optimizing service

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By: 8x8 Inc.     Published Date: Feb 13, 2017
Many companies claim to offer enterprise grade communications solutions. But how is “enterprise grade” measured and what should you look for? This fact-filled white paper outlines 8 ways to determine whether or not your provider is equipped to offer an enterprise-grade communications solution. Download this complimentary white paper: The 8 Criteria for Enterprise-Grade Communications as a Service 8x8 shares full technical details on what to expect from an enterprise-grade service platform that stands above the rest. You’ll learn the 8 criteria to look for including: What to expect when it comes to service level guarantees What geo-routing technology is and why it’s critical for optimizing global call clarity and reliability What you should look for in your communications provider’s network for global operations and superior service Which security and compliance certifications to expect from your provider Specific uptime and reliability metrics to ask your provider for How analytics
Tags : communications, enterprise grade, communications solution, 8x8, geo-routing
     8x8 Inc.
By: Arcserve     Published Date: Jul 23, 2010
This white paper describes an approach that provides these performance metrics for specific IT stakeholders, all drawn from data collection and analytics that support a holistic, integrated approach to optimizing IT service delivery.
Tags : ca technologies, performance metric, it service, monitoring, productivity, customer retention, service assurance
     Arcserve
By: ASG Software Solutions     Published Date: Mar 01, 2010
In Q4, 2009, ENTERPRISE MANAGEMENT ASSOCIATES (EMA) analysts worked with ASG to research how executives in IT and within the lines of business use dashboards to gain holistic insights into IT services as they impact business outcomes.
Tags : asg, ema, enterprise management associates, dashboards, cio, ceo, coo, cfo, side bar
     ASG Software Solutions
By: CA Technologies     Published Date: Aug 22, 2017
It’s clear: the healthcare industry is in need of change. And today, the system is undergoing a critical transformation as it shifts from a volume-based to a value-based delivery model. Gone are the days of simply treating illness. Now, the focus is on managing the episode of care, containing the costs of delivery, optimizing services and improving patient outcomes.
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     CA Technologies
By: Cherwell Software     Published Date: Jun 21, 2018
The concept of “shifting left” has gained traction in software development as a way to increase agility, reduce cost, and improve product and release quality. But shifting left has also been hailed as a powerful method for optimizing IT service management. When the service desk team shifts left, both end users and service desk personnel benefit from greater efficiency and service quality, which leads to happier, more productive internal customers—and ultimately, better business outcomes.
Tags : service, management, optimization
     Cherwell Software
By: Clarabridge     Published Date: Dec 03, 2013
The purpose of this white paper is to provide a five step “roadmap” that organizations can use to transform their marketing organization into a Center of Customer Experience Excellence.
Tags : clarabridge, optimizing customer experience, voice of the customer, customer engagement, data source, voc program, customer behaviors, operationalize voc, customer relationship management, crm, social media program, interacting with customers, product and service problems, respond quickly, customer satisfaction, customer loyalty
     Clarabridge
By: Dell and VMWare     Published Date: Oct 26, 2017
Optimizing IT infrastructures with regularly refreshed, best-in-class servers enables organizations to increase agility, improve efficiency, and reduce operational expenses. Dell EMC PowerEdge portfolio with Platinum processors delivers greater automation, scalability and security to ensure IT infrastructures run their best. Learn more about our newest generation of PowerEdge servers. Flexible financing options available through Dell Financial Services.
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     Dell and VMWare
By: Dell and VMWare     Published Date: Oct 26, 2017
Optimizing IT infrastructures with regularly refreshed, best-in-class servers enables organizations to increase agility, improve efficiency, and reduce operational expenses. Dell EMC PowerEdge portfolio with Platinum processors delivers greater automation, scalability and security to ensure IT infrastructures run their best. Learn more about our newest generation of PowerEdge servers. Flexible financing options available through Dell Financial Services.
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     Dell and VMWare
By: Dell and VMWare     Published Date: Oct 26, 2017
Optimizing IT infrastructures with regularly refreshed, best-in-class servers enables organizations to increase agility, improve efficiency, and reduce operational expenses. Dell EMC PowerEdge portfolio with Intel® Xeon® Platinum processors delivers greater automation, scalability and security to ensure IT infrastructures run their best. Learn more about our newest generation of PowerEdge servers. Flexible financing options available through Dell Financial Services.
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     Dell and VMWare
By: Dell and VMWare     Published Date: Oct 26, 2017
Optimizing IT infrastructures with regularly refreshed, best-in-class servers enables organizations to increase agility, improve efficiency, and reduce operational expenses. Dell EMC PowerEdge portfolio with Platinum processors delivers greater automation, scalability and security to ensure IT infrastructures run their best. Learn more about our newest generation of PowerEdge servers. Flexible financing options available through Dell Financial Services.
