virtual support center

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By: Dell and VMWare     Published Date: Jul 24, 2018
A new 14th generation Dell EMC PowerEdge R740xd server equipped with NVIDIA Tesla M10 GPUs and powered by Intel Xeon Scalable processors delivered high-density graphics acceleration in a virtual enterprise environment As more users move to modern, graphics-intensive Microsoft® Windows® 10 environments, companies using a virtual desktop infrastructure (VDI) need increasingly robust server resources to support them. Your company should strive to get the most from each server and maximize datacenter space while providing an excellent end-user experience.
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     Dell and VMWare
By: Dell & Microsoft     Published Date: Aug 14, 2013
Organizations everywhere are turning to virtualization, cloud computing, and mobile technologies to support anytime, anywhere access to today’s work load intensive, data-heavy applications. Dell PowerEdge 12th generation servers—built for high performance, 24/7 availability, and uncompromised reliability—can help IT organizations deliver the benefits of these transformative technologies.With cost-saving power, cooling, space, and management efficiencies, Dell’s new servers offer data centers unparalleled performance, efficiency, and reliability for a diverse range of enterprise applications.
Tags : data center, dell poweredge 12th generation servers, virtualization, cloud computing, mobile technologies, data-heavy applications, cost-saving power, management efficiencies
     Dell & Microsoft
By: VMware     Published Date: Dec 10, 2018
As agencies continue to modernize data center infrastructure to meet evolving mission needs and technologies, they are turning to agile software and cloud solutions. One such solution is hyper-converged infrastructure (HCI), a melding of virtual compute, storage, and networking capabilities supported by commodity hardware. With data and applications growing exponentially along with the need for more storage capacity and flexibility, HCI helps offset the rising demands placed on government IT infrastructure. HCI also provides a foundation for hybrid cloud, helping agencies permanently move applications and workloads into public cloud and away from the data center.
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     VMware
By: VMware Dell     Published Date: Jul 02, 2008
In this case study, you'll discover the tangible benefits to IRMC when they used VMware Virtual Desktop Infrastructure to virtualize their call center operations and support multiple call centers from a central data center. Their IT staff achieved increased flexibility, faster provisioning, redeployed IT staff, reduced IT costs, and improved competitiveness. Finally, review a detailed financial analysis to back up IRMC's 73% annual ROI, and see how they saved.
Tags : call center, vmware, virtual, virtualization, virtual machine, callcenter, it savings, cost savings, flexibility
     VMware Dell
By: CodeBaby     Published Date: Nov 27, 2012
Healthcare organizations are integrating intelligent virtual assistants to enhance online experience and reduce costs. This guide overviews the capabilities and benefits of using virtual assistants to engage, optimize, and complement existing service channels.
Tags : online self-service, customer experience, customer service, intelligent virtual assistants, conversion optimization, tech support, crm, web self-service, contact center management, virtual agent, knowledgebase, ecommerce, mcommerce, live chat, website optimization, multi-channel branding
     CodeBaby
By: Dell     Published Date: Sep 12, 2013
Organizations everywhere are turning to virtualization, cloud computing, and mobile technologies to support anytime, anywhere access to today’s work load intensive, data-heavy applications. Dell PowerEdge 12th generation servers—built for high performance, 24/7 availability, and uncompromised reliability—can help IT organizations deliver the benefits of these transformative technologies.With cost-saving power, cooling, space, and management efficiencies, Dell’s new servers offer data centers unparalleled performance, efficiency, and reliability for a diverse range of enterprise applications.
Tags : data center, dell poweredge 12th generation servers, virtualization, cloud computing, mobile technologies, data-heavy applications, cost-saving power, management efficiencies
     Dell
By: NTR Global     Published Date: Nov 24, 2008
The role of IT has grown dramatically over the last 5 years, from that of an aggregator or dispenser of information and technology to key strategic partner, business process enabler, and revenue driver. This is due in large part to continuous advancement, seamless integrations and innovations in IT processes and tools.
Tags : ntr global, remote support solution, customer support, total support solution, virtual support center, crm, ntrglobal, networking, enterprise applications
     NTR Global
By: NetApp     Published Date: Sep 30, 2013
"As the rapid rise in the number of mobile devices and users creates an explosion in data and virtual machine instances, datacenter transformation becomes imperative for many enterprises. It is essential enterprises move to consolidate resources and cut both capital and operating costs while still providing support for distributed applications. This brief white paper delves into a Q&A with Eric Sheppard, research director of IDC’s Storage Software program, on integrated systems and whether you should buy compute, network, and storage resources together. Read on as you will discover: What integrated systems are, and its benefits The differences between an integrated platform and integrated infrastructure How datacenters are leveraging these new systems today And more" NetApp Privacy Policy
Tags : storage infrastructure, clustered storage, technology, scalability, application, storage solution, non-disruptive operations
     NetApp
By: Hewlett-Packard     Published Date: Aug 02, 2013
"Cloud computing, also known as 'IT as a Service', is predicated on delivering IT services on demand, an idea that has support from business leaders as a way to better align IT with business operations. Cloud computing has two key requirements: virtualized applications and seamless support and integration between the server, networking, storage and hypervisor components. In this paper, we explore these concepts and highlight the critical features necessary to move beyond server virtualization by leveraging key integration capabilities between IT components-with a particular focus on the important role that storage plays in the evolution of the datacenter architecture."
