customer

Results 7301 - 7325 of 7989Sort Results By: Published Date | Title | Company Name
By: Balihoo     Published Date: Apr 29, 2010
As a product manufacturer reaching your customers through a reseller network, you know it's critical to coordinate and leverage marketing activities with them. More than ever your marketing budgets are under scrutiny, while at the same time there's ever-growing pressure to achieve sales goals. Download this whitepaper to learn the 5 Keys to Optimizing your Co-op or MDF Advertising Program and seamlessly translate your national strategies into local execution.
Tags : balihoo, marketing, co op marketing, integrated marketing, romi, marketing automation
     Balihoo
By: Saepio     Published Date: Apr 21, 2010
Brand marketers invest billions to create an emotional connection between their brand and prospective customers. As media fragments and customers increasingly engage with the brand in ways outside the direct control of the corporate marketer, brand positioning and messaging and the building of emotional connections with consumers becomes more challenging.
Tags : saepio, emm, roi, marketing process optimization, var, distribution, crm, mrm, distributed marketing, enterprise marketing management, campaign planning
     Saepio
By: Webtrends     Published Date: Apr 21, 2010
Change the way you approach customer targeting forever. Segments is a new add on to Webtrends Visitor Data Mart that makes building a customer segment drag-and-drop simple. Use it to quickly explore your data and uncover new targeting opportunities. And then easily export your segment to the marketing tool of your choice.
Tags : webtrends, targeting, data mart, marketing tools, segmentation, segments
     Webtrends
By: Jive     Published Date: Apr 20, 2010
Learn how VMware used Jive's Social Business Software to earn additional revenue and reduce event management costs. Download this free white paper from Jive Software now!
Tags : jive software, social platform, social media, vmware, virtualization, vmware, customer satisfaction
     Jive
By: Jive     Published Date: Apr 20, 2010
Download this free white paper from Jive Software to learn how NetApp built a wildly successful social community for their customers using Social Business Software.
Tags : jive software, netapp, connected brand, social community, social business software, storage, data management, global branding
     Jive
By: HubSpot, Inc.     Published Date: Apr 19, 2010
HubSpot has compiled over 50 marketing charts and graphs based on original research and data from a variety of sources, including analysis of over 2,500 business customers, surveys with hundreds of businesses responding, and analysis of the data in from the HubSpot Grader tools.
Tags : hubspot, rich media, twitter, facebook, blogging, graphs, marketing, ppt, research, inbound, outbound, direct, budgets
     HubSpot, Inc.
By: Websense     Published Date: Apr 16, 2010
Web 2.0 technology has transformed the Web into a core business communication platform. Unfortunately, it's also become much easier to accidentally or intentionally disclose sensitive data. This white paper outlines the business need for Web data loss prevention (DLP), makes the case for DLP as an embedded capability within secure Web gateways, and defines what customers should look for in a solution.
Tags : websense, dlp, data loss prevention, securosis, security, data management, testing, secure gateways
     Websense
By: Unitrends     Published Date: Apr 12, 2010
The purpose of deduplication is to provide more storage, particularly backup storage, for less money, right? Then wouldn't it be ridiculous if deduplication vendors were demanding that their customers pay more per terabyte of storage? Or if they were simply pushing the task of integrating, monitoring, and managing deduplication back onto their users?
Tags : unitrends, backup, data protection, data quality, server, replication, lossless, lossy, data compression
     Unitrends
By: Genius Inc     Published Date: Apr 07, 2010
It's not only the responsibility of the marketing department to engage customers anymore, it's the entire organizations responsibility, and social media has made consumers even more accessible.
Tags : genius, sales, b2b marketing, sales results, lead generation, pipeline, lead scoring, nurturing, btob, optimization
     Genius Inc
By: Attivio     Published Date: Apr 07, 2010
The wealth and volume of content and data, including new applications and data sources, cloud computing, SaaS, email, SharePoint and public content, have made information integration more important than ever.
Tags : attivio, unified information access, voc, voice of the customer, customer service, crm
     Attivio
By: Infor     Published Date: Apr 01, 2010
This paper explores the dilemma of looking into retention rates and customer profitability and offers a solution to this dilemma. You'll also learn how to increase customer loyalty and retention while increasing revenue.
Tags : infor, targeted promotion, customer loyalty, retention rates, customer profitability, real-time data, analytics, crm
     Infor
By: Infor     Published Date: Apr 01, 2010
Read this paper to learn how Event-triggered marketing has seen five times the response rate of non-timed mass-marketing campaigns and how your company can take advantage of event-based marketing by using Infor CRM Epiphany Outbound Marketing suite.
Tags : infor crm epiphany outbound marketing, event-based marketing, response rate, mass-marketing, customer relationship
     Infor
By: Neolane, Inc.     Published Date: Apr 01, 2010
This whitepaper is a call-to-action for all marketers to re-assess antiquated outbound marketing techniques. Marketers need to develop dialogues with customers and prospects to deliver relevant, timely, personalized information throughout the customer lifecycle and reinforce consistent messages across inbound and outbound channels.
Tags : neolane, customer experiences, inbound, outbound, call centers, point-of-service, customer service, crm
     Neolane, Inc.
By: Microsoft Dynamics CRM     Published Date: Mar 30, 2010
This report reveals how Best-in-Class firms distinguish themselves from all others by routinely benchmarking and measuring their service performance; implementing effective measuring, monitoring and tracking systems; integrating service KPIs with company-wide CRM or ERP systems, wherever possible; and establishing a formal process for automatically collecting and disseminating data.
