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By: MessageLabs     Published Date: Sep 17, 2008
Social and business networking sites are changing the way people talk online. Sites like Facebook, MySpace and Bebo help friends stay in touch while LinkedIn and Plaxo mainly connect business users. They are very popular but present new challenges to IT managers. They seem to have come out of nowhere. For example, Facebook currently has 70m users, 40% of which are located in the US.  The rapid growth of such sites is part of the problem. Companies risk being caught off guard.  Learn how to protect your business from threats posed by online social networking in this 7 Step Guide for IT Managers.
Tags : web security, internet security, social networking, facebook, myspace, my space, social, messagelabs
     MessageLabs
By: MessageLabs     Published Date: Sep 25, 2008
According to recent surveys, employee social networking is growing rapidly. Learn the pros and cons of employee social networking, from creating business development opportunities to just goofing off. Also, learn how social networking is raising new challenges for enterprise security, and the distinct advantages of implementing MessageLabs Web Services.
Tags : messagelabs, social networking, facebook, myspace, bebo, orkut, perfspot, friendster
     MessageLabs
By: Microsoft     Published Date: May 04, 2017
If you’re looking for a simpler, less costly approach to phone and business communications, E5’s voice capabilities can help you reduce office space, host larger meetings and collaborate more effectively. Here’s an overview of the benefits.
Tags : microsoft office, 365, enterprise, business communications, collaboration
     Microsoft
By: Mitel     Published Date: Sep 18, 2015
Read the white paper "How Cloud Communications Is Opening Up Possibilities (and Floor Space)" to find out why some IT pros are shopping for game tables to go in empty server rooms while others are untangling wires and watching blinking lights—and which cases make the most sense for each approach.
Tags : cloud communications, server rooms, wireless, cloud technology, networking, security, it management
     Mitel
By: Mitel     Published Date: Jun 29, 2016
Picture a contact centre. Did your brain conjure an image of a sea of low-walled cubicles with agents speaking into headsets? Until recently, that’s what most contact centres were—a single site where agents commute to the office and complete their work at a fixed location. Today, contact centre agents are not bound to the office; they can work just about anywhere: at home, in hired office space or even on the move from a mobile device. But that’s not the only benefit that mobility has on customer service. Here are five ways you can boost customer service levels using mobility.
Tags : best practices, business optimization, business management, customer service, productivity, contact management
     Mitel
By: Mitel     Published Date: Apr 07, 2017
Imaginez un centre de contact. Votre esprit a t-il visualisé une multitude de petits espaces de travail séparés par de petites cloisons et occupés par des agents parlant dans des micros-casques ? Il y a peu, la plupart des centres de contacts ressemblaient à ça : un lieu de travail unique, vers lequel des agents convergeaient quotidiennement pour y retrouver leur bureau.
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     Mitel
By: Mitel     Published Date: Apr 25, 2018
In businesses and organizations across the world, rooms once humming with wires, black boxes and blinking lights now sit empty. In a lonely phone closet, there’s only dust, a single lonely terminal, or perhaps a foosball table where IT pros can let off steam. The cloud – and more specifically, cloud communications – is the source of the transformation, which has fundamentally changed the IT landscape. Some IT pros have embraced it. Some are working on migrating to the cloud over time. And others, through choice or necessity, are sticking with a premises-based approach. Read on to find out why some IT pros are shopping for game tables to go in empty server rooms while others are untangling wires and watching blinking lights—and which cases make the most sense for each approach.
Tags : cloud, communications, organizations, landscape
     Mitel
By: Mitel     Published Date: Apr 25, 2018
This is a time of rapid and dramatic progress in the cloud communications landscape. New technological innovations help companies incorporate location-independent systems, allowing workers to collaborate and communicate wherever they may be. And all signs indicate this is only the beginning, with the industry poised for unprecedented growth. In fact, as enterprise software moves to the cloud, the traditional unified communications space is having its own dramatic shift. The consumer experiences from Snapchat to Instagram to Facebook among other consumer technologies—are changing the expectations for communications. New models for collaboration and engagement, supported by big data and the cloud, provide a whole new world of opportunities.
Tags : evolution, consumer, demands, cloud, communications
     Mitel
By: MobileIron     Published Date: Apr 28, 2016
Office 365 est la suite de productivité cloud de Microsoft. Elle comprend une version en ligne des solutions les plus connues de Microsoft, comme Exchange et SharePoint, un espace de stockage avec OneDrive et plusieurs applications mobiles, dont Word, Excel, PowerPoint, OneNote, Outlook, Publisher, Skype for Business et Yammer.
