bomgar

Results 1 - 2 of 2Sort Results By: Published Date | Title | Company Name
By: Bomgar     Published Date: Feb 28, 2008
Support virtualization enables your support reps to be at multiple locations at once, solving support issues with unbelievable speed and effectiveness.  Over 3,500+ organizations have virtualized their support reps and have decreased IT costs while increasing support rep productivity.
Tags : virtual support, customer service, customer support, remote support, remote workers, bomgar
     Bomgar
By: Bomgar     Published Date: Mar 04, 2008
Organizations implemented ITIL with the goal of creating a set of standards to ensure the delivery of high-quality and efficient technical support. However, many organizations are now looking to realize near-term business value from their investments in ITIL. This ITIL Quickguide outlines how organizations can leverage remote support solutions to accelerate ITIL initiatives and realize near-term business value.
Tags : service, customer service, customer support, remote support, online helpdesk, online support, help desk, itil
     Bomgar
Search White Papers      

Add White Papers

Get your white papers featured in the insideHPC White Paper Library contact: Kevin@insideHPC.com