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By: Workday France     Published Date: Nov 13, 2019
La blockchain n'est plus une technologie mystérieuse réservée au bitcoin. Les entreprises l'utilisent désormais pour relever de nouveaux défis et se préparer à l'avenir. Dans ce rapport, découvrez comment utiliser la blockchain pour faire évoluer votre SIRH, vos processus et vos meilleures pratiques RH.
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     Workday France
By: Workday Netherlands     Published Date: Nov 13, 2019
In een tijd waarin de business snel moet reageren is het belangrijk dat u beschikt over innovatieve technologie, ontwikkeld voor flexibiliteit en vooruitgang. Blockchain is niet langer een mysterieuze technologie gebouwd voor bitcoin. Organisaties gebruiken blockchaintechnologie om snel te kunnen reageren op veranderingen en zich voor te bereiden op de toekomst. Lees dit rapport en ontdek hoe u blockchain kunt gebruiken voor het continu moderniseren van HR-applicaties, -processen en best practices.
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     Workday Netherlands
By: MicroStrategy     Published Date: Nov 08, 2019
The Constellation AstroChartTM research supplies a visual guide of the trends impacting Data to Decisions. After assessing boardroom priorities, organizations should employ AstroCharts to inform portfolio management. This report contains two AstroCharts: one identifying Business Trends and one identifying Technology Trends. The vertical axes plot “Organizational Adoption” rates from Mainstream to Early Adopter to Bleeding Edge. Horizontal axes plot “Business Impact,” the impact of the trend on an organization’s business model, from Incremental to Transformational to Exponential. The Constellation AstroChart moves beyond both the hype and constraints of the standard 2 x 2 grid to identify the dynamics impacting the entire market. This report applies Constellation’s AstroChart to the business theme of Data to Decisions. This research domain examines the enablement of data-driven decisions across organizations. Holistic, data-informed decisions require a multidisciplinary approach that
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     MicroStrategy
By: MicroStrategy     Published Date: Nov 08, 2019
The use of analytics has exploded across business, and the value it already has delivered has heightened executives' expectations. Now data can be processed in real time to meet a constantly widening range of analytic needs. How your organization utilizes them in the next decade will be essential to your success. These developments come at an opportune time. Organizations are being over-whelmed by the rivers of data generated by applications and systems on-premises or flowing in via the cloud. At the same time, the cost of computational power has declined dramatically, making it practical to apply analytics and generate information on just about anything. But no advance comes without challenges. While the widespread availability of analytics has created seemingly valuable insights, executives and managers are finding that those insights are not easily linked to steps that will improve business outcomes or optimize actions. So the challenge is to make analytics impactful in eve
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     MicroStrategy
By: MicroStrategy     Published Date: Nov 08, 2019
A&BI platforms are transitioning from delivering simple, manual self-service to supporting more advanced, automated analytic use cases via growing, augmented, ML-driven capabilities. Data and analytics leaders should enable broader use cases to increase their investments’ business impact. Analytics and business intelligence (A&BI) platforms exhibit differences in functional capabilities, particularly in their support for advanced analytics, data source connectivity and embedded functionality. As the market matures, the capabilities required to build and deliver user-friendly analytics dashboards are the least differentiated. The trend toward assisting users with augmented data discovery functionality continues, but many products still lack enough support for this critical capability. When viewed across the whole span of capabilities, significant differences remain between competing platforms and, therefore, also between which are most appropriate for a given use case. In some cases, th
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     MicroStrategy
By: MicroStrategy     Published Date: Nov 08, 2019
The use of analytics has exploded across business, and the value it already has delivered has heightened executives' expectations. Now data can be processed in real time to meet a constantly widening range of analytic needs. How your organization utilizes them in the next decade will be essential to your success. These developments come at an opportune time. Organizations are being over-whelmed by the rivers of data generated by applications and systems on-premises or flowing in via the cloud. At the same time, the cost of computational power has declined dramatically, making it practical to apply analytics and generate information on just about anything. But no advance comes without challenges. While the widespread availability of analytics has created seemingly valuable insights, executives and managers are finding that those insights are not easily linked to steps that will improve business outcomes or optimize actions. So the challenge is to make analytics impactful in eve
Tags : 
     MicroStrategy
By: MicroStrategy     Published Date: Nov 08, 2019
The Constellation AstroChartTM research supplies a visual guide of the trends impacting Data to Decisions. After assessing boardroom priorities, organizations should employ AstroCharts to inform portfolio management. This report contains two AstroCharts: one identifying Business Trends and one identifying Technology Trends. The vertical axes plot “Organizational Adoption” rates from Mainstream to Early Adopter to Bleeding Edge. Horizontal axes plot “Business Impact,” the impact of the trend on an organization’s business model, from Incremental to Transformational to Exponential. The Constellation AstroChart moves beyond both the hype and constraints of the standard 2 x 2 grid to identify the dynamics impacting the entire market. This report applies Constellation’s AstroChart to the business theme of Data to Decisions. This research domain examines the enablement of data-driven decisions across organizations. Holistic, data-informed decisions require a multidisciplinary approach that
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     MicroStrategy
By: Automation Anywhere     Published Date: Nov 06, 2019
First came the bots—software robots created using Robotic Process Automation (RPA) tools to execute defined tasks. These bots have made a big impact by increase efficiency, productivity, and profitability across all industries globally. 81% of enterprises are taking RPA “seriously” 53% are taking it “very seriously” Today, RPA is no longer limited to predefined tasks and data. AI-based “smart bots” are capable of handling ambiguity and make decisions similar to their human counterparts. This eBook explains what makes these smart bots—called cognitive bots—so valuable. You’ll discover unprecedented ways cognitive bots can help your business.
