systems, oss, value-added services, vas
     IBM
By: IBM     Published Date: Jul 10, 2009
There has never been a more important time to uncover process waste, reduce non-value adding activity, and increase productivity. Lean Six Sigma (LSS) produces real results, and when combined with business process management (BPM) and service oriented architecture (SOA) can position a company for growth as the economy begins to improve.
Tags : six sigma, lean, bpm, soa, lss, lean six sigma, service oriented architecture, business process management
     IBM
By: Inovis     Published Date: Aug 06, 2007
When companies adopted Just-In-Time (JIT) tactics, they did so primarily to reduce inventory costs. For the most part, this strategy worked. Reducing stocks of raw materials, parts, assemblies and finished goods reduces carrying costs, allowing companies to invest the freed-up funds in more productive assets and projects.
Tags : supply chain, scm, supply chain management, inovis, spend management, cost control, inventory, inventories, supplier, application integraion, eai, plm, product lifecycle management, van, value add, value added, inventory management
     Inovis
By: Inovis     Published Date: Aug 06, 2007
The challenges presented by multiple Value-Added Networks (VANs) and managing diverse trading partners create barriers to the efficiencies promised by EDI. Multiple providers mean multiple points of failure with no one entity to hold accountable. Also, as trading communities grow, end-to-end supply chain visibility becomes an essential operational requirement.
Tags : van, vans, value added, value-added, value added, edi, electronic data interchange, scm, supply chain, migration, inovis, tco, total cost of ownership, business metrics, vendor selection, best practices
     Inovis
By: NexGen     Published Date: Feb 09, 2015
Looking for the right Flash Array for you? Tired of all data being treated the same but want to save time and budget? Flash storage is helping to address the latency inherent with disk drives, enabling you to virtualize more, and reduce application response times. It's an inescapable fact that the $/GB of flash is much higher than disk drives. So why do the majority of storage vendors indiscriminately accelerate all data, regardless of its value to your business? All-flash arrays waste money by storing non-critical data in flash, and hybrid arrays can't control whether mission-critical or non-critical data accesses flash, leading to unpredictable performance. So what do you do to find a solution that addresses both of these issues? Download now and see NexGen's approach to value-driven data management. Make it simple to control what data is stored in flash and affordably tailor application performance to match your organizations priorities now! - See more at: http://www.findwhitep
Tags : nexgen, hybrid, flash, cisco, nexus, vmware, software development, it management
     NexGen
By: Cisco     Published Date: Jan 29, 2009
The following are 10 tips for using network technology to help your business increase operational efficiency, reduce costs, improve customer satisfaction, and stay ahead of the competition.
Tags : cisco, increasing operational efficiency, boost operational efficiency, mobile employees, smb employees, secure wireless access, outsource it tasks, improve employee retention, long-term technology plan, value-added resellers, vars, managed service providers, security and vpn, unified communications, cisco business application connectors, cisco systems capital, enterprise applications
     Cisco
By: Liaison Technologies     Published Date: Feb 07, 2014
This how-to-guide has been designed to help you better evaluate a VAN provider and determine the real value of the offer.
Tags : liaison, van, value-added network, transaction management, real value, reduce errors, accuracy of data, provider consolidation, platform capabilities, growing adoption, unreliable network, vendor technical support, ease of migration
     Liaison Technologies
By: IBM     Published Date: Jul 24, 2012
View this brief video to discover how customer analytics provides unique insights on an individual customer level that can help prevent high-value customers from leaving and sell additional services to current customers.
Tags : customer analytics, customer satisfaction, loyalty, ibm, insights
     IBM
By: VMTurbo     Published Date: Jun 18, 2013
VMware vCloud Director has created tremendous potential for service providers and enterprises to deliver agile and cost effective Infrastructure-as-a-Service (IaaS) through its ability to automate the self-provisioning of virtual data center service offerings by customers. Since a multitude of commodity cloud providers have appeared seemingly overnight, service providers and enterprises must harness technologies like vCloud Director to reduce the overall cost of delivering compute services. With automated self-service provisioning in place, the next wave of opportunities for cost and performance optimization lies in operations management. This document details how VMTurbo Operations Manager delivers unique business value, addressing significant gaps in VMware vCloud offerings.
Tags : compute service, vmware vcloud, director environments, reduce costs
     VMTurbo
By: VMTurbo     Published Date: Aug 15, 2013
This document details how VMTurbo Operations Manager delivers unique business value, addressing significant gaps in VMware vCloud offerings.
Tags : compute services, vmware, vcloud director environments, business value
     VMTurbo
By: NetApp     Published Date: Sep 19, 2013
Learn how to maximize the business value of your data by having a storage infrastructure that will easily address long-term retention policies, finds and retrieves content quickly from long-term repositories, and uses object storage efficiently.
Tags : wiley, object storage, business value, data, big data, enterprise data
     NetApp
By: Box     Published Date: Jan 16, 2015
Looking for the right Flash Array for you? Tired of all data being treated the same but want to save time and budget? Flash storage is helping to address the latency inherent with disk drives, enabling you to virtualize more, and reduce application response times. It's an inescapable fact that the $/GB of flash is much higher than disk drives. So why do the majority of storage vendors indiscriminately accelerate all data, regardless of its value to your business? All-flash arrays waste money by storing non-critical data in flash, and hybrid arrays can't control whether mission-critical or non-critical data accesses flash, leading to unpredictable performance. So what do you do to find a solution that addresses both of these issues? Download now and see NexGen's approach to value-driven data management. Make it simple to control what data is stored in flash and affordably tailor application performance to match your organizations priorities now!
