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By: Submittable     Published Date: Nov 07, 2019
Submission management software empowers organizations to utilize one platform for all their application and review needs. No matter the department, from marketing to development, it provides distinct advantages to teams collecting and processing any type of application. Today, users expect a smooth, intuitive submission experience, making it imperative for organizations to provide a streamlined process. All relevant parties should have the ability to submit the proper documents or materials, and all reviewers should be able to see applications in an organized and succinct manner. Choosing the right applicant is faster and easier if you have a strong, clear review process and the tools for reviewers to communicate with each other. When your reviewers are in order, you know your applicants are in good hands and the best submissions will be found. In this eBook you’ll learn how to: - Set up an excellent review team - Run an efficient review process - Effectively communicate with appl
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     Submittable
By: KPMG     Published Date: Nov 06, 2019
KPMG’s UK Customer Experience Excellence (CEE) report identifies and ranks the top 100 brands of the year – and the results for 2019 are in! David Conway, Director, KPMG Nunwood, shares stories of some of the remarkable brands appearing in this year’s table. Listen to this webinar now to discover: • What key trends are shaping organisations’ drive to achieve customer experience excellence • How to use employee and customer experience strategies to drive growth • How leading brands are optimising their management systems, culture and journeys to unlock superior performance • How your organisation can improve its position in the CEE table.
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     KPMG
By: Submittable     Published Date: Nov 06, 2019
Submission management software empowers organizations to utilize one platform for all their application and review needs. No matter the department, from marketing to development, it provides distinct advantages to teams collecting and processing any type of application. Today, users expect a smooth, intuitive submission experience, making it imperative for organizations to provide a streamlined process. All relevant parties should have the ability to submit the proper documents or materials, and all reviewers should be able to see applications in an organized and succinct manner. Choosing the right applicant is faster and easier if you have a strong, clear review process and the tools for reviewers to communicate with each other. When your reviewers are in order, you know your applicants are in good hands and the best submissions will be found. In this eBook you’ll learn how to: - Set up an excellent review team - Run an efficient review process - Effectively communicate with appl
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     Submittable
By: Submittable     Published Date: Nov 06, 2019
Entrants expect an easy registration process when applying for contests. If at any point there are hurdles or roadblocks to entry, the contest risks the possibility of losing entries. At the same time, marketers are responsible for running a clear, smooth review process for judges so that the best entrant wins. Submission management software allows contests to receive relevant, intriguing entries while also giving judges the power to easily and confidently review contestants and their submissions. It empowers the organizers of the contest to know they are running a comprehensive, fair, and efficient contest from submission to review. In this eBook you’ll learn how to: - Set up an excellent review team - Run an efficient review process - Effectively communicate with submitters - Make the most of your final decision
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     Submittable
By: Schneider Electric     Published Date: Oct 28, 2019
Colocation facilities are rapidly designing and building new facilities in order to capitalize on market opportunity. Getting the facility up and running is the first challenge. The second? Recruiting, training, and retaining qualified data center staff. In this webinar, co-hosted by Tony DeSpirito, VP & General Manager Data Center Operations at Schneider Electric, & Brian Gisi, Infrastructure Management & Services Manager at IBM, to access field-tested methods & strategies that can help you: Overcome the worldwide shortage of experienced data center professionals Understand how out-tasking data center operations can benefit you & your clients Identify key characteristics of a strong data center operations partner
Tags : data center,  business growth,  schneider electric
     Schneider Electric
By: ttec     Published Date: Oct 25, 2019
Achieving a value-based digital transformation in the contact center isn’t just about adopting new technology – it’s about finding, implementing, and optimizing the right technology to gain the most value for the company, its employees, and most importantly, the customer. It all starts with a tactical cloud migration plan that’s rooted in an unbreakable alignment of business goals, IT strategy, and customer needs. This 7-point digital planning workbook was designed by TTEC’s Center for Customer Excellence to help facilitate richer, more productive CX transformation discussions between IT and business leaders. Don’t let misalignment derail your digital transformation efforts. Snag your FREE copy of The Ultimate CX & Digital Transformation Workbook for Contact Centers today! Learn how to create cross-company alignment to develop a strategic customer engagement plan that forms the basis for a successful value-based transformation.