Tags : robotic process automation, ai-based, cognitive bots
     Automation Anywhere
By: Automation Anywhere     Published Date: Nov 06, 2019
Primero vinieron los bots: robots de software creados con herramientas de automatización robótica de procesos (RPA) para ejecutar tareas definidas. Estos bots han tenido un gran impacto al aumentar la eficiencia, la productividad y la rentabilidad en todas las industrias a nivel mundial. 81% empresas están tomando “en serio” a la RPA 53% la están tomando “muy en serio” En la actualidad, la RPA ya no se limita a las tareas y datos predefinidos. Los “bots inteligentes” basados en AI son capaces de manejar la ambigüedad y tomar decisiones similares a sus contrapartes humanas. Este libro electrónico explica qué hace que estos bots inteligentes, llamados bots cognitivos, sean tan valiosos. Descubrirá formas sin precedentes en las que los bots cognitivos pueden ayudarlo con su negocio.
Tags : automatización robótica de procesos, bots inteligentes
     Automation Anywhere
By: Automation Anywhere     Published Date: Nov 06, 2019
Eerst waren er de bots: softwarerobots gemaakt met behulp van RPA-tools om bepaalde taken uit te voeren. Deze bots hadden een grote impact doordat ze de efficiëntie, productiviteit en winstgevendheid vergrootten voor elk soort bedrijf over de hele wereld. 81% van de ondernemingen neemt RPA "serieus" 53% neemt het "zeer serieus" Tegenwoordig beperkt RPA zich niet langer tot voorgedefinieerde taken en gegevens. Op AI gebaseerde "slimme bots" kunnen dubbelzinnigheden interpreteren en op een zelfde manier beslissingen nemen als hun collega's van vlees en bloed. Dit e-book legt uit wat deze slimme bots (ook wel cognitieve bots genoemd) zo waardevol maakt. U zult meer te weten komen over de ongekende manieren waarop cognitieve bots uw bedrijf kunnen helpen.
Tags : slimme bots, robotachtige procesautomatisering
     Automation Anywhere
By: Rackspace     Published Date: Nov 06, 2019
Insights into avoiding migration regret amongst CxO’s: The decision to move business workloads and applications to the cloud impacts all parts of the business and isn’t a decision isolated to the IT team. Our latest research study on the different motives, concerns and experiences of executive peers and business stakeholders when securing buy-in for a strategic IT move found 97% of C-level executives in ANZ suffered from migration regret during their first cloud migration. Packed with telling hindsight, over 200 c-suite executives shared their expectations and experiences during the cloud migration journey. They reveal what they would have done differently - namely enhanced communication and a clear plan of action - and offer practical advice to help others get buy-in internally and secure funding to support a move to the cloud.
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     Rackspace
By: Achievers     Published Date: Nov 06, 2019
But while most executives see a clear need to improve employee engagement, many have yet to develop tangible ways to measure and tackle this goal. However, a growing group of best-in-class companies says they are gaining competitive advantage through establishing metrics and practices to effectively quantify and improve the impact of their engagement initiatives on overall business performance. These are among the findings of the Harvard Business Review Analytic Services report of more than 550 executives around employee engagement—research that features in-depth interviews with 12 best-practice company leaders.
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     Achievers
By: MicroStrategy     Published Date: Nov 05, 2019
Organizations are embracing cloud-based solutions at an unprecedented rate. The transition to a cloud-first strategy is no longer viewed as a luxury but as a necessity for businesses to compete. According to a 2018 study, cloud computing will have the biggest impact on analytics initiatives, followed by big data, AI and machine learning, and IoT. Because today’s state-of-the-art solutions will likely be quickly outdated, organizations now want to invest in systems that can meet their changing needs. Attributes like flexibility and agility will allow these businesses to seamlessly tackle changing business requirements.
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     MicroStrategy
By: MicroStrategy     Published Date: Nov 05, 2019
A&BI platforms are transitioning from delivering simple, manual self-service to supporting more advanced, automated analytic use cases via growing, augmented, ML-driven capabilities. Data and analytics leaders should enable broader use cases to increase their investments’ business impact
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     MicroStrategy
By: ttec     Published Date: Nov 04, 2019
As customer service organizations grow more complex, the day-to-day work of a contact center agent will change. Automation will tackle simple, repetitive tasks; agents will need different skills to handle more complex requests. This report helps contact center leaders understand how they need to hire a different type of workforce as AI, automation, and the changing nature of contact center work impact agent responsibilities, metrics, and performance — and what that means for customer experiences in the future.
