technical support

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By: 3D Systems     Published Date: Aug 29, 2019
As a mold maker, you have probably experienced challenges with your current software including working with multiple solutions, inefficient mold design capabilities, poor technical support and many more. By switching to an integrated CAD/CAM software that’s dedicated for mold design and manufacturing, you can reduce delivery times, improve tool quality and gain a competitive advantage. Download this whitepaper to learn more about why you need an integrated solution, as well as the key elements to look for in a CAD/CAM solution.
Tags : cad cam, cad/cam, cad/cam software, cad software, cam software, mold, mold design, mold design software, injection molding, injection mold, injection mould, injection moulding, injection mold design, plastic mold design, cad cam software, milling, machining, tooling, electrode, cimatron
     3D Systems
By: Absolute Software     Published Date: Sep 09, 2011
Join Michael Scarpelli, Technical Support Manager for La Jolla Institute for Allergy & Immunology, as he shares how his team streamlines and automates computer setup and maintenance for a rapidly growing network of more than 500 machines.
Tags : absolute, technical support, healthcare organizations, operating environment
     Absolute Software
By: Akamai Technologies     Published Date: May 05, 2017
Web application and DDoS attacks hit enterprises without warning or reason. Most Distributed Denial of Service (DDoS) attacks require little skill to launch with attackers can simply rent resources from DDoS-for-hire sites at a low cost.. In comparison, DDoS attacks typically result in: • Operational disruption • Loss of confidential data • Lost user productivity • Reputational harm • Damage to partner and customer relations • Lost revenue Depending on your industry, that could add up to tens of thousands of dollars in damage – and in some cases it could be millions. Only 2% of organizations said their web applications had not been compromised in the past 12 months – 98% said they had.
Tags : ddos, technical support, data security, application security
     Akamai Technologies
By: Akamai Technologies     Published Date: May 07, 2018
Learn about Akamai Cloud Security Solutions Akamai’s web application firewall and DDoS solutions include easy-to-deploy, low-maintenance solutions for enterprises.
Tags : identity, theft, revenue, technical, support, data, confidential
     Akamai Technologies
By: BlackBerry     Published Date: Oct 03, 2012
Uncover the key attributes of one mobile device management solution that delivers the features every enterprise should demand when it comes to security, manageability, stability, and technical/customer support.
Tags : mobile device management, mobile solutions, security, mdm, blackberry
     BlackBerry
By: BlackBerry     Published Date: Mar 12, 2013
It’s now easier than ever to tap in to the power of BlackBerry® Technical Support Services. Find out what’s changing, and learn about BlackBerry Readiness Services designed to streamline your move to BlackBerry® 10.
Tags : blackberry technical support services, blackberry 10, enterprise services that help, streamline your move, transition easier, enterprise applications
     BlackBerry
By: Blackberry     Published Date: Oct 03, 2012
Uncover the key attributes of one mobile device management solution that delivers the features every enterprise should demand when it comes to security, manageability, stability, and technical/customer support.
Tags : mobile device management, mobile solutions, security, mdm, blackberry
     Blackberry
By: Bomgar     Published Date: Mar 04, 2008
Organizations implemented ITIL with the goal of creating a set of standards to ensure the delivery of high-quality and efficient technical support. However, many organizations are now looking to realize near-term business value from their investments in ITIL. This ITIL Quickguide outlines how organizations can leverage remote support solutions to accelerate ITIL initiatives and realize near-term business value.
Tags : service, customer service, customer support, remote support, online helpdesk, online support, help desk, itil, bomgar
     Bomgar
By: Cisco     Published Date: Dec 20, 2018
Cisco® Collaboration Flex Plan gives you access to Cisco’s collaboration products, allowing you to mix and match buying models and deployment models in a single subscription depending on your buying needs. One subscription covers entitlement and technical support for: (a) the cloud services Cisco Webex® Meetings, Cisco Webex Calling, Cisco BroadCloud Calling, and Cisco Webex Teams and (b) the software Cisco Unified Communications Manager and Cisco Meeting Server.
