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By: Silver Peak     Published Date: Dec 31, 9999
Offsite data replication is key to ensuring ongoing business operations, but it can be complex and costly, especially when performed over long distances. Join this discussion to discover how you can apply fast, cost effective and reliable remote replication that can: • Meet Recovery Point Objectives (RPO) by reducing remote replication times by up to 20X • Reduce bandwidth costs and extend replication distances • Lower storage costs while increasing storage flexibility • Leverage emerging cloud and virtualization technologies for better offsite disaster recovery Hear from the experts and users at Dell Compellent, Silver Peak and AlaskaUSA discuss essential data replication strategies and technologies.
Tags : offsite data, remote replication, reliable, storage flexibility, cloud, virtualization, technology, offsite disaster recovery, security, storage
     Silver Peak
By: Oracle     Published Date: Dec 31, 9999
Employee Services Systems and Technology Manager Trent Filth out talks about the benefits of choosing on-premises Oracle Fusion Human Capital Management.
Tags : pcl constructors inc, mobile, oracle, fusion, human capital management, hcm
     Oracle
By: Salesforce     Published Date: Nov 18, 2019
With changing customer expectations, today’s businesses are not equipped to deliver what customers expect, particularly when it comes to on-site or field service management. As a result, the customer experience gap is widening. As technology transforms how companies interact with their customers, field service in particular faces exclusive challenges in evolving its model to meet the needs and expectations of the modern customer.
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     Salesforce
By: Salesforce     Published Date: Nov 18, 2019
GreenThumb wanted to please its current and future customers by offering outstanding service—but its aging business platform made it impossible to deliver a truly digital customer experience. The company integrated Salesforce with a newly installed Sage financial system. Based on this integration, GreenThumb’s dispatchers, call centre staff, and field crew can see all relevant customer data on one screen. GreenThumb will save £400,000 in annual fuel costs, will eliminate 3 million pieces of paperwork per year, and resolves customer inquiries 45 seconds faster on average.
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     Salesforce
By: Salesforce     Published Date: Nov 18, 2019
Customers are pushing companies to keep up with the innovation of the Fourth Industrial Revolution. With the lines blurring between B2B and B2C, companies need to re-evaluate their service strategies to adjust to a new type of customer and their elevated expectations. In-person service is a new competitive differentiator. Service leaders see opportunity to elevate their business and customer engagements through the mobile workforce, and are investing accordingly. This research brief provides a snapshot of the state of mobile service, and what sets high-performing teams apart from their competition when it comes to moving from vision to reality.
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     Salesforce
By: Salesforce     Published Date: Nov 18, 2019
POWERHOME Solar deployed the Salesforce Field Service Lightning (FSL) mobile application for communication with agents in the field to supplant a legacy customer relations management (CRM) solution that was inefficient, had limited capabilities, and could not scale to support the company’s growth. Additionally, POWERHOME Solar needed to modernize its scheduling management and provide its field technicians with real-time mobile access to critical information. Without adding additional staff, the company was able to efficiently manage a 70 to 75 percent daily volume increase at call centers. POWERHOME was also able to avoid additional hires that would have been needed to support and upgrade the legacy system, saving the company almost three-quarters of a million dollars annually.
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     Salesforce
By: Salesforce     Published Date: Nov 18, 2019
Field Service Lightning eliminates the most common obstacles to providing good service. You can assign the right person to the right job, connect your mobile employees to your team back at base, access knowledge articles, and allow employees to collect signatures right from their phones. And give your dispatchers a comprehensive view for tracking service delivery in real time. Read on to find out how Trailblazers are using Field Service Lightning to get the most out of their mobile employees, dispatchers, and managers – in ways that improve their bottom line.
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     Salesforce
By: Cherwell Software     Published Date: Nov 18, 2019
Choosing the right ITSM tool that fits your organization’s IT and service delivery needs. And that decision process can be wrought with uncertainty and frustration. How basic or how advanced a tool do you need? With which integrations and extensions will the platform need to be compatible? How soon do you need your ITSM solution to be up and running? There are so many questions. Start getting valuable answers by reading this trusted, popular report. In the 2019 Magic Quadrant for IT Service Management Tools, Gartner assesses various ITSM providers and gives an analysis of the strengths and cautions of each one. Use the “Magic Quadrant” itself, as well as the detailed assessment of each ITSM provider that follows, as a road map for discovering how each vendor may—or may not—align with your current and future goals. Take the first, best step toward identifying the right ITSM tool for your organization by downloading the report now.