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     Dell and VMWare
By: Dell EMC     Published Date: Feb 14, 2019
Artificial intelligence (AI) is a transformative technology that will change the way organizations interact and will add intelligence to many products and services through new insights currently hidden in vast pools of data. In 2017 alone, venture capitalists invested more than $11.7 billion in the top 100 Artificial Intelligence startups, according to CB Insights1, and the breadth of Artificial Intelligence applications continues to grow. While human-like intelligence will remain the stuff of novels and movies for the near future, most organizations can and should explore practical Artificial Intelligence projects. This technology has the potential to: • Improve productivity of internal applications • Increase revenue through enhanced customer interacton and improved customer acquisiiton • Reduce costs by optimizing operations • Enhance products and services with "smart" functionality such as vision and voice interaction and control This paper provided by Dell and Intel® gives executi
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     Dell EMC
By: DellEMC and Intel®     Published Date: Sep 25, 2017
Optimizing IT infrastructures with regularly refreshed, best-in-class servers enables organizations to increase agility, improve efficiency, and reduce operational expenses. Dell EMC PowerEdge portfolio with Intel® Xeon® Platinum processors delivers greater automation, scalability and security to ensure IT infrastructures run their best. Learn more about our newest generation of PowerEdge servers. Flexible financing options available through Dell Financial Services. Procesador Intel® Xeon® Intel Inside®. Produtividade poderosa no exterior. Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel logotyp, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside logotyp, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi och Xeon Inside är varumärken som tillhör Intel Corporation eller dess dotterbolag i USA och/eller andra länder
Tags : ultrabook, celeron, celeron inside, core inside, intel, el logotipo de intel, intel atom, intel atom inside, intel core, intel inside, el logotipo de intel inside, intel vpro, itanium, itanium inside, pentium, pentium inside, vpro inside, xeon
     DellEMC and  Intel®
By: DellEMC and Intel®     Published Date: Oct 18, 2017
Optimizing IT infrastructures with regularly refreshed, best-in-class servers enables organizations to increase agility, improve efficiency, and reduce operational expenses. Dell EMC PowerEdge portfolio with Intel® Xeon® Platinum processors delivers greater automation, scalability and security to ensure IT infrastructures run their best. Learn more about our newest generation of PowerEdge servers. Flexible financing options available through Dell Financial Services. Intel Inside®. New Possibilities Outside. Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel Logo, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside Logo, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi, and Xeon Inside are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.
Tags : ultrabook, celeron, celeron inside, core inside, intel, intel logo, intel atom, intel atom inside, intel core, intel inside, intel inside logo, intel vpro, itanium, itanium inside, pentium, pentium inside, vpro inside, xeon, xeon phi
     DellEMC and  Intel®
By: Dyn     Published Date: Jul 29, 2015
This whitepaper reviews three fundamental reasons to add IPM services to your performance management arsenal including: • Performance management considerations for websites and cloud-based services • The role APM and NPM solutions can play in optimizing code and enterprise IT infrastructure • How complementary IPM services can help you make educated cloud and network service provider partnering decisions to improve user experiences, customer interactions, and business outcomes
Tags : apm, npm, internet performance management, application performance management, network performance management, enterprise it infrastructure, user experience, customer interactions
     Dyn
By: Dyn     Published Date: Nov 03, 2016
We all know that hybrid cloud adoption is exploding, with 80% of enterprises having at least some infrastructure in the cloud. This growth includes increased use of the internet to deliver applications, sites and services to employees, partners and customers. These companies need an internet performance management (IPM) strategy to ensure those services reach users effectively, starting with DNS. Join Trip Kucera and Dyn VP, Gary Sloper, as they discuss the impact of cloud and internet infrastructure across the cloud adoption lifecycle. Key focus points include: • Optimizing round trip times and latency, from time to first byte, to internet routing • Understanding and comparing cloud service providers • Protecting your service from route hijacks, DDoS attacks and mitigating vulnerabilities. Watch this short Video Webinar and learn how focusing on the DNS layer can help you plan, migrate and optimize your way to cloud success!