Tags : 
     Cisco
By: Citrix Online     Published Date: Jun 09, 2010
This new TSIA white paper provides an overview of Web collaboration, explores how companies are utilizing its capabilities within technical support and details its business value.
Tags : citrix gotoassist, remote support platform, web collaboration
     Citrix Online
By: Datto Inc.     Published Date: Jan 31, 2013
You can even conquer a Superstorm when all the pieces come together. Read how the entire Datto team, from product and technical support to the CEO, worked with Partners and their clients to make it through Sandy with data intact and minimal downtime.
Tags : backup, data recovery, business continuity, channel, hybrid-cloud, bdr, virtualization, small to medium-sized business, smb, downtime, instant virtualization, disaster recovery, managed-service provider, msp, recovery time objective, rto, recovery point objective, rpo, risk assessment, datto
     Datto Inc.
By: Dell     Published Date: Mar 02, 2012
Small and medium businesses are increasingly challenged to provide comprehensive security for their mobile infrastructures without sacrificing the productivity it was designed for in the first place. Although no two situations are ever the same, the objective is always the same: protect the data that is so important to your business.
Tags : dell, infrastructure, data management, data systems, mobile data systems, it managers, technology, technical support, mobile support
     Dell
By: Dell     Published Date: Oct 24, 2014
Today's business environments are very different to those of 10 years ago. Windows Server 2003 has been a trusted friend for over a decade, but there are better ways to deliver against today's business expectations and technical possibilities. Download this paper to better understand the risks of ignoring the end of support and to discover the advantages of migrating to a modern data center platform.
Tags : virtualization, it security, platform support, platform migration
     Dell
By: Dell Software     Published Date: Apr 29, 2015
Read this Gartner report and learn how to align your business and technical requirements as well as your strategic considerations with platforms that support cloud integration. Plus, gain insights into the decision framework that can help you determine the best solution for your organization’s needs.
Tags : cloud service integration, business and technical requirements, strategic considerations, decision framework, integration platforms, enterprise applications
     Dell Software
By: GoToAssist     Published Date: Oct 05, 2011
The challenges of today's service and support environment just might be keeping you awake at night. The expectations are great and the daily demands relentless. But there's hope. By moving away from the current break/fix technical support model and providing a value-added customer experience, organizations can gain a significant business advantage. This TSIA white paper identifies the 6 toughest issues impacting service and support organizations today, and it offers guidance on improving service levels and how to differentiate competitively based on quality of service.
Tags : citrix, executives, business, customer experience, technical support, technology
     GoToAssist
By: Hewlett Packard Enterprise     Published Date: Oct 23, 2017
Midsized firms operate in the same hypercompetitive, digital environment as large enterprises—but with fewer technical and budget resources to draw from. That’s why it is essential for IT leaders to leverage best-practice processes and models that can help them support strategic business goals such as agility, innovation, speed-tomarket, and always-on business operations. A hybrid IT implementation can provide the infrastructure flexibility to support the next generation of high-performance, data-intensive applications. A hybrid foundation can also facilitate new, collaborative processes that bring together IT and business stakeholders.
Tags : digital environment, hyper competitive, business goals, hybrid it, technology, hpe
     Hewlett Packard Enterprise
By: IBM     Published Date: Sep 09, 2008
Today, companies have more at risk than ever before. To stay in business, they must evolve their traditional business continuity programs to include continuous enhancements. They must also provide continuous service and support to their customers, suppliers, stockholders and stakeholders. The best approach requires a detailed analysis of both business and technical requirements, an understanding of available options, and a deep inspection of the many variables that will support their ultimate strategy.
Tags : business continuity, ibm, information, protection, risk, ibm mi
     IBM
By: IBM     Published Date: Oct 28, 2009
The five-minute Maintenance & Technology Service Self-Assessment from IBM can help you start addressing the shortfalls in your hardware, software and managed support areas. You'll learn how to create plans for potential issues, plus identify next steps to improve your support.