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     ttec
By: Kustomer     Published Date: Nov 04, 2019
Kustomer’s retail report explores the findings from a recent survey on what customers expect from retail customer service, and the impact of bad support. Download to learn more
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     Kustomer
By: Kustomer     Published Date: Nov 04, 2019
The 2019 customer service report explores the findings from a recent survey on what consumers expect from customer service, and the impact of bad support. Download to learn more.
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     Kustomer
By: Dell EMC Storage     Published Date: Nov 01, 2019
La era digital ha dado pie a la proliferación de los datos que potencian a las empresas modernas. Cuando se aprovechan correctamente, las organizaciones ven el potencial de los datos para impulsar mejores resultados en todos los aspectos del negocio El uso de datos para soportar diferentes flujos de trabajo, el análisis y las actividades transforman la TI en un capital de datos, un recurso digital que impulsará valor del negocio. La medida en que una empresa alinea su organización con respecto a esta mentalidad de capital de datos, ya sea en la manera en que usan los datos y la manera en que se invierte en la tecnología de datos, puede tener un impacto duradero en el éxito de la empresa. En febrero de 2019, Dell EMC e Intel encargaron a Forrester Consulting un análisis que evaluara si la capacidad de aprovechar y aplicar el análisis y los datos en cada oportunidad se está convirtiendo rápidamente en un requisito previo para el éxito. Para probarlo, Forrester llevó a cabo una encuesta g
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     Dell EMC Storage
By: Dell EMC Storage     Published Date: Nov 01, 2019
Para lograr la agilidad y generar un impacto real en la transformación comercial, se debe adoptar la modernización del centro de datos como una competencia principal. Es crucial tener la infraestructura de TI más actualizada para ser compatible con la escala y la complejidad de un panorama de tecnología cambiante. Las empresas deben incorporar este imperativo mediante la adopción de los principios del centro de datos definido por software y la modernización, además de la automatización de sus procesos de gestión de TI. Quienes lo hagan, impulsarán la innovación del negocio y ofrecerán experiencias de cliente superiores con una tecnología empresarial rápida, segura y confiable. En diciembre de 2018, Dell Technologies encargó a Forrester Consulting la evaluación del valor comercial de infraestructuras modernas en centros de datos empresariales. Forrester realizó una encuesta en línea a 508 tomadores de decisiones tecnológicas de infraestructura de TI en empresas en siete países para expl
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     Dell EMC Storage
By: Intapp     Published Date: Nov 01, 2019
Chief Marketing Officers who modernize business development strategies can accelerate revenue and market share growth with both new and existing clients. This requires unifying data across the entire client lifecycle, making that data transparent, and developing insights that drive better decision making across the board. How much of an impact can this modern approach make? According to a recent study conducted by ALM Legal Intelligence and Calibrate Legal, the investment pays off with Am Law 200 firms seeing an average return of $47 million on $1 million of marketing and business development spending. Download this point of view to learn what it takes to transform today’s law firm marketing from reactive to predictive. Topics include: Winning business with data-driven insights CMOs as change agents The data divide Smart collaboration in action: Key-client planning The pivot: From reactive to predictive
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     Intapp
By: Resolver     Published Date: Nov 01, 2019
As risk professionals, you’re tasked with the responsibility to minimize and mitigate risk, all while battling skeptical and reluctant executives for increased budget and more resources. The risk management paradox is a tough pill to swallow. When you’re doing your job well, nobody notices. And when something goes wrong, you’re the scapegoat. So, how do you prove the value of something not happening? In partnership with The Risk Management Society (RIMS), Resolver hosted a webinar to answer questions many risk managers struggle with: - How do you prove the value of an ERM program? - Who is ultimately responsible for risk management? - What metrics and KRIs should you track to measure the impact of your ERM program? - How do you encourage risk-based decision making across the enterprise? - How can technology be leveraged to maximize the value of an ERM program? Complete the form for access to the full webinar video that will help your team make the case for an ERM program.
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     Resolver
By: Dell EMC EMEA     Published Date: Oct 31, 2019
Gone are the days when IT operated in a dark, back-office environment, where they had little to no impact on the business or the employees they serve. IT leaders now see themselves as fundamental pillars of the business, moving from simple IT operation to the more complex IT orchestration, where they are actively serving business needs. Whether that need is to improve employee productivity or enhance customer experience, IT is at the forefront. When it comes to enabling employees with new devices, IT leaders are embracing new, innovative strategies for device deployment to increase automation, improve self-service, and enhance their capacity for innovation. The best part? The technology and processes involved with this change are now mature enough to support this shift. If your organization is considering changing its device deployment strategy in the next five years, it’s time to revise that timeline, because the change is now necessary. Learn more about Dell solutions powered by In
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     Dell EMC EMEA
By: Salesforce     Published Date: Oct 30, 2019
For the third edition of our “State of Service” report, Salesforce Research surveyed over 3,500 customer service agents and decision makers worldwide to determine: • Service organizations’ biggest challenges and priorities • The changing role of customer service agents • The impact of artificial intelligence (AI) on the future of customer service • How mobile workers fit into modern customer service
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     Salesforce
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