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By: Fortinet EMEA     Published Date: Nov 26, 2018
Cloud services are a pillar of a digital transformation, but they have also become a thorn in the side of many security architects. As data and applications that were once behind the enterprise firewall began roaming free—on smartphones, between Internet-of-Things (IoT) devices, and in the cloud—the threat landscape expanded rapidly. Security architects scrambled to adjust their technologies, policies, and procedures. But just when they thought they had a handle on securing their cloud-connected enterprises, new business imperatives indicated that one cloud wasn’t enough. Modern enterprises operate in a multi-cloud world, where the threat landscape has reached a new level of complexity. Security teams are juggling a hodgepodge of policies, threat reports, and management tools. When each cloud operates in its own silo, the security architect has even more difficulty supporting the CISO or CIO with a coherent, defensible security posture.
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     Fortinet EMEA
By: Fortinet EMEA     Published Date: Nov 26, 2018
If your organization is one of the 95% of enterprises that operate in the cloud, you are already grappling with cloud security. And if your organization is one of the 85% of companies that use multiple Infrastructureas-a-Service (IaaS) and Software-as-a-Service (SaaS) clouds, you have additional issues to consider. Compared to the days when organizations managed everything on-premises or only had a handful of cloud deployments, this new multi-cloud world exacerbates the expansion of the attack surface and makes threat containment and accountability more difficult. Further, pressure on security teams to protect everything in the multi-cloud environment is leading to reactive and expensive threat management. If you are a security leader tasked with meeting the challenges of a multi-cloud environment, eventually you’ll find that siloed cloud security strategies fall short of the mark. But don’t wait. Now is the time to consider a holistic security approach that reclaims control from dispa
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     Fortinet EMEA
By: ForUsAll     Published Date: Jul 02, 2018
Select a 401(k) provider that saves you time, money, and minimizes your compliance liability. Most importantly, partner with an employee-focused 401(k) provider with a track record of helping more employees join and save in the plan — leaving you with happier employees and a 401(k) plan that makes your benefits package even more attractive. And as you evaluate providers, chat with someone from our team and check out our platform. We help our customers achieve 88% participation rates and save 8% on average.
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     ForUsAll
By: Freshdesk     Published Date: Aug 15, 2016
A Zombie-apocalypse is not something that keeps most support teams paranoid about. After all, it isn’t something that happens every day. But that is exactly what’s so scary about it? Zombie attacks can stem out of pretty much anything, right from a barrel of toxic gas that was accidentally opened, to a Black Friday sale with deep discounts on the latest gadget. And you can be pretty sure that the attack is going to start quick and grow big with very little warning. Unless your support team is ready when it strikes, you might wake up the next morning to find a burnt-up help desk, and a lot fewer customers. So how can you can you get your customer support to be ready for the zombie apocalypse? This guide will walk you through everything you can and should do to make your support team proactive before the zombies rise, effective during the attack, and heroes after.
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     Freshdesk
By: Freshdesk     Published Date: Aug 15, 2016
When 76% of consumers say they view customer service as the true test of how much a company values them, you have to make sure that your strategy, and tool, are top notch. Here's a collection of best practices, drawn from our conversations with customers, to help you improve your agents' productivity and win customer love. In this whitepaper, we detail how you can - Provide your agents with complete context by pulling data from your third party systems into your helpdesk - Reduce ticket volume and help customers help themselves by setting up a knowledge base - Automatically assign tickets to the right team with ease thus reducing your agent's workload and many more!
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     Freshdesk
By: Freshdesk     Published Date: Aug 15, 2016
Every helpdesk agent at every customer support team, anywhere in the world, dreams about Inbox Zero. However as most businesses grows from just a handful of support queries to hundreds of customers chocking the support hotline, they make the mistake of going on a hiring binge to reach that elusive promised land. The only problem? Hiring more support staff may not be the best way to scale up your customer support. This whitepaper talks about how you can scale your customer support without blindly scaling the team, with tips, ideas and insights like: - How to puncture the customer support hot-air balloon - Proactively identifying red flags and overloads - Top 4 things to know before you hire - Monitoring, understanding and reporting support trends - Tips to streamline your support process
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     Freshdesk
By: Freshdesk     Published Date: Aug 15, 2016
There are quite a few things that your customers just aren’t telling you. But since you aren’t a telepath and you don’t own a Cerebro, the only thing you can do is wait for them to come to you with it. But not anymore. In this whitepaper, you'll learn the most important things that your support team should already know, but customers will never tell you, like: - Why you should design intelligence into your self-service experience - When you should resort to analytics and when "gut-feel" helps - How you can proactively manage, and prevent customer frustrations - What your core support bottlenecks are, and how to identify them - How to set a "Priority" driven support work-flow
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     Freshdesk
By: FusionOps     Published Date: Jun 27, 2016
The term Industry 4.0 presupposes the passing of three major shifts in how businesses approached manufacturing throughout modern history, tracing its roots as far back as the 19th century: Industry 1.0: The Industrial Revolution redefines human limitations by harnessing the power of water and steam. Industry 2.0: Electricity pushes people and machines even further as manufacturing grows in scale and scope. Industry 3.0: The modern computer opens the door for automation
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     FusionOps
By: G Suite     Published Date: Jun 06, 2016
Download this white paper to learn how Dan McCrae, director of IT service delivery division, National Oceanic and Atmospheric Administration (NOAA), used Google Apps to keep his project on track and to collaborate with his teammates.