Tags : infrastructure, ibm, vendor management, vendor assessment, maintenance, technical support
     IBM
By: IBM     Published Date: Jan 23, 2013
How security, business continuity, and technical support can shape the reputation and value of your company
Tags : reputational risk, business continuity, risk management, cloud, social media, mobile, byod
     IBM
By: IBM     Published Date: Oct 09, 2012
Insights from the 2012 Global Reputational Risk and IT Study: How security, business continuity and technical support can shape the reputation and value of your company.
Tags : security risks, it security, reputational risk, business continuity, infographic, ibm, security
     IBM
By: IBM     Published Date: Dec 06, 2013
Most enterprise datacenters are so cluttered with individually constructed servers, including database servers, that staff time is largely taken up with just the maintenance of these systems. As a result, IT service to business users suffers, and the agility of the enterprise suffers. Integrated systems represent an antidote to this problem. By dramatically reducing the amount of setup and maintenance time for the applications and databases they support, integrated systems enable the technical staff to spend more of their time supporting users and enabling the enterprise to thrive.
Tags : ibm, ibm puredata system, transaction, datacenter, data management, integrated system, configuration, consolidation, enterprise applications, data center
     IBM
By: IBM     Published Date: Oct 06, 2014
Business Intelligence (BI) has become a mandatory part of every enterprise’s decision-making fabric. Unfortunately in many cases, with this rise in popularity, came a significant and disturbing complexity. Many BI environments began to have a myriad of moving parts: data warehouses and data marts deployed on multiple platforms and technologies – each requiring significant effort to ensure performance and support for the various needs and skill sets of the business resources using the environment. These convoluted systems became hard to manage or enhance with new requirements. To remain viable and sustainable, they must be simplified. Fortunately today, we have the ability to build simpler BI technical environments that still support the necessary business requirements but without the ensuing management complexity. This paper covers what is needed to simplify BI environments and the technologies that support this simplification.
Tags : data warehouses, bi environments, bi technologies, faster deployments
     IBM
By: IBM     Published Date: Jun 05, 2014
Are infrastructure limitations holding you back? - Users struggling with access to sufficient compute resources - Resources tapped out during peak demand times - Lack of budget, space or power to the environment IBM recently announced a new Platform Computing cloud service delivering hybrid cloud optimized for analytics and technical computing applications. The offering provides: - Ready to run IBM Platform LSF & Symphony clusters in the cloud - Seamless workload management, on premise and in the cloud - 24x7 cloud operation technical support - Dedicated, isolated physical machines for complete security Join us for this brief 20-minute webcast to learn how IBM offers a complete end-to-end hybrid cloud solution that may be key to improving your organization’s effectiveness and expediting time to market for your products.
Tags : ibm
     IBM
By: IBM     Published Date: Aug 27, 2014
Are infrastructure limitations holding you back? Users struggling with access to sufficient compute resources Resources tapped out during peak demand times Lack of budget, space or power to the environment IBM recently announced a new Platform Computing cloud service delivering hybrid cloud optimized for analytics and technical computing applications. The offering provides: Ready to run IBM Platform LSF & Symphony clusters in the cloud Seamless workload management, on premise and in the cloud 24x7 cloud operation technical support Dedicated, isolated physical machines for complete security Join us for this brief 20-minute webcast to learn how IBM offers a complete end-to-end hybrid cloud solution that may be key to improving your organization’s effectiveness and expediting time to market for your products.
Tags : ibm, hybrid cloud
     IBM
By: IBM     Published Date: Sep 02, 2014
Whether engaged in genome sequencing, drug design, product analysis or risk management, life sciences research needs high-performance technical environments with the ability to process massive amounts of data and support increasingly sophisticated simulations and analyses. Learn how IBM solutions such as IBM® Platform Computing™ high-performance cluster, grid and high-performance computing (HPC) cloud management software can help life sciences organizations transform and integrate their compute environments to develop products better, faster and at less expense.
Tags : ibm, life sciences, platform computing
     IBM
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