service management

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By: Accelops     Published Date: Nov 05, 2012
Read this white paper to learn how the combination of discovery, data aggregation, correlation, out-of-the-box analytics, data management, and reporting can yield a single pane of glass into data center and IT operations and services.
Tags : accelops, data center, cloud service, cloud service management
     Accelops
By: Acquia     Published Date: Aug 03, 2009
Not doing Social Publishing? You’re behind. Social technologies on the web have changed forever how organizations of all sizes interact with their customers to gather feedback, improve customer service, and protect and grow their brands. Effective web content management must now include social and community capabilities.
Tags : social publishing, acquia, customer service, brands, web content, social media, publishing, publish, journalism, blog, blogging, rich content, myspace, facebook, orkut, meebo, wikis, forum, tagging, twitter
     Acquia
By: Adobe     Published Date: Sep 28, 2010
This IDC Government Insights White Paper discusses government's new efforts to achieve its goals regarding service delivery to citizens, businesses, and other government agencies.
Tags : adobe, government enterprise, service delivery, customer interaction, data sharing, intelligent application, business analytics, business process management
     Adobe
By: Adobe     Published Date: Nov 07, 2013
SPAR Austria Information and Communication Services taps powerful content management and publishing capabilities in Adobe Experience Manager to enhance digital marketing strategies
Tags : adobe, spar, business services, integrated online experiences, spar austria, leading food retail, household consumer goods, multichannel marketing strategy, web content management, adobe experience manager, adobe marketing cloud, the cloud, ionteractive web experiences, creating engagement, store experience online, sap integration, product content management
     Adobe
By: Adobe     Published Date: Aug 02, 2017
Adobe can help you seamlessly capture customer data, track offer performance and deepen customer relationships with more consistent and relevant offers across channels. See how our Adobe solutions work together to help you build your next best offer.
Tags : customer experience, insights, shared service value, consolidated services, global services division, organization optimization, travel management analytics, social analytics, accounts receivable
     Adobe
By: Adobe     Published Date: May 15, 2018
Adobe sits at the nexus of content, media, and marketing. Adobe provides an EMSS offering spanning marketing, advertising, analytics, and content management capabilities. Of the vendors included this study, Adobe maintains the highest degree of overall strategic focus on marketing and consumer engagement. Adobe is investing heavily in its platform’s core services to unify data, content, and shared functionality across products. Adobe stands out for its digital intelligence, content handling, and aggressive rollout of AI features. Reference clients praise Adobe for their application usability and account management.
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     Adobe
By: Adobe     Published Date: Apr 23, 2018
Adobe sits at the nexus of content, media, and marketing. Adobe provides an EMSS offering spanning marketing, advertising, analytics, and content management capabilities. Of the vendors included this study, Adobe maintains the highest degree of overall strategic focus on marketing and consumer engagement. Adobe is investing heavily in its platform’s core services to unify data, content, and shared functionality across products. Adobe stands out for its digital intelligence, content handling, and aggressive rollout of AI features. Reference clients praise Adobe for their application usability and account management.
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     Adobe
By: Aerohive     Published Date: Oct 12, 2011
Once you've enabled your people to work wirelessly from anywhere, anytime, on any device, you need to maintain security and control under constant pressure to drive down cost, while increasing productivity and growth. Enter the Cloud.
Tags : aerohive, wireless network management, cloud-based networking, cloud-enabled applications, cloud services, wi-fi management
     Aerohive
By: Akamai     Published Date: Apr 10, 2015
Enterprise network architectures are evolving as a result of the growth of public cloud, proliferation of mobile devices, and organizational requirement to collaborate with global users. In this on-demand webinar, Gartner Research VP and Distinguished Analyst Mark Fabbi and Akamai Technologies' Enterprise Web Experience Product Manager, Greg Lord, will provide insight into this new trend.
Tags : akamai, web performance, cloud services, network management, cloud networking, digital enterprise
     Akamai
By: Akamai Technologies     Published Date: Mar 15, 2016
Cybercriminals continue to evolve their tactics with ever-growing cyberattack sizes and new attack methods, which has spiked a demand for DDoS mitigation services. However, it is often difficult for companies to assess, evaluate, and differentiate DDoS mitigation service providers from one another. Read the four critical criteria you should use to evaluate providers before selecting one.