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     G Suite
By: Gigamon     Published Date: Oct 19, 2017
The IDC Technology Spotlight, The Growing Need for New Technology and a Business Model in Network Monitoring, examines the stresses in today's mobile network planning and operations requiring a new model that incorporates a realistic approach toward cloudification. The paper also looks at the Gigamon solution for visibility in today’s mobile network, which facilitates efforts toward cloudification. This architecture provides maximum, centralized control to the mobile operator’s network planning and operations teams. Read to learn more.
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     Gigamon
By: Global Software     Published Date: Aug 13, 2018
Humans excel at tasks that require creativity, the opportunity to respond to the unexpected, and general attentiveness to the surrounding environment. Technology and machines, on the other hand, are built to process a lot of information quickly without getting bored; technology reliably completes the task it is assigned without deviation. The most powerful approach to adding technology to a team takes the strengths of both humans and technology into account and from that, creates a superior, collaborative system. For example, reporting software such as Spreadsheet Server and Atlas for Dynamics AX/365 by Global Software, Inc. both serve as machine learning intelligence that uses automation to reduce errors, while at the same time preserving humans’ ability to create reports and outcomes from the data the way they need to see it.
Tags : technology, machines, dynamics, global, software
     Global Software
By: GoldMail     Published Date: Aug 27, 2009
There are three key challenges every sales organization needs to overcome. . People resist being sold to . They hide from you behind voice mail and email . No personal connection can be established This paper will review all three challenges and provide key case studies for how real world sales teams overcame this resistance to increase revenue without chasing buyers.
Tags : sales, sales tools, change management, monopolies, selling, crm, case study, ford, bell micro, goldmail, intermec, email
     GoldMail
By: Google     Published Date: Jan 08, 2018
What happens when teams switch to Google Docs from Microsoft Word Online? They can share documents in nearly half the time, see real-time edits 96% faster and cut down on errors by 88%. Get more findings and how-tos in this detailed report by Principled Technologies, which compares the performance of collaboration and productivity tools included in G Suite and Microsoft Office 365. Download the report now.
Tags : productivity tools, collaboration tools, business software
     Google
By: Google     Published Date: Mar 05, 2018
Content collaboration platforms are the evolution of the EFSS destination products and address digital workplace enablement strategies. Application leaders can choose among a range of options to transform individual productivity, team collaboration and business workflow automation.
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     Google
By: Google     Published Date: Oct 26, 2018
As businesses have embraced application development, they have also adopted cloud technologies that provide their teams lesser reliance on hardware. In this sponsored Economist Intelligence Unit report, we look at the real-life experiences of over 1,000 business executives and understand the importance of close alignment between development teams, C-suite, and the wider business. Read the report and find out how you can manage application development to unlock its full potential.
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     Google
By: Google     Published Date: Dec 03, 2018
As businesses have embraced application development, they have also adopted cloud technologies that provide their teams lesser reliance on hardware. In this sponsored Economist Intelligence Unit report, we look at the real-life experiences of over 1,000 business executives and understand the importance of close alignment between development teams, C-suite, and the wider business. Read the report and find out how you can manage application development to unlock its full potential.
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     Google
By: Google     Published Date: Jan 24, 2019
As businesses have embraced application development, they have also adopted cloud technologies that provide their teams lesser reliance on hardware. In this sponsored Economist Intelligence Unit report, we look at the real-life experiences of over 1,000 business executives and understand the importance of close alignment between development teams, C-suite, and the wider business.