Tags : microsoft dynamic crm, service benchmarking, metrics, customer satisfaction, data management, mttr, kpi, metrics measuring program, performance data analysis
     Microsoft Dynamics CRM
By: Microsoft Dynamics CRM     Published Date: Mar 30, 2010
As global employment prospects lag behind a slow economic recovery, customers in many parts of the world are more cautious and better informed than ever. They have access to a wealth of information about the products and services they seek, much of it obtained from trusted sources almost immediately. Yet businesses have moved slowly to exploit emerging technologies and information sources like Twitter, Facebook and YouTube. As a result, customers often seem better informed about the products and services they buy than companies are about their customers. This imbalance presents a big challenge to companies struggling to avoid commoditisation and it could grow into a competitive disadvantage as customers demand more personalized service.
Tags : microsoft dynamic crm, productivity enhancement, customer service productivity
     Microsoft Dynamics CRM
By: Unica     Published Date: Mar 29, 2010
Marketers have been limited to bland options for sending communications to consumers on their mobile phones. With the introduction of Apple's iPhone and operating systems like Google's Android and Palm's Pre/Pixi, now offering similarly rich user experiences, you have the opportunity to reach your customers, anywhere, any time, on their mobile devices.
Tags : unica, email, emarketing, esp, email trends, social media, sms, spam, mobile email, templates
     Unica
By: EMC Backup & Recovery Solutions     Published Date: Mar 29, 2010
VMware sites create more storage to manage and protect than their physical counterparts. This report showcases how EMC Backup and Recovery Solutions for VMware have helped customers redesign their backup operations.
Tags : emc, data domain, efficiency, vmware, server consolidation, servers, data integrity, backup, recovery, idc, roi, it costs, infrastructure, dedupe, deduplication
     EMC Backup & Recovery Solutions
By: Zebra Technologies     Published Date: Mar 25, 2010
Mobile printing provides a series of quality improvements and timesaving benefits that are often overlooked in route automation, but can have a significant impact on the bottom line. This white paper will: • Describe uses for mobile printing in route accounting applications; •Provide return on investment calculation tools to measure the financial impact mobile printing can have; • Demonstrate how mobile printing processes can improve billing, distribution, and customer service operations; • Detail how on-demand thermal printing can reduce forms expenses; • Provide an overview of mobile printer and wireless communications options for route accounting systems. Read on to see how your route delivery and sales staff can make more stops and fewer errors each day by using mobile printing to support their work.
Tags : zebra technologies, dsd, manufacturing, mobile printing, wireless printing
     Zebra Technologies
By: HP Virtualization     Published Date: Mar 22, 2010
Virtually every organization understands that its successful operation depends on the continuous availability of its applications. Most companies rely on internal applications-ranging from enterprise resource planning to payroll systems-to keep the wheels of their enterprise turning. They also depend on external-facing applications for everything from selling products to their customers to automating the supply chain with suppliers and partners. The failure of any of these mission-critical applications could be catastrophic to a business.
Tags : business continuity
     HP Virtualization
By: Nuance Communications     Published Date: Mar 16, 2010
The recent economic downturn has created some formidable challenges for the retail banking industry. Fraud and identify theft are on the rise, costing banks big money and raising customer concerns about security.
Tags : nuance, retail banking, fraud, identify, contact, theft, outbound
     Nuance Communications
By: Jigsaw     Published Date: Mar 15, 2010
One of the great myths in marketing & sales is that generating lots of 'leads' or 'awareness' for a product automatically translates into lots of new business. But quantity does not equal quality. The truth is this: if you don't have a clear denition of who your ideal customer is, why they buy, the language and stories that are meaningful to them, and where they live, you won't find them. Use this worksheet to help.
Tags : jigsaw, gen, demand generation, awareness, leads, support, sales, targetingb2b
     Jigsaw
By: SPSS Inc.     Published Date: Mar 15, 2010
This paper focuses on six myths that surround direct marketing best practices and discusses how you can use specific analytical techniques and tools to beat these myths, increase response rates and boost ROI.
Tags : spss, direct marketing software, campaign optimization, response rate, roi, segmentation, cluster analysis, customer persona, rfm, testing, prospect profiling, purchase score, postal code analysis, up-sell, cross sell
     SPSS Inc.
By: Bold Software     Published Date: Mar 15, 2010
If you've downloaded this guide then you already know how a live chat implementation can simultaneously help your business cut support costs and boost online conversions. If you've started investigating solutions then you also know there are a confusing number of choices available. The ten questions listed below can help you to find the right product for your business.
Tags : bold software, chat, live chat, e-service, internet retailers, traffic, customer service, benchmarks
     Bold Software
By: NetApp     Published Date: Mar 12, 2010
Find out how NetApp and VMware enable customers to improve disaster preparedness while saving money. Today, at Tucson Electric Power, almost 90 percent of servers are virtual, 100 percent of daily backups can now be performed within a 24-hour window, disaster preparedness is greatly improved, regulatory requirements are met, and the IT infrastructure is ready for the future. Download this report to learn more.
Tags : netapp, data management, disaster recovery, back up, storage, server virtualization
     NetApp
By: Genius Inc     Published Date: Mar 11, 2010
Based on a survey of over 100 B2B buyers, DemandGen Report and Genius.com uncover the purchase patterns of the new generation of B2B Buyer. It's clear that buying habits have changed and customers are: •More educated about solutions and competition than ever before •More opportunistic and impulsive in their buying behavior •More resourceful and connected to other buyers
Tags : b2b, btob, demand generation, demand gen, genius, social media, behavioral marketing, next gen
     Genius Inc
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