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By: AON     Published Date: Aug 29, 2017
There are the obvious things that can affect your organization’s bottom line: sales performance, the economy, overhead. But here’s something you probably didn’t expect: the experience candidates have when they apply to work for your firm—that has an effect too. On Thursday, April 6th at 10AM CT, experts from Aon’s Candidate Selection and Assessment group will discuss how the creation of an incredible candidate experience can be used to foster an energizing candidate experience and how that affects desired business outcomes. Topics of discussion will include: ? The current state of the candidate experience ? How the candidate experience affects an organization’s brand and bottom line ? What candidates are looking for in the assessment process ? What a great candidate experience looks like
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     AON
By: Arbor Networks     Published Date: Sep 29, 2012
This newsletter is intended to educate and inform enterprise network and data center operators about the problem of distributed denial of service (DDoS).
Tags : ddos, distributed denial of service, data center, malware, security threats, database servers, dns
     Arbor Networks
By: Art Technology Group, Inc     Published Date: Feb 02, 2009
Written by: Forrester Research and Sponsored by:  Art Technology Group, Inc. In this economic climate, no one can afford to lose a customer. Rather than halting spending, smart customer service executives will use this economic downturn as an opportunity to regroup and reprioritize. What should they focus on?
Tags : art technology group, importance of customer service, necessity of customer service, customer retention, proactive chat, agent-customer co-browsing, online customer communities, unified communications, multichannel knowledge management, repurchase probability, long-term loyalty, empower sales, roi of self-service
     Art Technology Group, Inc
By: Art Technology Group, Inc     Published Date: Feb 02, 2009
Written by: Forrester Research and Sponsored by:  Art Technology Group, Inc. In 2008, contextual, task-related help means more than a toll-free number on a booking page or a FAQ section on your Web site. It means being more relevant and personal and helping travelers in the channel they prefer immediately so they aren't driven to other channels - or worse, a competitor's site.
Tags : art technology group, travel ebusiness, interactive support, call center help, customer support, online chat, gen x, gen y, interactive chat agent, @aquila’s miq interactive, atg, nextit
     Art Technology Group, Inc
By: AT&T     Published Date: Jun 25, 2008
Class of Service (CoS) functionality can help optimize network performance. For a successful deployment, network designers should identify all applications, understand requirements associated with each application, designate appropriate mapping for groups of applications and provide mechanisms in the underlying network to deliver CoS. CoS mapping and deployment are important; adhering to tested strategies and avoiding common misconceptions helps IT managers advance optimization across the wide area network.
Tags : class of service, service management, traffic management, bandwidth, at&t, att, network performance management
     AT&T
By: ATG     Published Date: Feb 04, 2010
Written by: Forrester Research and Sponsored by: Art Technology Group, Inc. In this economic climate, no one can afford to lose a customer. Rather than halting spending, smart customer service executives will use this economic downturn as an opportunity to regroup and reprioritize. What should they focus on?
Tags : atg, live help, click to call, smartphone, click to chat, customer service, callbacks
     ATG
By: athenahealth     Published Date: Sep 05, 2013
Healthcare mergers and acquisitions and medical group growth have been strong industry trends for years. One reason is the desire for critical mass to gain leverage with payers as reimbursement declines and costs increase. Healthcare mergers and acquisitions may offer benefits for many medical groups; it is not without its challenges. Read this whitepaper to learn how to successfully manage growth of your medical group.
Tags : group practice growth, strategies for success, healthcare mergers, medical group growth, medical group
     athenahealth
By: athenahealth     Published Date: Sep 05, 2013
Is physician acquisition really the right way to go? And how can health care leaders pursue successful strategies without resorting to acquisition? Before your hospital system or medical group pursues physician acquisition as a strategy to thrive through the ongoing change, consider the four points offered in this whitepaper.
Tags : physician acquisition, health system, right strategy, health care leaders, hospital system, medical group
     athenahealth
By: Automation Anywhere     Published Date: Jul 16, 2019
Learn how your CIO’s creativity could be crucial to your RPA’s success and understand how to get IT involved in the process. Find out how a collaborative approach to RPA has driven success for some of Automation Anywhere’s customers, including UBS Group.
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     Automation Anywhere
By: Automation Anywhere     Published Date: Nov 06, 2019
Learn how your CIO’s creativity could be crucial to your RPA’s success and understand how to get IT involved in the process. Find out how a collaborative approach to RPA has driven success for some of Automation Anywhere’s customers, including UBS Group.