Tags : web security, best practices, mitigation services, network management, automotive, security
     Akamai Technologies
By: Akamai Technologies     Published Date: Mar 09, 2017
For many financial institutions, traffic from bots (aggregators, scrapers, crawlers) can account for up to 40-60% of their overall website traffic — from good bots engaged in essential business tasks to bad bots performing harmful activities. Banks, traders, asset managers, and insurers might know how much of their traffic is from bots, but what they may not know is the impact those bots may be having on their business. Read the report to learn more about: • Managing Financial Data Aggregators • How Bots Affect the Digital Experience • What a good bot looks like?
Tags : financial services, financial data, bots, bot management, website traffic, the digital experience
     Akamai Technologies
By: Akamai Technologies     Published Date: Nov 13, 2018
Competitive pressures from peers are forcing CSPs to evolve beyond connectivity and offer incremental valueadded services to sustain revenue growth. Security services are an obvious candidate for consideration since awareness of the need for security protections is extremely high due to regular media coverage highlighting Internet exploits. Threat trends and strong alignment with large customer segments are creating opportunity for CSPs to offer a foundational layer of web protection for every Internet access connection. They can provide a previously unavailable level of web security that reduces the risk their customers face, without imposing a configuration or management burden.
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     Akamai Technologies
By: AlienVault     Published Date: Oct 21, 2014
The Public Services Network (PSN) is a programme intended to improve communication services across the UK government by reducing the cost and complexity of digital communication across the public sector. The PSN will create one logical network, based on industry standards, thus improving performance and security. The PSN is a replacement to the GSi (Government Secured Intranet), and all Public Sector agencies must migrate to the PSN by 31 October 2014. AlienVault’s Unified Security Management (USM) platform can provide you with the single solution you need to address many of the network- and security-related questions required to complete your PSN IA documentation.
Tags : communication, government, reducing cost, digital, network, public sector, logical, industry, standards, performance, security, management, unified, solution, it management
     AlienVault
By: AlienVault     Published Date: Oct 20, 2017
Security Information and Event Management (SIEM) is a foundational cyber security technology. However, a properly executed SIEM strategy is difficult to execute even in static network environments with limited assets, much less for companies that have heterogeneous networks, transient end users, and plans of expansion. In this analyst report from Frost & Sullivan, you’ll read about several factors that companies big and small need to consider when purchasing and deploying a SIEM. You’ll also learn about AlienVault’s unified approach to solving for these challenges, with its on-prem appliance (USM Appliance™), and cloud-based SIEM-as-service, (USM Anywhere™). Download this report now to learn more about the changing SIEM market and AlienVault’s unified approach to security information and event management.
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     AlienVault
By: Amazon     Published Date: Nov 07, 2013
Until recently, it has been far cheaper and easier to produce and store data than to process it. Companies have the option to buy large, multi-million dollar hardware devices to process their big data, but with budgets under pressure and no clear way to calculate returns on investment, the business case is difficult to make… And when analysts explain to the CTO that they only need the hardware for six months, for one day a week, or for one hour a day, the investment becomes impossible to justify. In this whitepaper, you’ll learn how by eliminating the traditionally high ‘cost of entry’ for big data analysis, Amazon Web Services is enabling customers to convert more raw data into more valuable business insight.
Tags : amazon web services, aws, aws cloud, cloud services, cloud computing, big data, data management, data analysis, insights, customer sentiment, big data analysis
     Amazon
By: Amazon Web Services     Published Date: Sep 05, 2018
Today’s businesses generate staggering amounts of data, and learning to get the most value from that data is paramount to success. Just as Amazon Web Services (AWS) has transformed IT infrastructure to something that can be delivered on-demand, scalably, quickly, and cost-effectively, Amazon Redshift is doing the same for data warehousing and big data analytics. Amazon Redshift offers a massively parallel columnar data store that can be spun up in just a few minutes to deal with billions of rows of data at a cost of just a few cents an hour. Organizations choose Amazon Redshift for its affordability, flexibility, and powerful feature set: • Enterprise-class relational database query and management system • Supports client connections with many types of applications, including business intelligence (BI), reporting, data, and analytics tools • Execute analytic queries in order to retrieve, compare, and evaluate large amounts of data in multiple-stage operations
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     Amazon Web Services
By: Amazon Web Services, Inc     Published Date: Sep 19, 2013
Amazon Web Services (AWS) provides a secure and dependable environment for deploying Microsoft Exchange Server 2010. Customers can use their existing Windows Server applications licenses, such as MS Exchange or SharePoint, on AWS without paying additional licensing fees. Take advantage of the pay-as-you-go-pricing, scalability, and data integrity of the AWS Cloud to run your Exchange Server workloads today. Download the Planning and Implementation Guide to learn more.