Tags : datacenter, architectures, cloud, virtualization
     Hewlett-Packard
By: Eaton Corp.     Published Date: Jun 01, 2009
Virtualization can deliver dramatic benefits for data centers, but it can also stress the underlying support infrastructure.  Power and cooling systems—which may have been quite sufficient for pre-virtualization needs—could easily become inadequate when data center performance patterns are radically altered.  This paper describes some of power challenges related to virtualization—and the readily available technologies to address them.
Tags : virtualization, data center, infrastructure management, power, cooling, monitoring., networking
     Eaton Corp.
By: IBM     Published Date: Oct 10, 2013
Increasingly demanding IT requirements are necessitating change to the data center network (DCN). Like servers and storage, the network needs to evolve to deliver the flexibility and scalability required by a more virtualized IT environment. In this interview, Michele Girola, IBM network integration services product manager, explains how to enhance your DCN to support evolving technologies today and in the future. Listen to the full 12-minute interview or read the two-page abbreviated version to learn how IBM is working with clients to build a better data center network.
Tags : data center network, new technologies, data center, supporting technology, dcn, flexibility and scalability, product manager, network integration, enhance technologies, client relationships, better data, networking
     IBM
By: IBM     Published Date: Oct 10, 2013
Virtualization is one of the most highly demanded of all IT projects this decade because it enables enterprises to reduce capex and opex costs and at the same time increase business efficiency and agility. However, implementing, supporting, and managing virtualization can often be difficult tasks, especially as deployments increase in scale and complexity and impact more areas of the datacenter. These more complex infrastructures often require highly skilled engineers with in-depth business knowledge and systems management capabilities. Projects such as infrastructure optimization and automation initiatives for self-service provisioning are key because they enable enterprises to streamline business processes and utilize cloud strategies and mobility solutions. IDC shows how partnering with experts who can implement, optimize, support, and manage virtualized environments may be the right course of action. By utilizing partners, enterprises will be able to avoid some of the potential pit
Tags : virtual environment, business initiatives, maximize initiatives, datacenter, complex infrastructure, business efficiency, business agility, deployments, automation initiatives, cloud strategies, mobility solutions
     IBM
By: HP     Published Date: Aug 25, 2014
All cloud infrastructure—whether private, public, or hybrid—starts with a data center virtualization foundation. By selecting an open, flexible virtualization solution, you are building a data center environment that supports your company’s needs today, while preparing your path for the future. In this white paper, we look at how an open data center virtualization solution can become the cornerstone of your IT optimization effort. We show how open virtualization can meet the needs of IT, as well as the business, while providing a foundation for long-term growth into the cloud. Finally, we review considerations for selecting a virtualization solution, with emphasis on HP and Red Hat integrated solutions.
Tags : virtualization, data center, cloud, infrastructure, red hat, integrated, optimization, solution, public, private, business, storage
     HP
By: NEC     Published Date: Aug 12, 2014
As virtualization technology evolves and improves, the server performance and power requirements for supporting a virtualized data center increase. Your aging servers are struggling to meet increasing virtual workload demands. These older, lower-performing servers further tax your data center by consuming valuable space and power. You want to update, upgrade, and consolidate to a powerful new server solution that will provide an excellent virtualization platform. In this white paper, you’ll learn how the NEC Express5800/A2040b enterprise server, powered by the Intel® Xeon® processor E7-4890 v2, offers just that.
Tags : consolidation, lab validation, report, servers, virtualization, analytics, application owners, system integrators, big data, reliability, enterprise, availability, serviceability, processor, workload
     NEC
By: HP and Intel ®     Published Date: May 02, 2013
This paper summarizes and evaluates the prevalence and efficacy of data center virtualization deployments, as well as the hardware that supports them. The conclusions drawn from this report are based on analysis of both quantitative market research and two qualitative interviews with a CIO and CTO in healthcare and finance, respectively. Each customer, referred to ESG by Hewlett-Packard (HP), had extensive experience deploying both server and desktop virtualization. The goal of the study was to determine the IT and business drivers to adoption of virtualization technologies, the expected and realized benefits, ensuing infrastructure decisions, future outlook of the data center, and best practices for deployment.
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     HP and Intel ®
By: HP and Intel ®     Published Date: May 06, 2013
This paper summarizes and evaluates the prevalence and efficacy of data center virtualization deployments, as well as the hardware that supports them. The conclusions drawn from this report are based on analysis of both quantitative market research and two qualitative interviews with a CIO and CTO in healthcare and finance, respectively. Each customer, referred to ESG by Hewlett-Packard (HP), had extensive experience deploying both server and desktop virtualization. The goal of the study was to determine the IT and business drivers to adoption of virtual technologies, the expected and realized benefits, ensuing infrastructure decisions,future outlook of the data center, and best practices for deployment.
Tags : data center, virtualization, data center management, automation, agile, storage, van, virtual application network, infrastructure, desktop virtualization
     HP and Intel ®
By: Juniper Networks     Published Date: Jun 29, 2017
The bank wanted to modernize its global data center core and edge networks to move to the next stage of its private cloud journey. The bank has long recognized the advantages of server virtualization, and it wanted to move more aggressively to a software-defined data center. The bank was virtualizing all services, including compute, storage, and network, to gain greater business flexibility and deliver cost savings. But first, it needed an elastic, flexible, and production ready network to connect its data centers. The bank wanted a dynamically scalable network to interconnect its data centers in Europe, Asia, and North America, so that it could move toward a fully automated, self provisioned cloud. The global network needed to deliver performance at scale for the company’s highly virtualized resources, while also supporting integration of legacy assets into its software-defined data centers.
Tags : cloud optimization, cloud efficiency, cloud management, cloud assurance, cloud visibility, enterprise management, data management
     Juniper Networks
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