Tags : robotic process automation, collaborative approach, ubs group
     Automation Anywhere
By: Automation Anywhere     Published Date: Nov 06, 2019
Learn how your CIO’s creativity could be crucial to your RPA’s success and understand how to get IT involved in the process. Find out how a collaborative approach to RPA has driven success for some of Automation Anywhere’s customers, including UBS Group.
Tags : robotic process automation, collaborative approach, ubs group
     Automation Anywhere
By: Automation Anywhere APAC     Published Date: Apr 18, 2019
Bancolombia is an award winning, full-service financial institution that provides banking services to customers in 12 different countries and is one of the 10th largest financial groups in Latin-America.With bots from Automation Anywhere, Bancolombia sifts through structured, semi-structured, and unstructured customer data to transform their BPM. Bots automate hundreds of processes and greatly increasing back office efficiency, saving Bancolombia a significant amount of time servicing customers. This has led to an increase in CSAT numbers and has created additional revenue streams.
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     Automation Anywhere APAC
By: Automation Anywhere APAC     Published Date: Aug 15, 2019
Bancolombia is an award winning, full-service financial institution that provides banking services to customers in 12 different countries and is one of the 10th largest financial groups in Latin-America.With bots from Automation Anywhere, Bancolombia sifts through structured, semi-structured, and unstructured customer data to transform their BPM. Bots automate hundreds of processes and greatly increasing back office efficiency, saving Bancolombia a significant amount of time servicing customers. This has led to an increase in CSAT numbers and has created additional revenue streams.
Tags : rpa, roi, digital workforce, customer story
     Automation Anywhere APAC
By: Aventail     Published Date: Aug 21, 2009
Disaster recovery is not only needed for catastrophic events like natural disasters or pandemics, but for any event, like a snow storm or power outage that keeps your workers from getting to the office and disrupts your business. This white paper by business continuity expert Tim Clark of Fact Point Group, explores best practices for disaster recovery and the key role of SSL VPNs in that process.
Tags : disaster plan, disaster recovery plan, disaster recovery, high availability, business continuity, best practices, ssl, vpn, ssl vpn, security management, disaster planning, aventail
     Aventail
By: AWS     Published Date: Nov 02, 2017
Today’s organizations are tasked with managing multiple data types, coming from a wide variety of sources. Faced with massive volumes and heterogeneous types of data, organizations are finding that in order to deliver insights in a timely manner, they need a data storage and analytics solution that offers more agility and flexibility than traditional data management systems. A data lake is an architectural approach that allows you to store massive amounts of data into a central location, so it’s readily available to be categorized, processed, analyzed, and consumed by diverse groups within an organization. Since data - structured and unstructured - can be stored as-is, there’s no need to convert it to a predefined schema and you no longer need to know what questions you want to ask of your data beforehand.
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     AWS
By: AWS     Published Date: Oct 26, 2018
Today’s organisations are tasked with analysing multiple data types, coming from a wide variety of sources. Faced with massive volumes and heterogeneous types of data, organisations are finding that in order to deliver analytic insights in a timely manner, they need a data storage and analytics solution that offers more agility and flexibility than traditional data management systems. A data lake is an architectural approach that allows you to store enormous amounts of data in a central location, so it’s readily available to be categorised, processed, analysed, and consumed by diverse groups within an organisation? Since data—structured and unstructured—can be stored as-is, there’s no need to convert it to a predefined schema and you no longer need to know what questions you want to ask of your data beforehand.
Tags : data, lake, amazon, web, services, aws
     AWS
By: BetterUp     Published Date: Aug 14, 2018
"Company cultures that value and celebrate diverse perspectives not only support, engage and advance underrepresented groups, but also benefit by making better decisions and achieving broader innovation. We believe inclusion is a hallmark of strong leadership and should be a core skill for all leaders. Download our paper to learn: - Why most diversity and inclusion programs fall short on their promises - How to developing skills for inclusive workplace with BetterUp coaching - How BetterUp unlocks the potential of emerging leaders with career coaching to build leadership behaviors at scale"
Tags : human resource technology
     BetterUp
By: BetterUp     Published Date: Dec 05, 2018
Company cultures that value and celebrate diverse perspectives not only support, engage and advance underrepresented groups, but also benefit by making better decisions and achieving broader innovation. We believe inclusion is a hallmark of strong leadership and should be a core skill for all leaders. Download our paper to learn: - Why most diversity and inclusion programs fall short on their promises - How to develop skills for inclusive workplace with BetterUp coaching - How BetterUp unlocks the potential of emerging leaders with career coaching to build leadership behaviors at scale
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     BetterUp
By: Bill.com     Published Date: May 14, 2012
This Insight focuses on the 74 SMBs within that group and provides a comparison with respondents from larger businesses. Given the different volumes of invoices and payments these groups handle, what do they have planned for future? Find out!