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     ttec
By: Sift     Published Date: Oct 16, 2019
"In today’s digital landscape, balancing user experience with customer safety has never been more important -- or more difficult. By surveying 500 employees responsible for fighting fraud, Sift found that 77% prioritize delivering a frictionless experience, but nearly as many say fraud prevention blocks this goal. The answer isn’t additional fraud prevention. Businesses must adopt a Digital Trust & Safety approach, strategically aligning risk and revenue decisions supported by sophisticated processes and technology. How can you optimize your business strategies for the challenges and opportunities of the digital world? Read This Guide To Find Out How to move beyond reactive fraud-fighting strategies and deliver excellent customer experiences without compromising safety The 4 qualities of a Digital Trust & Safety organization A step-by-step guide to help you evolve to Digital Trust & Safety Why the time for Digital Trust & Safety is now "
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     Sift
By: Infinidat EMEA     Published Date: Oct 10, 2019
I Big Data e gli analytics workloads sono la nuova frontiera per le aziende. I dati vengono raccolti da fonti che non esistevano 10 anni fa. Tutti i dati dei telefoni cellulari, i dati generati dalle macchine e i dati relativi all’interazione con i siti vengono raccolti e analizzati. Inoltre, con i budget IT sempre più sotto pressione, l’impatto ambientale dei Big Data non fa che aumentare e pone grandi sfi de per i sistemi storage. Questo documento fornisce informazioni sulle problematiche che le applicazioni dei Big Data pongono sullo storage e su come scegliere le più corrette infrastrutture per ottimizzare e consolidare le applicazioni dei Big Data e degli analytics, senza prosciugare le fi nanze.
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     Infinidat EMEA
By: Infinidat EMEA     Published Date: Oct 10, 2019
Lo storage enterprise InfiniBox® fornisce prestazioni migliori rispetto a quelle che si possono ottenere con la tecnologia all flash, un’alta disponibilità su scala multi-petabyte adatta a workload per applicazioni miste. Snapshot a impatto zero e replica active/active migliorano decisamente la business agility, mentre l’encryption data-at-rest certificata FIPS elimina la necessità di cancellare in modo sicuro gli array smantellati. Con InfiniBox, le aziende enterprise IT e i fornitori di servizi cloud possono andare oltre i propri obiettivi di servizio e al contempo abbattere i costi e la complessità delle loro operazioni su scala petabyte.
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     Infinidat EMEA
By: Infinidat EMEA     Published Date: Oct 10, 2019
Le Big Data et les charges analytiques constituent une nouvelle frontière pour les entreprises. Les données collectées émanent de sources inexistantes il y a 10 ans. Les données des smartphones, celles générées par des machines et par les interactions avec les sites web sont collectées et analysées. De plus, dans un contexte où les budgets IT sont déjà sous pression, les empreintes Big Data s’étendent et posent d’énormes problèmes de stockage. Ce livre blanc délivre des informations sur les problématiques liées aux applications Big Data pour les systèmes de stockage et explique en quoi le choix de la bonne infrastructure de stockage peut rationaliser et consolider les applications d’analyse du Big Data sans faire sauter la banque.
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     Infinidat EMEA
By: MasterControl     Published Date: Oct 08, 2019
Metrics reign supreme in manufacturing, which means any new technology must be evaluated on its ability to drive measurable, scalable impact to your production operations, product quality and site performance. MasterControl has been helping companies ensure product quality and compliance for over 20 years — but often those metrics are about mitigating long-term risk versus driving real-time operational gains. That is until now. The new MasterControl Manufacturing Excellence solution delivers the next generation of digital production records to drive immediate improvement to plant operations and product quality.
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     MasterControl
By: Kindred Hospital Rehabilitation Services     Published Date: Oct 02, 2019
With greater emphasis being placed on care transitions and readmission rates, inpatient rehabilitation programs have the incredible potential to become high-performing centers of excellence that optimize the performance of the entire hospital. Rehabilitation is so critical because it is key to patient recovery for medically complex patient populations that continue to grow as the population ages, and essential in reducing readmissions and associated financial penalties. However, maintaining a well-run rehab unit is complex and requires specialized expertise.
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     Kindred Hospital Rehabilitation Services
By: MindTouch     Published Date: Oct 02, 2019
In the world of knowledge management (KM) vendor selection, it’s easy to promise the world. Often, it comes down two types of KM solutions: knowledge base software bundled into an existing CRM suite; and the standalone KM platform. Which is best? We’ve put together an exhaustive list to help you choose a solution capable of delivering service excellence across all customer-facing channels.
Tags : customer journey, customer success, digital transformation, knowledge base, knowledge centered service (kcs), self-service
     MindTouch
By: MindTouch     Published Date: Oct 02, 2019
The dynamics of the customer journey are constantly expanding and evolving. Traditional “company-first” approaches to delivering service excellence are no longer sufficient. Instead, today’s forward-thinking companies know that a more “customer-first” approach is best. Read our MindTouch-sponsored whitepaper by Lori Bocklund, President of Strategic Contact and experienced industry veteran, as she explores the ties between new self-service entry points and a strong foundation rooted in knowledge management.
Tags : content strategy, customer journey, customer success, digital transformation, knowledge base
     MindTouch
By: Panasonic     Published Date: Oct 01, 2019
Batteries are integral to our daily lives. From cell phones to smart watches to electric vehicles (EVs), batteries are what make on-the-go power possible. As battery tech evolves, it opens up new possibilities for human mobility. What does the future hold?