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     Cherwell Software
By: Cherwell Software     Published Date: Nov 18, 2019
Some would have you believe that ITIL® is on its way out. That it’s no longer relevant in today’s fast-paced digital environment. But ITIL still holds many timeless truths. As a set of best practice recommendations, ITIL provides a solid foundation and a common language for IT service management (ITSM) in these rapidly changing times. And with the updated guidance found within ITIL 4, ITIL is more relevant than ever. However, as is the case with many frameworks, problems can rise when the guidance is seen as dogma. If you apply it too literally - as rules to follow, instead of recommendations to consider—ITIL will slow you down. You’re left struggling to keep up with ever-increasing user demands, not to mention your enterprise’s need to modernize and digitally transform. If you suspect ITIL is slowing you down, read on to uncover the seven ways ITIL has commonly been misapplied—and gain guidance on how you can go faster, while still upholding ITIL principles.
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     Cherwell Software
By: Cherwell Software     Published Date: Nov 18, 2019
Info-Tech’s Category Reports provide a comprehensive evaluation of popular products in the IT Service Management market. This buyer’s guide is designed to help prospective purchasers make better decisions by leveraging the experiences of real users. The data in this report is collected from real end users, meticulously verified for veracity, exhaustively analyzed, and visualized in easy to understand charts and graphs. Each product is compared and contrasted with all other vendors in their category to create a holistic, unbiased view of the product landscape. Use this report to determine which product is right for your organization. For highly detailed reports on individual products, see Info-Tech’s Product Scorecard.
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     Cherwell Software
By: Cisco and NVIDIA Corporation     Published Date: Nov 18, 2019
The combination of Citrix Networking and Google Cloud helps IT overcome several challenges for application delivery and management.
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     Cisco and NVIDIA Corporation
By: Veeam '18     Published Date: Nov 18, 2019
"Data is increasingly at the core of any business or organization and is fueling new Digital Transformation (DX) initiatives. And as data becomes more distributed, dynamic and diverse, data Availability has never been more essential in an effective and holistic data management strategy. IDC recently conducted a study of organizations utilizing Veeam® Availability solutions in conjunction with NetApp Data Fabric technologies to determine the business value of the combined solution. The study found: 286% five-year ROI, saving $31,642 per 100 users per year ($2.32M per organization) Key discoveries: Reduced risk and cost by enabling more effective and timely data backup and recovery efforts Decreased cost of data-related outages in terms of lost user productivity and revenue Minimized the staff time required to manage and support data backup and recovery environments Optimized the cost of storage hardware through longer life spans and improved data deduplication and compression capab
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     Veeam '18
By: Veeam '18     Published Date: Nov 18, 2019
"Downtime isn’t an option for companies who are adopting data-centric strategies. Inability to access information and applications translates into lost customers and negative exposure. With the stakes growing ever larger, organizations need to put a modern data management solution at the center of their digital transformation initiatives—both to protect their most precious assets and to catalyze business agility. Read this CIO.com white paper to learn about how having a modern data management solution powered by NetApp and Veeam® can advance data protection from being purely a cost center to a value creation center."
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     Veeam '18
By: Veeam '18     Published Date: Nov 18, 2019
"„Wir haben mit Veeam in den letzten Jahren eine durchgängige Datenmanagement-Strategie für unsere globalen Geschäftsprozesse umgesetzt. Damit stellen wir sicher, dass wir jederzeit für unsere Kunden auf der ganzen Welt da sein können.“ — Bernd Flatz Teamleiter IT-Infrastruktur, OMICRON"
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     Veeam '18
By: Veeam '18     Published Date: Nov 18, 2019
"Veeam Backup & Replication hat sich als gute Wahl erwiesen. Die Lösung bietet modernste Backup- und Wiederherstellungsoptionen für unsere virtuellen Umgebungen und kann von allen Anwendern in unserer verteilten Architektur einfach genutzt werden. Andreas Stutzmiller Service Manager Site Infrastructure Services BSH Hausgeräte GmbH"
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     Veeam '18
By: TIBCO Software     Published Date: Nov 18, 2019
The tried and true method of static data analysis is in fact tired and lacking. Analytical technology has evolved, and many organizations have adopted tools that enable interactive data visualization and ad-hoc analysis. This eBook will illustrate the type of data discovery achieved through interactive visualization tools. Along the way, we’ll show you the advantages of going beyond the static presentation of information and reveal the kinds of insights that can be generated when users embrace ad hoc analysis.
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     TIBCO Software
By: TIBCO Software     Published Date: Nov 18, 2019
O&G exploration and production company Anadarko wanted to increase shareholder value by reducing operating cost and improving technology. TIBCO analytics brought fast understanding of drilling position, widespread collaboration, and faster decisions and actions that reduced costs.