Tags : cloud invoice, cloud, smb, management, invoices, bill.com
     Bill.com
By: Black Duck Software     Published Date: Jul 16, 2010
This paper is for IT development executives looking to gain control of open source software as part of a multi-source development process. You can gain significant management control over open source software use in your development organization. Today, many IT executives, enterprise architects, and development managers in leading companies have gained management control over the externally-sourced software used by their application development groups. Download this free paper to discover how.
Tags : open source, development, architects, application development, software development
     Black Duck Software
By: BlackBerry     Published Date: Apr 13, 2010
In this webcast, author Brian Zubert tells about, Java Specification Request (JSR) that means, proposed addition to the Java platform, proposed and reviewed by expert group, public review before JSR finalized, Must be approved by Java Community Process (JCP) Executive Committee.
Tags : blackberry, java, jsr, microsoft exchange, mobile device management, mobile device management software, mobile workers, remote computing, wireless applications software, wireless computing
     BlackBerry
By: BlackBerry Cylance     Published Date: Jul 02, 2018
During NSS Labs’ 2018 Advanced Endpoint Protection (AEP) Group Test, CylancePROTECT® and CylanceOPTICS™ v2.0.1450 failed to initiate part of the CylanceOPTICS engine, which primarily impacted the exploit and blended threats test categories. This affected the Cylance® position on the Security Value Map (SVM)™. After working closely with NSS, Cylance rolled out a new version of its software (v2.2.1011) for CylanceOPTICS. Cylance submitted this updated product for follow-on testing using the AEP Test Methodology v2.0, the same methodology used in the AEP Group Test. The product improved its Block Rate by 6.9% and its Additional Detection Rate by 0.2%. Learn more about the results in the NSS Labs testing report.
Tags : endpoint protection, cylance, security
     BlackBerry Cylance
By: BlackBerry Cylance     Published Date: Jul 02, 2018
The information security world is rich with information. From reviewing logs to analyzing malware, information is everywhere and in vast quantities, more than the workforce can cover. Artificial intelligence (AI) is a field of study that is adept at applying intelligence to vast amounts of data and deriving meaningful results. In this book, we will cover machine learning techniques in practical situations to improve your ability to thrive in a data driven world. With clustering, we will explore grouping items and identifying anomalies. With classification, we’ll cover how to train a model to distinguish between classes of inputs. In probability, we’ll answer the question “What are the odds?” and make use of the results. With deep learning, we’ll dive into the powerful biology inspired realms of AI that power some of the most effective methods in machine learning today. Learn more about AI in this eBook.
Tags : artificial, intelligence, enterprise
     BlackBerry Cylance
By: BlackBerry Cylance     Published Date: Jul 02, 2018
VolitionRx Limited is a multi-national company which develops new ways to detect cancer. Their ideal product needed to be reliable, efficient, and easily manageable for their modestly-sized IT department. Additionally, the solution had to be readily deployable to their operations in four separate countries. According to Daniel Halter, Group IT Manager at Volition, traditional antivirus vendors were “offering the same old solution only slightly jazzier. The model they were offering, although new, was and is the same thing that has been around for a while.” Daniel also stated that Volition had little time to determine which vendors are “selling the truth and which ones are selling the dreams.” Seeking an ideal match, Daniel reached out to Khipu Networks for their security recommendation. Khipu Networks suggested CylancePROTECT®, Cylance’s artificial intelligence endpoint security product. Read the full case study to learn about the results Cylance was able to deliver.
Tags : volitionrx, cyber, security, data
     BlackBerry Cylance
By: BlackBerry Cylance     Published Date: Sep 18, 2019
There will be a ransomware attack on businesses every 14 seconds by the end of 2019 . Every 40 seconds, one of those attacks will prove successful , with devastating effects ranging from permanent loss of irreplaceable data to life-threatening interruptions to patient care. In years past, expert malware authors packaged up their know-how into costly exploit kits sold on the underground market. Cyber criminals had to recover high upfront costs before launching a campaign and realizing a profit. Today, ransomware-as a-service groups like Satan make it easier than ever before for would-be cyber criminals with minimal technical skills to launch attacks, offering free ransomware toolkits and hands-on help to manage campaigns and extort payments. Read our white paper to learn how CylancePROTECT® prevents Petya, Goldeneye, WannaCry, Satan, and many more from executing, with machine learning models dating back to September 2015, long before the ransomware first appeared in the wild.
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     BlackBerry Cylance
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