Tags : nexgen, hybrid, flash, cisco, nexus, vmware, software development, it management
     Box
By: Microsoft Azure     Published Date: Apr 11, 2018
Your customers are asking for it. Your developers are ready for it. Your operations team is demanding it. What’s behind this momentum? Software-as-a-Service (SaaS) is a fundamental shift away from traditional software licensing to a market-driven subscription model. Keystone engaged 20 ISVs who successfully transitioned to a SaaS model, and found: New customer segments open thanks to lower adoption and operating costs. With less complex infrastructure under SaaS, customer TCO drops. ISV products improve with value-added cloud services and SaaS data capabilities. Financial predictability improves with recurring revenue model. New pricing models aligns ISV value to customers’ business needs, driving increased revenue. Additional, significant operational benefits from switching to a SaaS model. Fill out the form at right to get the free report, The Shift to SaaS: A high-value opportunity for ISVs. The collection of product usage data increases the speed of product development by 33%. –
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     Microsoft Azure
By: Microsoft Office 365     Published Date: Mar 01, 2018
Giving employees the right tools to do their best work can be challenging in today’s world of multiple devices and diverse work styles. This e-book reveals how to choose technology that helps your workforce: Protect company data Get more done Collaborate with colleagues Stay in control of their schedules Spend more time on value-added tasks
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     Microsoft Office 365
By: Qualys     Published Date: Nov 05, 2013
Organizations have traditionally viewed vulnerability scanners as a tactical product, largely commoditized and only providing value around audit time. But with limited resources and a real need to reduce risk, organizations need the ability to pull in threat-related data, combine it with an understanding of what is vulnerable, and figure out what is at risk. This report from Securosis outlines how yesterday's vulnerability scanners are evolving to meet this need, emerging as a much more strategic component of an organization's control set than in the past. Learn how vulnerability scanners are evolving to provide real value beyond vulnerability reports for auditors - emerging as a strategic component helping organizations effectively lower risks.
Tags : qualys, securosis, vulnerability, vulnerability management, scanning, infrastructure, core technologies, value-add technologies, enterprise applications, enterprise integration, vulnerability scanners, threat management, security platforms, cloud
     Qualys
By: Oco, Inc.     Published Date: Nov 12, 2008
Many companies have business intelligence (BI) tools and infrastructure that serve their business’ needs; however, certain functional departments, business units, or key business initiatives often don’t yet have the BI tools that they need in place.  There is a new approach to BI to address those pressing business needs that leverages the existing BI infrastructure and can deliver value to the business in weeks rather than months and at a fraction of the cost of a traditional BI solution. Learn how Complementary BI leverages Software-as-a-Service (SaaS) BI solutions to address targeted business needs in a way that complements in-house BI systems, leading to a win-win situation for business users and IT analytical tools to business users.
Tags : oco, business intelligence, software-as-a-service, roi, enterprise applications
     Oco, Inc.
By: WebEx     Published Date: Apr 02, 2009
The business of taking care of remote hardware and software has never been bigger:-Managed systems and services for retail, point of sale, hospitality, and other distributed operations are a hot growth area.- Enterprise help desks manage an increasingly dispersed array of hardware and software.- Enterprise software providers are moving to managed services and other value added support offerings to preserve margins in the face of increasing price pressure.
Tags : webex, virtual support networks, virtual support network, vsn technology, standard remote management, it server management, local area network, lan, firewall, virtual private network, vpn, security, support costs, isdn, wifi, slas, tco, it management
     WebEx
By: Dell Software     Published Date: Sep 12, 2014
Need a new approach to application integration that accelerates customer time to value? Read the Gartner report and learn how to select the right platform for your organization. Plus, learn why more customers are selecting Dell Boomi AtomSphere® integration platform as a service (iPaaS) for its ease of use and rapid development characteristics to address your business line integration needs.
Tags : cloud, service integration, ipaas, rapid development characteristics, application integration
     Dell Software
By: DocuSign     Published Date: Jun 25, 2014
While the price tag of higher education has escalated in the last 30 years, its impact on earnings has also gained significance. Furthermore, with tuition inflating even faster than healthcare costs, family incomes cannot keep up. Higher education therefore becomes unaffordable for many students.
Tags : docusign, higher education, esignatures, value, expenses, value added projects, enterprise applications
     DocuSign
By: IBM     Published Date: Mar 30, 2016
The IBM Enterprise Health Analytics solution delivers immediate value for an organization’s specific business analytics while laying the foundation for future analytics capabilities that may be added as needs evolve.
Tags : ibm, healthcare, healthcare analytics, big data, ibm enterprise health analytics
     IBM
By: BlackBerry Cylance     Published Date: Jul 02, 2018
During NSS Labs’ 2018 Advanced Endpoint Protection (AEP) Group Test, CylancePROTECT® and CylanceOPTICS™ v2.0.1450 failed to initiate part of the CylanceOPTICS engine, which primarily impacted the exploit and blended threats test categories. This affected the Cylance® position on the Security Value Map (SVM)™. After working closely with NSS, Cylance rolled out a new version of its software (v2.2.1011) for CylanceOPTICS. Cylance submitted this updated product for follow-on testing using the AEP Test Methodology v2.0, the same methodology used in the AEP Group Test. The product improved its Block Rate by 6.9% and its Additional Detection Rate by 0.2%. Learn more about the results in the NSS Labs testing report.
Tags : endpoint protection, cylance, security
     BlackBerry Cylance
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