rescue

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By: Bronto     Published Date: May 31, 2018
We subscribed to the email lists of 50 brands in the Internet Retailer Top 1000 to see what type of personalization and triggered messages they use to entice customers back to their websites. What you'll learn: • How effectively brands are using customer data to nudge them back onto the purchase path. • How triggered messages can better engage customers and keep them coming back. • How browse and cart recovery can rescue revenue that would otherwise be lost.
Tags : revenue, email, internet, retailer, website
     Bronto
By: Brother     Published Date: Nov 23, 2015
Download this whitepaper and learn some unexpected ways CIOs can help improve productivity and reduce costs.
Tags : brother, cios, productivity, cost reduction, smbs, business loss, it management
     Brother
By: Epson     Published Date: Mar 15, 2019
Learn how augmented reality glasses and drones are being used in advanced search and rescue operations. Epson’s Moverio smart glasses allow drone pilots to have a heads-up, line-of-sight flight experience, resulting in safer, more productive operations. Moverio enables real-time access to aerial sensor data from a DJI enterprise drone, allowing operators to see: Temperature data Imagery through smoke Locations of victims How full a tank is Make the most out of your Enterprise DJI drone with Epson’s Moverio Augmented Reality glasses. Click now to schedule a demo
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     Epson
By: Forcepoint     Published Date: May 14, 2019
Keep Your Organization Up to Speed As your organization expands, you need a resilient, fast, and secure network — balancing all three is no easy task. A software-defined wide area network (SD-WAN) provides a competitive advantage over traditional service provider options and "hub and spoke" architectures. This is where a software-defined WAN (SD-WAN) comes to the rescue. And deploying it today can provide a quantifiable competitive advantage. Gartner estimates SD-WAN has less than 5% market share today, but predicts 25% of users will manage their WAN through software within two years. "Secure Enterprise SD-WAN for Dummies" guides you step-by-step how to manage and secure digital networks with SD-WAN, with instructions even the most novice networking professional can understand. Read “Secure Enterprise SD-WAN for Dummies” and gain a competitive edge today!
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     Forcepoint
By: Forcepoint     Published Date: May 14, 2019
Keep Your Organization Up to Speed As your organization expands, you need a resilient, fast, and secure network — balancing all three is no easy task. A software-defined wide area network (SD-WAN) provides a competitive advantage over traditional service provider options and "hub and spoke" architectures. This is where a software-defined WAN (SD-WAN) comes to the rescue. And deploying it today can provide a quantifiable competitive advantage. Gartner estimates SD-WAN has less than 5% market share today, but predicts 25% of users will manage their WAN through software within two years. "Secure Enterprise SD-WAN for Dummies" guides you step-by-step how to manage and secure digital networks with SD-WAN, with instructions even the most novice networking professional can understand. Read “Secure Enterprise SD-WAN for Dummies” and gain a competitive edge today!
Tags : 
     Forcepoint
By: Forcepoint     Published Date: May 14, 2019
Keep Your Organization Up to Speed As your organization expands, you need a resilient, fast, and secure network — balancing all three is no easy task. A software-defined wide area network (SD-WAN) provides a competitive advantage over traditional service provider options and "hub and spoke" architectures. This is where a software-defined WAN (SD-WAN) comes to the rescue. And deploying it today can provide a quantifiable competitive advantage. Gartner estimates SD-WAN has less than 5% market share today, but predicts 25% of users will manage their WAN through software within two years. "Secure Enterprise SD-WAN for Dummies" guides you step-by-step how to manage and secure digital networks with SD-WAN, with instructions even the most novice networking professional can understand. Read “Secure Enterprise SD-WAN for Dummies” and gain a competitive edge today!
Tags : 
     Forcepoint
By: Forcepoint     Published Date: Jun 06, 2019
Cost, speed, and reliability are all important to consider when designing a network, but balancing all three is no easy task. As your organization expands, you need a resilient, fast, and secure network—especially in large, distributed environments. And it needs to be affordable. This is where a software-defined WAN (SD-WAN) comes to the rescue. And deploying it today can provide a quantifiable competitive advantage. Gartner estimates SD-WAN has less than 5% market share today, but predicts 25% of users will manage their WAN through software within two years. "Secure Enterprise SD-WAN for Dummies" guides you step-by-step how to manage and secure digital networks with SD-WAN, with instructions even the most novice networking professional can understand. Read “Secure Enterprise SD-WAN for Dummies” and gain a competitive edge today!
Tags : 
     Forcepoint
By: IBM     Published Date: Jan 07, 2009
Check the health of your SOA applications now to avoid costly and troublesome “rescue missions” down the road. SOA Healthcheck for infrastructure helps you with your implementations to ensure they meet all the requirements needed to return on your investment. This demo is an overview of the SOA Healthcheck and its benefits. Fix small problems now to avoid big ones later.
Tags : ibm, soa healthcheck demo, soa applications, soa healthcheck for infrastructure, data management
     IBM
By: join.me     Published Date: Jan 29, 2014
Communicate the strategic initiatives of the support desk, the business impact of customer satisfaction, and the tools (remote support) that impact customer satisfaction
Tags : logmein, logmein rescue, customer service, customer support, customer satisfaction, remote support
     join.me
By: KACE     Published Date: Nov 14, 2006
This paper explores how Appliance-based Software Delivery (AbSD) provides a better alternative to both software and Software as a Service (SaaS).