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     MobileIron
By: MobileIron     Published Date: Aug 04, 2016
Office 365 est la suite de productivité cloud de Microsoft. Elle comprend une version en ligne des solutions les plus connues de Microsoft, comme Exchange et SharePoint, un espace de stockage avec OneDrive et plusieurs applications mobiles, dont Word, Excel, PowerPoint, OneNote, Outlook, Publisher, Skype for Business et Yammer. Office 365 est au coeur de la stratégie d'évolution de Microsoft qui tend à devenir un fournisseur de solutions et de logiciels axés sur le mobile et le cloud. De nombreux clients MobileIron organisent également leur stratégie de productivité autour de cette suite en raison de l'utilisation croissante d'Office sur les appareils mobiles plutôt que sur les ordinateurs traditionnels. Dans ce contexte, ils exigent de pouvoir sécuriser et déployer Office 365 sur les appareils mobiles avec nos solutions.
Tags : mobile apps, best practices, mobileiron, phones
     MobileIron
By: MokiMobility     Published Date: Oct 11, 2012
Sports apparel retailer Fanzz uses iPad kiosks to accept in-store orders on their website, increasing the number of sales on their site and keeping more in-store customers.
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     MokiMobility
By: Monetate     Published Date: Jun 27, 2018
Delivering personalized experiences at scale is a challenge the travel and hospitality industry would be well advised to take on. While segmentation can work to a point, truly 1:1 experiences are the key to more conversions. This case-study brief shows how eight companies, including one in the luxury travel space, used personalization to make an impact. In the case-studies you’ll learn: • What one luxury travel company did to achieve a +33.5% lift in email sign up traffic. • How a leading apparel company saw a 73.9% lift to email sign ups without offering a discount • How a retailer achieved a 3.3% reduction in homepage bounce rate with a customized carousel. • What 5 more companies did to achieve equally impressive results from their personalization efforts.
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     Monetate
By: Motorola     Published Date: Feb 06, 2008
In this paper, Frost & Sullivan has detailed leading mobile solution deployments, products in development and new product features and modifications for leading solution vendors in the mobile enterprise space. All solutions were then compared, evaluated and ranked based on parameters considered as critical in the implementation of a wireless enterprise solution.
Tags : mobile, wireless, wireless products, wireless phones, mobility, motorola, motorola good
     Motorola
By: NEC     Published Date: Aug 12, 2014
As virtualization technology evolves and improves, the server performance and power requirements for supporting a virtualized data center increase. Your aging servers are struggling to meet increasing virtual workload demands. These older, lower-performing servers further tax your data center by consuming valuable space and power. You want to update, upgrade, and consolidate to a powerful new server solution that will provide an excellent virtualization platform. In this white paper, you’ll learn how the NEC Express5800/A2040b enterprise server, powered by the Intel® Xeon® processor E7-4890 v2, offers just that.
Tags : consolidation, lab validation, report, servers, virtualization, analytics, application owners, system integrators
     NEC
By: Neolane, Inc.     Published Date: Sep 23, 2010
Listen, assess, interact. This is the social media mantra that is generally accepted by many thought leaders in the space.
Tags : neolane, segmentation, romi, emarketing, branding, personalization, sms, customer engagement
     Neolane, Inc.
By: Netsuite DWASF Leads Display Q1 2015     Published Date: Oct 06, 2015
Read this report to understand how the age of the customer requires tech management to transform into a customer-facing function in speci?c ways. Business technology (BT) brings together technology and traditionally customer-facing roles like marketing, sales, service, brand/product management, and ful?llment for the purpose of deploying systems of engagement that provide di?erential customer experience. Firms must build these systems of engagement from the outside in, according to how customers move in market spaces. The rules for planning, building, and running systems of engagement are not the same as for previous generations of tech management because customers are not employees. The increasingly crucial role that digital technologies play in customer engagement elevates the CIO role in business — if CIOs can move beyond the traditional IT focus on technology assets and adopt an expanded view that centers on customer experience and choice
Tags : business technology, customer engagement, customer experience, cios, enterprise applications
     Netsuite DWASF Leads Display Q1 2015
By: New Relic     Published Date: Apr 07, 2015
At Zendesk, they see using New Relic and Rackspace® solutions as a winning combination. New Relic allows them to understand the performance characteristics of their application, to monitor performance and quickly drill down to find and resolve issues. Additionally, New Relic shows Zendesk how their application interacts with the Rackspace infrastructure underpinnings so they can achieve the most effective and efficient use of their hosting environment. Together the Rackspace hosting environment and the New Relic application performance tool creates a foundation for SaaS application success. In turn, this frees up the Zendesk team to work on application features.