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     Google
By: Google Analytics 360 Suite     Published Date: Jul 27, 2017
Most companies have a few people who are testers and optimizers by nature, interest, or experience. But what really moves the dial is when everyone in the company embraces a test-and-learn approach to improving the customer experience across all touchpoints. Why is the test-and-learn approach so effective? When you test everything, your team values data over opinions. Everyone keeps learning — even from failures. The results? More visitors, more sales, happier customers, and a healthier bottom line. To help you get there, this guide provides insights on: What constitutes a culture of growth and optimization Tips for building that culture in your own company Lessons from marketing leaders who embrace the test-and-learn approach
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     Google Analytics 360 Suite
By: Google Analytics 360 Suite     Published Date: Jul 28, 2017
Most companies have a few people who are testers and optimizers by nature, interest, or experience. But what really moves the dial is when everyone in the company embraces a test-and-learn approach to improving the customer experience across all touchpoints. Why is the test-and-learn approach so effective? When you test everything, your team values data over opinions. Everyone keeps learning — even from failures. The results? More visitors, more sales, happier customers, and a healthier bottom line. To help you get there, this guide provides insights on: What constitutes a culture of growth and optimization Tips for building that culture in your own company Lessons from marketing leaders who embrace the test-and-learn approach
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     Google Analytics 360 Suite
By: Google Apigee     Published Date: Jun 12, 2018
How to move fast, delight customers, and continually innovate to thrive in today’s economy. APIs are much more than system integration technology. They are strategic assets that give companies the ability to adapt to changing customer needs and build breakthrough digital experiences. Google’s new eBook, The API Product Mindset, explains why leading companies now manage APIs as full-cycle products rather than one-time IT projects. Learn how to build a customer obsessed API team that delivers world-class developer experiences and ensures your APIs have enduring business value. Read case studies about how AccuWeather and Pitney Bowes have transformed their businesses with an API product mindset and learn from technology leaders at Magazine Luiza, Telestra and West Corp. What's Inside? ? Learn why APIs are how business gets done in today’s economy ? Get tips to build APIs that developers will love ? Discover why a product mindset is critical to business acceleration CTA: Download eBook
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     Google Apigee
By: Google Apigee     Published Date: Feb 15, 2019
This is the age of API-driven businesses and enterprises need to create great developer experiences to build an ecosystem for their APIs. Many enterprises now view developers as one of the most essential actors in their value chains—the people who translate digital assets into digital experiences that move the business needle. Google Cloud’s new eBook, Creating World-Class Developer Experiences, takes a deeper look at creating world-class developer experiences. Learn about best practices for engaging developers and how to launch a developer portal that speeds adoption or your API products.. Explore how to delight developers and grow API programs with field-tested best practices, real-world use cases and a checklist to help your team get started. What's Inside? ? Field-tested best practices to delight developers and grow API programs ? Real-world use case: AccuWeather ? Developer experience checklist CTA: Download eBook
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     Google Apigee
By: Google Apigee     Published Date: Mar 05, 2019
API monetization is a key way to unlock value from your API programs and increase API adoption. Monetization enables API providers to reach beyond current business models, scale API programs, and open new opportunities with customers, developers, and partners. Google Cloud’s new eBook, Maximizing the Business Value of Digital Assets Through API Monetization, maximizing the business value of digital assets via API monetization. Read the real-use cases and learn about best practices to realize additional value from your API products. Explore how to generate revenue from API products and grow API programs with field-tested best practices, real-world use cases and a checklist to help your team get started. What's Inside? ? Field-tested best practices ? Real-world use case: Telstra ? API monetization checklist
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     Google Apigee
By: Google Apigee     Published Date: Mar 06, 2019
Inside the API Product Mindset APIs expose data or functionality for use by applications and developers, which means they allow access to a business’s valuable digital assets—and thus to the heart of the business itself. Vulnerable APIs can expose a business’s core data and services to a variety of threats. Therefore, API security should be of paramount importance to any enterprise that exposes digital assets. Google Cloud’s new eBook, Building and Managing Secure APIs, takes a deeper look at the do’s and don’ts of enterprise API security. Explore how to design secure, easy-to-use APIs with field-tested best practices, real-world use cases and a checklist to help your team get started. What's Inside? ? Field-tested best practices ? Real-world use cases ? API monetization checklist
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     Google Apigee
By: Google Cloud     Published Date: Aug 17, 2017
"Content collaboration platforms are the evolution of the EFSS destination products and address digital workplace enablement strategies. Application leaders can choose among a range of options to transform individual productivity, team collaboration and business workflow automation. "
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     Google Cloud
By: GoToMeeting     Published Date: Jun 09, 2010
This new Forrester white paper provides a snapshot of a typical day in the life of a U.S. information worker. It reveals how workers are employing new technologies and applications, interacting with their teams and engaging in mobile activities.
Tags : citrix gotomeeting, information worker, knowledge management, desktop computers, remote access employee
     GoToMeeting
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