Tags : dyn, dns, hybrid, hybrid cloud, ipm, networking, enterprise applications
     Dyn
By: dynatrace     Published Date: Mar 04, 2015
Recent advances in online retail now let consumers shop anytime, anywhere. This access is unprecedented and as a result, e-Commerce has transformed the business model. Featured speakers from ULTA Beauty, the largest beauty retailer that provides one-stop shopping for prestige, mass and salon products and salon services in the U.S., discuss the retailer’s e-Commerce evolution that led to understanding and optimizing their customers’ online experience. Discover how ULTA Beauty: Gains full end-to-end visibility into user experience Captures the business impact of user experience and application performance Accelerates time to market for new functionalities and services
Tags : beauty, e-commerce, user-oriented, retail, business, application performance, consumer
     dynatrace
By: Equinix     Published Date: Oct 20, 2015
In real estate, the most important factor is location, location, location! Your services are not quite as sensitive to the physical position of your technology, but location certainly can be a pivotal factor in optimizing your service design and service delivery. Ideally, location shouldn’t matter; however, it does have an e?ect on customer experience. When technology services were simpler, location was largely irrelevant, but now the complexity of new services demands a strategy more in line with your BT agenda than your former IT agenda. The e?ects of regulatory, cost, risk, and performance factors will vary based on the physical location of your technology resources. Colocation providers, cloud service providers, and even traditional hosting services o?er plenty of evolving options to help infrastructure and operations (I&O) professionals balance these factors to optimize service design and delivery.
Tags : data center, optimizing service, infrastructure and operations, service design and delivery, cloud service, hosting services, enterprise applications
     Equinix
By: Hewlett Packard Enterprise     Published Date: Aug 15, 2016
In this report, we'll look at some of the top pressures that organizations are facing when it comes to optimizing their infrastructure for modern services and workloads, analyze the strategies taken by successful businesses and offer key recommendations for those organizations looking to become leaders in high performing IT infrastructures.
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     Hewlett Packard Enterprise
By: HP     Published Date: Dec 05, 2014
Get expert insight from HP and IDG in this brand new webinar. Discover how the new style of IT changes the rules of business. Choose from 4 chapters or watch them all to learn about optimizing compute economics and speeding IT service delivery to achieve better business outcomes. Register now to get started.
Tags : server, performance, efficiency, application, infrastructure, information technology, mobility, cloud, storage, data, speed, software
     HP
By: HP and Intel     Published Date: Aug 13, 2012
This Enterprise Strategy Group whitepaper reviews HP 3PAR Storage Adaptive Optimization software -- granular, automated, and policy-based service-level optimization -- and support of solid-state drives (SSDs). Learn how this combination is a thoughtful approach that can deliver significant value.
Tags : enterprise strategy group, hp 3par storage, optimizing i/o service levels, adaptive software, ssds, solid-state drives, storage, data management, data center
     HP and Intel
By: HP and Intel® Xeon® processors     Published Date: Aug 01, 2012
It is often said that a chain is only as strong as its weakest link. The corollary is also true-adding an ostensibly strong link to a weak chain doesn't necessarily deliver much tensile value. Yet, from all the rhetoric and hype, you might be forgiven for thinking that solid-state storage will single-handedly strengthen every weak storage chain, wherever the solid-state storage is and however it is used. Specification-based strength added to a weak chain will soon be exposed in the real world, whether it's a tug-of-war team or a storage system.
Tags : hp 3par storage, storage value chain, solid state, optimization, ssd, enterprise storage, i/o service, adaptive optimization, user relevance, enterprise applications, storage
     HP and Intel® Xeon® processors
By: HPE     Published Date: May 04, 2015
Get expert insight from HP and IDG in this brand new webinar. Discover how the new style of IT changes the rules of business. Choose from 4 chapters or watch them all to learn about optimizing compute economics and speeding IT service delivery to achieve better business outcomes. Register now to get started.
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     HPE
By: IBM     Published Date: May 30, 2008
Not all data is created equal, however, and deriving business value from information dispersed over many different sources means integrating, analyzing and optimizing heterogeneous types and sources of information throughout its lifecycle. Find out how, when deployed together in the same environment, IBM TotalStorage Productivity Center, IBM System Storage SAN Volume Controller and IBM Tivoli Storage Manager deliver the core technologies need to help customers tier their storage based on classes of service.
Tags : information lifecycle, information management, tivoli, storage management, leveraging information, ibm, ibm li, li campaign, storage
     IBM
By: IBM     Published Date: Feb 04, 2014
This ebook presents an overview of the B2B integraiton landscape: its challenges, its opportunities, and the approaches that leading organizations follow in developing a robust and scalable EDI solution. It also summarizes the IBM B2B Cloud Services offering, with real-world examples of how companies are leveraging the IBM Cloud to Excel amid escalation global complexity, demand volatility and new customer requirements.
Tags : ibm, smarter commerce, b2b, cloud integration, optimizing chain value, cloud transformations, edi networks, increase efficiency, drive collaboration, ibm cloud, edi solution, b2b vision, dynamic global markets, collaboration network, integration services, integration offerings, value chain, edi environment, data center
     IBM
By: IBM     Published Date: Feb 05, 2014
From a communications equipment manufacturer optimizing investments with a security scan to a mutual insurance company reducing spam and threats with hosted web and email services, IBM security consultants have helped many companies evaluate their existing security practices against their business requirements and objectives. Read these customer references to learn how organizations managed risk, security and compliance with help from IBM.
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     IBM
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