Tags : appliance, network security, saas, absd, hosted model, on-demand model, software development, value-add, value-added, security appliance, kace, it management, enterprise applications, platforms
     KACE
By: LogMeIn     Published Date: Mar 01, 2012
Meineke Car Centers, Inc. is a franchised automotive service business. Meineike switched to using LogMeIn Rescue and saved time, reduced costs, and improved customer satisfaction. Read to find out how!
Tags : technology, business analytics, technical support, customer service, customer satisfaction, online support, digital support
     LogMeIn
By: LogMeIn     Published Date: Mar 01, 2012
Even as colleges and universities have expanded to new campuses and adopted a variety of technology platforms, the IT helpdesk often remains a centralized resource operating from a single location. Effective remote support allows technicians to be "everywhere at once" and reduces the cost of providing quality support.
Tags : logmein rescue, fordham university, remote support, customer support, enterprise applications, technical support, quality support
     LogMeIn
By: LogMeIn     Published Date: Apr 24, 2014
This Harvard Business Review provides valuable insights into the truth about the customer service experience.
Tags : customer experience, customer journey, rescue, harvard, customer interaction
     LogMeIn
By: LogMeIn     Published Date: Jul 18, 2014
This report will explore some of the support services issues, and how support organizations can make the shift needed to meet their customers' needs.
Tags : logmein rescue, support services, customer support, reoporting, system management
     LogMeIn
By: LogMeIn     Published Date: Jul 18, 2014
A Nucleus Research guidebook to LogMeIn Rescue
Tags : logmein rescue, rescue guidebook, saas, management tools, remote control
     LogMeIn
By: LogMeIn     Published Date: Jul 18, 2014
A Nucleus Research case study on the experience on Rice Toyota using Rescue.
Tags : logmein rescue, roi case study, toyoate case study, customer support software, crm software
     LogMeIn
By: LogMeIn     Published Date: Jul 18, 2014
A Case Study on Sling Media and its experience of LogMeIn Rescue
Tags : logmein, rescue, sling media, rescue case study, customer support, customer support reporting
     LogMeIn
By: LogMeIn     Published Date: Jan 12, 2015
This IDC Technology Spotlight discusses the trends of the 3rd Platform and the role that LogMeIn Rescue plays in addressing the challenges they pose.
Tags : remote support software, logmein rescue, trends of the 3rd platform
     LogMeIn
By: LogMeIn     Published Date: Jan 12, 2015
This report focuses on the remote support trends of 2014 and the available solutions for your business.
Tags : remote support trends, remote support platforms, logmein rescue
     LogMeIn
By: LogMeIn     Published Date: Sep 04, 2013
This paper conveys how the pressure to increase customer satisfaction metrics with less funding will increase as companies look for new ways to differentiate their services and reduce customer churn.
Tags : 5 tips for customer service, customer experience, improving customer experience, logmein, rescue, support desk, technical support, customer experience management
     LogMeIn
By: LogMeIn     Published Date: Sep 04, 2013
This HDI Research Corner report reveals the findings from 264 support organizations that provide technical support for the services or products used by customers.
Tags : support services, logmein, rescue, hdi research corner, service experience, technical support, satisfaction, organizational satisfaction
     LogMeIn
By: LogMeIn     Published Date: Sep 04, 2013
Organizations are implementing technologies that enable them to interact with customers regardless of the channel or the device they’re using. This approach not only improves customer service, but also boosts the brand image and helps companies achieve broader business goals. Click here to find out how.
Tags : service and support, customer support, imperative, technologies, online support, remote support, evolution of support, technical support, logmein, rescue
     LogMeIn
By: LogMeIn     Published Date: Aug 09, 2016
QualiTest Put Rescue and TeamViewer to the Test. Rescue beats Teamviewer in a number of categories. Read on to find out why.
Tags : logmein, logmein rescue, teamviewer, qualitest, remote support, customer service, technical support, remote assistance, security, it management, enterprise applications
     LogMeIn
By: LogMeIn Rescue     Published Date: Oct 21, 2013
The role of customer service is one that is valued and well understood by many organizations. However, making the leap from correlating customer service activities with overall performance results to investing in strategies that deliver top-notch results is increasingly becoming a key differentiator. Top performing businesses have long understood the financial ramifications of a satisfied and engaged customer and continue to act on developing a profitable model to engage, interact, and win with their key customers. This document will highlight the financial link between better customer service and increased company profitability. It will also highlight several best practices that help organizations convert their service businesses from a cost center into a profit center.
Tags : logmein, aberdeen group, customer service, customer support, roi, customer satisfaction, crm, customer retention, customer service management, remote access tools, collaboration, software development
     LogMeIn Rescue
By: LogMeIn Rescue     Published Date: Oct 21, 2013
This paper conveys how the pressure to increase customer satisfaction metrics with less funding will increase as companies look for new ways to differentiate their services and reduce customer churn. To get ahead, customer support organizations must maintain a focus on using the right measures of success. They need to empower agents to support more customers better, providing them with multiple, integrated communications channels, and they need to be dedicated to delivering the best customer experience regardless of the support request.
Tags : logmein, customer experience, customer support, support, support desk, remote support, remote support technologies, remote support solutions, remote support software, saas, support agents, customer satisfaction, software development
     LogMeIn Rescue
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