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     New Relic
By: NTT Ltd.     Published Date: Aug 05, 2019
IT organizations are aggressively defining digital workspace strategies to deliver the agility and user-centric experience their businesses demand. The technology behind a digital workspace is impressive, but it’s important not to lose sight that this approach is a dramatic transformation. Like any major transformation, it requires careful consideration and a well-planned strategy. This whitepaper highlights the key considerations for moving to a digital workspace.
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     NTT Ltd.
By: Nutanix, Inc.     Published Date: May 07, 2013
This document makes recommendations for the design, optimization and scaling of VMware Horizon Workspace and Horizon View deployments on Nutanix. It shows the scalability of the Nutanix Complete Cluster and provides detailed performance and configuration information on the scale-out capabilities of the cluster when leveraged for Horizon deployments. Extensive testing has been performed in collaboration with VMware to simulate real real-world workload and conditions of operating a Horizon Workspace environment. Sizing and recommendations have been made after multiple testing iterations and joint validation. The solution and testing provided in this document was completed with VMware Horizon Workspace deployed on VMware vSphere on the Nutanix Complete Cluster.
Tags : vmware, workspace, horizon, nutanix, deployment, cluster, performance, design
     Nutanix, Inc.
By: Oath     Published Date: Nov 06, 2017
42% of consumers make the internet their first stop for healthcare information, ranking the web second to actual physicians. Following this trend, healthcare marketers have increased their investment in a variety of digital advertising channels such as native, video, mobile, content and more in order to better educate and inspire healthcare consumers. But whatever digital channels healthcare marketers choose, the environment matters. Consumers make snap judgments about brands based on adjacency. Over two-thirds of your audience will feel less favorably towards a brand if its placed next to untrustworthy, offensive, or low-quality content. Fortunately for brands the flip side is also true, which is why it’s imperative that you guarantee ad placements that share digital space with premium content. With Oath’s reputation as a trusted publisher, healthcare brands can experience peace of mind knowing their consumers will make positive associations that will increase brand loyalty.
Tags : healthcare, physicians, digital, advertising
     Oath
By: Oblong     Published Date: Nov 18, 2016
Fujitsu created the Open Innovation Gateway (OIG) in the Silicon Valley as a platform dedicated to advancing the implementation of innovative practices in June 2015. The OIG spurs practical results and achieves goals based on collaboration throughout the organization from a wide range of fields. Fujitsu has been using the immersive Mezzanine solution as the collaborative heart of the OIG. Mezzanine allows remote teams to simultaneously share information on any device. Meeting participants can gesturally move and organize information across an immersive digital workspace. To achieve the same collaborative results as Fujitsu, schedule a demo at one of our locations and experience an immersive digital workspace first hand.
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     Oblong
By: Okta     Published Date: Feb 24, 2015
Gartner recently released the Magic Quadrant for Identity and Access Management as a Service (IDaaS) and has named Okta a leader in the space. This Magic Quadrant evaluates vendors on their abilities to be global, general purpose identity and access management (IAM) service providers for multiple use cases.
Tags : identity and access management, idaas, service providers, multiple use, vendor evaluation
     Okta
By: Okta     Published Date: Aug 12, 2015
The Forrester Wave report identifies the six most significant identity solution providers in the market, evaluating the strengths and weaknesses of each vendor against 15 criteria, including current offering, strategy and market presence. Access your complimentary Forrester Wave report and learn why Okta is named a leader in the space.
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     Okta
By: Okta     Published Date: Mar 10, 2016
The Forrester Wave report identifies the six most significant solution providers in the market, evaluating the strengths and weaknesses of each vendor against 15 criteria, including current offering, strategy and market presence. Access your complimentary Forrester Wave report and learn why Okta is named a leader in the space.
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     Okta
By: Okta APAC     Published Date: Dec 19, 2018
Okta was recognized as a strong performer in Zero Trust Security. Analyst firm Forrester Research has named Okta a Strong Performer in its report, The Forrester Wave™: Zero Trust eXtended (ZTX) Ecosystem Providers, Q4 2018. The research ranks Okta with the highest possible score in the evaluation criteria “people/workforce security,” “ZTX vision and strategy” and “market approach.” According to Forrester, “Zero Trust is going mainstream. The entire security industry is talking about Zero Trust, and numerous vendors have embraced it and now use it to market and position their capabilities as well as guide their future road maps; the time to formalize the evaluation criteria for vendors in this space is now. The Forrester Wave helps security professionals identify which vendors have internalized and most closely align to Forrester’s Zero Trust eXtended (ZTE) framework. This evaluation also shows how each vendor’s portfolio maps and delivers on specific components of the ZTX framework
Tags : 
     Okta APAC
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