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     Panasonic
By: Pure Storage     Published Date: Sep 27, 2019
ENTREZ DANS UNE NOUVELLE ÈRE : CELLE DE LA VÉRITABLE CONTINUITÉ OPÉRATIONNELLE Merci pour tous les services rendus, chères reprises après sinistre. Sans vous à nos côtés toutes ces années, rien n'aurait été pareil. Oubliez la logique de sinistre/reprise des années 70. Adoptez un modèle de continuité opérationnelle adapté au monde d'aujourd'hui, en constante activité, un modèle : - Agile - Efficace - Simple SON NOM ? PURITY ACTIVECLUSTER
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     Pure Storage
By: Pure Storage     Published Date: Sep 27, 2019
Dans le contexte actuel, la continuité d’activité est une nécessité. A l’heure où les entreprises adoptent la transformation numérique et se tournent vers l’informatique pour pratiquement toutes leurs opérations stratégiques, les interruptions de service peuvent constituer un handicap sévère. Celles qui parviennent à faire face aux défaillances technologiques de manière transparente (l’entreprise demeure opérationnelle) peuvent accroître considérablement leur avantage concurrentiel, l’engagement de leurs clients et leur capacité d’innovation. Toutefois, jusqu’à présent, seules les plus grandes entreprises et leurs applications les plus stratégiques étaient en mesure d’atteindre les niveaux les plus avancés de continuité d’activité, avec des objectifs de point de restauration (RPO) et de délai de restauration (RTO) nuls. En effet, les coûts et la complexité connexes étaient tout simplement trop élevés pour que la plupart des entreprises puissent atteindre de tels objectifs. Mais ce n’e
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     Pure Storage
By: Lenovo - APAC     Published Date: Sep 27, 2019
Your patients demand excellent quality care. With single patient ID, medical grade hygiene and robust data security from Lenovo, you can offer them the very best outcomes.
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     Lenovo - APAC
By: Adobe     Published Date: Sep 23, 2019
An excellent CMS solution provides your business with the flexibility to grow into a broad experience delivery platform. It should enable your business to scale and add new capabilities as it grows, and easily integrate with other marketing technologies. Why should the target audience care? Customer expectations have increased. They now expect their in-store experiences to be continuous and consistent extensions of the online journey. And the online journey provides fast, dynamic, and interactive experiences. If your business is not well informed on what is needed from a content management solution, it may come up short on customer experience. A successful and growing business will choose a solution that helps them future-proof for emerging channels and effectively manage mature ones. Supporting Concepts: Navigate your business through the noise. Apply these questions and insights to your selection process and avoid the pitfalls of costly and rigid content management systems.
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     Adobe
By: Excellus BlueCross BlueShield     Published Date: Sep 20, 2019
Oral health can have a big impact on your bottom line. Learn how to take care of your employees and your company. Each year, 164 million hours of work are lost in the U.S. to dental disease.1 So it’s clear that helping employees with their oral health can have a big impact on your team’s productivity. Combining your medical and dental benefits with Excellus BlueCross BlueShield can help catch small problems early to keep costs in check – and it’s more affordable than you might think. Find out more by downloading a free infographic from Excellus BlueCross Blue Shield, and get more resources covering a range of health-related topics at ExcellusforBusiness.com.
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     Excellus BlueCross BlueShield
By: Ricoh     Published Date: Sep 17, 2019
3 Ways Finance Leaders Can Make Better Use of Office Space and Lower Costs. According to a study by Gallup, 43% of employees work remotely at least some of the time. Success stories, tips, and actionable steps for Finance, Operations and HR leaders to identify areas for growth and operational excellence across your organization. GET THE GUIDE NOW
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     Ricoh
By: Ricoh     Published Date: Sep 17, 2019
3 Ways Finance Leaders Can Make Better Use of Office Space and Lower Costs. According to a study by Gallup, 43% of employees work remotely at least some of the time. Success stories, tips, and actionable steps for Finance, Operations and HR leaders to identify areas for growth and operational excellence across your organization. GET THE GUIDE NOW
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     Ricoh
By: Ricoh     Published Date: Sep 17, 2019
3 Ways Finance Leaders Can Make Better Use of Office Space and Lower Costs. According to a study by Gallup, 43% of employees work remotely at least some of the time. Success stories, tips, and actionable steps for Finance, Operations and HR leaders to identify areas for growth and operational excellence across your organization. GET THE GUIDE NOW
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     Ricoh
By: Ricoh     Published Date: Sep 17, 2019
3 Ways Finance Leaders Can Make Better Use of Office Space and Lower Costs. According to a study by Gallup, 43% of employees work remotely at least some of the time. Success stories, tips, and actionable steps for Finance, Operations and HR leaders to identify areas for growth and operational excellence across your organization. GET THE GUIDE NOW
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     Ricoh
By: Ricoh     Published Date: Sep 17, 2019
3 Ways Finance Leaders Can Make Better Use of Office Space and Lower Costs. According to a study by Gallup, 43% of employees work remotely at least some of the time. Success stories, tips, and actionable steps for Finance, Operations and HR leaders to identify areas for growth and operational excellence across your organization. GET THE GUIDE NOW
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     Ricoh
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