Tags : aws exchange, microsoft exchange, micrsoft exchange server, microsoft exchange download, microsoft exchange server download, ms exchange, ms exchange server, ms exchange download, ms exchange server download, exchange server, cloud computing, web services, exchange services, web service management, platforms, server applications, it management
     Amazon Web Services, Inc
By: AppDynamics     Published Date: Aug 25, 2015
In collaboration with Enterprise Management Associates (EMA), AppDynamics has conducted a survey of application management professionals and managers to determine exactly what IT organizations want and need from APM providers. Here are some key findings from the research: • Only 30% of companies currently have application-specific solutions to monitor apps • 50% or fewer of the tools companies have purchased are actively being used to monitor apps • 27% of application-related problems are detected by monitoring tools • A “unified monitoring platform” is the top choice in a feature of an APM solution Download the full report to review the findings and understand the key challenges and “must haves” associated with APM solutions voiced by IT professionals themselves.
Tags : business technology, digital, customer service, efficiency, operations, infrastructure, business intelligence, business management, productivity
     AppDynamics
By: AppDynamics     Published Date: Sep 20, 2017
A microservice architecture provides benefits in the areas of service isolation and deployment as well as independent scalability. These benefits lead to more rapid release cycles and better use of available resources. But a microservice architecture also presents a host of new challenges in both deployment as well as performance management. The benefits to microservices far outweigh their challenges and, by identifying them early, you can plan for and ensure that your adoption of a microservices architecture goes smoothly.
Tags : microservice, management, business transactions, hybrid cloud, docker, environment
     AppDynamics
By: AppSense     Published Date: Nov 26, 2012
Read how AppSense Application Manager provides the only URM solution that dynamically controls end-user rights with surgical precision, providing users with the rights they need while increasing security and reducing IT costs.
Tags : user rights management, appsense, desktop security, windows optimization, it service requests, secure apps, user productivity, rights management
     AppSense
By: Aprimo, Inc.     Published Date: Dec 19, 2008
Financial Company Marketing maintains all key functions of marketing in-house to include: marketing strategy, creative services, direct mail, lead management, eCommerce, emerging markets, database, reporting analytics, strategic partnerships & cross-sell, and print vendor management.
Tags : marketing process improvement, marketing resource management, aprimo, marketing productivity, data management
     Aprimo, Inc.
By: Arbor     Published Date: Sep 20, 2013
Today’s hosting provider can increase revenue by capitalizing on the growing demand of business customers for hosted online operations—provided, of course, that it can safeguard these critical operations against DDoS-related outages. Using the simple, step-by-step approach described in this paper, providers can model the financial impact of a DDoS attack on their operations and calculate the ROI of an effective DDoS defense solution.
Tags : distributed denial of services, defense solutions, security, financial management, ddos attacks, ddos protection, ddos defense system, ddos protection solutions, roi
     Arbor
By: Arcserve     Published Date: Jul 23, 2010
This report is designed to help IT organizations more effectively plan for the adoption of solutions that can help bring together a unified view of IT service performance as it impacts business outcomes. Download now!
Tags : ca technologies, ema radar, business service management, bsm, vendor, application performance management, infrastructure manager, service desk
     Arcserve
By: Arcserve     Published Date: Jul 26, 2010
Using the CA Wily Application Performance Management (APM) solution consisting of CA Wily Introscope® and CA Wily Customer Experience Manager™, JN Data better manages Web applications through faster diagnosis of problem root causes in its customers' heterogeneous environments.
Tags : ca technologies, jn data, web application management, ca wily, application performance management, apm, customer experience manager, virtual server network, application development time
     Arcserve
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