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     TIBCO Software
By: TIBCO Software     Published Date: Nov 18, 2019
The biggest headache for most payment operations teams is cost control — and a large part of it comes from fraud management: • Investigation teams waste large amounts of time just assembling the data needed to make decisions. • Detection engines are always playing catchup with the latest fraud patterns. • Ever changing regulations increase the time and cost required to reach compliance and meet audit standards. Given their scope and impact, replacing core fraud systems is not an option for most firms. But instead of replacing them, you can improve the investigative process with augmented investigation, and improve the detection process by enhancing current systems. This whitepaper describes three ways financial services firms can use TIBCO solutions to lower the cost of investigations through faster results, reduce fraud losses through better detection, and simplify audit and regulatory compliance through centralized access to information.
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     TIBCO Software
By: TIBCO Software     Published Date: Nov 18, 2019
FINANCIAL SERVICES’ HISTORY OF DISRUPTION Financial Services is an industry driven by disruption. Transformative business models such as low-cost brokerages, innovative investment products like ETFs, and the huge regulatory mandates like Gramm-Leach-Bliley are but a few examples. Here are some others: • New fintech firms such as a recent nine billion dollar investment in Ant Financial Services Group and myriad other venture capital-led fintech startups targeting well established segments across the financial services industry • Robo-advisor services powered by artificial intelligence and machine learning intermediating financial advisors and portfolio managers alike • Ever changing regulatory and risk management mandates, such as GDPR, Basel III, and Open Banking, transforming customer engagement and capital allocation Read this whitepaper to learn how you can overcome these and other disruptions.
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     TIBCO Software
By: Intel     Published Date: Nov 18, 2019
Deep learning is enabling a new generation of real-time video analytics technology that can identify and track people, vehicles, and more objects frame by frame in real time, providing state-of-the-art security for a wide range of businesses and government agencies. But along with the advances come challenges. Systems can be complex, and environmental inconsistencies make video analysis complicated. For Gorilla Technology’s IVAR™ intelligent video analytics recorder platform, the key challenge was to maximize performance for its customers.
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     Intel
By: Intel     Published Date: Nov 18, 2019
The security and surveillance industry has changed over the last several years thanks to advances in camera technology, resulting in higher resolution images. As the resolution increases, however, the devices that store, filter, process, and analyze vision workloads are struggling to keep up. In order to effectively leverage vision for security and surveillance applications, organizations need to be able to process the increased vision data that accompanies high-quality images.
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     Intel
By: Intel     Published Date: Nov 18, 2019
iSTAR Pulsar from NCTech is a big data capture device developed in collaboration with Google*, Intel and Sony* for 360-degree virtualisation. It can be vehicle or backpack mounted to capture image and associated data anywhere. For more information, download the the pdf.
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     Intel
By: ttec     Published Date: Nov 18, 2019
Achieving a value-based digital transformation in the contact center isn’t just about adopting new technology – it’s about finding, implementing, and optimizing the right technology to gain the most value for the company, its employees, and most importantly, the customer. It all starts with a tactical cloud migration plan that’s rooted in an unbreakable alignment of business goals, IT strategy, and customer needs. This 7-point digital planning workbook was designed by TTEC’s Center for Customer Excellence to help facilitate richer, more productive CX transformation discussions between IT and business leaders. Don’t let misalignment derail your digital transformation efforts. Snag your FREE copy of The Ultimate CX & Digital Transformation Workbook for Contact Centers today! Learn how to create cross-company alignment to develop a strategic customer engagement plan that forms the basis for a successful value-based transformation.
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     ttec
By: DigiCert     Published Date: Nov 15, 2019
Better Business Starts with Best Practices The truth is, a simple lapsed certificate can become a time-consuming headache. Unfortunately, 60% of organizations have experienced a certificate-related outage that impacted critical business applications within the last year. Fortunately, this eBook gives you a detailed but simple framework for becoming compliant with the certificate management best practices—so you can avoid becoming a statistic.
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     DigiCert
By: Cisco Umbrella EMEA     Published Date: Nov 15, 2019
As Italy’s businesses grew increasingly vulnerable to the threat of ransomware, data breaches, and other malicious malware attacks, service provider Telecom Italia sought an innovative solution to effectively and efficiently protect the network and data of its business users. In this case study, you’ll read about how Italy’s largest service provider partnered with Cisco Umbrella to increase value for customers and accelerate their revenues with cloud security.
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     Cisco Umbrella EMEA
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